HiSERV
HiSERV is a Frankfurt-based industrial leasing company that rents and manages over 14,000 ground support equipment units across 50+ European airports, serving airlines, ground handlers, and airport operators. It is owned by CVC DIF and recently expanded to North America.
- Company typePrivate
- Founded2017
- HeadquartersFrankfurt, Germany
- Headcount51–100
- GTM typeB2B
- OfferingServices
What HiSERV does
HiSERV is a Frankfurt-domiciled, privately held industrial leasing and fleet management company focused on ground support equipment (GSE) for the aviation sector. Founded in 2016/2017 and owned by CVC DIF since July 2024, HiSERV rents and manages a fleet of over 14,000 modern GSE units across 50+ European airports, serving airlines, ground handling companies, airport operators, and logistics providers. Its core technology is a cloud-based fleet management platform with real-time tracking, predictive maintenance, and electric-vehicle charging management, delivered through a five-module product suite branded as SmartRENTAL, SmartFLEET, SmartTRACKING, SmartWORKSHOP, and SmartCHARGER.
The business operates multiple revenue streams: dry rental (fixed hourly/monthly pricing), full-service rental (bundled maintenance and management), GSE pooling (shared equipment at customer locations), on-site fleet management and consulting, and ad-hoc workshop and repair services. Pricing is transparent and usage-driven, with pay-per-use starting at €9.99/hour and customized enterprise contracts for larger accounts. Distribution is direct enterprise sales across more than 14 office and workshop locations in Germany, Austria, Belgium, the Netherlands, Norway, Denmark, Hungary, and Portugal, with a new wholly-owned North American subsidiary launched in March 2026 under President Erin O'Donnell.
Recent strategic positioning has emphasized three vectors: (1) pan-European platform consolidation under CVC DIF, including the 2024 integration of CTC Moyson and S-P-S International; (2) aggressive fleet scaling, with the asset base nearly tripling from approximately 5,000 units at acquisition to 14,000+ units by 2026; and (3) entry into the electric GSE and charging infrastructure value chain via SmartCHARGER, aligning with airport decarbonization mandates. The North American launch targets a structurally underpenetrated market (~10% leasing penetration versus ~50% in Europe), framing HiSERV as a roll-up-style infrastructure-style platform in an industrial services segment.
HiSERV firmographics
Firmographics- Name
- HiSERV
- Legal name
- HiSERV GmbH
- Website
- https://hiserv.aero
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- HiSERV is a Frankfurt-based industrial leasing company that rents and manages over 14,000 ground support equipment units across 50+ European airports, serving airlines, ground handlers, and airport operators. It is owned by CVC DIF and recently expanded to North America.
- Ownership category
- akta.pro rank
HiSERV industry classification
Industry- Product category
- Aviation Ground Support Equipment Leasing
- NAICS
- Commercial Air, Rail, and Water Transportation Equipment Rental and Leasing (532411), Commercial and Industrial Machinery and Equipment Rental and Leasing (5324)
- SIC
- Aircraft Parts & Auxiliary Equipment, Nec (3728), Services-Auto Rental & Leasing (No Drivers) (7510)
- akta.pro primary industry
- Airport Ground Support Equipment (GSE) Vehicle Manufacturing (IMACAFAK)
- akta.pro secondary industries
- Ground Support Equipment (GSE) MRO (Airport Tugs, Loaders, GPUs) (TLAKAHAG), Commercial Truck Leasing & Rental (Light/Medium/Heavy Duty) (TLABAHAB)
Keywords
Where HiSERV is headquartered
LocationHeadquarters
- HQ city
- Frankfurt
- HQ country
- Germany
- HQ region
- Europe
Offices15 records
Markets served
HiSERV business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- GSE Rental (Dry Rental): Rent-only equipment rental with fixed pricing per hour or month, no added services. Provides maximum flexibility for customers who want reliable GSE without bundled services.
- Full-Service Rental: Bundled rental including maintenance, management, and optional real-time tracking. Higher-priced tier offering convenience and comprehensive fleet coverage.
- GSE Pooling: Shared equipment arrangement where customers share GSE with other users at their location, reducing space and cost while optimizing equipment utilization.
- Fleet Management Services: On-site fleet management, consulting, and predictive maintenance services to optimize customer GSE operations. Revenue from consulting fees and ongoing management contracts.
- Workshop and Repair Services: Mobile service and workshop repairs for GSE maintenance. Ad-hoc support including technical services and spare parts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Pay-per-use rental starting at 9.99€/h |
| Unit Pricing | Monthly | Dry Rental with fixed pricing per hour or month |
| Hybrid | Monthly | Full-Service Rental with bundled maintenance and tracking |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
HiSERV product offering
Product offeringCore offering
HiSERV rents, manages, and maintains a modern fleet of more than 14,000 ground support equipment (GSE) units to airlines, ground handlers, airports, and logistics companies across 50+ European airports. Its integrated offering combines dry and full-service equipment rental, GSE pooling, real-time fleet tracking, predictive maintenance, on-site fleet management, mobile and workshop repair services, and electric GSE charging infrastructure.
Product overview
HiSERV offers a modular platform of GSE (Ground Support Equipment) solutions consisting of five interconnected smart services. SmartRENTAL provides flexible equipment rental (dry, full-service, and pooling options). SmartFLEET delivers comprehensive fleet management with real-time data analytics. SmartTRACKING offers visibility and location monitoring. SmartWORKSHOP provides maintenance and repair services. SmartCHARGER supplies electric vehicle charging infrastructure. Together, these services enable airports, ground handlers, and logistics companies to optimize fleet performance, reduce costs, and support electrification and sustainability goals. The company operates over 14,000 modern GSE units across 50+ European airports and has recently expanded to North America.
