Altera Digital Health
Altera Digital Health is a global healthcare IT company providing electronic health record (EHR), interoperability, revenue cycle, and AI-powered clinical solutions to more than 2,700 hospitals across 15+ countries, operating as a subsidiary of Harris Computer under Constellation Software.
- Company typePrivate
- Founded2022
- HeadquartersLondon, United Kingdom
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
What Altera Digital Health does
Altera Digital Health Inc. is a global healthcare IT company that develops and supports electronic health record (EHR) platforms, interoperability, revenue cycle, and clinical analytics software for hospitals, health systems, and large physician practices. Its product portfolio centers on three EHR platforms — Sunrise (for mid-size hospitals and health systems), Paragon Denali (a cloud-native, containerized SaaS EHR on Microsoft Azure for community and critical access hospitals), and TouchWorks (for physician practices) — supplemented by the CareInMotion and dbMotion interoperability platforms, the Ventus revenue cycle suite, Altera Cloud hosting, Altera Lab LIS, and a Managed Services practice. The company has launched AI-enabled capabilities including the Sunrise Thread AI ambient scribe, the CareInTelligence data platform, and the Sunrise Axon TEFCA-aligned exchange solution.
The company was established in 2022 when Harris Computer, a division of Constellation Software Inc. (TSX:CSU), acquired the Allscripts Hospitals and Large Physician Practices business segment; Altera traces its roots to the original Sunrise EHR released in 1998 and to subsequent acquisitions including dbMotion (2013) and McKesson EIS (2017). It operates as a privately held subsidiary with a stated footprint of 5,001–10,000 employees, offices in the US (Chicago, Raleigh), UK/EMEA (Birmingham), Asia Pacific (Singapore, Adelaide), India (Vadodara, Pune), and Israel (Be'er Sheva), and a customer base of more than 2,700 hospitals across 15+ countries. Altera makes money primarily through recurring software subscriptions (EHR licenses, Paragon Denali SaaS), managed cloud and IT services, and implementation/professional services for deployments such as NHS Electronic Patient Record (EPR) programs and US hospital go-lives, with no publicly disclosed pricing.
Strategic positioning is built around competing with Epic, Oracle Health, and Meditech by emphasizing configurability, embedded clinical-pathway support (e.g., NELA Acute Abdomen Pathway), Microsoft Azure-native architecture, and a human-centered AI posture; the company has secured 10-year NHS EPR contracts with Stockport and Tameside NHS trusts covering much of Greater Manchester, and reports multi-year renewals with US clients including Phoenix Children's Hospital, Grand Lake Health, and Hospital for Special Care.
Altera Digital Health firmographics
Firmographics- Name
- Altera Digital Health
- Legal name
- Altera Digital Health Inc.
- Website
- https://alterahealth.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Altera Digital Health is a global healthcare IT company providing electronic health record (EHR), interoperability, revenue cycle, and AI-powered clinical solutions to more than 2,700 hospitals across 15+ countries, operating as a subsidiary of Harris Computer under Constellation Software.
- Ownership category
- akta.pro rank
Altera Digital Health industry classification
Industry- Product category
- Healthcare IT / Electronic Health Records
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Misc Health & Allied Services, Nec (8090), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Acute Care & Hospital EHRs (HLACAAAA)
- akta.pro secondary industries
- Ambulatory & Physician Practice EHRs (HLACAAAB), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
Keywords
Where Altera Digital Health is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices8 records
Markets served
Altera Digital Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- EHR Software Licenses (Sunrise, Paragon, TouchWorks): Annual subscription and licensing fees for electronic health record platforms including Sunrise (for mid-size hospitals and health systems), Paragon Denali (for community/critical access hospitals), and TouchWorks EHR (for physician practices). Revenue from software licenses, maintenance, and support contracts.
- Paragon Denali SaaS Subscription: Cloud-native SaaS delivery model with regular updates and maintenance delivered in one predictable subscription. Revenue from containerized services with incremental updates that reduce downtime.
