CPR Insurance Group
CPR Insurance Group is an independent property and casualty claims management firm that deploys 1,000+ credentialed appraisers across all 50 states to serve insurance carriers, MGAs, governmental agencies, and self-insured entities via an AI-enabled claims platform.
- Company typePrivate
- Founded2013
- HeadquartersIrving, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CPR Insurance Group does
CPR Insurance Group, LLC is an independent property and casualty claims management company headquartered in Irving, Texas, founded in 2013. The firm delivers claims resolution and adjusting services through a nationwide network of over 1,000 credentialed appraisers operating across all 50 states, with centralized quality oversight from its Irving headquarters. Its core offering spans nine service modules: Program Business, Specialty Vehicles, Commercial Vehicles, Heavy Equipment, Automobiles, Property, Catastrophic, Casualty, and Motor Truck Cargo. Technology is positioned as a differentiator: the company markets AI-driven analysis, predictive analytics, fraud detection, and dynamic real-time case management, supported by integrations with industry-standard estimating platforms (Mitchell, CCC, Audatex), a SOC-1 controls posture, and the CPR Insurance App for iOS. Internal operating programs — PLUS (quality control) and Rapid Resolution (3-day auto estimates) — codify delivery standards, and CAT teams can be assembled on-site within 48 hours.
CPR operates as a B2B professional services firm targeting insurance companies, MGAs, program managers, self-insured entities, governmental agencies (notably the Texas Property & Casualty Insurance Guaranty Association and the City of Fort Worth), and insurance brokers/agents. Revenue is generated through quote-based claims management and TPA engagements. The company holds an all-lines adjuster license from the Texas Department of Insurance and is certified as a Minority Business Enterprise (MBE) and Historically Underutilized Business (HUB), which supports government procurement access. The company is privately held, bootstrapped with no disclosed outside funding, and led by Clessie ("Les") F. Titus (President & CEO) and Michael R. Trotter (Managing Director & CFO).
CPR Insurance Group firmographics
Firmographics- Name
- CPR Insurance Group
- Legal name
- CPR Insurance Group, LLC
- Website
- https://cprins.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CPR Insurance Group is an independent property and casualty claims management firm that deploys 1,000+ credentialed appraisers across all 50 states to serve insurance carriers, MGAs, governmental agencies, and self-insured entities via an AI-enabled claims platform.
- Ownership category
- akta.pro rank
CPR Insurance Group industry classification
Industry- Product category
- Claims Management Services
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Claims Adjudication & Rules/Edits Configuration Support (BPAAAFAE)
- akta.pro secondary industry
- Subrogation, Recovery & Coordination of Benefits (COB) Support (BPAAAFAG)
Keywords
Where CPR Insurance Group is headquartered
LocationHeadquarters
- HQ city
- Irving
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CPR Insurance Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Claims Management Services: Professional claims management and adjusting services provided to insurance companies, MGAs, corporations, brokers and governmental entities. Services include program business, specialty autos, commercial vehicles, heavy equipment, automobiles, property, catastrophic, casualty, and motor truck cargo claims handling.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
CPR Insurance Group product offering
Product offeringCore offering
CPR Insurance Group is an independent claims management company providing property and casualty claims resolution services to insurance carriers, MGAs, Program Managers, self-insured entities, governmental agencies, and brokers. It delivers nine core service modules spanning program business, specialty/commercial/heavy equipment vehicles, automobiles, property, catastrophic losses, casualty, and motor truck cargo, supported by a nationwide network of 1,000+ credentialed field adjusters managed centrally from Irving, Texas. Services include first notice of loss, field investigation, appraisals, settlement negotiation, and indemnification, enabled by AI-driven analysis, predictive analytics, fraud detection, and dynamic real-time case management.
Product overview
CPR Insurance Group is an independent claims management company offering a platform of nine core service modules: Program Business (turn-key commercial auto claims management), Specialty Vehicles, Commercial Vehicles, Heavy Equipment, Automobiles, Property, Catastrophic, Casualty, and Motor Truck Cargo. The company operates a nationwide network of over 1,000 state-licensed appraisers across all 50 states, managed centrally from its Irving, Texas headquarters. Services are delivered through a proprietary claims management approach combining AI-driven analysis, predictive analytics, and dynamic real-time case management. A companion mobile app (CPR Insurance App) extends access to policyholders and claimants on iOS devices.
