What Hydra iT does

Hydra iT is a Portuguese IT consultancy founded in 2006 in Braga, operating as a specialist Microsoft solutions integrator for SMEs and large enterprises across Portugal and selectively internationally. The firm is organized around four solution lines: Enterprise Resource Planning anchored on Microsoft Dynamics 365 (Business Central, Finance, Human Resources), Customer Management via Dynamics 365 CRM, Productivity and Business Intelligence through Microsoft 365 and the Power Platform (Power BI, Power Apps, Power Automate, Power Pages), and Cloud, Security and Infrastructure combining Microsoft Azure, Sophos cybersecurity, and proprietary HyHosting managed cloud services.

On top of the Microsoft core stack, Hydra iT has developed proprietary vertical add-ons addressing regulated and operationally specific use cases: SNC-AP financial management for Portuguese Public Administration, contract and ERSE reporting for Energy & Utilities trading, project and resource management for Engineering & Construction, ShopFloor Manufacturing Execution System and Visual Production Scheduler for manufacturing, the Crow Whistleblower Management Platform aligned with EU Directive 2019/1937 and Portuguese Law 93/2021, and Continia/Saphety-integrated document capture, expense management, and electronic invoicing.

The business model combines professional services (ERP and CRM implementation, consulting, customization, migration), Microsoft licensing resale with a managed license-portfolio approach, recurring managed services (24/7 technical support, cloud administration, HyHosting), and certified Microsoft technical training. Go-to-market is consultative direct enterprise field sales with solution demonstrations, free security and product assessments, webinars, and partnership events, distributed domestically through direct sales in Portugal and near-shore into other Portuguese-speaking markets, with global reach leveraged through the Microsoft Partner Network ecosystem.

Name

Hydra iT

Legal name

Hydra IT – Tecnologias de Informação e Conteúdos, LDA

Website

https://hydra.pt

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Portuguese Microsoft solutions integrator founded in 2006, implementing Dynamics 365 ERP, CRM, and Power Platform alongside proprietary vertical add-ons for Public Sector, Energy & Utilities, Engineering, and Manufacturing clients, with managed cloud hosting and recurring support.

Ownership category

akta.pro rank

Product category

Microsoft ERP / CRM Implementation Services

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941)

akta.pro primary industry

Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC)

akta.pro secondary industries

Third-Party Water Retailing & Managed Billing Services (outsourced billing, white-label retail operations) (EUANAIAL), Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

Keywords

• Microsoft Dynamics implementation
• ERP consulting services
• Azure cloud services
• Business process automation
• Microsoft 365 integration

Headquarters

HQ city

Braga

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Implementation and Consulting Services: Professional services for implementing Microsoft Dynamics 365 ERP solutions, including consulting, implementation, customization, integration, and upgrade/migration services.
2. Microsoft Licensing: Resale and management of Microsoft licenses including Dynamics 365, Microsoft 365, Azure, Power Platform, and security solutions.
3. HyHosting - Managed Cloud Services: Managed hosting services providing ERP access with 24/7 availability, connectivity guarantee, and resource management.
4. Technical Support Services: Technical support and cloud systems administration services including Active Directory management, Microsoft 365 administration, security management, and user support.
5. Technical Training Programs: Microsoft technical training and certification programs for IT professionals covering Microsoft 365, Azure, Power Platform, and security administration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Hydra iT is a Portuguese IT solutions integrator that implements and customizes Microsoft Dynamics 365 ERP/CRM, Microsoft 365, Azure cloud, and Power Platform solutions for mid-market and enterprise clients. The firm layers proprietary vertical add-ons for Public Sector, Energy & Utilities, and Engineering industries on top of the Microsoft stack, and sells its own products such as ShopFloor MES, HyHosting, and Crow to extend Dynamics functionality. Revenue is generated through consulting implementations, Microsoft licensing, and recurring managed/hosting services.

Product overview

Hydra iT offers a comprehensive portfolio of integrated business management solutions built primarily on the Microsoft Dynamics 365 platform. The core offerings include Dynamics 365 Business Central (all-in-one ERP), Dynamics 365 Finance (for complex financial structures), and Microsoft 365 for modern workplace productivity. The portfolio extends through Power Platform tools (Power BI, Power Apps, Power Automate) for business intelligence and process automation, specialized industry add-ons for Public Sector (SNC-AP), Engineering and Project Management, and Energia & Utilities. Specialized solutions include Manufacturing Execution System (ShopFloor), Visual Production Scheduler, Expense Management, Document Capture, Crow Whistleblower Platform, and Electronic Invoicing (Saphety). Cloud and security infrastructure is supported through Microsoft Azure, HyHosting managed hosting, Sophos cybersecurity, and Microsoft Security solutions.