- Ventus Revenue Cycle Solutions: Integrated revenue cycle and administrative solutions including Enterprise Master Patient Index, Surgery and Scheduling, Intelligent Coding, and Medical Necessity Compliance. Revenue from software licensing and services.
- Altera Cloud Services: Cloud hosting and infrastructure services on Microsoft Azure with 24x7 protection, proactive monitoring, and rapid recovery. End-to-end cloud services for security, performance, and availability.
- Managed IT Services: Vendor-agnostic 24x7 support spanning service desk, applications, revenue cycle, cloud/infrastructure, cybersecurity, and automation. Includes enterprise service desk, integration and data migration, robotic process automation, and application management.
- Professional Services: Implementation, training, and consulting services for EHR deployments, digital transformations, and system migrations. Includes support for NHS trust EPR implementations and hospital go-lives.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Altera Digital Health product offering
Product offeringCore offering
Altera Digital Health develops and sells electronic health record (EHR) platforms and supporting healthcare IT solutions — Sunrise, Paragon Denali, and TouchWorks EHR — alongside interoperability (CareInMotion, dbMotion), revenue cycle (Ventus), ambient AI documentation (Sunrise Thread AI), care coordination, cloud hosting on Microsoft Azure, and 24x7 managed services. Products are sold to hospitals, health systems, physician practices, NHS trusts, and community/critical access hospitals across 15+ countries.
Product overview
Altera Digital Health develops a comprehensive portfolio of electronic health record (EHR) solutions and healthcare technology products. The core product lineup includes Sunrise (for mid-size hospitals and health systems), Paragon Denali (cloud-native SaaS for community/critical access hospitals), and TouchWorks EHR (for physician practices). Supporting products include interoperability platforms (CareInMotion, dbMotion), revenue cycle management (Ventus), care coordination (Care Director), and context management (Altera Context). Recent AI-powered launches include Sunrise Thread AI (ambient scribe) and CareInTelligence (data platform). Services include Altera Cloud (Azure-based hosting), Altera Lab (LIS), and Managed Services (24x7 IT support). The company serves 2,700+ hospitals in 15+ countries.
Differentiator
Problem solved
Functional benefit
Brands
- Sunrise: Comprehensive acute, ambulatory and financial EHR solution for hospitals and health systems providing a single patient record for more informed patient care.
- Paragon
- TouchWorks EHR
- CareInMotion
- Ventus
- dbMotion
- Care Director
- Altera Context
- Altera Lab
- Altera Cloud
- CareInTelligence
- Sunrise Thread AI
- Sunrise Axon
- Sunrise CarePath
- Sunrise Health Record
- Managed Services
Products and services
- Sunrise Comprehensive acute, ambulatory, and financial EHR platform for mid-size hospitals and health systems, providing a single patient record with integrated clinical and financial data, AI-powered documentation, and TEFCA-aligned interoperability.
- Paragon Denali Cloud-native, SaaS EHR for rural, critical access, and community hospitals with containerized services on Microsoft Azure that deliver incremental updates in minutes rather than hours, reducing downtime.
- TouchWorks EHR EHR platform for medium-to-large single or multi-specialty physician practices, MSOs, and IDNs that streamlines clinical workflows, supports value-based care initiatives, and provides specialty-specific decision support.
- CareInMotion Interoperability solution that aggregates discrete patient data from diverse care settings into a single longitudinal patient record, powering population health management, care coordination, and analytics for hospitals, HIEs, ACOs, and health plans.
- Ventus Integrated revenue cycle and administrative solutions portfolio including Ventus Passport (EMPI), Intelligent Coding, Compliance Advisor, Contract Management, and Revenue Aware.
- dbMotion Interoperability platform that integrates discrete patient data from diverse care settings into a single patient record with semantically normalized data to support value-based care and delivery system reform.
- Care Director Web-based solution that coordinates outpatient care across the continuum, supporting value-based care models and total population health management.
- Altera Context HL7 CCOW standard-based context management solution that automates access to patient-centric information across disparate applications for clinicians.
- Altera Cloud Cloud services built on Microsoft Azure providing security, scalability, and 24x7 protection including assessment, migration, management, and security/compliance services for mission-critical healthcare systems.
