Custom Pack

What Custom Pack does

Custom Pack, Inc. is a privately held custom packaging manufacturer founded in 1972 and headquartered in Exton, Pennsylvania. The company operates from a 36,000 square foot facility that includes a 3,000 square foot ISO-certified White Room for clean room medical packaging applications. It specializes in thermoforming (heat/pressure/vacuum forming of plastic sheets), foam fabrication (sawing, water jet cutting, die cutting, laminating, hot wiring), insulated shipping containers (EPS molded containers, vacuum insulated panel boxes, knockdown foam panels), and flexible packaging. Its medical and specimen packaging division produces Bio-Bottles ranging from 0.5L to 3.0L, 95kPa-rated bags, foam specimen racks, and bio-pouches compliant with IATA Packaging Instructions 602 and 650 for shipping diagnostic and infectious substances.

The company's customer base spans pharmaceutical, medical/healthcare, electronics, consumer goods, and food verticals, with its Hospital Emergency Preparedness Kits (e.g., CPI-BLK100 blood kits handling 168 vials for 40 patients, CPI-URK101 urine kits handling 42 containers) developed to meet HRSA Bioterrorism Preparedness Program requirements. Custom Pack maintains ISO 9001:2008 certification, holds a patent on a 36-cell foam specimen transport rack, and provides in-house CAD-CAM design, prototyping, tooling, kit assembly, warehousing, and just-in-time fulfillment. GTM is sales-led and direct — quote-based pricing via website forms, toll-free phone, and email — targeting enterprise clients from package conception through production. Revenue is generated through one-time custom manufacturing projects, repeat production runs, and managed kit assembly/fulfillment services under blanket orders.

The company is led by President Frank Menichini (with David Dirks listed as CEO in the leadership roster) and operates with 11–50 employees. No outside funding, acquisitions, or institutional ownership have been disclosed; the firm appears to be independently held.

Name

Custom Pack

Legal name

Custom Pack, Inc.

Website

https://custompackinc.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

Custom Pack is a privately held Exton, Pennsylvania manufacturer (founded 1972) producing custom thermoformed, foam-fabricated, insulated, and flexible packaging for pharmaceutical, medical, electronics, and consumer goods clients, with a specialized ISO-certified clean room for bio-bottle and emergency preparedness kit production.

Ownership category

akta.pro rank

Product category

Custom Packaging Manufacturing

NAICS

Packing and Crating (488991), Plastics Bag and Pouch Manufacturing (326111)

SIC

Plastics Products, Nec (3089)

akta.pro industry

PRIMARYIMALAFAM

Custom Engineered Transit Packaging & Packaging Design Services

Industrials, Manufacturing & Construction/Packaging & Containers/Protective & Transport Packaging (Foam, Dunnage, Pallets, Crates)

SECONDARYIMALAIAG

Cold Chain & Temperature-Controlled Packaging (Insulated Shippers, Gel Packs)

Industrials, Manufacturing & Construction/Packaging & Containers/Pharmaceutical & Medical Packaging

SECONDARYIMALAIAA

Primary Pharmaceutical Packaging (Blister Packs, Bottles, Vials, Ampoules)

Industrials, Manufacturing & Construction/Packaging & Containers/Pharmaceutical & Medical Packaging

Keywords

• Custom thermoforming
• Foam fabrication
• Medical specimen packaging
• Insulated shipping containers
• Flexible packaging manufacturing

Headquarters

HQ city

Exton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Operations, Personnel, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Custom Packaging Manufacturing: The company generates revenue through custom packaging design, thermoforming, foam fabrication, and manufacturing services. They offer products including custom thermoformed packaging, foam fabrication, insulated shipping containers, medical/specimen packaging, flexible packaging, and hospital emergency preparedness kits. Revenue is generated from both one-time custom manufacturing projects and repeat production orders.
2. Kit Assembly and Fulfillment Services: Kit assembly and fulfillment services where the company assembles components into kits for mass distribution, providing both on-demand kit assemblies and pre-assembled in-house stock items under blanket orders.
3. Warehousing and Inventory Management: Warehouse facility adjacent to administrative offices offering product maintenance, inventory management, and just-in-time shipment capabilities. Product is warehoused under blanket orders awaiting order releases.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Custom Pack is a full-service custom packaging manufacturer providing thermoforming, foam fabrication, insulated shipping containers, medical/specimen packaging (including bio-bottles and emergency blood/urine kits), flexible packaging, and in-house custom package design under one roof. The company handles the entire packaging lifecycle from CAD-CAM design and tooling through prototyping, production, kit assembly, warehousing, and just-in-time fulfillment at its 36,000 sq ft Exton, Pennsylvania facility. It serves pharmaceutical, medical, electronics, consumer goods, and food industry clients with ISO 9001:2008 certified quality and IATA 602/650 regulatory-compliant specimen transport solutions.

