Plano Overhead

What Plano Overhead does

Plano Overhead Garage Door is a second-generation, family-owned residential garage door service company founded in 1977 by the McGregor family in Plano, Texas. The company sells, installs, services, and repairs residential garage doors and openers — including torsion spring replacement, opener repair and installation, track and roller adjustments, cable repair, and full new door installation — serving homeowners in Collin and Dallas County areas (Plano, Dallas, Richardson, Garland, Frisco, McKinney, Allen, Wylie, Coppell, Murphy, Highland Park, and surrounding North Texas communities). It holds exclusive regional dealer status with C.H.I. Overhead Doors (Five Star / Elite / Emerald Dealer, the only company with this distinction in North Texas, and the first to sell C.H.I. garage doors in Texas) and with LiftMaster (Premier Dealer and Elite Dealer status, a tier held by less than 5% of U.S. garage door companies).

The business runs an integrated in-house operating model with no subcontractors, employing approximately 11–50 full-time staff including IDEA-certified "Certified Service Professionals." Operations are anchored by a 25,000 SF warehouse on Plano Parkway stocked with hundreds of garage doors and openers, fully loaded service trucks, a retail showroom on Highway 75, and a parts counter for DIY customers. Revenue is generated almost exclusively from one-time transactions: repair services, hardware sales (rollers, hinges, cables, openers, springs, sensors), and full door installations backed by lifetime warranties on springs, parts, and panels. Pricing is quote-based with free in-home and phone estimates, same-day service with 30-minute arrival windows, and a price-match guarantee.

Customer acquisition is reputation-driven and does not use cold calling or commissioned sales. The company relies on more than 12,000 cumulative reviews averaging 5 stars across Google (6,106 reviews), Yelp (477), Angi (721), Facebook (937), BBB (129), Consumer's Choice Award (6,102), Nextdoor, Best Pick Reports, and HomeAdvisor, alongside multi-year consecutive award wins including the Angi Super Service Award (since 2004), the Consumer's Choice Award for Business Excellence (since 2012), the Nextdoor Neighborhood Fave (2024), the International Door Association Humanitarian Award (2017/2018), and an A+ BBB rating with zero unresolved complaints since 1977. Sixty percent of customers are repeat clients and the company reports more than 200,000 satisfied customers across its 48-year operating history.

Name

Plano Overhead

Legal name

Plano Overhead, Inc

Website

https://planooverhead.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Plano Overhead is a second-generation, family-owned residential garage door and opener sales, installation, and repair service company headquartered in Plano, Texas, serving homeowners in Collin and Dallas Counties with same-day service since 1977.

Ownership category

akta.pro rank

Product category

Residential Garage Door Services

NAICS

Metal Window and Door Manufacturing (332321)

SIC

Services-To Dwellings & Other Buildings (7340), Metal Doors, Sash, Frames, Moldings & Trim (3442), Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Garage Doors & Rolling Shutters (IMADAIAE)

akta.pro secondary industries

Garage Door Cable, Roller & Hinge Repair (HSAGAMAC), Garage Door Off-Track Reset & Emergency Service (HSAGAMAF), Garage Door Hardware & Safety Component Replacement (Brackets, Bearings, Pulleys) (HSAGAMAJ), Smart Garage Door & Gate Controllers Retail (CRAIAMAK)

Keywords

• Residential garage door repair
• Garage door installation
• Garage door opener service
• Garage door spring replacement
• Overhead door services

Headquarters

HQ city

Gaussan

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Garage Door Repair Services: One-time repair services for residential garage doors and openers including broken springs, cables, tracks, rollers, hinges, and openers. Most repairs completed in under an hour. Revenue is transaction-based per service call.
2. New Garage Door Installation: Sale and installation of new residential garage doors including steel, wood, wood overlay, carriage style, full-view glass, and custom designs. Doors sourced exclusively from C.H.I. Overhead Doors (Five Star dealer). One-time purchase with lifetime warranty on parts and panels.
3. Garage Door Opener Sales & Installation: Sale and installation of LiftMaster garage door openers including belt drive, chain drive, and jackshaft models. Premium models include WiFi, camera, battery backup. One-time hardware sale plus installation labor.
4. DIY Parts Sales: Retail sale of replacement parts over the counter at showroom for DIY customers including rollers, hinges, cables, remotes, keypads, batteries, belts, circuit boards, capacitors, safety sensors, and weather seals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Plano Overhead Garage Door is a family-owned residential service company that sells, installs, repairs, and services garage doors and openers for homeowners. The company exclusively offers C.H.I. Overhead Doors (steel, wood overlay, carriage house, full-view glass and other styles) and LiftMaster openers (belt drive, chain drive, and jackshaft models) along with torsion spring replacement, parts, insulation options, and interior appearance upgrades. All work is performed by full-time in-house Certified Service Professionals with same-day service and 30-minute arrival windows across Collin and Dallas County areas in North Texas.

