What Consejo Counseling and Referral Service does

Consejo Counseling and Referral Service is a Washington-State non-profit behavioral health organization founded in 1978 by Dr. Gilberto Lucero as the first Latino-operated behavioral health provider in the state, headquartered in Seattle and oriented to Latinx and BIPOC communities. Its core services span mental health counseling, substance use disorder treatment, therapeutic-court and school-based interventions, transitional housing across three facilities, and integrated primary care delivered in partnership with Bastyr University Family Medicine Residency and Peninsula Community Health Services. The service delivery footprint includes 12 fixed facilities across Washington, the Consejo on Wheels mobile clinic launched in August 2023, and embedded programs in 34 school districts, supported by a clinical training pipeline with more than 40 colleges and universities.

The operating model is multi-payer: government contracts, Washington State Health Care Authority and Medicaid reimbursements, client fees and insurance, philanthropic donations, and grant funding. In 2025 Consejo served 9,038 clients and delivered 133,755 service hours. The organization is licensed by the Washington State Health Care Authority, accredited by The Joint Commission, certified under the CANDID Seal 2026, and led by Executive Director Mario Paredes, MA, MHP. Technology emphasis is on telehealth and telepsychiatry rather than AI-enabled clinical tooling, with operational data handled through a Director of IT and Director of Data Management.

From an investment-thesis perspective, Consejo is a scale-up community-health platform whose competitive position rests on cultural-competency credentials, regulatory licensure, and a multi-channel access footprint rather than on differentiated technology or proprietary IP.

Name

Consejo Counseling and Referral Service

Legal name

Consejo Counseling and Referral Service

Website

https://consejocounseling.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

Consejo Counseling and Referral Service is a Washington-State non-profit founded in 1978 that delivers behavioral health, substance use treatment, transitional housing, and integrated primary care to Latinx and BIPOC communities across 12 facilities, a mobile clinic, and 34 partner school districts.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Other Residential Care Facilities (6239)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Mental Health Counseling & Psychotherapy Services (EDALAFAB)

akta.pro secondary industries

School Counseling Services (Individual & Group) (EDAKAMAB), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK)

Keywords

• Behavioral health services
• Mental health counseling
• Substance use treatment
• Domestic violence services
• Transitional housing

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Contracts and Grants: Funded through contracts with Washington State, county governments, and healthcare authorities including the Health Care Authority. Services include Behavioral Health Outpatient Intervention, assessment, treatment, and court-ordered services per RCW 41.61.5056.
2. Client Fees and Insurance: Services covered by insurance including Medicaid. Cost information discussed during initial consultation. No cost for initial consultation.
3. Donations and Philanthropy: Accepts donations via PayPal and Washington Gives platform to support client services and programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Consejo Counseling and Referral Service is a nonprofit behavioral health organization providing outpatient mental health counseling, substance use treatment, domestic violence intervention and prevention, transitional housing, school-based counseling, and therapeutic court programs. Services are delivered in Spanish and English across 12 facilities in Washington State, with additional reach via telemedicine and a mobile clinic, primarily serving Latinx and BIPOC individuals and families.

Product overview

Consejo Counseling and Referral Service is a behavioral health organization offering a comprehensive, integrated suite of services delivered through a single unified service model. The organization operates across two primary categories: (1) direct clinical and support services including Mental Health/Behavioral Health Outpatient Services, Substance Use Disorder (SUD) Treatment, Domestic Violence Survivor Services, Sexual Assault Survivors Program, Transitional Housing (Villa Esperanza, Mi Casa, and Las Brisas), Children/Youth and Family Services, School-Based Counseling, Therapeutic Courts Services, Crisis Lines, and Therapeutic/Support Groups; and (2) specialized and community-facing programs including Consejo on Wheels (mobile clinic), the Bienestar Group for older adults, Health and Wellness Services, an annual Youth Leadership Conference, an Internship Program with 40+ college partnerships, a Volunteer Program, and the Salud Para Todos Podcast. All services are grounded in culturally and linguistically appropriate (bilingual Spanish/English) care, trauma-informed practices, and holistic whole-person wellness.

Differentiator

Problem solved

Functional benefit

Brands

• Consejo on Wheels: Mobile behavioral health clinic bringing services to rural and underserved communities
• Bienestar Group
• Salud Para Todos Podcast
• Mi Casa
• Villa Esperanza
• Las Brisas

Products and services

• Outpatient Mental Health Counseling Bilingual outpatient mental health counseling services delivered in Spanish and English to individuals, families, and youth across Washington State. Includes individual therapy, group therapy, and family counseling delivered at 12 fixed-site facilities and via telemedicine.
• Substance Use Treatment Outpatient substance use disorder treatment and recovery support services for Latinx and BIPOC adults and youth. Includes counseling, relapse prevention, and culturally responsive recovery programming.
• Domestic Violence Services Intervention, prevention, advocacy, and trauma-informed counseling for survivors of domestic violence, delivered in Spanish and English. Includes safety planning, case management, and community education.
• Transitional Housing Stable housing with embedded behavioral health support for adults exiting homelessness, treatment, incarceration, or domestic violence situations.
• School-Based Counseling On-site behavioral health counseling delivered in public schools for K-12 students, with bilingual/bicultural clinicians supporting Latinx and BIPOC youth.
• Therapeutic Court Programs Behavioral health treatment and case management for court-involved individuals, supporting therapeutic court diversion and rehabilitation goals in partnership with county and state court systems.
• Older Adult Services Culturally responsive behavioral health, case management, and support services for older Latinx and BIPOC adults, addressing isolation, depression, and aging-related behavioral health needs.
• Mobile Clinic Services Outreach-based behavioral health services delivered via a mobile clinic to underserved communities across Washington State, extending access beyond the 12 fixed-site facilities.
• Telemedicine Services Remote behavioral health counseling and case management delivered via telehealth platforms, enabling Spanish- and English-speaking clients statewide to access services without traveling to a fixed-site facility.

