PumpServ

What PumpServ does

PumpServ is a UK-based independent pump distributor and service provider operating as the trading brand of London Pumps Ltd (Company Registration No. 3765367). Founded in 1999 and headquartered in Redhill, the company supplies, installs, commissions, maintains, and repairs water pumping equipment for building services, facilities management, commercial and residential properties, wastewater/drainage applications, and industrial customers. PumpServ positions itself as one of the UK's top three independent pump distributors and represents major OEMs including Grundfos, Wilo, Xylem/Flygt, KSB, Sulzer, Lowara, DAB, and Armstrong, enabling it to service mixed installed bases across the country.

The product portfolio covers water booster sets, pressurisation units with expansion vessels, submersible pumps (sewage, drainage, macerator, grinder), package pump stations, borehole pumps, variable speed pumps with inverter control, and bespoke pump control panels. Smart pumping technology is delivered through third-party OEM offerings such as Flygt Concertor submersible pumps with integrated self-cleaning cycles, and the company operates a remote monitoring service that issues fault alerts within seconds and supports a 4-hour emergency response target.

PumpServ operates four regional service centres (South East/Morden, Midlands, North East, South West) plus a dedicated Waste Water Division opened in Alton in 2018, employing over 75 people as part of the Keltic Engineering Group since the 2018 rebrand from London Pumps. The business model combines hardware sales (pumps, booster sets, spare parts, pressure vessels) with professional services (24/7 emergency callouts, planned preventative maintenance, installation, commissioning, and Sewers for Adoption design services), with pricing based on free quotes and per-job estimates. Reported turnover at the 2018 rebrand was £12m, and the customer base spans universities, housing associations, data centres, sports venues, and commercial/residential property managers across the UK.

Name

PumpServ

Legal name

London Pumps Ltd

Website

https://pumpserv.co.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

PumpServ is a UK independent pump distributor and service provider supplying, installing, and maintaining water pumping equipment for building services, facilities management, wastewater, and commercial/residential customers nationwide, operating four regional service centres as part of the Keltic Engineering Group.

Ownership category

akta.pro rank

Product category

Pump Distribution and Servicing

NAICS

Pump and Compressor Manufacturing (33391)

SIC

Pumps & Pumping Equipment (3561)

akta.pro primary industry

Pump & Compressor Packages (Skids, Booster Sets) (IMAHANAG)

akta.pro secondary industries

Centrifugal Pumps (IMAHANAA), Sewer Pump/Lift Stations & Wet Wells (EUANACAC), Sump Pump & Sewage Ejector Pump Service (HSAOABAM)

Keywords

• Pump distribution
• Pump repair services
• Water booster sets
• Wastewater pumping stations
• Pressurisation units

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Pump Equipment Sales: Sale of pumps, booster sets, pressurisation units, and related water management equipment. One of UK's largest independent pump distributors with huge range stocked.
2. Installation and Commissioning Services: Supply, install and commission pump systems including booster sets, pump stations, and water systems.
3. Maintenance and Repair Services: 24/7 emergency call out service, planned preventative maintenance, on-site and workshop repairs. Field service engineers available around the clock.
4. Spare Parts and Accessories: Sale of spare parts, pressure vessels, valves, pipe fittings, and accessories. Comprehensive stocks maintained for immediate dispatch.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

PumpServ is one of the UK's largest independent pump distributors, supplying, installing, commissioning and maintaining water pumps and pumping equipment including booster sets, pressurisation units, submersible pumps, package pump stations, borehole pumps, variable speed drives and bespoke control panels. The company delivers 24/7 emergency call-out service, planned preventative maintenance and repair across four regional service centres covering the entire UK, with rapid parts dispatch and a remote monitoring capability for unmanned sites.

Product overview

PumpServ is a UK-based independent pump distributor offering a comprehensive range of water pumping products and services. The portfolio includes water booster sets, pressurisation units (including dual pump spill-and-fill degassing units), submersible pumps (sewage, drainage, macerator, grinder), package pump stations, borehole pumps, variable speed pumps with inverter control, and bespoke pump control panels. Services encompass pump station design, installation, commissioning, maintenance, and 24/7 emergency repair. The company also provides ancillary products including pressure vessels, valves, and pipework accessories. PumpServ operates as one of the UK's top 3 independent pump distributors, representing major brands such as Grundfos, Wilo, Xylem, Dab, and Lowara.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Booster Sets Automatic booster sets and individual multi-stage pumps used for pressure boosting of water supply in commercial and residential buildings, supplied, installed and commissioned by PumpServ.
• Pressurisation Units Pressurisation units for maintaining pressure in heating and chilled water systems, including dual pump spill and fill units with expansion vessels, for commercial and industrial sites.
• Submersible Pumps Wastewater submersible pumps including sewage pumps, drainage pumps, macerator pumps and grinders designed for pumping from below ground level in commercial, residential and industrial applications.
• Package Pump Stations Single or double package pump stations for automatic pumping of wastewater and sewage from below-ground installations, serving commercial, residential and municipal customers.
• Borehole Pumps Borehole pumps for irrigation systems, pressure boosting, geothermal systems and fountain applications, supplied by PumpServ's Waste Water Division.
• Variable Speed Pumps Pumps with variable speed drives controlled by inverters enabling energy-saving and demand-responsive operation across commercial, residential and industrial water systems.
• Pump Control Panels Bespoke pump control panels integrating inverters, slow-fill software, fan units, surge protection and remote monitoring capabilities, designed and built by PumpServ engineers for specific site requirements.
• Pump Station Servicing and Maintenance Planned preventative maintenance, 24/7 emergency repairs, commissioning and fault finding on centrifugal pumps, submersible pumps and positive displacement pumps, delivered by PumpServ field service engineers across the UK.
• SFA Pump Station Design Service Site surveys and pre-tender designs for foul pumping stations meeting Sewers for Adoption (SFA) standards, provided by PumpServ's Waste Water Division to developers, contractors and water utilities.
• Pressure Vessels, Valves and Accessories Stocked range of pressure vessels, valves, pipe fittings, filter systems and related pump accessories held for immediate dispatch to support pump installations and repairs.
• Flygt Concertor Smart Pumps Flygt Concertor smart submersible pumps with integrated intelligence, self-cleaning cycles and sump cleaning functionality deployed for sewage pump station applications including housing association sites.
• Lowara GHV30 Booster Sets Three-pump variable speed Lowara GHV30 booster sets delivering steady building-wide pressure while reducing noise and water hammer, supplied and commissioned by PumpServ.
• GRP Sectional Water Storage Tanks WRAS-approved GRP sectional cold water storage tanks, fully internally flanged, supplied and installed by PumpServ for commercial and residential buildings.

