Jewish Family Services

What Jewish Family Services does

Jewish Family Services of Delaware (JFS Delaware) is a 501(c)(3) nonprofit human services agency founded in 1899 and headquartered at 99 Passmore Road in Wilmington, Delaware. The organization provides counseling and support services to individuals and families across the state through four offices (Wilmington, Newark, Dover, Lewes), operating with a stated mission to serve all community members regardless of religion, race, socio-economic status, sexual orientation, gender identity, or ability. Service lines span mental health counseling, the Refugee Integration Support Effort (RISE), Cancer Care Connection, older adult services (care navigation, caregiver support, therapeutic counseling), and family support programs including the Promoting Safe and Stable Families initiative, food assistance, and wellness referrals.

The operational model is a multi-program direct-service delivery organization built on community-based outreach, partnerships, and donor support. Technology infrastructure is intentionally limited to commodity nonprofit tooling: an InSync-based patient portal (insynchcs.com) for appointment scheduling, intake, and payments; Classy/GoFundMe Pro for online donations; and standard website/email/social media channels for marketing. There are no proprietary technology platforms, AI/ML capabilities, or differentiated software assets evident in the data. Service delivery is supported by 101-250 employees and a partner ecosystem that includes HIAS, United Way of Delaware, Jewish Federation of Delaware, and the Network of Jewish Human Service Agencies.

Revenue is generated through three streams: voluntary donations and fundraising (including the Highmark Walk and Season of Giving campaigns), government grants and contracts (state refugee resettlement funding), and client service fees collected on a sliding-scale basis with insurance acceptance. Operational credibility is anchored by Council on Accreditation, Candid Platinum Transparency, and Charity Navigator ratings. Leadership is headed by CEO Renna Van Oot, with program-level management distributed across the RISE, Care Navigation, older adult, and family support service lines. A Congressional investigation was launched in 2026 into California state migrant funding allocated to a Jewish Family Services entity, which the source attributes to California-based operations rather than the Delaware affiliate.

Name

Jewish Family Services

Legal name

Jewish Family Services of Delaware

Website

https://jfsdelaware.org

Company type

Private

Founded year

1899

Operating status

Operating

Headcount range

101–250 employees

Short description

Jewish Family Services of Delaware is a 501(c)(3) nonprofit founded in 1899, operating four offices statewide to provide mental health counseling, refugee integration support, elder care, cancer care navigation, and family case management to Delaware community members of all backgrounds.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family Coordination & Decision Support (Heirlooms, Keepsakes, Distribution) (HSAFAFAL)

Keywords

• Mental health counseling
• Refugee resettlement services
• Elder care support
• Family case management
• Cancer care navigation

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Fundraising: The organization raises funds through direct donations via its website (Classy/GoFundMe Pro platform), seasonal campaigns (Season of Giving), and annual fundraising events like the Highmark Walk.
2. Government Grants and Contracts: JFS receives government funding to support refugee and immigrant services, including state funding for assisting migrants with legal representation, transportation, and shelter services.
3. Client Service Fees: The organization generates revenue through fees for mental health counseling and support services, with payment processing available through their patient portal.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Jewish Family Services (JFS) of Delaware is a 501(c)(3) nonprofit social services organization founded in 1899, headquartered in Wilmington, Delaware. It provides professional counseling, mental health therapy, refugee resettlement and integration (RISE program), cancer support (Cancer Care Connection), older adult care navigation and caregiver support, family case management, and food assistance to individuals and families across Delaware through four office locations.

