What Montefiore does

Montefiore (legal name: Sir Moses Montefiore Jewish Home, incorporated by Act of Parliament in NSW) is a Sydney-based not-for-profit aged care provider founded in 1890, now operating across multiple service lines. The organization runs three residential care campuses — Randwick (276 single rooms, headquarters), Hunters Hill (333 en-suite rooms on 3.5 hectares), and Woollahra (boutique heritage low-care) — alongside Help at Home services (in-home care and NDIS disability support), the M by Montefiore luxury retirement living community launched in 2025 at 100 King St, Randwick, The Burger Centre day programs, Renew allied health/physiotherapy services, and DementiaReady community-facing post-diagnostic dementia support. The organization employs approximately 1,000–1,200 staff, including 120+ in-house allied health practitioners (physiotherapy, dietetics, speech pathology, psychology, social work, dental, creative therapy), maintains 24/7 on-site registered nurse coverage, and reports staff-to-resident ratios up to twice the Australian industry average.

Revenue is generated through a government-regulated fee structure for residential care (Basic Daily Fee capped at 85% of the annual single basic age pension; Refundable Accommodation Deposits/Daily Accommodation Payments; Higher Everyday Living Fee premium tier; means-tested Non-Clinical Care Contributions and Hotelling Contributions) plus Home Care/NDIS fees, M by Montefiore retirement living fees, Single ($55) and Couple ($95) Memberships with AGM voting rights, and tax-deductible donations to the Montefiore Foundation. As a registered charity, surpluses are reinvested into services, staff development, and research rather than distributed. Service delivery is direct via dedicated campuses and field-based home care teams, with no reseller or partner intermediary channels.

The customer base spans older Australians requiring residential aged care (high care, low care, dementia, respite with 2-week minimum), individuals needing home-based and NDIS support, people living with dementia and their families, affluent self-funded retirees seeking luxury independent living, and older community members accessing day programs. Governance includes Board Director Peter Gonski (specialist geriatrician) and Henry Brodaty AO as Montefiore Chair of Healthy Brain Ageing (named 2026 Senior Australian of the Year), with CEO Robert Orie leading operations. The wholly-owned subsidiary SMMJH Camelot PTY Ltd trades as Maroubra Shores. The organization is bound by the Australian Privacy Act 1988 (Cth).

Name

Montefiore

Legal name

Sir Moses Montefiore Jewish Home incorporated by Act of Parliament (NSW)

Website

https://montefiore.org.au

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Montefiore is a 135-year-old Sydney-based not-for-profit aged care organization operating three residential campuses, home care/NDIS, luxury retirement living, allied health, and dementia support services, serving older Australians and people with disabilities under a government-subsidized fee model.

Ownership category

akta.pro rank

Product category

Aged Care and Senior Living Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Nonprofit / Faith-Based CCRCs (HLADAEAC)

akta.pro secondary industries

Luxury / High-End CCRCs (HLADAEAI), Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), General Assisted Living Facilities (HLADABAA)

Keywords

• Residential aged care
• Home care services
• Dementia care programs
• Retirement living community
• Allied health services

Headquarters

HQ city

Randwick

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Residential Aged Care Fees: Government-subsidized residential care with Basic Daily Fee (up to 85% of annual single basic age pension), Accommodation Payment (RAD/DAP), Higher Everyday Living Fee (HELF), and means-tested contributions
2. Home Care Services: At-home care and NDIS disability support services delivered to clients in their homes
3. Membership and Donations: Single Membership ($55) and Couple Membership ($95) with voting rights at AGM, plus tax-deductible donations to the Montefiore Foundation
4. Retirement Living: M by Montefiore luxury retirement living and independent living community services

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Montefiore is a not-for-profit aged care provider that delivers residential aged care across three Sydney campuses (Randwick, Hunters Hill, Woollahra) as well as home care, NDIS disability support, luxury retirement living, allied health and dementia programs. Its services cover high care, low care, dementia care, respite care, and community day programs, supported by 120+ in-house allied health practitioners and 24/7 registered nursing.

Product overview

Montefiore offers a multi-service aged care portfolio centered on residential care delivered across three Sydney campuses (Randwick, Hunters Hill, and Woollahra), supplemented by home care services, luxury retirement living, allied health therapy, dementia-specific programs, and community day centers. The Residential Care arm provides high care, low care, dementia care, and respite care with 24/7 nursing and 120+ allied health practitioners. Help at Home delivers flexible in-home support and NDIS services. M by Montefiore offers premium retirement living. Renew provides physiotherapy and allied health services. DementiaReady extends post-diagnostic community support. The organization also publishes educational content including Life Magazine, the Golden Voices podcast, Spotlight Series webinars, and annual reports.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Care by Montefiore Residential aged care services delivered across three Sydney campuses (Randwick, Hunters Hill, Woollahra) offering high care, low care, dementia care, and respite care with 24/7 registered nursing and 120+ in-house allied health practitioners.
• Help at Home by Montefiore Flexible home care and NDIS disability support services delivered to clients in their homes, providing expert at-home assistance and care when and where needed.
• M by Montefiore Five-star luxury retirement living and independent living community offering premium accommodation and lifestyle services for affluent self-funded seniors.
• The Burger Centre Day centres at Randwick and Hunters Hill providing social support and recreational programs for older members of the community.
• Renew by Montefiore Physiotherapy and allied health services focused on improving mobility and quality of life through expert therapeutic care and wellness programs for the community.
• DementiaReady by Montefiore Community-facing post-diagnostic support service for people living at home with dementia, providing personalized assistance to maintain independence and engagement.

Quantifiable outcome

• Staff-to-resident ratios up to 2x industry average
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Southern Cross Care: Faith-based nonprofit aged care and retirement living operator across multiple Australian states. Comparable in structure (nonprofit, multi-service) and resident mix to Montefiore.
• Uniting (Uniting NSW.ACT): NSW-based faith-affiliated nonprofit aged care provider offering residential, home and community care. Comparable in geography, mission-driven structure and multi-service continuum approach to Montefiore.
• Estia Health: ASX-listed residential aged care provider with homes across Australia. Directly comparable in resident profile, fee structure and government funding model to Montefiore's residential care business.
• Ryman Healthcare: Listed retirement village and aged care operator with significant Australian presence. Comparable to Montefiore on the integrated independent-living-to-care continuum and premium resident positioning, though for-profit.
• Regis Healthcare: Large ASX-listed residential aged care operator with ~70 facilities across Australia. Directly comparable to Montefiore in residential aged care core offering, though at larger scale and for-profit.
• Catholic Healthcare: Australian faith-based nonprofit providing residential aged care, home care and retirement living. Closely comparable to Montefiore as a values-driven CCRC with a similar mix of independent, assisted and residential care.
• Bolton Clarke: Large Australian not-for-profit aged care provider offering residential care, home care and retirement living across multiple states. Directly comparable to Montefiore's multi-service nonprofit CCRC model and similar community-based ethos.
• Anglicare (NSW/ACT and other state entities): Faith-based nonprofit delivering residential aged care, home care and retirement living across Australia. Comparable to Montefiore in mission, funding model and continuum-of-care service mix.

Broad incumbents

• Aveo Group: ASX-listed retirement living and aged care operator with a focus on independent living communities. Comparable to Montefiore's M by Montefiore luxury retirement offering, though broader scale and for-profit.
• Bupa Aged Care (Australia): Major Australian aged care provider (part of global Bupa) offering residential, home and retirement services. A large incumbent competitor overlapping with Montefiore across most service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Montefiore