Differentiator
Problem solved
Functional benefit
Brands
- PLUS Program: Internal Quality Control Process that ensures delivery of a consistent product across the country.
- Rapid Resolution Program
Products and services
- Program Business Claims Management Turn-key claims management solution for complex commercial auto liability and physical damage claims, serving MGAs, Program Managers, and Insurance Carriers. Includes first notice of loss, field investigation, indemnification, and compliance reporting with SOC report on controls, accounting bordereaux, loss runs, and transactional data feeds.
- Specialty Vehicles Appraisal Nationwide appraisal services for specialty vehicles including municipal units, motorcycles, RVs, ATVs, antique autos, and other unique vehicle types, delivered through the network of state-licensed appraisers.
- Commercial Vehicles Claims Handling Independent estimates and damage assessments for commercial transportation vehicles including tractor/trailers, flatbed trucks, reefer trailers, box trucks, tanker trucks, oilfield equipment, and forestry equipment.
- Heavy Equipment Appraisal Specialized heavy equipment appraisals and damage assessments for construction equipment, farming equipment, and specialty machinery including dozers, front-end loaders, cement trucks, and agricultural implements.
- Automobile Claims Services Network of over 1,000 state-licensed appraisers providing automobile physical damage estimates, lease return evaluations, fleet management, and mechanical inspections across all 50 states, with one-hour acknowledgement and vehicle inspection within 3-5 business days.
- Property Claims Services Third-party property damage claim services including inspection and evaluation of damage caused by motor vehicles to homes, building walls, fences, and loading docks, with forensic accounting support for business interruption losses.
- Catastrophic Loss Management Rapid response catastrophic loss management with teams assembled on-site within 48 hours to handle multiple appraisals for hail, flood, wind, fire, vandalism, and collision losses for vehicle dealers and fleets.
- Casualty Claims Management Innovative bodily injury claims settlement approach built on honesty and integrity, with field adjusters assessing property damage and managing communication with injured parties to extinguish exposures efficiently, achieving an 88%+ successful settlement rate.
- Motor Truck Cargo Claims Comprehensive motor truck cargo claims management including damage inspection, physical relocation or storage of cargo assets, documentation review, towing disposition, and negotiation of towing and storage charges.
- CPR Insurance App Mobile application for iPhone and iPad providing policyholders and claimants with on-the-go access to CPR Insurance Group's claims management services.
Quantifiable outcome
- 88%+ successful settlement rate for casualty claims
- +3 more outcomes
Companies that use CPR Insurance Group
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles5 records
CPR Insurance Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature8 records
CPR Insurance Group partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- TPCIGA (Texas Property & Casualty Insurance Guaranty Association)coreTPCIGA was created by legislation in 1971 to provide a mechanism for payment of covered property and casualty claims, avoid financial loss to claimants or policy holders due to insurer impairment, assist in detection and prevention of insurer insolvencies, and provide association to assess the cost of protection among insurers. CPR provides claims processing services for TPCIGA's covered claims of insolvent insurance companies.
- City of Fort Worth Risk ManagementcoreThe City of Fort Worth Risk Management division coordinates claims and litigation, loss prevention/loss control, and city-owned commercial insurance programs. CPR provides risk management and claims services to the City of Fort Worth.
- TMPAA (Target Markets Program Administrators Association)minorTMPAA is an organization dedicated to the unique challenges of Program Specialists. TMPAA defines Program Business as insurance products targeted to a particular niche market or class, generally representing a book of similar risks placed with one carrier. CPR is a partner providing services to TMPAA members.
Scale indicators10 records
Recent moves1 record
Expansion highlights5 records
CPR Insurance Group competitors and assessment
Company assessmentDirect peers
- Sedgwick: Largest independent claims management firm in the U.S., providing property, casualty, auto, and catastrophe claims handling to insurers and self-insureds. Direct competitor to CPR across all nine service modules, but at substantially greater scale and with international reach.
