Capital Region Water

What Capital Region Water does

Capital Region Water is a Pennsylvania municipal authority formed in late 2013 that assumed operation of Harrisburg's water, wastewater, and stormwater systems. It serves approximately 60,000 drinking water customers and 120,000 wastewater customers across the City of Harrisburg and portions of Penbrook, Paxtang, and Steelton Boroughs, along with Susquehanna, Swatara, and Lower Paxton Townships. The utility operates the Advanced Wastewater Treatment Facility — the largest wastewater treatment plant in Pennsylvania within the Chesapeake Bay watershed — and supplies 8 million gallons of drinking water daily from the DeHart Reservoir, supported by 1,800+ fire hydrants across the distribution system.

The organization's core infrastructure encompasses water treatment and distribution, wastewater collection and treatment, and stormwater management, all governed by a 2015 federal Partial Consent Decree (modified in 2023) and a combined sewer system where approximately 80% of collection pipes were installed before 1940. Major capital programs include the City Beautiful H2O (CBH2O) green infrastructure program — representing $1.43 billion in proposed investments over 40 years with $200 million already deployed since 2013 — and an Advanced Metering Infrastructure (AMI) upgrade for automated meter reading. The utility also maintains an ArcGIS-based GeoHUB platform for public project transparency, a Lead Risk Mitigation Program providing filtered water pitchers and lead sample testing when service lines are disturbed, and a Customer Assistance Program for qualifying ratepayers.

Capital Region Water generates revenue through recurring monthly water service fees, wastewater/sewer fees, and tiered stormwater fees based on impervious surface area. Low-interest infrastructure financing is provided through Pennsylvania's PENNVEST Clean Water State Revolving Fund, with $195 million deployed since 2014 avoiding over $136 million in interest expense versus conventional financing. Distribution is direct-to-customer through a Customer Service Center at 3003 N. Front Street, 24/7 phone support (888-510-0606), an online customer portal, and a developer/contractor services channel handling permits and capacity assessments for new construction within the service territory.

Name

Capital Region Water

Legal name

Capital Region Water

Website

https://capitalregionwater.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Capital Region Water is a Pennsylvania municipal authority providing drinking water, wastewater, and stormwater services to approximately 60,000 drinking water and 120,000 wastewater customers across Harrisburg and six surrounding municipalities. It operates the largest wastewater treatment plant in the Pennsylvania Chesapeake Bay watershed under a federal consent decree.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Utilities (221)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Capital Delivery, Asset Management & Renewal Programs (Pipes, Plants, Pumps) (EUANAAAK), Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Drinking water utility
• Wastewater treatment services
• Stormwater management
• Municipal water authority
• Sewer infrastructure

Headquarters

HQ city

Harrisburg

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Others

Revenue model

1. Water Service Fees: Capital Region Water generates revenue through water service fees charged to residential, commercial, and industrial customers for drinking water distribution. The organization provides eight million gallons of drinking water daily to 60,000 consumers.
2. Wastewater/Sewer Service Fees: Revenue from wastewater collection and treatment services. The wastewater system serves 120,000 people in the Harrisburg area.
3. Stormwater Fees: Stormwater fees based on impervious surface area on properties. Fees are tiered: Residential Tier 1 $3.59/month, Tier 2 $7.18/month, Tier 3 $7.18 x I.A. Non-residential rates range from $3.59 for 400-700 SF to $7.18 x I.A. for over 700 SF.
4. PENNVEST Financing: Capital Region Water utilizes Pennsylvania's Clean Water State Revolving Fund (PENNVEST) for low-interest financing of infrastructure projects. The organization has invested $195 million in Harrisburg infrastructure upgrades since 2014 through this program, avoiding over $136 million in interest expense compared to conventional financing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Capital Region Water is a Pennsylvania municipal water authority providing integrated drinking water, wastewater, and stormwater services to the greater Harrisburg area. The utility treats and distributes eight million gallons of drinking water daily to 60,000 consumers, collects and treats wastewater for 120,000 people through the Advanced Wastewater Treatment Facility, and operates MS4 stormwater and combined sewer overflow programs under a federal consent decree. Supporting services include a customer portal, GeoHUB GIS platform, the City Beautiful H2O green infrastructure program, AMI meter conversion, and a Lead Risk Mitigation Program.

Product overview

Capital Region Water is a municipal water authority providing integrated water, wastewater, and stormwater services to the greater Harrisburg area. The company operates a unified utility system consisting of drinking water treatment and distribution (serving 60,000 consumers with 8 million gallons daily), wastewater collection and treatment (serving 120,000 people through the largest treatment facility in the Chesapeake Bay watershed), and stormwater management under the MS4 permit. The core offerings are supported by customer-facing services including an online bill payment portal, GeoHUB interactive mapping platform, and the Customer Assistance Program. Major capital programs include the City Beautiful H2O (CBH2O) green infrastructure program (a $1.43 billion, 40-year initiative for combined sewer overflow reduction and neighborhood beautification) and the Advanced Metering Infrastructure upgrade for automated meter reading. The Lead Risk Mitigation Program provides filtered water and testing when service lines are disturbed. Developer and contractor services handle new construction and land development within the service territory.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Treatment and Distribution

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered major and core.

