Reliance Security Group
Reliance High-Tech is a UK independent security technology integrator serving public and private sector clients with integrated CCTV, access control, intruder detection, perimeter protection, and lone worker protection services, supported by a 24/7 Alarm Receiving Centre and NHS Lone Worker Framework contracts.
- Company typePrivate
- Founded1984
- HeadquartersUxbridge, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Reliance Security Group does
Reliance High-Tech is a UK-based, privately held independent security technology integrator operating for over 40 years and serving both public and private sector organisations. The company designs, installs, and maintains integrated physical security systems spanning CCTV, access control, intruder detection, perimeter protection, gates, barriers, and 24/7/365 monitored services through an in-house Alarm Receiving Centre, and is increasingly positioning itself as an integrator of AI-enabled video and access solutions from partners including Axis Communications, Genetec, Milestone Systems, Hanwha, and Verkada.
Its core business operates under multiple sub-brands: Reliance Protect provides lone worker safety services including the ID Badge and ID Ultra devices (industry-first dual GPS/Wi-Fi location), body-worn cameras, and the Focus customer portal, currently supporting 40,000+ workers through 300+ contracts with NHS Trusts, Local Authorities, and Social Housing Providers via NHS Lone Worker Frameworks held since 2009; Reliance Cloud delivers hosted video, access control, and remote management; Reliance Elevate focuses on AI-integrated innovation; and Reliance Technology Care Solutions addresses technology-enabled independent living. Key differentiators include manufacturer independence, over 40 SC-cleared engineers enabling work on the highest-security government and CNI contracts, and a dense certification stack (ISO27001:2013, ISO14001 Gold under NSI EMS Gold, Cyber Essentials Plus, Achilles UVDB 100% for three consecutive years, BS7858 vetting).
Revenue mechanics combine project-based installation and integration fees, recurring managed and monitored services subscriptions, and per-user subscription fees for lone worker programs and cloud hosting, sold through direct enterprise field sales and NHS/public sector procurement frameworks. The company is led by CEO Alistair Enser and CFO David Walton, operates from four UK offices (Bracknell HQ, Manchester, Pontefract, Bellshill/Glasgow), and has committed to Net Zero by 2030 with a board-approved Carbon Reduction Plan signed off in 2024.
Reliance Security Group firmographics
Firmographics- Name
- Reliance Security Group
- Legal name
- Reliance High-Tech Limited
- Website
- https://reliancehightech.co.uk
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Reliance High-Tech is a UK independent security technology integrator serving public and private sector clients with integrated CCTV, access control, intruder detection, perimeter protection, and lone worker protection services, supported by a 24/7 Alarm Receiving Centre and NHS Lone Worker Framework contracts.
- Ownership category
- akta.pro rank
Reliance Security Group industry classification
Industry- Product category
- Security Systems Integration
- NAICS
- Security Systems Services (56162)
- SIC
- Measuring & Controlling Devices, Nec (3829), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Commercial & Industrial Alarm Monitoring (BPAKAFAB)
- akta.pro secondary industries
- Personal Emergency Response (PERS) & Medical Alert Monitoring (HSAHAAAL), Control Panel, Keypad & Siren Installation/Replacement (HSAHABAE)
Keywords
Where Reliance Security Group is headquartered
LocationHeadquarters
- HQ city
- Uxbridge
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Reliance Security Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Security Systems Integration: Design and installation of integrated security systems including CCTV, access control, intruder detection, and perimeter protection for commercial and government clients. Revenue generated through project-based contracts.
- Monitoring Services: 24/7/365 monitoring services through Alarm Receiving Centre, including out-of-hours CCTV monitoring and managed/hosted Access Control services.
- Maintenance Services: Ongoing maintenance services with 24/7 communications centre, call-out capabilities, and remote diagnostic services ensuring continuous protection for installed systems.
- Lone Worker Protection: Safety device provision (ID Badge, ID Ultra) and monitoring services for NHS frameworks and public sector lone workers, providing staff with immediate backup and support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based pricing for enterprise and public sector clients |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Reliance Security Group product offering
Product offeringCore offering
Reliance High-Tech designs, installs, integrates and maintains physical security systems — including CCTV, access control, intruder detection, perimeter protection and body worn cameras — for public sector and enterprise customers across the UK. The company operates a 24/7/365 Alarm Receiving Centre delivering monitored and managed services, and provides the proprietary Reliance Protect lone worker protection suite (ID Badge Ultra devices, Focus customer portal, and ARC monitoring) supporting over 40,000 NHS and public sector workers.