- Crawford & Company: Global claims management and adjusting firm serving insurance carriers, MGAs, and self-insureds across P&C, casualty, and catastrophe lines. Direct peer with broader geographic footprint and diversified service lines overlapping CPR's portfolio.
- Engle Martin & Associates: Independent commercial property and casualty adjusting firm providing field adjusting, catastrophe response, and claims management to carriers and MGAs across the U.S. Closely comparable model to CPR, focused on commercial auto, property, and casualty with CAT surge capability.
- Eagle Adjusting Services: Independent claims adjusting firm offering auto, property, commercial, and catastrophe adjusting services for insurance carriers and MGAs. Comparable in service mix and customer base to CPR's nationwide adjusting network.
- Pilot Catastrophe Services: Specialty catastrophe claims management and field adjusting provider serving insurance carriers, MGAs, and self-insureds. Comparable to CPR's catastrophe module with a CAT-focused deployment model.
- Alacrity Solutions: Independent multi-line claims management and adjusting company providing auto, property, casualty, and catastrophe claims handling to carriers and MGAs. Direct competitor to CPR with similar service-line breadth.
- The Yanez Group: Independent third-party claims administration firm offering auto, property, casualty, and workers' compensation claims services to carriers and self-insureds. Closely comparable services and customer base to CPR.
- TQRS Inc. (formerly The Quality Repair & Service Network): Independent claims handling and PDR network supporting insurance carriers on auto physical damage claims. Adjacent peer to CPR's PDR program and auto physical damage services.
Broad incumbents
- Davies Group: Global specialist professional services firm operating across insurance, claims, and risk management, providing claims handling, loss adjusting, and TPA services. Compares as a broader incumbent offering overlapping P&C claims services.
Emerging players
- ClaimTec: Insurance technology and claims management firm using proprietary technology platforms to handle P&C claims for carriers. Comparable technology-forward positioning to CPR but with greater emphasis on software/insurtech differentiation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CPR Insurance Group social profiles
Digital presenceCPR Insurance Group compliance and trust
Trust signalCompliance2 records
CPR Insurance Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
CPR Insurance Group leadership team
Management profileNumber of profiles
Profiles6 records
CPR Insurance Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CPR Insurance Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CPR Insurance Group
What does CPR Insurance Group do?
CPR Insurance Group is an independent claims management company providing property and casualty claims resolution services to insurance carriers, MGAs, Program Managers, self-insured entities, governmental agencies, and brokers. It delivers nine core service modules spanning program business, specialty/commercial/heavy equipment vehicles, automobiles, property, catastrophic losses, casualty, and motor truck cargo, supported by a nationwide network of 1,000+ credentialed field adjusters managed centrally from Irving, Texas. Services include first notice of loss, field investigation, appraisals, settlement negotiation, and indemnification, enabled by AI-driven analysis, predictive analytics, fraud detection, and dynamic real-time case management.
Is CPR Insurance Group a public or private company?
CPR Insurance Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CPR Insurance Group founded?
CPR Insurance Group was founded in 2013. It employs 11 to 50 people.
Where is CPR Insurance Group based?
CPR Insurance Group is headquartered in Irving, United States, in the North America region.
How does CPR Insurance Group make money?
One revenue line is on record: claims Management Services.
Who are CPR Insurance Group's main competitors?
Direct peers on record are Sedgwick, Crawford & Company, Engle Martin & Associates, Eagle Adjusting Services, Pilot Catastrophe Services, Alacrity Solutions, The Yanez Group and TQRS Inc. (formerly The Quality Repair & Service Network). Davies Group is listed as a broad incumbent. ClaimTec is listed as an emerging player.
Does CPR Insurance Group have an API?
No public API is recorded for CPR Insurance Group.
What industry is CPR Insurance Group in?
CPR Insurance Group's product category is Claims Management Services. Its primary akta.pro industry code is BPAAAFAE, Claims Adjudication & Rules/Edits Configuration Support, with a secondary code of BPAAAFAG, Subrogation, Recovery & Coordination of Benefits (COB) Support. Its NAICS code is 5242 and its SIC code is 6411.