Quantifiable outcome

• Usually deliver and fit replacement pumps and spare parts within 24 hours
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered parent/group and core.

• Keltic Engineering Groupparent/groupOthers · 1 January 2018PumpServ was formerly called London Pumps and rebranded to PumpServ in 2018, becoming part of the Keltic Engineering Group which has vast experience in the pump industry. The group employs over 75 people with nationwide coverage.
• FlygtcoreChannel Partner/ Reseller/ DistributorFlygt is one of the pump manufacturers whose products PumpServ repairs and supplies. PumpServ works on Flygt pumps including the Flygt Concertor smart pump system.
• GrundfoscoreChannel Partner/ Reseller/ DistributorGrundfos is listed as one of the major pump manufacturers whose products PumpServ distributes and services. PumpServ is a distributor for Grundfos pumps and related equipment.
• WilocoreChannel Partner/ Reseller/ DistributorWilo is listed as a major pump manufacturer that PumpServ repairs and supplies. PumpServ is listed as a distributor for Wilo products.
• Xylem (includes Flygt)coreChannel Partner/ Reseller/ DistributorPumpServ is described as an independent distributor representing the major pump brands including Grundfos, Wilo, Xylem, Armstrong and Dab.
• ArmstrongcoreChannel Partner/ Reseller/ DistributorArmstrong is listed as one of the pump manufacturers PumpServ represents and distributes.
• DABcoreChannel Partner/ Reseller/ DistributorDAB is one of the major pump brands that PumpServ distributes and services.
• LowaracoreChannel Partner/ Reseller/ DistributorLowara is listed as a leading pump manufacturer whose products PumpServ repairs and supplies.
• KSBcoreChannel Partner/ Reseller/ DistributorKSB is listed as one of the pump manufacturers that PumpServ repairs and supplies.
• SulzercoreChannel Partner/ Reseller/ DistributorSulzer (ABS) is listed as a major pump manufacturer whose products PumpServ repairs and supplies.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• SPP Pumps: UK-headquartered pump manufacturer and service provider for water, building services, and industrial applications. Direct overlap with PumpServ on centrifugal and booster-set equipment, with a service-led aftermarket comparable to PumpServ's.
• Castle Pumps: UK-based independent pump distributor and service/repair specialist covering booster sets, submersible pumps, and packaged pump stations. Direct head-to-head competitor to PumpServ in the same UK independent-distributor channel with the same multi-OEM distribution model.
• Anchor Pumps: UK supplier and service provider of pumps and pumping equipment for building services, water booster sets, and wastewater. Closely comparable in product range, customer base, and field-service-led model to PumpServ.

Broad incumbents

• Sulzer (UK): Global pump and rotating-equipment OEM with UK service centres covering wastewater, HVAC, and industrial pumps. Both a brand partner of PumpServ and a competitor for service and retrofit work on its own installed pumps.
• Wilo (UK): Global pump OEM with strong UK presence in building services, HVAC, and water management. Comparable to PumpServ across the same product categories and end-customer verticals, with increasing direct-service capability.
• Grundfos (UK): Global pump manufacturer with UK direct sales and service operations in building services, water utility, and industrial segments. Core PumpServ brand partner but also a direct channel competitor pushing digital and connected-pump service.
• Xylem Water Solutions (UK): Global pump OEM (parent of Flygt) with a substantial UK direct service network for water and wastewater pumps. Comparable as both a key PumpServ brand partner and a direct competitor for service contracts on its own installed base.
• KSB (UK): Global pump and valve manufacturer with UK operations covering water, wastewater, and industrial pumping. Both a PumpServ distribution partner and a broad incumbent competing for the same end customers and service contracts.

Emerging players

• Stuart Group: UK engineering and fluid-handling services group with pump-related service and rental offerings. Smaller and less pump-specialised than PumpServ, but operates in overlapping building services and industrial segments with a comparable field-service model.
• DAB Pumps (UK): European pump manufacturer with growing UK presence in domestic and light-commercial building services pumps. Overlaps with PumpServ on booster-set and pressurisation product categories, primarily as a partner/competitor at the equipment level rather than full-service.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pumpserv
• Xx.com/pumpservuk
• Facebookfacebook.com/pumpservuk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PumpServ