Product overview

Plano Overhead Garage Door is a residential garage door service company offering repair, installation, and replacement services for garage doors and openers. The core product portfolio centers on LiftMaster garage door openers (models 6690L belt drive, 4690L chain drive, 98022 and 98032 jackshaft side-mount) and C.H.I. garage doors available in multiple styles (Standard Raised Panel, Carriage House, Skyline Flush, Stamped Shaker, Planks, Recessed Overlay, Steel Overlay, Wood Overlay, Shoreline Overlay, Full View Glass, Sterling, and Accents). Services include torsion spring replacement with lifetime warranty, two-spring upgrade systems, comprehensive garage door repairs, and a full range of replacement parts. Add-on offerings include insulation options (non-insulated, factory insulated, double steel insulated, and polyurethane injected with varying R-values) and interior appearance packages with powder-coated hardware. All products connect through the myQ smart home ecosystem enabling WiFi smartphone control and Amazon Key In-Garage Delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• LiftMaster 6690L Belt Drive Garage Door Opener Premium belt-drive garage door opener featuring built-in battery backup, 2,000 lumens corner-to-corner LED lighting, integrated 1080p camera with night vision, WiFi via myQ app, lifetime belt and motor warranty, and Bluetooth connectivity. Sold and installed for residential homeowners.
• LiftMaster 4690L Heavy Duty Chain Drive Garage Door Opener Heavy-duty chain-drive garage door opener designed for the heaviest wooden or wood-faced steel garage doors up to 3 inches thick, 12 feet high, and 20 feet wide. Includes integrated camera and battery backup. For residential applications.
• LiftMaster 98022 Jackshaft Side Mount Garage Door Opener Wall-mounted jackshaft garage door opener that mounts to the side of the garage door for higher lift and more ceiling clearance. Rated for doors up to 800 pounds with advanced features and accessories. For residential homeowners with limited headroom.
• LiftMaster 98032 Heavy Duty Jackshaft Side Mount Garage Door Opener Heavy-duty side-mount garage door opener rated for doors up to 1,100 pounds with extreme lifting power. Mounts to the side of the garage door on the wall for high-lift residential applications.
• C.H.I. Residential Garage Doors Sale and installation of C.H.I. Overhead Doors residential garage doors in multiple styles including Standard Raised Panel, Carriage House, Skyline Flush, Stamped Shaker, Planks, Recessed Overlay, Steel Overlay, Wood Overlay, Shoreline Overlay, Full View Glass, Sterling, and Accents. 24-gauge steel with hot-dipped galvanized G40 coating and lifetime warranty on all parts and panels. Sourced factory-direct as Five Star/Elite/Emerald Dealer for residential customers.
• Torsion Spring Replacement Service Garage door torsion spring replacement service featuring 34-inch commercial-grade galvanized springs with lifetime warranty, custom-ordered and individually calibrated. Replacement performed using specialized Surewinder tool for safe installation under high tension. For residential homeowners with broken garage door springs.
• Two-Spring Upgrade System Upgrade from single to dual torsion spring system providing redundancy, balanced operation, and continued door functionality if one spring breaks. Available to residential homeowners seeking improved safety and reliability.
• Garage Door Repair Services Comprehensive garage door repair including broken spring replacement, opener repairs, cable repairs, track and roller adjustments, and preventive maintenance. Most repairs completed in under an hour. For residential homeowners.
• Garage Door Parts and Components Extensive inventory of garage door parts including rollers, hinges, cables, drums, fixtures, brackets, bearings, tracks, struts, remotes, keypads, circuit boards, batteries, belts, capacitors, safety sensors, and weather seals. Sold over the counter at the Plano showroom for DIY residential customers.
• Garage Door Insulation Options Insulation options including non-insulated, factory insulated, double steel insulated, and polyurethane injected with varying R-values for temperature control. Can reduce garage temperature by 10-15 degrees for residential customers in Texas heat.
• Interior Appearance Packages Powder coated hardware, hinges, tracks, and struts in white or black finishes for enhanced interior garage appearance. Available to residential homeowners as part of new door installations.