• DCNR (Pennsylvania Department of Conservation and Natural Resources)majorStrategic or Co-development Partner · 1 January 2021DCNR partnered with Capital Region Water, the City of Harrisburg, and Impact Harrisburg to construct green infrastructure at five Harrisburg parks (Penn & Sayford, Cloverly Heights, 4th & Dauphin Park, Norwood & Holly) over three years.
• Impact HarrisburgmajorStrategic or Co-development Partner · 1 January 2021Impact Harrisburg partnered with CRW, the City of Harrisburg, and DCNR to construct green infrastructure at five Harrisburg parks, transforming vacant lots into rain gardens and implementing community greening solutions.
• Bellevue Park AssociationmajorStrategic or Co-development Partner · 1 January 2021The Bellevue Park Association partnered with Capital Region Water on the Bellevue Park Ponds Retrofit Project, which won the 2026 Governor's Award for Environmental Excellence. The project preserved historic ponds while improving stormwater management.
• Dauphin County Conservation DistrictcoreStrategic or Co-development Partner · 1 January 2019Capital Region Water has a Memorandum of Understanding with Dauphin County Conservation District for coordinating MS4 permit requirements. This partnership reduces compliance costs and increases efficiency for both organizations.
• U.S. Environmental Protection Agency (EPA)coreStrategic or Co-development Partner · 1 January 2015EPA mandated compliance measures through a 2015 Partial Consent Decree requiring specific controls over combined and separate sanitary sewer collection systems, conveyance and treatment systems, and MS4 stormwater systems. An updated Long-Term Control Plan for CSO capture is required by December 31, 2024.
• Pennsylvania Department of Environmental Protection (PADEP)coreStrategic or Co-development Partner · 1 January 2015PADEP is involved in the consent decree oversight alongside EPA, reviewing semi-annual reports (March 31 and September 30) and providing guidance on the City Beautiful H2O Program Plan.
• City of HarrisburgcoreStrategic or Co-development Partner · 1 January 2015Capital Region Water assumed operation of Harrisburg's water systems in late 2013. The City was a co-defendant in the 2015 Partial Consent Decree. CRW partners with the City on green infrastructure projects including park improvements and street installations.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Baltimore City Department of Public Works: Municipal water, wastewater, and stormwater utility serving Baltimore. Comparable as an older Mid-Atlantic municipal system with extensive combined sewer infrastructure, consent decree obligations, and significant Chesapeake Bay nutrient reduction requirements similar to CRW's regulatory environment.
• Pittsburgh Water and Sewer Authority: Municipal authority providing water and wastewater services to the City of Pittsburgh and surrounding communities. Highly comparable as another Pennsylvania authority navigating aging infrastructure, federal consent decrees, and combined sewer overflow compliance.
• Boston Water and Sewer Commission: Independent quasi-municipal authority providing water, sewer, and stormwater services to the City of Boston. Comparable as a state-chartered authority operating integrated water/wastewater/stormwater utilities with significant capital renewal programs and customer assistance initiatives.
• Philadelphia Water Department: Large Pennsylvania municipal water and wastewater utility serving the City of Philadelphia and surrounding areas. Closely comparable as an integrated drinking water, wastewater, and stormwater operator with combined sewer challenges; CRW's CAO previously managed billing for its 500,000+ customers.
• Williamsport Sanitary Authority: Municipal wastewater authority serving Williamsport, Pennsylvania. Comparable as a Pennsylvania authority executing large-scale treatment plant upgrades; CRW's CFO previously oversaw $124M in financing for wastewater treatment plant upgrades at this authority.
• Lancaster City Water: Municipal water and wastewater utility serving Lancaster, Pennsylvania. CRW's CEO previously served as Director of Public Works for the City of Lancaster, modernizing its water/sewer infrastructure and developing a nationally recognized green stormwater infrastructure program of the same kind CRW now operates.
• DC Water: Multi-jurisdictional water and wastewater authority serving the District of Columbia and surrounding jurisdictions. Comparable as a large municipal authority operating under federal consent decrees and managing combined sewer overflow reduction via green and gray infrastructure, similar to CRW's City Beautiful H2O Program.

Regional players

• Allegheny County Sanitary Authority (ALCOSAN): Regional wastewater authority serving most of Allegheny County, Pennsylvania. Comparable as another Pennsylvania regional authority operating under federal consent decree to control combined sewer overflows and executing multi-billion-dollar wet weather improvement plans.

Others

• Susquehanna River Basin Commission: Interstate compact commission governing water resources across the Susquehanna River basin. Relevant as a partner/regulator ecosystem participant: CRW's Board Treasurer Pierre MaCoy concurrently serves with SRBC, and CRW draws its primary drinking water from the Susquehanna via DeHart Reservoir.

Broad incumbents

• Metropolitan Water Reclamation District of Greater Chicago: Large regional wastewater and stormwater authority serving the greater Chicago area. Comparable as a major municipal authority managing combined sewer overflow reduction, green infrastructure, and large-scale wastewater treatment, though at materially larger scale than CRW.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/capregionwater
• Facebookfacebook.com/capitalregionwater

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capital Region Water