iSource

What iSource does

iSource AG is a privately held Swiss IT outsourcing specialist founded in 1999 and headquartered in Glattbrugg. The company delivers managed cloud, security, workplace, and network services to small and medium enterprises across Switzerland, with the primary customer base being KMU that lack internal IT depth. Its portfolio is anchored in four service pillars — Consulting, Security, Customer Services, Cloud, and Network Services — and is executed almost entirely on the Microsoft 365 and Azure stack, augmented by FreshService for ITSM/identity lifecycle, TeamViewer for remote support, and Oneconsult for incident response. Differentiated offerings include the ISAE 3402 Type 2-audited control environment (held since 2013), ISO 27001-compliant Swiss data residency at EveryWare and Interxion, the Arbeitsplatz als Service (WaaS) subscription bundle, the free Cyber Security Quickcheck funnel product, and a monthly M365 Feature Briefing in Swiss German presented by a Microsoft MVP.\n\nRevenue mechanics blend recurring managed services contracts, project-based cloud consulting, and newer subscription packaging. Public pricing exists only for standardised items (Booster Webinars at CHF 490/session, M365 Feature Briefing at CHF 250/month per company, a free Cyber Security Quickcheck), while the bulk of contracts are customised and quote-based. The go-to-market is consultative direct sales led by Head of Sales Patrik Hofmann (since early 2025), supplemented by a Microsoft-led partner channel and lead capture via the corporate website, podcast, whitepapers, and webinars. CEO Toni Fuchs, in role since March 2020, oversees a leadership bench that added Head of Engineering & Operations Michael Heydecker in April 2025 and an apprentice trainer in August 2024.\n\niSource operates exclusively in the Swiss market (no global footprint claim) and reports headcount in the 11–50 range. Ownership remains with the founding shareholders and management — the company has never raised external funding and has no parent or holding entity. Vertical diversification beyond core KMU includes Healthcare, Industrial, and Foundations/Non-Profit segments, with the security, compliance, and data-residency proposition targeted at customers subject to FINMA-aligned requirements.

Name

iSource

Legal name

iSource AG

Website

https://isource.ch

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

iSource AG is a Swiss IT outsourcing company founded in 1999 that delivers managed cloud, security, workplace, and network services to small and medium enterprises across Switzerland from its Glattbrugg headquarters.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDABAMAH

Hybrid Cloud Migration, Modernization & Integration

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Hybrid Cloud Infrastructure

SECONDARYHDABAHAF

Cloud Identity & Access Management Infrastructure (IAM/IdP/MFA)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Cloud Security & Compliance Infrastructure

SECONDARYHDABAMAA

Hybrid Cloud Platforms & Orchestration

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Hybrid Cloud Infrastructure

SECONDARYHDABAMAF

Hybrid Cloud Compute & Virtualization Stack (HCI/VMs/Kubernetes)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Hybrid Cloud Infrastructure

Keywords

• Managed IT services
• Cloud outsourcing
• Microsoft 365 services
• IT security services
• Modern workplace solutions

Headquarters

HQ city

Glattbrugg

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing IT outsourcing services including cloud management, security monitoring, workplace support and network services. Delivered as recurring managed service contracts tailored to customer needs.
2. Professional Services - Consulting & Training: Booster webinars (CHF 490 per custom session), M365 Feature Briefing (CHF 250/month), and workshops for cloud migration and Microsoft tool adoption
3. Device as a Service (WaaS): Workplace as a Service model combining device rental, software, security services and personal support in a monthly subscription
4. Cloud Consulting & Migration: Azure and Microsoft 365 consulting services for cloud migration and optimization projects

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

iSource AG provides managed IT outsourcing services to Swiss small and medium enterprises (KMU), covering cloud, security, workplace, and network services. The company implements and manages Microsoft 365, Azure, and Teams environments, and offers 24/7 IT helpdesk, cybersecurity services, and workplace modernization under a single-provider model.

