What Quality Automotive Services does

Quality Automotive Services (QAS) is a private franchisee of Valvoline Instant Oil Change, operating 225 quick-lube retail locations across 13 US states: North Carolina, South Carolina, Florida, Georgia, Tennessee, Kentucky, Indiana, Ohio, West Virginia, Utah, Colorado, Montana, and Wyoming. The company is headquartered in Charlotte, North Carolina, and was established in 2017 (the company website footer carries a 2017 copyright; an independent firmographic record lists a 2001 founding date, likely reflecting an earlier predecessor entity that was rebranded or restructured under the Quality Automotive Services legal name). With a reported headcount of 1,001–5,000 employees, QAS is among the larger operators in the Valvoline Instant Oil Change franchise system.

The company's core product is a single service line — quick oil change and basic automotive maintenance delivered under the Valvoline Instant Oil Change brand at company-operated storefronts, typically completed in under 10 minutes without an appointment. There is no disclosed proprietary technology, software platform, mobile application, or digital product. The website (ncvioc.com) is a basic informational and recruiting site built on a third-party website builder. Customer-facing interaction is physical and transactional, with revenue earned on a per-service fee basis at each retail location. No pricing data is publicly disclosed.

QAS generates revenue entirely through a B2C transaction-fee model, serving individual vehicle owners across its geographic footprint. The customer base is horizontal and fragmented — no named enterprise or commercial accounts are disclosed — which provides volume diversification but no anchor contracts. The company's most notable strategic initiative is an October 2022 partnership with DailyPay to provide on-demand pay and financial wellness benefits to its workforce; QAS reports this contributed to a 32% increase in employee tenure by 2025. The company is founder- or management-owned, with no external funding, venture capital, or private equity investment identified in available sources.

Name

Quality Automotive Services

Legal name

Quality Automotive Services

Website

https://ncvioc.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Quality Automotive Services is a Valvoline Instant Oil Change franchisee operating 225 quick-lube retail locations across 13 US states, serving individual vehicle owners with fast oil change and basic automotive maintenance services.

Ownership category

akta.pro rank

Product category

Automotive Quick Lube Services

NAICS

Automotive Oil Change and Lubrication Shops (811191)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

General Automotive Repair & Maintenance (TLAKAAAA)

Keywords

• Quick oil change
• Automotive maintenance
• Franchise auto service
• Vehicle oil change
• Quick lube services

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Quick Lube Service Revenue: Quality Automotive Services generates revenue through operating Valvoline Instant Oil Change franchise locations, providing automotive quick oil change services to consumers at retail storefronts.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Quality Automotive Services operates 225 Valvoline Instant Oil Change franchise retail locations across 13 U.S. states, delivering quick oil change and automotive maintenance services directly to individual vehicle owners. Services are typically performed in under 10 minutes without requiring an appointment, leveraging the standardized Valvoline Instant Oil Change brand systems at each storefront.

Product overview

Quality Automotive Services operates as a single-service franchisee of Valvoline Instant Oil Change, providing quick oil change and automotive maintenance services. The company runs 225 locations across North Carolina, South Carolina, Florida, Georgia, Tennessee, Kentucky, Indiana, Ohio, West Virginia, Utah, Colorado, Montana, and Wyoming. The single product line consists of Valvoline Instant Oil Change services delivered under the Valvoline franchise brand.

Differentiator

Problem solved

Functional benefit

Products and services

• Valvoline Instant Oil Change Services Quick oil change and automotive maintenance services delivered to individual vehicle owners at 225 franchise retail storefronts across 13 U.S. states, performed typically in under 10 minutes without requiring an appointment.

Quantifiable outcome

• 32% increase in employee tenure in 2025 through partnership with DailyPay

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Regional players

• Speedco: Travel-center-based quick-lube and tire-service chain owned by Love's. Specializes in quick oil changes for long-haul truckers and travelers, with comparable service model but distinct customer base (commercial/travel vs. consumer commuter).

Direct peers

• Jiffy Lube: Largest quick-lube franchise system in North America, owned by Shell. Competes head-to-head with Valvoline Instant Oil Change for the same drive-in oil change occasion and consumer base that Quality Automotive Services targets.
• Take 5 Oil Change: Fast-growing drive-thru quick-lube chain with a stay-in-your-car service model. Directly comparable to VIOC on service offering, customer segment, and unit economics; a key competitive threat in overlapping geographies.
• Grease Monkey: Franchised quick-lube and light automotive service chain with hundreds of U.S. locations. Offers a comparable oil-change-focused service menu to Quality Automotive Services and competes for similar franchisee economics in many of the same states.
• Express Oil Change & Tire Engineers: Multi-service automotive chain specializing in drive-in oil change plus tires and light repair, primarily in the Southeast U.S. Overlaps directly with Quality Automotive Services' footprint and service model.

Broad incumbents

• Meineke Car Care Centers: Franchised general automotive repair and maintenance chain offering oil changes alongside broader services. Comparable franchise model and customer base, though broader service mix makes it a broader incumbent rather than a direct quick-lube peer.
• Midas: Long-established franchised automotive service brand (part of TBC Corporation) covering brakes, tires, alignments, and general maintenance. Adjacent to quick lube; competes for similar maintenance-spend occasions, though with a broader service menu.
• Valvoline Inc. Parent franchisor of the Valvoline Instant Oil Change system. Operates both company-owned and franchised service centers globally; Quality Automotive Services is a large franchisee within this network, making the franchisor the most directly comparable business model reference.
• Walmart Auto Care Centers: Big-box retailer offering low-priced oil changes and basic maintenance at hundreds of U.S. stores. Competes on price and convenience for the same consumer occasion, particularly in smaller markets where QAS has locations.

Emerging players

• Christian Brothers Automotive: Franchised full-service automotive repair brand with a faith-based customer experience. Competes for the same maintenance dollar at a slightly higher price point and with a broader service menu than VIOC.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks2 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Automotive Services