Quantifiable outcome

• 194% ROI on garage door replacement (2024 Cost vs. Value Report)
• +6 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• C.H.I. Overhead DoorsflagshipTechnology or IntegrationPlano Overhead is the exclusive Five Star, Elite, Emerald Dealer of C.H.I. Overhead Doors in North Texas — the only company with this distinction in the region. They were also the first company to sell C.H.I. garage doors in Texas. C.H.I. manufactures steel garage doors in Arthur, Illinois. Plano Overhead purchases factory-direct and maintains a large in-stock inventory. The partnership provides lifetime warranties on all C.H.I. products installed by Plano Overhead.
• LiftMaster (Chamberlain Group)flagshipTechnology or IntegrationPlano Overhead is a LiftMaster Premier Dealer (less than 5% of garage door companies in the US achieve this) and Elite Liftmaster Dealer. They exclusively offer LiftMaster openers, which they consider the best in the industry based on warranties, innovation, and quality. LiftMaster openers feature WiFi/myQ connectivity, battery backup, integrated cameras, and LED lighting. Plano Overhead installs the full range of LiftMaster residential openers including belt drive, chain drive, and jackshaft models.
• Homes for Our TroopscoreStrategic or Co-development PartnerPlano Overhead provides free garage door installations for veterans served by Homes for Our Troops organization in the DFW area. They installed a free garage door and opener for SSgt Omar Milan, a retired Marine who lost a leg in an IED explosion in Afghanistan. This is an ongoing charitable partnership.
• Habitat for HumanitycoreStrategic or Co-development PartnerPlano Overhead has completed multiple projects for Habitat for Humanity across several cities in their service area. They donate garage doors and installation services as part of Habitat for Humanity's mission to build homes for families in need. The partnership has spanned multiple years.
• North Texas Food BankminorStrategic or Co-development PartnerPlano Overhead makes regular monetary contributions to the North Texas Food Bank and other local food pantries. Charitable donations have continued for several decades.
• Texas Diaper BankminorStrategic or Co-development PartnerPlano Overhead supports the Texas Diaper Bank as part of their community giving program.
• StreetSideShowersminorStrategic or Co-development PartnerPlano Overhead supports StreetSideShowers as part of their community outreach and charitable donations.
• Institute of Door Dealer Education and Accreditation (IDEA)coreStrategic or Co-development PartnerPlano Overhead is IDEA accredited. Their technicians are certified by the Institute of Door Dealer Education and Accreditation (IDEA), and the company has been an IDA member. The company was recognized by IDA with the Humanitarian Award in 2018.
• International Door Association (IDA)coreStrategic or Co-development PartnerPlano Overhead is a member of the International Door Association, the leading industry organization for garage doors in North America. They won the IDA Humanitarian Award in 2017/2018. Their technician was named IDA Technician of the Year in 2018.

Scale indicators8 records

Recent moves7 records

Expansion highlights1 record

Direct peers

• Overhead Door Company of Dallas: Long-established Dallas-Fort Worth garage door sales, service, and installation company directly competing with Plano Overhead in the same geography and customer base. Closest comparable on local service model and product lines.
• A1 Garage Door Service: National residential garage door service franchise with strong presence in Texas markets; offers repair, opener installation, and new door sales using comparable product lines (including LiftMaster), competing on similar same-day service and review-driven positioning.
• Precision Door Service: National garage door service franchise operating across multiple Texas metros; provides residential repair, installation, and opener replacement with similar technician-based service model and review-platform marketing.
• Banko Overhead Doors: Large regional garage door dealer/installer in the Southeast US with a comparable reputation-driven model, exclusive dealer relationships, and focus on residential replacement and repair.

Broad incumbents

• Clopay Corporation: Largest US manufacturer of residential and commercial garage doors; sells through dealer networks that include companies like Plano Overhead, but does not directly compete in service/installation. Comparable product category.
• Wayne Dalton: Major manufacturer of residential and commercial garage doors and openers, supplying dealer/installer networks. Comparable product category and customer base, though not a direct service competitor.

Others

• LiftMaster (Chamberlain Group): Manufacturer of garage door openers (Plano Overhead's exclusive supplier) and the myQ smart home ecosystem. Partner/supplier relationship but adjacent to the same customer purchase occasion.
• C.H.I. Overhead Doors: Manufacturer of steel and other residential garage doors and Plano Overhead's exclusive door supplier. Partner/supplier relationship, with Plano Overhead holding the only Five Star/Elite/Emerald dealer status in North Texas.

Regional players

• Ameri-Dock Overhead Door: Texas-based regional garage door service and installation company serving the DFW area and surrounding markets. Comparable service model, though typically serving a broader geographic footprint with some commercial accounts.
• Acclaimed Home Services: DFW-area home services company offering garage door repair/installation alongside other home services. Adjacent competitor in the same geography with a multi-trade home services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PlanoGarageDoor
• Xx.com/PlanoOverhead
• LinkedInlinkedin.com/company/plano-overhead-garage-door

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plano Overhead