PumpServ
PumpServ is a UK independent pump distributor and service provider supplying, installing, and maintaining water pumping equipment for building services, facilities management, wastewater, and commercial/residential customers nationwide, operating four regional service centres as part of the Keltic Engineering Group.
- Company typePrivate
- Founded1999
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What PumpServ does
PumpServ is a UK-based independent pump distributor and service provider operating as the trading brand of London Pumps Ltd (Company Registration No. 3765367). Founded in 1999 and headquartered in Redhill, the company supplies, installs, commissions, maintains, and repairs water pumping equipment for building services, facilities management, commercial and residential properties, wastewater/drainage applications, and industrial customers. PumpServ positions itself as one of the UK's top three independent pump distributors and represents major OEMs including Grundfos, Wilo, Xylem/Flygt, KSB, Sulzer, Lowara, DAB, and Armstrong, enabling it to service mixed installed bases across the country.
The product portfolio covers water booster sets, pressurisation units with expansion vessels, submersible pumps (sewage, drainage, macerator, grinder), package pump stations, borehole pumps, variable speed pumps with inverter control, and bespoke pump control panels. Smart pumping technology is delivered through third-party OEM offerings such as Flygt Concertor submersible pumps with integrated self-cleaning cycles, and the company operates a remote monitoring service that issues fault alerts within seconds and supports a 4-hour emergency response target.
PumpServ operates four regional service centres (South East/Morden, Midlands, North East, South West) plus a dedicated Waste Water Division opened in Alton in 2018, employing over 75 people as part of the Keltic Engineering Group since the 2018 rebrand from London Pumps. The business model combines hardware sales (pumps, booster sets, spare parts, pressure vessels) with professional services (24/7 emergency callouts, planned preventative maintenance, installation, commissioning, and Sewers for Adoption design services), with pricing based on free quotes and per-job estimates. Reported turnover at the 2018 rebrand was £12m, and the customer base spans universities, housing associations, data centres, sports venues, and commercial/residential property managers across the UK.
PumpServ firmographics
Firmographics- Name
- PumpServ
- Legal name
- London Pumps Ltd
- Website
- https://pumpserv.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- PumpServ is a UK independent pump distributor and service provider supplying, installing, and maintaining water pumping equipment for building services, facilities management, wastewater, and commercial/residential customers nationwide, operating four regional service centres as part of the Keltic Engineering Group.
- Ownership category
- akta.pro rank
PumpServ industry classification
Industry- Product category
- Pump Distribution and Servicing
- NAICS
- Pump and Compressor Manufacturing (33391)
- SIC
- Pumps & Pumping Equipment (3561)
- akta.pro primary industry
- Pump & Compressor Packages (Skids, Booster Sets) (IMAHANAG)
- akta.pro secondary industries
- Centrifugal Pumps (IMAHANAA), Sewer Pump/Lift Stations & Wet Wells (EUANACAC), Sump Pump & Sewage Ejector Pump Service (HSAOABAM)
Keywords
Where PumpServ is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices6 records
Markets served
PumpServ business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Pump Equipment Sales: Sale of pumps, booster sets, pressurisation units, and related water management equipment. One of UK's largest independent pump distributors with huge range stocked.
- Installation and Commissioning Services: Supply, install and commission pump systems including booster sets, pump stations, and water systems.
- Maintenance and Repair Services: 24/7 emergency call out service, planned preventative maintenance, on-site and workshop repairs. Field service engineers available around the clock.
- Spare Parts and Accessories: Sale of spare parts, pressure vessels, valves, pipe fittings, and accessories. Comprehensive stocks maintained for immediate dispatch.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free quote service for repairs and estimates |
| Unit Pricing | Pay-as-you-go | Minimum order value for low cost items |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
PumpServ product offering
Product offeringCore offering
PumpServ is one of the UK's largest independent pump distributors, supplying, installing, commissioning and maintaining water pumps and pumping equipment including booster sets, pressurisation units, submersible pumps, package pump stations, borehole pumps, variable speed drives and bespoke control panels. The company delivers 24/7 emergency call-out service, planned preventative maintenance and repair across four regional service centres covering the entire UK, with rapid parts dispatch and a remote monitoring capability for unmanned sites.
