What Makati Medical Center does

Makati Medical Center (MakatiMed) is a private, for-profit tertiary hospital located in the central business district of Makati City, Metro Manila, Philippines. Founded in 1969, it operates a 600-bed capacity facility and has served the Philippine market for over 50 years. The hospital delivers comprehensive inpatient and outpatient healthcare services across multiple specialties including cardiology, oncology, neurology, pediatrics, surgery, dermatology, otorhinolaryngology, rheumatology, infectious diseases, and nephrology, supported by board-certified physicians, nurses, and allied healthcare professionals. Its technology base includes the Da Vinci robotic surgery system for minimally invasive procedures, an Online Patient Portal for laboratory results, billing, appointments, and radiology access, and teleconsultation services for remote physician consultations.

The hospital generates revenue through professional service fees from patient care, accepting payment via out-of-pocket, HMO coverage, PhilHealth insurance, and corporate accounts. Its distribution model operates across three channels: direct hospital services at the Makati City facility, a self-serve online patient portal for individual consumers, and a channel/reseller network of 25+ accredited HMO partners including Maxicare, Intellicare, Philcare, and Medicard. The hospital additionally offers residency and fellowship training programs across multiple specialties, IRB-approved clinical research services, mental health and psychology services, cancer screening packages, and COVID-19 health screening. The hospital maintains active engagement through owned digital channels including Facebook, Twitter, Instagram, TikTok, blog content, and the MakatiMed BEAT newsletter.

The hospital is Joint Commission International accredited, ISO 9001:2015 certified, holds multiple DOH licenses and accreditations (including specialized accreditations for kidney transplant and cellular therapy), is PhilHealth accredited, and is registered with the National Privacy Commission. Ownership is private with no publicly identified parent company, controlling shareholders, or private equity backing disclosed. There is no public market listing, no disclosed funding history, no M&A activity, and operations remain concentrated in a single Makati City location serving the domestic Philippine market.

Name

Makati Medical Center

Legal name

Makati Medical Center

Website

https://makatimed.net.ph

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Makati Medical Center is a private 600-bed tertiary hospital in Makati City, Philippines, delivering multi-specialty inpatient and outpatient care with JCI accreditation. It serves individual patients, corporate accounts, and 25+ HMO partners across cardiology, oncology, surgery, and other specialties.

Ownership category

akta.pro rank

Headquarters

HQ city

Makati

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Hospital Patient Services: Revenue generated from comprehensive medical services including inpatient care, outpatient consultations, diagnostic services, surgical procedures, and emergency services. Patients pay through out-of-pocket, HMO coverage, PhilHealth insurance, and corporate accounts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Makati Medical Center is a 600-bed premier private hospital in Makati City, Philippines that delivers comprehensive inpatient, outpatient, emergency, diagnostic, and surgical healthcare services using board-certified physicians, modern facilities, and state-of-the-science medical equipment. It supplements bedside care with an Online Patient Portal for laboratory results, billing, appointments, radiology, and document verification, teleconsultation services, and the Da Vinci robotic surgery system. It also runs residency and fellowship training programs across multiple specialties, IRB-approved clinical research, mental health services, cancer screening, and COVID-19 screening, reaching patients directly, through HMO partners, and via corporate accounts.

Product overview

Makati Medical Center is a premier 600-bed hospital in the Philippines providing comprehensive healthcare services for over fifty years. The hospital operates as a unified healthcare delivery platform combining in-patient services with extensive digital offerings. Its product portfolio centers on core hospital care enhanced by the Online Patient Portal for laboratory results, billing, appointments, and radiology access; Da Vinci robotic surgery system for minimally invasive procedures; residency and fellowship training programs across multiple medical specialties; clinical research services; teleconsultation capabilities; and specialized health screening programs. The hospital serves patients through its main facility and digital channels, supported by Board-certified physicians across all major medical specialties.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Patient Hospital Services Comprehensive inpatient healthcare delivered through a 600-bed facility by board-certified physicians, nurses, and allied healthcare professionals using modern facilities and state-of-the-science medical technology. Targeted at patients admitted for medical, surgical, and specialty care.
• Out-Patient and Specialist Consultations Outpatient specialist consultations across multiple specialties (e.g., cardiology, oncology, neurology, pediatrics, dermatology, surgery) delivered at the MakatiMed facility, including Find a Doctor and appointment scheduling.
• 24/7 Emergency Services and OnCall Round-the-clock emergency department services at the Makati City facility, supported by the MakatiMed 24/7 OnCall hotline. Targeted at walk-in patients and urgent care needs.
• Robotic Surgery (Da Vinci System) Robotic-assisted surgical procedures using the Da Vinci system, offered to patients who require minimally invasive surgery with improved precision, shorter recovery times, and enhanced outcomes compared with traditional open surgery.
• Teleconsultation Services Remote medical consultations that allow patients to connect with MakatiMed physicians virtually for follow-up appointments and non-emergency medical advice. Targeted at patients who prefer or require remote access to specialist care.
• Radiology and Diagnostic Imaging Services Diagnostic imaging services (including CT and other modalities) delivered in the hospital, with patient access to results via the dedicated Radiology Patient Portal.
• Cancer Screening Packages Specialized cancer screening programs and promotional health packages for early detection and prevention of cancer, offered to the general public as part of preventive care initiatives.
• Mental Health and Psychology Services Psychiatric and psychological services including therapy, counseling, and specialized care for mental health conditions, provided to patients seeking behavioral health support.
• Residency and Fellowship Training Programs Medical education and residency/fellowship training programs across specialties such as Cardiology, Dermatology, Pediatrics, Otorhinolaryngology, Rheumatology, Infectious Diseases, Nephrology, and Cardio-Oncology. Targeted at medical graduates seeking specialty training at MakatiMed.
• Clinical Research Services IRB-approved clinical research activities and medical research programs operated through the Division of Medical Education & Research to support evidence-based medical practice and clinical studies.
• COVID-19 Health Screening and Testing COVID-19 screening and testing services delivered under DOH COVID-19 Testing Laboratory accreditation, with multilingual online health screening forms (English, Filipino, Chinese) for patient self-screening.
• Online Patient Portal Standalone digital portal providing online access to laboratory results, billing information, appointment booking, radiology portal access, room reservations, document verification, HMO eLOA requests, and patient surveys. Targeted at patients seeking convenient digital access to hospital services.