Product overview

iSource offers a unified IT outsourcing and managed services portfolio for Swiss SMEs, built around four core service pillars: Consulting Services, Security Services, Customer Services, Cloud Services, and Network Services. These services are delivered through specialized solutions including Modern Workplace, Microsoft 365, Microsoft Teams, and Microsoft Azure implementations. The portfolio includes specialized offerings like Arbeitsplatz als Service (WaaS) combining Device as a Service with integrated security and Microsoft 365, the Cyber Security Quickcheck for risk assessment, M365 Feature Briefing for monthly updates, Booster Webinare for tool training, Cloud Workshops for migration, and Identity Access Management via FreshService. iSource positions itself as a strategic partner providing end-to-end IT outsourcing with 24/7 support and over 25 years of experience in the Swiss market.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting Services
• Security Services
• Customer Services
• Cloud Services
• Network Services
• Modern Workplace
• Microsoft 365 Managed Service
• Microsoft Teams Managed Service
• Microsoft Azure Managed Service Managed Azure cloud infrastructure services for Swiss SMEs, including architecture, migration, security, and 24/7 operations.
• Arbeitsplatz als Service (WaaS)
• Cyber Security Quickcheck

Quantifiable outcome

• Successfully prevented ransomware attack through proactive monitoring and rapid response
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability9 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• OneconsultcoreStrategic or Co-development PartnerCyber Security partnership for Cyber Security Quickcheck service. Oneconsult provides cybersecurity expertise, digital forensics and incident response capabilities. Gregor Wegberg, Head of Digital Forensics & Incident Response, participates in joint customer assessments.
• MicrosoftflagshipTechnology or IntegrationPrimary technology partner for cloud solutions. iSource is a Microsoft partner specializing in M365, Azure, Teams, and Microsoft security solutions. Microsoft MVP Rolf Tröndle (Cloud Wizard) on team.
• PluralsightcoreTechnology or IntegrationLearning platform partnership providing employees access to 7000+ courses for continuous skill development. Implemented October 2024 for internal employee training.
• FreshServicecoreTechnology or IntegrationIT Service Management (ITSM) tool used for customer Identity Access Management, ticket management, and service desk operations.
• EveryWarecoreTechnology or IntegrationData center infrastructure partner providing high-availability data center services in Switzerland.
• InterxioncoreTechnology or IntegrationData center infrastructure partner providing high-redundancy infrastructure. Part of the company's commitment to Swiss-based data hosting.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Netrics: Swiss managed services and cloud provider (formerly nexellent) offering cloud, security, and workplace services to Swiss SMEs and enterprises. Directly comparable in target market, Microsoft/Azure focus, and managed-service delivery model.
• UMB AG: Swiss IT services company specializing in cloud, security, workplace, and managed services for mid-market and enterprise customers. Highly comparable in service portfolio, Microsoft alignment, and Swiss mid-market focus.
• Inventx AG: Swiss IT services firm specializing in digital solutions and managed services for financial services and regulated industries. Comparable Swiss mid-market focus with shared ISAE/compliance-driven positioning.
• Tineo AG: Swiss full-service IT provider (formerly T-Systems Switzerland) offering cloud, workplace, network, and managed services. Directly comparable managed-service portfolio and Swiss mid-market/enterprise customer base.
• MTF Solutions AG: Swiss IT services and managed-services provider covering cloud, workplace, security, and Microsoft solutions for Swiss SMEs. Closely comparable in customer segment, service mix, and Microsoft-centric stack.
• Ti&m AG: Swiss IT services and software company providing managed services, cloud, security, and digital solutions to Swiss banks, insurance, and public-sector clients. Comparable in size, geography, and Microsoft/Azure orientation.

Broad incumbents

• Bechtle AG: Europe's largest IT systems integrator with substantial Swiss operations, offering managed services, cloud, and workplace solutions. Larger incumbent competing for the same Swiss KMU IT outsourcing wallet.
• Axians Switzerland: Swiss arm of VINCI Energies' ICT brand providing managed cloud, workplace, security, and network services to Swiss enterprises. Comparable service portfolio targeting similar mid-market customers.
• Swisscom Enterprise Customers: Switzerland's incumbent telecom with a sizable enterprise IT services and cloud division competing for the same Swiss mid-market outsourcing business. A much larger incumbent with overlapping managed-cloud, security, and workplace offerings.

Others

• ALSO Group: Swiss-headquartered IT distribution and services platform providing cloud marketplaces, managed services, and channel enablement across Europe. Overlaps as an adjacent ecosystem player feeding Microsoft solutions to KMU resellers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• YouTubeopen.spotify.com/show/0E6C9uak3iOR02VNwGywyY
• LinkedInlinkedin.com/company/isource-ag

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iSource