Product overview
Reliance High-Tech is the UK's leading independent security technology integrator offering a comprehensive portfolio of security solutions under the Reliance Protect sub-brand for lone worker protection. The company's core offerings span physical security systems (CCTV, access control, intruder detection, perimeter protection) combined with 24/7 monitoring services through their alarm receiving centre. Their Reliance Protect brand provides dedicated lone worker safety products including the ID Badge/ID Ultra devices, body-worn cameras, and the Focus customer portal for real-time monitoring and reporting. Additional services include installation, maintenance, cloud hosting via Reliancecloud.ai, and digital evidence management solutions. The company serves diverse sectors including government CNI, criminal justice, healthcare, data centres, and corporate environments, with operations spanning over 40 years.
Differentiator
Problem solved
Functional benefit
Products and services
- Reliance Protect Lone Worker Protection Sub-brand and service line providing personal safety devices, body worn cameras, 24/7 monitoring and alarm receiving centre services for NHS frameworks and public sector lone workers, supporting over 40,000 people.
- Installation Services Design and installation of integrated security systems — CCTV, access control, intruder detection and perimeter protection — for healthcare, government, data centre, logistics, utilities, education and corporate customers.
- Maintenance Services 24/7 communications centre with call-out and remote diagnostic services to ensure quick response and continuous protection of installed security systems, with flexible maintenance options.
- Monitoring Services 24/7/365 Alarm Receiving Centre delivering out-of-hours CCTV monitoring, managed and hosted access control, lone worker alarm response and emergency coordination.
- ID Badge / ID Ultra Lone Worker Device Personal safety device for lone workers featuring SOS functionality, GPS/Wi-Fi dual location tracking, IP67 dust and water resistance, and Bluetooth for future proofing.
- Body Worn Cameras Body worn camera solutions for security personnel and lone workers with options for live video streaming and incident handling.
- Focus Customer Portal Online customer portal enabling real-time data viewing, chart/graph creation, automated reporting schedules, and device usage monitoring for lone worker programmes.
- CCTV Systems Design, installation and maintenance of CCTV surveillance systems for security monitoring across healthcare, government, criminal justice, data centre, logistics and corporate environments.
- Access Control Electronic access control systems integrated with security infrastructure, supporting smart card and biometric authentication for controlled entry management.
- Intruder Detection Intruder alarm systems providing perimeter and interior detection for commercial and government facilities.
- Perimeter Protection Perimeter security solutions including fencing, gates, barriers, thermal imaging cameras, microphonic fence detection, and microwave sterile zone detection for high-security environments.
- Digital Interviewing and Evidence Management Digital evidence management solutions including interview recording and case data population for police and criminal justice environments.
- Reliancecloud.ai Cloud-based security platform providing hosted services for video surveillance, access control, and remote management capabilities.
- Reliance Elevate Innovation and technology advancement platform from Reliance High-Tech focused on AI integration and modern security technology solutions.
Quantifiable outcome
- 100,000+ ID Badge units deployed since 2009
- +3 more outcomes
Companies that use Reliance Security Group
Customer profileNamed customers4 records
Segments9 records
Ideal customer profiles3 records
Reliance Security Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
Reliance Security Group partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Axis CommunicationscoreMajor technology partner for video surveillance and network camera solutions. CEO Alistair Enser visited Axis headquarters noting shared core values around sustainability, cyber security, quality, innovation, integrity and people. Axis is noted as world-leading security manufacturer covering cameras, access, radar, AI and Edge Analytics, and Video Management platforms.
- GeneteccoreTechnology partner providing video management systems and security solutions showcased at Reliance Innovate events.
- Milestone SystemscoreVideo management software partner with thought leadership on analytics and technology trends.
- HanwhacoreSecurity camera and video surveillance technology partner exhibiting at Reliance Innovate events.
- VerkadacoreCloud-based video security partner showcasing AI capabilities at Reliance Innovate events.
- Forces Employment CharityminorCharity of the Year partnership supporting Service leavers, veterans, reservists, and their families. Last year 23,000+ ex forces personnel and families received direct support. Reliance has long history of employing military veterans.
- Epilepsy ActionminorCharity of the Year 2025 partnership supporting people with epilepsy through information, advice and community support across England, Wales and Northern Ireland.
- Blue Lamp FoundationminorCharity partnership supporting emergency services personnel injured in line of duty. Founded by PC David Rathband after being shot by Raoul Moat.
- Security Benevolent FundminorPartnership with Worshipful Company of Security Professionals supporting members of security profession in distress.