- Altera Lab Laboratory information system that manages, processes, and stores data related to laboratory testing, communicating seamlessly with ancillary and document management systems.
- Managed Services 24x7 vendor-agnostic support spanning service desk, applications, revenue cycle, cloud/infrastructure, cybersecurity, and automation, including RPA and application management for healthcare organizations.
- Sunrise Thread AI AI-powered ambient scribe and documentation assistant built directly into Sunrise EHR that captures patient-provider conversations in real time and automatically generates structured clinical notes, with auditability for compliance.
- CareInTelligence Advanced data platform unifying fragmented clinical, claims, financial, and social determinant data from payers, providers, and community organizations to deliver actionable insights and population health analytics.
- Sunrise Axon TEFCA-aligned interoperability solution that brings discrete external patient data directly into the clinical workflow, reducing duplicate testing and care gaps for US-based healthcare providers.
- Sunrise CarePath Patient engagement platform that gives individuals 24/7 access to health records, clinical summaries, lab results, secure messaging with care teams, and appointment scheduling.
Quantifiable outcome
- 100% compliance with Acute Abdomen Pathway documentation standards
- +6 more outcomes
Companies that use Altera Digital Health
Customer profileNamed customers14 records
Segments7 records
Ideal customer profiles5 records
Altera Digital Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability10 records
Feature7 records
Altera Digital Health partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- LumencoreAltera Digital Health has built a secure, scalable network with Lumen for cloud infrastructure and network services. The partnership enables reliable, high-performance connectivity for Altera's healthcare IT solutions supporting mission-critical hospital operations.
- Paymentus HoldingscoreIntegration of Paymentus Electronic Bill Presentment and Payments platform with Altera's healthcare IT solutions to address revenue cycle management challenges in healthcare billing. The combined solutions enable healthcare providers to deliver real-time billing information through EHRs and offer patients multiple payment options including ACH, secure IVR, text, email, and digital wallets. Aims to address large patient balances as the single largest source of personal debt in the US.
- Microsoft AzurecoreCore cloud infrastructure partnership where Microsoft Azure powers Altera's cloud-enabled EHR platforms including Sunrise (powered by Microsoft Azure) and Paragon Denali (deployed natively in Microsoft Azure cloud). Azure provides security framework, scalability, and reliability for healthcare IT workloads.
- CareInTelligence Platform EcosystemcoreCareInTelligence data platform unifies fragmented healthcare data from across the ecosystem - clinical, claims, operational, social determinant data - to deliver actionable intelligence for payers, providers, and community organizations. Built on modern cloud architecture with robust governance framework.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Altera Digital Health competitors and assessment
Company assessmentDirect peers
- NextGen Healthcare: NextGen competes directly with TouchWorks in the ambulatory and physician practice market, particularly specialty practices and value-based care environments. Both vendors serve multi-specialty groups and IDNs, with similar customer profiles among independent practices seeking specialty-specific EHR content.
- Meditech: Meditech directly competes with Altera's Paragon Denali in the community and mid-size hospital segment with its Expanse platform. Both vendors target the same buyer profile (community, critical access, and mid-size hospitals seeking cloud-native EHRs without Epic-scale complexity), making Meditech Altera's closest head-to-head competitor.
- athenahealth: athenahealth competes directly with Altera's TouchWorks EHR in medium-to-large physician practices, MSOs, and ambulatory groups. Both vendors offer integrated EHR + practice management + revenue cycle for ambulatory care, with athenahealth's network-anchored model competing against TouchWorks' configurability positioning.
- MEDITECH Expanse: Meditech's cloud-native Expanse EHR directly competes with Paragon Denali and Sunrise in the community hospital and mid-size health system segments. Both vendors emphasize cloud-native architecture, lower total cost of ownership, and configurability versus Epic-scale complexity.
- CPSI (Computer Programs and Systems, Inc.): CPSI (TruBridge) competes directly with Paragon Denali in the rural, critical access, and community hospital segment through its Evident Thrive and CPSI platforms. CPSI's buyer profile and IT-resource constraints closely mirror Paragon's target customer, making it Altera's most direct community-hospital competitor.