Differentiator

Problem solved

Functional benefit

Brands

• HyHosting: Cloud-hosted ERP access solution providing 24/7 system availability, managed by Hydra iT/Microsoft, with guaranteed connectivity of at least 99.9%.
• Crow
• ShopFloor
• HyColaborador

Products and services

• Microsoft Dynamics 365 ERP/CRM Implementation
• Microsoft 365 Integration and Deployment Deployment, migration, and integration of Microsoft 365 productivity, collaboration, and identity solutions for enterprise clients.
• Azure Cloud Services Cloud architecture design, migration, and managed services on Microsoft Azure, supporting client digital transformation and infrastructure modernization.
• Power Platform Solutions Custom solutions leveraging Microsoft Power Platform (Power BI, Power Apps, Power Automate) to build low-code applications, workflow automation, and analytics for business users.
• Public Sector Vertical Add-on Proprietary Microsoft Dynamics 365 extension delivering Public Sector-specific functionality such as regulatory compliance, public accounting, and citizen-service workflows.
• Energy & Utilities Vertical Add-on Proprietary Microsoft Dynamics 365 extension delivering Energy & Utilities-specific functionality such as asset management, utility operations, and regulatory reporting.
• Engineering Vertical Add-on Proprietary Microsoft Dynamics 365 extension delivering Engineering and project-based industry functionality such as project accounting, contract management, and engineering operations.
• ShopFloor MES Proprietary Manufacturing Execution System (MES) that integrates with Microsoft Dynamics 365 to manage shop-floor production operations for manufacturing clients.
• HyHosting Proprietary managed cloud hosting service providing infrastructure, monitoring, and operations for Microsoft Dynamics 365 and related Microsoft workloads.
• Crow Proprietary application from Hydra iT that extends the Microsoft Dynamics 365 ecosystem with additional differentiated functionality for clients.

Quantifiable outcome

• 99.9% connectivity guarantee for HyHosting cloud ERP service
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft is the primary technology partner providing the core platform for Hydra iT's solutions. Hydra iT is a Microsoft partner offering Microsoft Dynamics 365 (ERP, CRM), Microsoft 365, Azure, Power Platform (Power BI, Power Apps, Power Automate, Power Pages), and Microsoft Security solutions. The partnership includes co-marketing events, workshops, and joint go-to-market activities.
• SophoscoreTechnology or IntegrationSophos is a key cybersecurity technology partner providing next-generation cybersecurity solutions. Hydra iT offers Sophos solutions including firewall, endpoint protection, email security, and cloud security. Joint events like 'Sophos: Cybersecurity as a Service' demonstrate the partnership strength.
• SaphetycoreTechnology or IntegrationSaphety Invoice Network provides electronic invoicing solutions integrated with Microsoft Dynamics 365 Business Central. Hydra iT implements and supports the Saphety solution for electronic invoice validation, reception, and archiving.
• ContiniacoreTechnology or IntegrationContinia provides Document Capture and Expense Management solutions that integrate with Microsoft Dynamics 365 Business Central. Hydra iT implements Continia Document Capture for document management and Continia Expense Management for automated expense handling.
• CrowcoreTechnology or IntegrationCrow is the whistleblower management platform developed by Hydra iT for compliance with EU Directive 2019/1937 and Portuguese Law 93/2021. The platform guarantees whistleblower identity protection and confidential report management.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Others

• Continia: Danish ISV building document capture and expense management add-ons for Microsoft Dynamics 365 Business Central, distributed through partners including Hydra iT. Ecosystem partner rather than direct competitor, but addresses the same vertical add-on opportunity.
• Saphety: Portuguese electronic invoicing and EDI solutions provider that Hydra iT integrates and resells. Indirect ecosystem relationship rather than direct competitor, but serves overlapping Portuguese enterprise customers in similar compliance-driven buying motions.

Direct peers

• Noesis: Portuguese IT consulting firm and Microsoft partner offering ERP, cloud, and digital transformation services to enterprise clients in Iberia. Most directly comparable to Hydra iT given overlapping Microsoft-led stack, vertical specialisations, and Portuguese mid-market focus.
• COSMO CONSULT: European Microsoft Dynamics partner specialising in ERP and Business Central for mid-market and manufacturing clients. Comparable on vertical Microsoft ERP delivery, including manufacturing-focused offerings similar to Hydra iT's ShopFloor MES.
• PRIMAVERA BSS: Portuguese ERP and business management software vendor targeting SMEs and mid-market with its own ERP platform, competing with Microsoft Dynamics-led players like Hydra iT for Portuguese ERP budget.
• Glintt: Large Portuguese IT services company providing ERP, infrastructure, and managed services. Overlaps with Hydra iT on Microsoft ERP implementation and managed cloud offerings, though at substantially larger scale.
• Prodware: European Microsoft Dynamics partner with verticalised ERP solutions and managed cloud services. Closely comparable business model of Microsoft-centric ERP delivery with industry-specific IP, though operating across multiple European geographies.
• Reditus: Portuguese IT outsourcing and systems integrator with Microsoft partnership and ERP practice. Comparable in offering Microsoft-based business solutions to mid-market and enterprise customers in Portugal.

Broad incumbents

• Avanade: Joint Accenture-Microsoft consultancy focused exclusively on Microsoft technologies, including Dynamics 365 ERP and CRM implementations. Represents the upper-bound competitor in Dynamics 365 delivery, competing for the same Portuguese enterprise customers at much larger scale.
• Devoteam: European IT consultancy with a deep Microsoft partnership (Devoteam M Cloud), serving enterprise customers across multiple geographies. Comparable on Microsoft cloud, ERP and modern workplace services, but operates at far broader European scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/hydra_it
• YouTubeyoutube.com/channel/UCjAFpOXyG2M6K-hL89S9GDA

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hydra iT