- GroundworkminorSponsorship through partners at Grosvenor supporting community action on poverty and environment across UK.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Reliance Security Group competitors and assessment
Company assessmentDirect peers
- Securitas UK: UK arm of Securitas AB providing security guarding, electronic security, and remote monitoring/CCTV services. Comparable as a multi-vertical UK security services integrator with alarm monitoring and on-site protection offerings overlapping Reliance's commercial portfolio.
- Mitie Security: UK facilities management and security services business operating a security solutions division with monitoring, lone worker, and integrated systems offerings. Comparable vertical mix (NHS, government, corporate) and overlap in managed/hosted security services.
- Corps Security: Long-standing UK security services and monitoring provider with focus on regulated, high-security environments. Comparable emphasis on BS7858-vetted staff, NSI certifications, and tailored security for corporate and public-sector clients.
- Wilson James: UK security, logistics, and aviation services company providing manned guarding, electronic security, and integrated solutions to high-security clients. Comparable enterprise and government contract mix with monitoring and security systems delivery.
- SoloProtect: UK-headquartered lone worker safety specialist offering personal safety devices, ID badges, and 24/7 monitoring. Direct overlap with Reliance Protect's ID Badge/ID Ultra product line and the NHS lone worker framework.
- Peoplesafe (Send for Help Group): UK lone worker technology provider offering personal safety alarms, apps, and 24/7 monitoring services. Direct competitor in the NHS lone worker framework space and adjacent public-sector lone worker market.
Emerging players
- StaySafe: Smartphone-based lone worker safety app with monitoring and panic-button functionality. Competes with Reliance Protect's hardware-led approach on price and ease of deployment in lower-acuity use cases.
- Verkada: Cloud-native physical security platform combining video, access control, and AI analytics in a single subscription. Represents the structural shift that could disintermediate traditional integrators, and is already a Reliance technology partner.
Broad incumbents
- G4S / Allied Universal: Global security services and facilities management majors with significant UK presence across guarding, electronic security, monitoring, and risk consulting. Overlaps with Reliance in commercial/government integrated security and remote monitoring.
- Bosch Security and Safety Systems (UK): Global manufacturer of CCTV, access control, intrusion, and communications systems with direct UK sales and integration channels. Overlaps Reliance on commercial CCTV/intrusion/perimeter protection product categories and competes for integrator-led projects.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Reliance Security Group social profiles
Digital presenceReliance Security Group compliance and trust
Trust signalCompliance7 records
Reliance Security Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reliance Security Group leadership team
Management profileNumber of profiles
Profiles7 records
Reliance Security Group subsidiaries and ownership
Company hierarchySubsidiaries3 records
Reliance Security Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reliance Security Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reliance Security Group
What does Reliance Security Group do?
Reliance High-Tech designs, installs, integrates and maintains physical security systems — including CCTV, access control, intruder detection, perimeter protection and body worn cameras — for public sector and enterprise customers across the UK. The company operates a 24/7/365 Alarm Receiving Centre delivering monitored and managed services, and provides the proprietary Reliance Protect lone worker protection suite (ID Badge Ultra devices, Focus customer portal, and ARC monitoring) supporting over 40,000 NHS and public sector workers.
Is Reliance Security Group a public or private company?
Reliance Security Group is a private company. It is classified as unknown and is currently operating.
When was Reliance Security Group founded?
Reliance Security Group was founded in 1984. It employs 51 to 100 people.
Where is Reliance Security Group based?
Reliance Security Group is headquartered in Uxbridge, United Kingdom, in the Europe region.
How does Reliance Security Group make money?
Four revenue lines are on record. Security Systems Integration is the primary driver. The others are monitoring Services, maintenance Services and lone Worker Protection.
Who are Reliance Security Group's main competitors?
Direct peers on record are Securitas UK, Mitie Security, Corps Security, Wilson James, SoloProtect and Peoplesafe (Send for Help Group). Emerging players are StaySafe and Verkada. Broad incumbents are G4S / Allied Universal and Bosch Security and Safety Systems (UK).
Does Reliance Security Group have an API?
No public API is recorded for Reliance Security Group.
What industry is Reliance Security Group in?
Reliance Security Group's product category is Security Systems Integration. Its primary akta.pro industry code is BPAKAFAB, Commercial & Industrial Alarm Monitoring, with a secondary code of HSAHAAAL, Personal Emergency Response (PERS) & Medical Alert Monitoring. Its NAICS code is 56162 and its SIC code is 3829.