Open Sky Community Services
Open Sky Community Services is a Worcester, Massachusetts-based nonprofit providing behavioral health, intellectual/developmental disability, housing, justice-involved, and youth services across Central Massachusetts, generating $119.34M in FY2023 revenue primarily through Massachusetts DMH/DCF contracts and Medicaid reimbursement.
- Company typePrivate
- Founded2018
- HeadquartersWorcester, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Open Sky Community Services does
Open Sky Community Services is a Worcester, Massachusetts-based nonprofit human services organization that supports individuals with mental health challenges, intellectual and developmental disabilities (I/DD), autism, acquired brain injuries, substance use disorders, and youth in transition, as well as individuals experiencing homelessness and those involved with the criminal justice system. The organization operates across three primary locations in Worcester and Whitinsville and serves Central Massachusetts communities including Leominster and Fitchburg. Its service portfolio spans Adult Community Clinical Services (ACCS), Program of Assertive Community Treatment (PACT), the Rapid Response HUB crisis intake line, outpatient counseling and psychiatry through The Bridge Counseling Center, substance use and integrated dual diagnosis treatment, I/DD residential and day habilitation services, housing and homelessness services, justice-involved behavioral health services and Community Compass reentry support, clubhouse psychosocial rehabilitation (Crystal House and Tradewinds), and youth/young adult programs including Safe Homes for LGBTQ+ youth. Sub-brands include the Bridge Training Institute (continuing education), ValleyCAST (arts and culture), and career pipeline programs (HSCS, Clinical and Leadership Pathway, Dynamic Futures, Higher Education Pathway CP2).
The organization's underlying service technology consists of Evidence-Based Practices (Illness Management and Recovery, Dialectical Behavior Therapy, Wraparound Services, and Supported Education and Employment), centralized intake through the Rapid Response HUB, and a competency-based Evidence-Based Practice Training Program requiring clinical staff to meet documented competency thresholds. Supporting infrastructure includes workforce development programs (a 13-week paid HSCS program, the UMass Chan Dynamic Futures youth pathway launched Summer 2022, the Accelerate the Future master's cohort with Framingham State launched Spring 2024), and international CARF and Clubhouse International accreditations.
Open Sky generates revenue primarily through government contracts and Medicaid reimbursement from the Massachusetts Department of Mental Health (DMH), Department of Children and Families (DCF), and Medicaid, with FY2023 revenue of $119.34 million positioning it as Central Massachusetts' seventh-largest human services nonprofit. A secondary revenue stream consists of charitable donations, foundation grants (including a $250,000 TD Charitable Foundation housing grant awarded April 2026), and event-based fundraising. Services are accessed via referrals from healthcare providers, social services agencies, schools, and justice system partners, with no direct-to-individual pricing. The organization is led by President & CEO Kenneth Bates and CFO Mary Benvenuto, and operates as a private nonprofit with no disclosed parent company or institutional equity ownership.
Open Sky Community Services firmographics
Firmographics- Name
- Open Sky Community Services
- Legal name
- Open Sky Community Services Inc.
- Website
- https://openskycs.org
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Open Sky Community Services is a Worcester, Massachusetts-based nonprofit providing behavioral health, intellectual/developmental disability, housing, justice-involved, and youth services across Central Massachusetts, generating $119.34M in FY2023 revenue primarily through Massachusetts DMH/DCF contracts and Medicaid reimbursement.
- Ownership category
- akta.pro rank
Open Sky Community Services industry classification
Industry- Product category
- Behavioral Health and Human Services
- NAICS
- Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Child and Youth Services (62411), Community Housing Services (62422)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGACAD)
- akta.pro secondary industries
- Mental Health & Crisis Support Services (BPAGAEAH), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Housing Assistance & Homeless Services (BPAGAEAB)
Keywords
Where Open Sky Community Services is headquartered
LocationHeadquarters
- HQ city
- Worcester
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Open Sky Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Government Contracts and Medicaid Reimbursement: As a human services nonprofit, Open Sky generates revenue primarily through government-funded programs including Medicaid reimbursement for behavioral health services, state DMH (Department of Mental Health) contracts, and DCF (Department of Children and Families) service agreements. Revenue for fiscal year 2023 was $119.34 million, making it the seventh-largest human services nonprofit in Central Massachusetts.