Quantifiable outcome

• Improved patient outcomes through robotic-assisted surgery with better precision and faster recovery times

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Health Maintenance Organizations (HMO) NetworkcoreChannel Partner/ Reseller/ DistributorMakati Medical Center is accredited with over 25 HMO providers including AMAPhil Inc., Avega Managed Care, BenLife Insurance, Carewell Health Systems, Cocolife Healthcare, Cooperative Health Management Federation, Dynamic Care Corporation, EastWest Healthcare, eTIQA, Flexicare, Forticare Health Systems, Fortune Life Insurance, Health Maintenance Inc., Health Plan Philippines Inc., Insular Health Care, Intellicare, Kaiser International Healthcare Group, Life and Health HMP, Maxicare, Medicard, Medicare Plus, Medocare, Pacific Cross Health Care, Philcare, Value Care Health Systems, and Wellcare.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• St. Luke's Medical Center: St. Luke's Medical Center is a Philippine private hospital group operating multiple premium facilities (Quezon City and BGC/Taguig) with comparable tertiary, multi-specialty services and JCI accreditation. It is the most direct like-for-like competitor to MakatiMed within Metro Manila's premium private hospital segment.
• The Medical City: The Medical City is a Philippine private tertiary hospital with flagship Ortigas facility and satellite clinics, offering comparable multi-specialty and academic medicine services. It competes directly with MakatiMed for premium Metro Manila patient share, HMO accreditation, and medical tourism.
• Asian Hospital and Medical Center: Asian Hospital is a premium private tertiary hospital in Alabang/Muntinlupa serving the southern Metro Manila market. Comparable in scale, accreditation profile, and HMO-driven revenue model, it is a primary competitor for both local corporate accounts and HMO-partnered patients.
• Cardinal Santos Medical Center: Cardinal Santos Medical Center is a 235-bed private tertiary hospital in San Juan, Metro Manila. Like MakatiMed, it is a privately operated, HMO-accredited institution with comparable specialty depth, making it a relevant smaller-scale direct peer within Metro Manila.
• University of Santo Tomas Hospital: UST Hospital is a 460+ bed private university-affiliated teaching hospital in Manila with comprehensive multi-specialty services and residency programs. Comparable to MakatiMed on tertiary service breadth and academic medicine positioning.
• Manila Doctors Hospital: Manila Doctors Hospital is a 300-bed private tertiary hospital in Manila operated by Metrobank Group's healthcare arm. Comparable in scale, HMO partnerships, and multi-specialty service offering within the same Metro Manila market.

Regional players

• Chong Hua Hospital: Chong Hua Hospital is a major private tertiary hospital group based in Cebu, Philippines. It is comparable to MakatiMed as a Philippines-based premium private hospital with multi-specialty depth, though it primarily serves the Visayas rather than Metro Manila.
• Rizal Medical Center: Rizal Medical Center is a large Department of Health-operated public hospital in Pasig. It serves as a relevant reference point for public-sector tertiary capacity adjacent to MakatiMed's catchment area.

Broad incumbents

• Philippine General Hospital: Philippine General Hospital is the largest government tertiary teaching hospital in the Philippines with 1,500+ beds. It serves as the country's leading academic and public referral hospital, providing a baseline public-sector comparison for clinical depth, residency training, and case mix.
• Gleneagles Hospital Singapore: Gleneagles Singapore is a flagship premium private tertiary hospital under IHH Healthcare that targets both local and regional medical tourism. Comparable to MakatiMed on JCI-style quality positioning, private tertiary care, and inbound international patient flows within Southeast Asia.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/iammakatimed
• Facebookfacebook.com/IamMakatiMed
• Instagraminstagram.com/iammakatimed
• TikToktiktok.com/@iammakatimed?_t=8mlraVKIfo2&_r=1
• LinkedInlinkedin.com/company/makati-medical-center

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Makati Medical Center