Broad incumbents
- Veradigm (formerly Allscripts): Veradigm is the post-divestiture remainder of Allscripts and shares product DNA with Altera, given Altera originated as Allscripts' Hospitals and Large Physician Practices business unit. Both target ambulatory and physician practice segments with overlapping customer bases, and Veradigm's FollowMyHealth overlaps with Altera's patient engagement portfolio.
- Epic Systems: Epic is the dominant acute-care EHR vendor, competing directly with Altera's Sunrise platform in mid-size and large hospitals and increasingly in the community-hospital space. Altera explicitly positions Sunrise as an alternative to Epic, citing flexibility, configurability, and lower total cost of ownership as differentiators.
- Oracle Health: Oracle Health (formerly Cerner) is one of the largest acute-care EHR vendors globally, competing head-to-head with Altera's Sunrise and Paragon Denali in hospitals and health systems. Oracle's Millennium platform and Oracle Cloud Infrastructure investment set the competitive bar Altera must clear on cloud-native capabilities.
Emerging players
- WellSky: WellSky competes with Altera's interoperability and care coordination products (CareInMotion, Care Director) in cross-continuum care and post-acute settings. Both vendors aggregate clinical and operational data across care settings to support value-based care, with WellSky having stronger post-acute reach and Altera stronger acute EHR integration.
- Abridge: Abridge is a leading ambient AI scribe vendor that competes with Altera's Sunrise Thread AI in the AI-powered clinical documentation category. Both vendors target clinician burnout reduction and offer ambient listening with structured-note generation, but Abridge is EHR-agnostic while Thread AI is tightly integrated with Sunrise.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks5 records
Key highlights7 records
Customer concentration
Altera Digital Health social profiles
Digital presenceAltera Digital Health compliance and trust
Trust signalCompliance1 record
Altera Digital Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Altera Digital Health leadership team
Management profileNumber of profiles
Profiles14 records
Altera Digital Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Altera Digital Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Altera Digital Health
What does Altera Digital Health do?
Altera Digital Health develops and sells electronic health record (EHR) platforms and supporting healthcare IT solutions — Sunrise, Paragon Denali, and TouchWorks EHR — alongside interoperability (CareInMotion, dbMotion), revenue cycle (Ventus), ambient AI documentation (Sunrise Thread AI), care coordination, cloud hosting on Microsoft Azure, and 24x7 managed services. Products are sold to hospitals, health systems, physician practices, NHS trusts, and community/critical access hospitals across 15+ countries.
Is Altera Digital Health a public or private company?
Altera Digital Health is a private company. It is classified as corporate owned and is currently operating.
When was Altera Digital Health founded?
Altera Digital Health was founded in 2022. It employs 5,001 to 10,000 people.
Where is Altera Digital Health based?
Altera Digital Health is headquartered in London, United Kingdom, in the Europe region.
How does Altera Digital Health make money?
Six revenue lines are on record. EHR Software Licenses (Sunrise, Paragon, TouchWorks) is the primary driver. The others are paragon Denali SaaS Subscription, ventus Revenue Cycle Solutions, altera Cloud Services, managed IT Services and professional Services.
Who are Altera Digital Health's main competitors?
Direct peers on record are NextGen Healthcare, Meditech, athenahealth, MEDITECH Expanse and CPSI (Computer Programs and Systems, Inc.). Broad incumbents are Veradigm (formerly Allscripts), Epic Systems and Oracle Health. Emerging players are WellSky and Abridge.
Does Altera Digital Health have an API?
No public API is recorded for Altera Digital Health.
What industry is Altera Digital Health in?
Altera Digital Health's product category is Healthcare IT / Electronic Health Records. Its primary akta.pro industry code is HLACAAAA, Acute Care & Hospital EHRs, with a secondary code of HLACAAAB, Ambulatory & Physician Practice EHRs. Its NAICS code is 541511 and its SIC code is 7370.