- Donations and Grants: Charitable contributions and foundation grants including the TD Charitable Foundation $250,000 housing grant. Annual appeals, monthly giving club, and event-based fundraising activities support operational funding.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Open Sky Community Services product offering
Product offeringCore offering
Open Sky Community Services delivers community-based behavioral health, intellectual and developmental disability, housing, justice-involved, and youth and family services to individuals across Central Massachusetts. The organization operates programs spanning clinical mental health treatment, substance use disorder services, residential and employment support for people with developmental disabilities, housing and homelessness programs, reentry support, and LGBTQ+ youth services, all funded primarily through Medicaid and state agency contracts.
Product overview
Open Sky Community Services operates as a comprehensive human services nonprofit offering a multi-faceted portfolio of behavioral health, intellectual/developmental disability services, housing, justice-involved services, and youth/family support programs. The organization delivers services through distinct program areas including Behavioral Health Services (ACCS, PACT, Rapid Response HUB, substance use treatment, outpatient counseling), Intellectual and Developmental Disabilities & Autism services (residential, employment, day habilitation, autism services), Shared Living & Adult Family Care, Housing & Homelessness Services, Justice Services (including Crisis Intervention Training and Community Compass), Supported Employment & Career Services (Clubhouse model), and Youth/Young Adult/Family services (including Safe Homes for LGBTQ+ youth). Supporting these direct service programs are branded initiatives including the Bridge Training Institute (continuing education for professionals), ValleyCAST Arts & Culture (community arts programming), and career pipeline programs (Human Services Career Support, Clinical and Leadership Pathway, Dynamic Futures, Higher Education Pathway) designed to develop the human services workforce. The organization serves Central Massachusetts from three primary locations in Worcester and Whitinsville.
Differentiator
Problem solved
Functional benefit
Brands
- Safe Homes: Drop-in center for LGBTQ+ youth providing supportive services
- The Bridge Training Institute
- Crystal House Clubhouse
- Tradewinds Clubhouse
- ValleyCAST
- Community Compass
- Club 21
- The PLACE for Empowerment Access
- Edward's Ride for Mental Health Awareness
Products and services
- Adult Community Clinical Services (ACCS)
Quantifiable outcome
- Served as Central Massachusetts' seventh-largest human services nonprofit with $119.34M revenue
- +2 more outcomes
Companies that use Open Sky Community Services
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Open Sky Community Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Open Sky Community Services partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered flagship and core.
- Framingham State UniversityflagshipPartnership in the Accelerate the Future program where 21 employees were selected for a Master's in Counseling Psychology (Licensed Mental Health Counselor Track). Three-year hybrid program including practicum and internship components.
- UMass Chan Medical SchoolflagshipLaunched Dynamic Futures (Worcester Youth Behavioral Health Pathway Program) in Summer 2022. Program introduces high school students underrepresented in medicine to careers in mental health through a two-week immersive camp experience.
- Seven Hills FoundationcorePrimary program partner in the Human Services Career Support (HSCS) Program, a 13-week paid workforce development initiative. Seven Hills Foundation collaborates with Open Sky to provide job rotations and career placement for program graduates in the human services field.
- African Community EducationcoreProgram partner in the Human Services Career Support (HSCS) Program, supporting diverse pipeline development for the human services workforce.
- Southeast Asian Coalition of Central MassachusettscoreProgram partner in the Human Services Career Support (HSCS) Program, supporting diverse pipeline development for the human services workforce.
- MassHire and Commonwealth CorporationcoreSupported by MassHire and Commonwealth Corporation for the Human Services Career Support Program, providing workforce development funding and resources.
- Worcester Division of Youth OpportunitiescorePartner in Dynamic Futures program supporting Worcester youth career pathways in behavioral health.
- Worcester Public SchoolscorePartner in Dynamic Futures program, identifying and recruiting BIPOC students from Worcester high schools for mental health career exposure.