Product overview
PumpServ is a UK-based independent pump distributor offering a comprehensive range of water pumping products and services. The portfolio includes water booster sets, pressurisation units (including dual pump spill-and-fill degassing units), submersible pumps (sewage, drainage, macerator, grinder), package pump stations, borehole pumps, variable speed pumps with inverter control, and bespoke pump control panels. Services encompass pump station design, installation, commissioning, maintenance, and 24/7 emergency repair. The company also provides ancillary products including pressure vessels, valves, and pipework accessories. PumpServ operates as one of the UK's top 3 independent pump distributors, representing major brands such as Grundfos, Wilo, Xylem, Dab, and Lowara.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Booster Sets Automatic booster sets and individual multi-stage pumps used for pressure boosting of water supply in commercial and residential buildings, supplied, installed and commissioned by PumpServ.
- Pressurisation Units Pressurisation units for maintaining pressure in heating and chilled water systems, including dual pump spill and fill units with expansion vessels, for commercial and industrial sites.
- Submersible Pumps Wastewater submersible pumps including sewage pumps, drainage pumps, macerator pumps and grinders designed for pumping from below ground level in commercial, residential and industrial applications.
- Package Pump Stations Single or double package pump stations for automatic pumping of wastewater and sewage from below-ground installations, serving commercial, residential and municipal customers.
- Borehole Pumps Borehole pumps for irrigation systems, pressure boosting, geothermal systems and fountain applications, supplied by PumpServ's Waste Water Division.
- Variable Speed Pumps Pumps with variable speed drives controlled by inverters enabling energy-saving and demand-responsive operation across commercial, residential and industrial water systems.
- Pump Control Panels Bespoke pump control panels integrating inverters, slow-fill software, fan units, surge protection and remote monitoring capabilities, designed and built by PumpServ engineers for specific site requirements.
- Pump Station Servicing and Maintenance Planned preventative maintenance, 24/7 emergency repairs, commissioning and fault finding on centrifugal pumps, submersible pumps and positive displacement pumps, delivered by PumpServ field service engineers across the UK.
- SFA Pump Station Design Service Site surveys and pre-tender designs for foul pumping stations meeting Sewers for Adoption (SFA) standards, provided by PumpServ's Waste Water Division to developers, contractors and water utilities.
- Pressure Vessels, Valves and Accessories Stocked range of pressure vessels, valves, pipe fittings, filter systems and related pump accessories held for immediate dispatch to support pump installations and repairs.
- Flygt Concertor Smart Pumps Flygt Concertor smart submersible pumps with integrated intelligence, self-cleaning cycles and sump cleaning functionality deployed for sewage pump station applications including housing association sites.
- Lowara GHV30 Booster Sets Three-pump variable speed Lowara GHV30 booster sets delivering steady building-wide pressure while reducing noise and water hammer, supplied and commissioned by PumpServ.
- GRP Sectional Water Storage Tanks WRAS-approved GRP sectional cold water storage tanks, fully internally flanged, supplied and installed by PumpServ for commercial and residential buildings.
Quantifiable outcome
- Usually deliver and fit replacement pumps and spare parts within 24 hours
- +2 more outcomes
Companies that use PumpServ
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
PumpServ technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
PumpServ partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered parent/group and core.
- Keltic Engineering Groupparent/groupPumpServ was formerly called London Pumps and rebranded to PumpServ in 2018, becoming part of the Keltic Engineering Group which has vast experience in the pump industry. The group employs over 75 people with nationwide coverage.
- FlygtcoreFlygt is one of the pump manufacturers whose products PumpServ repairs and supplies. PumpServ works on Flygt pumps including the Flygt Concertor smart pump system.
- GrundfoscoreGrundfos is listed as one of the major pump manufacturers whose products PumpServ distributes and services. PumpServ is a distributor for Grundfos pumps and related equipment.
- WilocoreWilo is listed as a major pump manufacturer that PumpServ repairs and supplies. PumpServ is listed as a distributor for Wilo products.
- Xylem (includes Flygt)corePumpServ is described as an independent distributor representing the major pump brands including Grundfos, Wilo, Xylem, Armstrong and Dab.
- ArmstrongcoreArmstrong is listed as one of the pump manufacturers PumpServ represents and distributes.
- DABcoreDAB is one of the major pump brands that PumpServ distributes and services.
- LowaracoreLowara is listed as a leading pump manufacturer whose products PumpServ repairs and supplies.
- KSBcoreKSB is listed as one of the pump manufacturers that PumpServ repairs and supplies.