Quantifiable outcome

• 9,038 clients served in 2025
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• Bastyr UniversitycoreStrategic or Co-development PartnerPartnership with Bastyr University for the Family Medicine Residency Program at Consejo. Bastyr, a leader in natural health sciences, provides naturopathic medicine, acupuncture, nutrition, and other complementary therapies to Consejo clients at the Renton location. Services include naturopathic medicine, Asian medicine, physiotherapy, spinal manipulation, botanical medicine, pharmaceutical medicine, and nutritional education.
• Peninsula Community Health Services (PCHS)coreStrategic or Co-development PartnerPartnership to provide integrated primary and specialized healthcare services at Consejo Shelton location. PCHS, founded in 1987 and based in Bremerton, WA, provides primary care, mental health counseling, substance abuse treatment, and pharmacy services. Collaboration enhances Consejo's ability to provide holistic care at the Shelton office.
• 34 School Districts (Western Washington)coreStrategic or Co-development PartnerPartnership with 34 school districts across Western Washington for school-based counseling services. Districts include Federal Way, Kent, Auburn, Bellevue, Highline, Seattle, Vashon, Renton, Lake Washington, Tukwila, Burlington-Edison, Mount Vernon, Sultan, North Shore, Clover Park, Carbonado, White River, Bethel, Franklin Pierce, Dieringer, Eatonville, Fife, Sumner-Bonney Lake, University Place, Puyallup, Steilacoom, North Mason, Yelm, and Lopez and Orcas Island school districts.
• 40+ Colleges and UniversitiescoreStrategic or Co-development PartnerAcademic partnerships with over 40 colleges and universities for internship and practicum placements. Program offers training for undergraduate, graduate students, and those pursuing chemical dependency certification. Partners include institutions for social work, mental health counseling, marriage and family therapy, and chemical dependency programs.
• Therapeutic Courts (Drug Courts, Mental Health Courts, Veterans Courts, Family Recovery Courts)coreStrategic or Co-development PartnerCollaboration with therapeutic courts including Puyallup Municipal Therapeutic Court, Family Recovery Court, Community Court, Individualized Treatment Court (Municipal and District), Mental Health Court, Veterans Court, and Olympia Community Court. Provides assessments, treatment, and ongoing support for court participants.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• El Centro de la Raza: Seattle-based Latino-centered community organization providing social services, education, housing, and culturally responsive programs. Comparable to Consejo given shared Latinx community focus in King County and overlapping human services portfolio (housing, youth, family support).
• Yakima Valley Farm Workers Clinic: Washington and Oregon-based FQHC serving agricultural and Latinx communities with integrated medical, dental, behavioral health, and pharmacy services. Comparable to Consejo due to shared Latinx population focus, comprehensive service model, and Washington footprint.
• Sea Mar Community Health Centers: Washington-based nonprofit federally qualified health center network offering integrated medical, dental, and behavioral health services with a strong Latinx-serving mission across Western Washington. Highly comparable to Consejo given shared geography, similar Latino focus, and overlapping Medicaid payer base.
• Community Health Care: Washington-based FQHC serving Pierce County and surrounding areas with primary medical, dental, and behavioral health services for underserved populations. Comparable to Consejo given shared Pacific Northwest service area and similar underserved-patient focus.
• Neighborcare Health: Seattle-based FQHC providing primary medical, dental, and behavioral health care to diverse low-income and underserved populations across King County. Directly comparable in geography, target population (including Latinx/BIPOC), and integrated service delivery model.
• Chicanos Por La Causa: Arizona-headquartered Latino-focused nonprofit providing behavioral health, housing, education, and economic development services across the Southwest. Comparable to Consejo through shared Latinx community-development mission and integrated human services model.
• Catholic Charities of Western Washington: Regional nonprofit providing behavioral health, housing, family, and refugee/immigration services across Western Washington. Comparable to Consejo in service breadth, county-level contracting model, and delivery of behavioral health and housing programs.

Broad incumbents

• Catholic Charities USA: National nonprofit network delivering behavioral health, housing, immigration, and family services through diocesan agencies. Broader incumbent with overlapping mission areas and similar government-contract-based delivery model as Consejo.
• Volunteers of America: National nonprofit providing behavioral health, housing, and human services across all 50 states. A broader incumbent whose service portfolio overlaps with Consejo's integrated model but operates at significantly greater scale and geographic breadth.

Others

• National Council for Mental Wellbeing: National trade association representing behavioral health providers including community mental health centers and addiction services organizations. Relevant to Consejo as a peer organization defining standards, advocacy, and policy in the same sector.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consejo Counseling and Referral Service