Health Insights

What Health Insights does

Health Insights is a private healthcare IT company founded in 1998, headquartered in Labuan F.T, Malaysia, with primary operational and R&D roots in Egypt (Cairo). The company develops and licenses Medica CloudCare©, a cloud-based, modular Electronic Patient Record (EPR) and Hospital and Clinical Information Management System that unifies clinical, administrative, and financial processes across healthcare organizations. Its architecture features true multitenancy, enabling multiple hospitals, branches, or departments to operate independently under a single system with one-login unified access spanning patient data, bed availability, inventory, and financial records. The platform is supplemented by 16 documented modules covering Revenue Cycle Management, Electronic Medical Records, Medication Management, Pharmacy, Laboratory, Inpatient/Outpatient Management, Nursing, Claims and Insurance, Operating Theater, Radiology, Emergency Department, Inventory and Supply Chain, Cashier and Payment Points, Analytics and Reporting, and System Administration.

The company serves hospitals and healthcare providers — primarily enterprise acute-care facilities — across more than 10 countries and four continents, with a stated footprint of 120+ hospitals, 35,000 beds, and 15+ million patients served annually. Named customers include Sunway Medical Centre, Columbia Asia Hospital, Aspetar Hospital, Ain Shams University Hospitals, and Egyptian Ministry of Health facilities. Health Insights generates revenue through enterprise software licensing and recurring subscriptions, with go-to-market executed via direct enterprise field sales led by founder-CEO Nasser Shehata, complemented by conference presence (Arab Health) and third-party credibility via the Best in KLAS 2025 award for Acute Care EHR in the Middle East and Africa region (89.7 score). Recent strategic capital allocation ($3.5M) is directed toward AI development in Egypt, expansion of the Cairo global R&D center, and planned entry into the German market.

Name

Health Insights

Legal name

Health Insights™

Website

https://health-insights.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Health Insights develops Medica CloudCare©, a cloud-based, modular Electronic Patient Record and Hospital Information Management System licensed to 120+ hospitals across 10+ countries and 4 continents, unifying clinical, administrative, and financial workflows under a multi-tenant architecture.

Ownership category

akta.pro rank

Product category

Hospital Information Management Systems (Electronic Health Records)

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)

Keywords

• Hospital information systems
• Electronic patient records
• Healthcare management software
• Revenue cycle management
• Clinical information systems

Headquarters

HQ city

Chertsey

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Licensing & Subscriptions: Health Insights generates revenue through licensing its Medica CloudCare healthcare management applications to hospitals and healthcare organizations. The system is described as enterprise-wide, modular, and delivered as a cloud-based solution.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Health Insights develops and licenses Medica CloudCare©, a cloud-based, modular Electronic Patient Record (EPR) and Hospital Information Management System that unifies clinical, administrative, and financial processes for hospitals and healthcare organizations. The platform features true multitenancy, enabling multiple hospitals, branches, or departments to operate independently under one system via a single unified login. It is sold as an enterprise-wide subscription to acute care hospitals, healthcare groups, university hospitals, and ministries of health across four continents and more than 10 countries.

Product overview

Health Insights delivers a platform-plus-modules architecture anchored by its flagship product Medica CloudCare©, a comprehensive Hospital and Clinical Information Management System / Electronic Patient Record. Medica CloudCare unifies clinical, administrative, and financial processes across healthcare organizations and is marketed as enterprise-wide, modular, and true multitenancy-capable. The platform is supplemented by a portfolio of 16 add-on modules spanning Revenue Cycle Management (RCM), Medication Management (MMS), Electronic Medical Records (EMR), Pharmacy, Lab, Inpatient & Outpatient Management, Nursing, Claims & Insurance Management, Operating Theater Management, Radiology, Emergency Department, Inventory & Supply Chain, Cashier & Payment Points, Analytics & Reporting Dashboard, and System Administration & Setup — all designed to operate under the same centralized, multi-tenant architecture with single-login unified access across multiple hospitals or departments.