Differentiator
Problem solved
Functional benefit
Products and services
- SmartRENTAL Flexible GSE rental service offering dry rental (fixed pricing per hour or month, no added services), full-service rental (with maintenance, management, and optional real-time tracking), and GSE pooling (shared equipment between customers at the same location). Pay-per-use pricing starts from €9.99/h. Target customers are airlines, ground handlers, airports, and logistics companies.
- SmartFLEET Comprehensive fleet management service including fleet tracking, expert consulting, on-site fleet management, and predictive maintenance to optimize GSE operations, reduce downtime, and cut costs. Designed for airlines, ground handlers, and airports operating motorized and non-motorized GSE fleets.
- SmartTRACKING
Quantifiable outcome
- Fleet of 14,000+ modern GSE units from premium manufacturers
- +2 more outcomes
Companies that use HiSERV
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
HiSERV technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
HiSERV partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CTC Moyson and S-P-S InternationalcoreThe merger of CTC Moyson and S-P-S International in 2024 enhanced HiSERV's service capabilities, enabling better and smarter services for customers as part of the unified platform.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
HiSERV competitors and assessment
Company assessmentDirect peers
- TCR Group: TCR is the most direct competitor to HiSERV in Europe, specializing in GSE rental/leasing for airlines, ground handlers, and airports with a comparable fleet model (rental, full-service, pooling) and pan-European footprint.
- TLD Group: TLD is a leading GSE manufacturer whose equipment HiSERV sources and also a competing leasing/service provider. Direct overlap on products (loaders, tugs, belt loaders) and customers (airlines, ground handlers, airports).
- JBT AeroTech: JBT AeroTech manufactures GSE and offers service/support programs for airlines and ground handlers. Directly comparable on product range (de-icers, belt loaders, cargo loaders) and customer base.
- Vestergaard Company: Vestergaard is a specialist GSE manufacturer (notably belt loaders) whose equipment HiSERV rents; also serves airlines and ground handlers with comparable GSE products, partially overlapping commercial relationship.
- Tronair: Tronair manufactures GSE (tow bars, jacks, ground power units, towing equipment) and provides service/MRO to aviation customers, overlapping with HiSERV's SmartWORKSHOP MRO offering.
- Schopf Maschinenbau: Schopf is a European GSE manufacturer producing container/pallet loaders and tractors, serving similar airline and ground-handler customers as HiSERV.
Broad incumbents
- Textron Aviation (TUG / Safeaero / Premier): Textron offers GSE brands (TUG, Safegate/Safeaero, Premier) supplying tow tractors, pushbacks, and de-icers. Larger incumbent with broader aerospace exposure, but overlapping product set and customer base.
- Swissport International: Swissport is one of the world's largest ground handlers, operating its own GSE fleets globally. Not a lessor, but a major customer/integrator of GSE services and a potential build-vs-rent competitor.
- dnata: dnata is a global ground handling and cargo group with significant in-house GSE operations. A large customer for HiSERV in some regions and a build-vs-lease competitor in others.
- Menzies Aviation: Menzies is a major airline ground handler with its own GSE fleets across a global network. Comparable customer profile and a partial build-vs-lease alternative to HiSERV's rental offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HiSERV social profiles
Digital presenceHiSERV financial estimates
Financial estimateRevenue estimate
Valuation estimate
HiSERV leadership team
Management profileNumber of profiles
Profiles10 records
HiSERV subsidiaries and ownership
Company hierarchySubsidiaries10 records
HiSERV funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HiSERV M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HiSERV
What does HiSERV do?
HiSERV rents, manages, and maintains a modern fleet of more than 14,000 ground support equipment (GSE) units to airlines, ground handlers, airports, and logistics companies across 50+ European airports. Its integrated offering combines dry and full-service equipment rental, GSE pooling, real-time fleet tracking, predictive maintenance, on-site fleet management, mobile and workshop repair services, and electric GSE charging infrastructure.
Is HiSERV a public or private company?
HiSERV is a private company. It is classified as private equity controlled and is currently operating.
When was HiSERV founded?
HiSERV was founded in 2017. It employs 51 to 100 people.
Where is HiSERV based?
HiSERV is headquartered in Frankfurt, Germany, in the Europe region.
How does HiSERV make money?
Five revenue lines are on record. GSE Rental (Dry Rental) is the primary driver. The others are full-Service Rental, GSE Pooling, fleet Management Services and workshop and Repair Services.
Who are HiSERV's main competitors?
Direct peers on record are TCR Group, TLD Group, JBT AeroTech, Vestergaard Company, Tronair and Schopf Maschinenbau. Broad incumbents are Textron Aviation (TUG / Safeaero / Premier), Swissport International, dnata and Menzies Aviation.
Does HiSERV have an API?
No public API is recorded for HiSERV.
What industry is HiSERV in?
HiSERV's product category is Aviation Ground Support Equipment Leasing. Its primary akta.pro industry code is IMACAFAK, Airport Ground Support Equipment (GSE) Vehicle Manufacturing, with a secondary code of TLAKAHAG, Ground Support Equipment (GSE) MRO (Airport Tugs, Loaders, GPUs). Its NAICS code is 532411 and its SIC code is 3728.