- SulzercoreSulzer (ABS) is listed as a major pump manufacturer whose products PumpServ repairs and supplies.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
PumpServ competitors and assessment
Company assessmentDirect peers
- SPP Pumps: UK-headquartered pump manufacturer and service provider for water, building services, and industrial applications. Direct overlap with PumpServ on centrifugal and booster-set equipment, with a service-led aftermarket comparable to PumpServ's.
- Castle Pumps: UK-based independent pump distributor and service/repair specialist covering booster sets, submersible pumps, and packaged pump stations. Direct head-to-head competitor to PumpServ in the same UK independent-distributor channel with the same multi-OEM distribution model.
- Anchor Pumps: UK supplier and service provider of pumps and pumping equipment for building services, water booster sets, and wastewater. Closely comparable in product range, customer base, and field-service-led model to PumpServ.
Broad incumbents
- Sulzer (UK): Global pump and rotating-equipment OEM with UK service centres covering wastewater, HVAC, and industrial pumps. Both a brand partner of PumpServ and a competitor for service and retrofit work on its own installed pumps.
- Wilo (UK): Global pump OEM with strong UK presence in building services, HVAC, and water management. Comparable to PumpServ across the same product categories and end-customer verticals, with increasing direct-service capability.
- Grundfos (UK): Global pump manufacturer with UK direct sales and service operations in building services, water utility, and industrial segments. Core PumpServ brand partner but also a direct channel competitor pushing digital and connected-pump service.
- Xylem Water Solutions (UK): Global pump OEM (parent of Flygt) with a substantial UK direct service network for water and wastewater pumps. Comparable as both a key PumpServ brand partner and a direct competitor for service contracts on its own installed base.
- KSB (UK): Global pump and valve manufacturer with UK operations covering water, wastewater, and industrial pumping. Both a PumpServ distribution partner and a broad incumbent competing for the same end customers and service contracts.
Emerging players
- Stuart Group: UK engineering and fluid-handling services group with pump-related service and rental offerings. Smaller and less pump-specialised than PumpServ, but operates in overlapping building services and industrial segments with a comparable field-service model.
- DAB Pumps (UK): European pump manufacturer with growing UK presence in domestic and light-commercial building services pumps. Overlaps with PumpServ on booster-set and pressurisation product categories, primarily as a partner/competitor at the equipment level rather than full-service.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
PumpServ social profiles
Digital presencePumpServ compliance and trust
Trust signalCompliance1 record
PumpServ financial estimates
Financial estimateRevenue estimate
Valuation estimate
PumpServ leadership team
Management profileNumber of profiles
Profiles7 records
PumpServ subsidiaries and ownership
Company hierarchySubsidiaries1 record
PumpServ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PumpServ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PumpServ
What does PumpServ do?
PumpServ is one of the UK's largest independent pump distributors, supplying, installing, commissioning and maintaining water pumps and pumping equipment including booster sets, pressurisation units, submersible pumps, package pump stations, borehole pumps, variable speed drives and bespoke control panels. The company delivers 24/7 emergency call-out service, planned preventative maintenance and repair across four regional service centres covering the entire UK, with rapid parts dispatch and a remote monitoring capability for unmanned sites.
Is PumpServ a public or private company?
PumpServ is a private company. It is classified as corporate owned and is currently operating.
When was PumpServ founded?
PumpServ was founded in 1999. It employs 51 to 100 people.
Where is PumpServ based?
PumpServ is headquartered in London, United Kingdom, in the Europe region.
How does PumpServ make money?
Four revenue lines are on record. Pump Equipment Sales are the primary driver. The others are installation and Commissioning Services, maintenance and Repair Services and spare Parts and Accessories.
Who are PumpServ's main competitors?
Direct peers on record are SPP Pumps, Castle Pumps and Anchor Pumps. Broad incumbents are Sulzer (UK), Wilo (UK), Grundfos (UK), Xylem Water Solutions (UK) and KSB (UK). Emerging players are Stuart Group and DAB Pumps (UK).
Does PumpServ have an API?
No public API is recorded for PumpServ.
What industry is PumpServ in?
PumpServ's product category is Pump Distribution and Servicing. Its primary akta.pro industry code is IMAHANAG, Pump & Compressor Packages (Skids, Booster Sets), with a secondary code of IMAHANAA, Centrifugal Pumps. Its NAICS code is 33391 and its SIC code is 3561.