Product overview

Custom Pack is a custom packaging design company offering a comprehensive portfolio of manufacturing services centered around thermoforming, foam fabrication, insulated shipping containers, medical/specimen packaging, and flexible packaging. The core offerings include Custom Thermoforming (plastic sheet forming for blisters, trays, clamshells), Foam Fabrication (polyurethane, polystyrene, polyethylene foam conversion), and Insulated Shipping Containers (EPS containers, knockdown panels, vacuum panel boxes). The medical and specimen packaging division produces Bio-Bottles (0.5L to 3.0L capacity for infectious substance transport), Hospital Emergency Preparedness Kits (blood and urine kits for emergency response), and related components. Assembly and Kit Fulfillment services provide warehousing, kit assembly, and fulfillment capabilities. Custom Design services include in-house CAD-CAM engineering, prototyping, and tooling. All operations are conducted at a 36,000 square foot facility in Exton, Pennsylvania with a 3,000 square foot White Room for clean room applications, maintaining ISO 9001:2008 certification.

Differentiator

Problem solved

Functional benefit

Brands

• CPI: Acronym used for Custom Pack Inc. in product documentation and branding (e.g., CPI-BLK100 blood kits, CPI-URK101 urine kits)

Products and services

• Custom Thermoforming

Quantifiable outcome

• Blood and Urine Emergency Kits designed to handle 168 vials of blood and 42 containers of urine, accommodating 40 patients total
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Sealed Air: Global protective and food packaging manufacturer whose Cryovac and Sealed Air brands produce foam, thermoformed, and insulated solutions. Directly comparable to Custom Pack's foam fabrication, thermoforming, and insulated shipping container offerings, but at vastly greater scale and with broader product portfolio.
• Pregis: Major North American manufacturer of protective packaging including foam, paper-based cushioning, and thermoformed solutions. Operates similar product lines to Custom Pack (foam fabrication, custom thermoformed trays, protective inserts) for pharmaceutical, medical, and electronics customers.
• Sonoco Products Company: Diversified global packaging manufacturer with rigid paper containers, plastic thermoforming, protective packaging, and life sciences exposure. Overlaps with Custom Pack across thermoforming, flexible packaging, and protective packaging end markets, though Custom Pack focuses on smaller-batch custom work.

Direct peers

• Sonoco ThermoSafe: Specialty temperature-controlled and insulated shipping container business within Sonoco, focused on life sciences, pharmaceutical cold chain, and dangerous goods. Closest direct competitor to Custom Pack's insulated shipping containers and medical/specimen packaging lines, with overlapping IATA-compliant shipping systems.
• ACH Foam Technologies: Manufacturer of expanded polystyrene (EPS) foam packaging including insulated shippers, custom-molded protective foam, and temperature-controlled containers. Direct comparable to Custom Pack's molded EPS insulated containers, foam fabrication, and protective packaging business.
• Inmark Global Packaging: Specialty distributor and packaging solutions provider focused on life sciences and regulated dangerous goods, including IATA-compliant bio-bottles, specimen transport, and infectious substance shipping solutions. Closest direct competitor in the medical specimen and bio-bottle product category.
• Foam Fabricators: Custom fabricator of protective foam packaging for consumer goods, electronics, and medical applications. Direct competitor in molded foam inserts, custom foam fabrication, and thermoformed protective packaging serving similar end markets.
• Pelican BioThermal: Provider of temperature-controlled shippers and cold chain packaging solutions for pharmaceutical and life sciences industries. Compares directly to Custom Pack's insulated shipping containers and medical cold chain offerings, with broader portfolio of reusable and single-use systems.
• Labelmaster (Saf-T-Pak): Provider of dangerous goods packaging, including the Saf-T-Pak line of IATA-compliant bio-bottles, specimen transport bags, and infectious substance shipping kits. Direct competitor to Custom Pack's bio-bottles, 95 kPa bags, and medical specimen packaging products.
• Plastic Ingenuity: Custom thermoformer specializing in protective packaging, clamshells, trays, and medical device packaging. Closely comparable to Custom Pack in core thermoforming capabilities and medical/pharmaceutical packaging customer mix, serving overlapping use cases for prototype-to-production work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Custom Pack