- Worcester State UniversitycorePartner in Dynamic Futures program; students live on Worcester State campus during the two-week immersive experience.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Open Sky Community Services competitors and assessment
Company assessmentDirect peers
- Seven Hills Foundation: Massachusetts-based nonprofit providing behavioral health, I/DD, and human services across the state. Co-partner with Open Sky on the HSCS workforce program and operates similar program mix at comparable scale.
- Bay Cove Human Services: Large Boston-area nonprofit delivering behavioral health, developmental services, and housing to vulnerable populations. Most direct functional peer to Open Sky in scale, service mix, and Massachusetts community-based delivery.
- Vinfen: Massachusetts and Greater Boston behavioral health nonprofit serving people with mental health conditions, developmental disabilities, and brain injuries. Highly overlapping service portfolio and population served.
- Riverside Community Care: Massachusetts-based nonprofit providing mental health, developmental disability, and youth services across Eastern and Central MA. Closely aligned mission, service lines, and geographic footprint.
- Eliot Community Human Services: Massachusetts behavioral health and human services nonprofit operating mental health, substance use, I/DD, and family services. Comparable size and full-continuum care model.
- Justice Resource Institute (JRI): Massachusetts nonprofit delivering behavioral health, child welfare, and developmental services. Overlaps on youth, justice-involved, and I/DD service lines that Open Sky operates.
- Advocates: Massachusetts human services nonprofit offering behavioral health, I/DD, brain injury, and recovery services. Comparable mid-to-large nonprofit footprint in MA.
- North Suffolk Mental Health Association: Boston-area community mental health center providing outpatient, PACT-style, and recovery services. Comparable behavioral health delivery model with CMHC focus.
- Aspire Health Alliance: Eastern Massachusetts behavioral health nonprofit serving children, adults, and seniors with mental health and substance use needs. Direct comparable in CMHC-style service delivery.
- The Home for Little Wanderers: Massachusetts child and family services nonprofit with residential, behavioral health, and community programs. Strong overlap with Open Sky's youth, DCF, and family support service lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Open Sky Community Services social profiles
Digital presenceOpen Sky Community Services compliance and trust
Trust signalCompliance2 records
Open Sky Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Open Sky Community Services leadership team
Management profileNumber of profiles
Profiles3 records
Open Sky Community Services subsidiaries and ownership
Company hierarchySubsidiaries4 records
Open Sky Community Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Open Sky Community Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Open Sky Community Services
What does Open Sky Community Services do?
Open Sky Community Services delivers community-based behavioral health, intellectual and developmental disability, housing, justice-involved, and youth and family services to individuals across Central Massachusetts. The organization operates programs spanning clinical mental health treatment, substance use disorder services, residential and employment support for people with developmental disabilities, housing and homelessness programs, reentry support, and LGBTQ+ youth services, all funded primarily through Medicaid and state agency contracts.
Is Open Sky Community Services a public or private company?
Open Sky Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Open Sky Community Services founded?
Open Sky Community Services was founded in 2018. It employs 1,001 to 5,000 people.
Where is Open Sky Community Services based?
Open Sky Community Services is headquartered in Worcester, United States, in the North America region.
How does Open Sky Community Services make money?
Two revenue lines are on record. Government Contracts and Medicaid Reimbursement is the primary driver. The others are donations and Grants.
Who are Open Sky Community Services's main competitors?
Direct peers on record are Seven Hills Foundation, Bay Cove Human Services, Vinfen, Riverside Community Care, Eliot Community Human Services, Justice Resource Institute (JRI), Advocates, North Suffolk Mental Health Association, Aspire Health Alliance and The Home for Little Wanderers.
Does Open Sky Community Services have an API?
No public API is recorded for Open Sky Community Services.
What industry is Open Sky Community Services in?
Open Sky Community Services's product category is Behavioral Health and Human Services. Its primary akta.pro industry code is BPAGACAD, Mental Health & Crisis Support Services, with a secondary code of BPAGAEAH, Mental Health & Crisis Support Services. Its NAICS code is 6241 and its SIC code is 8300.