Product overview

Jewish Family Services of Delaware is a nonprofit human services agency offering a comprehensive suite of counseling and support services. The organization operates as a single-agency model providing multiple interconnected programs including mental health services, refugee integration support (RISE), cancer care connection, older adult services (care navigation, caregiver support, therapeutic counseling), and family support services (case management, food assistance, wellness referrals). Services are available across four Delaware locations (Wilmington, Sussex/Lewes, Newark, Dover). The organization has been serving the community since 1899 (125th anniversary in 2024) and provides services to all individuals regardless of religion, race, socio-economic status, sexual orientation, gender identity, ability, or special need.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Counseling Services Professional mental health counseling and therapeutic services for individuals, couples, and families across Delaware, delivered by licensed clinicians.
• Refugee Integration Support Effort (RISE) Refugee resettlement and integration program providing case management, employment support, English language access, and cultural orientation to newly arrived refugees in Delaware.
• Cancer Care Connection Support and navigation services for individuals and families affected by cancer, connecting them to community resources, counseling, and wellness programs.
• Care Navigation for Older Adults Care navigation service that helps older adults and their families access community resources, in-home support, and wellness referrals to age in place safely.
• Caregiver Support Services Resources, counseling, and case assistance for family caregivers, including wellness resources and service referrals tailored to caregiver needs.
• Family Case Management (Promoting Safe and Stable Families) Case management program designed to support family stability, child welfare, and safe family functioning for at-risk families in Delaware.
• Food Assistance Program Food pantry and assistance program providing groceries and food resources to individuals and families experiencing food insecurity in Delaware.

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Network of Jewish Human Service AgenciescoreStrategic or Co-development PartnerMember of the Network of Jewish Human Service Agencies, a national organization connecting Jewish family service agencies for shared resources, best practices, and collaborative initiatives.
• Jewish Federation of DelawarecoreStrategic or Co-development PartnerBeneficiary partnership with the Jewish Federation of Delaware, receiving organizational support and funding.
• United Way of DelawarecoreStrategic or Co-development PartnerStrategic partner receiving United Way funding and referrals for community service programs.
• HIAScoreStrategic or Co-development PartnerPartnership with HIAS (Hebrew Immigrant Aid Society) for refugee resettlement and immigration services support.
• DANAminorStrategic or Co-development PartnerMember of DANA (Delaware Alliance for Nonprofit Advancement) for professional development and advocacy.
• Create A Jewish Legacy DelawareminorStrategic or Co-development PartnerPartnership for planned giving and legacy gift programs to ensure long-term organizational sustainability.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• HIAS (Hebrew Immigrant Aid Society): National refugee resettlement agency and direct partner of JFS Delaware. Comparable in refugee integration services (RISE) but operates at national scale; serves as both partner and potential competitor for federal refugee funding.

Direct peers

• Children & Families First of Delaware: Delaware-based nonprofit delivering family counseling, case management, and child welfare services. Direct peer sharing the same primary segments (at-risk families, youth services) and competing for similar state contracts.
• Jewish Social Service Agency (JSSA): Maryland-based Jewish human services agency offering mental health, older adult services, and family support. Sister organization within the Network of Jewish Human Service Agencies with a comparable service portfolio.
• Catholic Charities Diocese of Wilmington: Faith-based Delaware nonprofit offering counseling, refugee resettlement, and family support services. Competes head-to-head with JFS for government refugee contracts and overlapping client populations across Delaware's four-county footprint.
• Brandywine Counseling & Community Services: Delaware-based nonprofit providing outpatient mental health and substance use treatment. Direct peer in mental health counseling services with overlapping clients and competing state funding.

Regional players

• Jewish Federation of Delaware: Delaware regional Jewish communal organization that is both a funder and operational partner of JFS. Comparable in mission scope (Jewish community welfare) but distinct in function (fundraising/coordination versus direct service).
• Connections Community Support Programs: Delaware-based nonprofit providing mental health, substance use, and housing services. Partial overlap with JFS mental health and refugee case management; competes for state behavioral health contracts.

Others

• Network of Jewish Human Service Agencies: National membership organization representing 100+ Jewish human service agencies including JFS Delaware. Not a direct competitor but the governing body within which JFS operates; useful for benchmarking against peer JFS agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/jfs_de
• Facebookfacebook.com/jfsde
• LinkedInlinkedin.com/company/jfs-delaware

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family Services