Differentiator

Problem solved

Functional benefit

Brands

• Medica CloudCare©: Flagship Healthcare Management Application - a comprehensive, end-to-end Hospital and Clinical Information Management System that unifies clinical, administrative, and financial processes.

Products and services

• Medica CloudCare© Flagship Hospital and Clinical Information Management System (HCMS) / Electronic Patient Record (EPR) that unifies clinical, administrative, and financial processes across healthcare organizations. Enterprise-wide, modular, and true-multitenancy-capable, supporting multiple hospitals, branches, or departments under a single system with a single login. Sold to acute care hospitals, healthcare groups, university hospitals, and ministries of health across four continents and 10+ countries.

Quantifiable outcome

• 30% increase in operational efficiency
• +3 more outcomes

Named customers11 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• KLAS ResearchcoreStrategic or Co-development Partner · 1 January 2023KLAS Research conducted comprehensive evaluations collecting insights from thousands of healthcare professionals between December 2023 and December 2024, resulting in the Best in KLAS 2025 award for Health Insights' Medica CloudCare system.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• System C Healthcare: System C provides hospital-wide electronic patient record and clinical software solutions, primarily in the UK and select international markets. It is a comparable mid-sized EPR/HIMS vendor competing in similar hospital segments with similar functionality.
• InterSystems: InterSystems provides the TrakCare unified healthcare information system, an EPR/HIMS platform used by hospitals globally. It is a direct competitor to Medica CloudCare, offering a similar end-to-end clinical, administrative, and financial suite for hospitals and integrated delivery networks, often in the same emerging-market geographies where Health Insights operates.
• MEDITECH: MEDITECH is a long-established EHR/HIMS vendor focused on acute care hospitals, with a recent strategic push into cloud-based, interoperable platforms (MEDITECH Expanse). It directly competes for hospital contracts in the same addressable market segment as Medica CloudCare.
• Dedalus Group: Dedalus is a European-headquartered healthcare IT vendor offering hospital information systems, EPR, and diagnostic solutions across Europe, Latin America, and increasingly in MEA and Asia. It is a direct peer offering comparable end-to-end HIMS functionality for multi-facility hospital groups.

Broad incumbents

• Altera Digital Health: Altera Digital Health (formerly Allscripts) offers a portfolio of EHR and HIMS solutions including Sunrise for acute care. As a much larger incumbent, it competes in the same hospital information system category as Medica CloudCare but at greater scale and with broader global reach.
• Oracle Health (formerly Cerner): Oracle Health is one of the largest global EHR vendors following Oracle's acquisition of Cerner, with a dominant installed base in large hospital systems. It competes broadly in the acute care EHR market where Health Insights also operates, though at vastly greater scale.
• Epic Systems: Epic Systems is the dominant US acute care EHR vendor and is expanding internationally. It sets the competitive benchmark that hospital information system buyers globally compare against, including Medica CloudCare in larger procurement contexts.

Regional players

• Napier Healthcare: Napier Healthcare is an Asia-headquartered hospital information system and EHR vendor serving hospitals across South and Southeast Asia and the Middle East. It is a regional peer with comparable HIMS functionality targeting similar emerging-market hospital segments.

Emerging players

• Qliktag (Medixcel / Hospital Information Systems): Several smaller India- and Southeast Asia-based HIMS vendors (e.g., Medixcel, Practo Ray, Birlamedisoft) compete in the regional hospital information system segment that Medica CloudCare also targets, offering comparable hospital information modules at lower price points.
• Harris Healthcare: Harris Healthcare provides clinical and financial software solutions for hospitals and healthcare organizations, with a portfolio that includes HIMS-adjacent modules. It is a comparable mid-sized software vendor competing for similar mid-market hospital contracts.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/health-insights
• Facebookfacebook.com/HealthInsights

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Insights