What Vacancéole does

Vacancéole Voyages is a French vacation rental management and tourism operator founded in 2009, headquartered in Porte de Savoie, and operating as a subsidiary of the Villages Clubs du Soleil group following its July 2023 acquisition. The company manages approximately 100 residences and 6,000+ apartments across 70+ French destinations spanning sea, mountain, countryside, and city segments — covering Corse, Côte d'Azur, Bretagne, Provence, Alpes du Nord/Sud, Pyrénées, Savoie, Normandie, and other regions — delivering an installed base of roughly 30,000 tourist beds and accommodating about 424,000 vacationers annually.

Its core product is end-to-end vacation residence operation: contractual management on behalf of property owners, investors, and municipalities (offered via Delegation of Public Service, management mandate, commercial lease, and management-services structures), combined with multi-channel commercialization through a proprietary website, an in-house Savoie-based call center, and partner channels including CSE/CE employee committees, VACAF, ANCV, Skiset, and Nextory. Two pricing formulas are offered to consumers — Location (accommodation only) and Confort (with linens, towels, end-of-stay cleaning) — with document fees of €16, cancellation fees of €30 for stays of 4+ nights, interest-free installment payments, and a loyalty program (1€ = 1 point; 600 points = €20 voucher).

The technology stack comprises a real-time reservation control system managing the full stay lifecycle, a multi-channel distribution system, and an AI-based Revenue Management System operated by a dedicated five-person team that dynamically adjusts pricing, availability, and channel allocation based on demand, seasonality, and customer behavior. Distribution combines direct-to-consumer web/call-center sales with field sales targeting property owners and institutional partners; ancillary ESG positioning is reinforced by Clef Verte certification (12 residences) and LPO Refuge labeling (5 residences), supporting the company's public positioning as a top 5 French vacation rental property manager.

Name

Vacancéole

Legal name

VACANCÉOLE VOYAGES

Website

https://vacanceole.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

251–500 employees

Short description

Vacancéole Voyages is a French tourism operator that manages and commercializes approximately 100 vacation residences and 6,000+ apartments across 70+ French destinations, accommodating roughly 424,000 vacationers annually through direct website sales, an in-house call center, and B2B/partner channels, on behalf of property owners, municipalities, and institutional clients.

Ownership category

akta.pro rank

Product category

Vacation Rental Management Services

NAICS

Other Traveler Accommodation (72119), Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Full-Service Vacation Rental Property Management (THAMAKAA)

akta.pro secondary industries

Full-Service Vacation Rental Property Management (BPAJAIAA), Vacation & Short-Term Rental Management (BPAJAFAI), Owner Services, Reporting & Portfolio Administration (THAMAKAI)

Keywords

• Vacation rental management
• Holiday accommodation services
• Property management operator
• Vacation residence operator
• Tourism hospitality services

Headquarters

HQ city

Saint-jean-de-la-porte

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Vacation Rental Bookings: Direct booking revenue from individual travelers booking vacation accommodations through website or call center. Revenue generated per stay with various payment options including installments, ANCV vouchers, and VACAF support.
2. Property Management Contracts: Management fees from operating residences on behalf of property owners, municipalities, or investors. Various contract models including delegation of public service, management mandate, commercial lease, and management contracts.
3. Loyalty Program: Points-based fidelity program where 1 euro spent equals 1 point, with 600 points redeemable for 20 euro gift vouchers. Generates repeat bookings and customer retention.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Vacancéole manages, operates, and commercializes vacation residences across France, offering approximately 100 residences across 70+ destinations (sea, mountain, countryside, and city). The company provides direct booking services to individual travelers through its website and call center, and offers comprehensive property management services (commercial distribution, revenue management, operational management) to property owners, municipalities, and investors under flexible contractual models.

Differentiator

Problem solved

Functional benefit

Products and services

• Vacancéole Vacation Rentals Management, operation, and commercialization of vacation residences across France, offering accommodations at sea, mountain, countryside, and city destinations with over 70 destinations and approximately 100 establishments.
• Property Management Services Tourism operator services including commercial distribution (web, call center, partners), revenue management, operational management, and customer experience optimization for residence owners and investors.
• Contractual Solutions for Property Owners Flexible management contracts including Delegation of Public Service (DSP), management mandate, commercial lease, management services contract, and commercialization contracts for property owners and municipalities.
• Private Property Owner Marketplace

Quantifiable outcome

• 424,000 vacationers accommodated annually across portfolio
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• Villages Clubs du SoleilflagshipStrategic or Co-development Partner · 1 January 2023Since July 2023, Vacancéole joined the Villages Clubs du Soleil group, bringing together complementary vacation rental and resort management expertise under one parent company.
• Ligue pour la Protection des Oiseaux (LPO)coreStrategic or Co-development PartnerStrategic environmental partnership with LPO for bird protection. Five Vacancéole residences hold the LPO Refuge label, demonstrating commitment to biodiversity and sustainable tourism practices.
• NextoryminorGTM or Marketing PartnerPartnership offering loyalty program members free access to Nextory audiobook and e-book service for 45 days. Provides added value to vacationers during their travels.
• SkisetminorGTM or Marketing PartnerSki equipment rental partner offering customers up to 20% discounts on rental gear and ski passes through the Skiset network at mountain residences.
• VACAFcoreGTM or Marketing PartnerIntegration with VACAF vacation assistance program allowing eligible families to use government-funded vacation vouchers for bookings.
• ANCV (Agence Nationale des Chèques Vacances)coreGTM or Marketing PartnerAcceptance of ANCV vacation checks (both paper and Connect digital format) as payment method for bookings.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pierre & Vacances (Pierre et Vacances / Center Parcs): Leading French vacation rental and resort operator with multi-destination apartment and holiday village inventory across France; directly comparable in business model (managed rental residences, family/mountain/sea positioning) and target customer.
• Odalys: Major French vacation rental residence operator offering apartments and houses across sea, mountain, and countryside destinations; closely comparable in residence management model, owner mandate structure, and French leisure traveler target.
• Lagrange Vacances: French vacation rental residence manager with broad national footprint across ski, sea, countryside, and city destinations; comparable in residence management mandate model and family leisure traveler focus.
• Goélia: French vacation rental operator managing residences with on-site amenities across regional France; similar residence management model, owner-mandate structure, and direct-to-consumer booking.
• Belambra Clubs: French holiday villages and vacation residence operator with national presence; comparable in French family vacation positioning, residence-based inventory, and resort-style amenities.
• MMV (Maisons et Villages de Vacances): French operator of vacation villages and residences, particularly in mountain destinations; comparable in managed residence model and seasonal leisure traveler targeting.

Broad incumbents

• Appart'City: French aparthotel/apartment-rental operator with broad urban footprint; partial overlap in serviced apartment offering and B2B corporate traveler base, though primarily urban rather than leisure destinations.
• Airbnb: Global short-term rental marketplace; competes for both demand (travelers choosing between Vacancéole and Airbnb listings) and supply (private owners choosing platform), though distinct in asset-light marketplace model vs. Vacancéole's managed-residence model.
• Booking.com: Global OTA distributing accommodation inventory including vacation rentals; competes for traveler demand in France and is a primary distribution channel for many operators including peer French residence managers.

Others

• Villages Clubs du Soleil: Parent company of Vacancéole since July 2023; operates French holiday villages and shares the same group strategy. Relevant as the group-level peer and acquirer shaping Vacancéole's positioning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Vacanceole
• LinkedInfr.linkedin.com/company/vacanc%C3%A9ole
• Instagraminstagram.com/vacanceole_officiel
• Xx.com/Vacanceole

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vacancéole