Collain Healthcare

What Collain Healthcare does

Collain Healthcare is a U.S. healthcare-software vendor that sells a purpose-built electronic health record (EHR) and supporting modules to long-term and post-acute care (LTPAC) operators. Its primary segments are skilled nursing facilities (SNF) and assisted living (AL) communities, with secondary reach into memory care, ambulatory surgery centers, and atypical care models such as adult daycare and multi-residential facilities. The core platform, Collain EHR, is a web-based, HIPAA-compliant system designed for LTPAC clinical, billing, and administrative workflows, with native integrations to pharmacies, labs, physician groups, therapy providers, financial clearinghouses, eligibility verification, MDS submission, and Health Information Exchanges.

Around the EHR, the company bundles five additional modules: 2567 RapidRespond, an AI-assisted web tool that drafts CMS-2567 Plans of Correction from uploaded survey documents; ANALYZE™, an enterprise-style business-intelligence and KPI dashboard layer typically targeted at large health systems; CONNECT™, a HIPAA-compliant real-time messaging platform for staff, caregivers, residents, and families; VITALS™, a vitals-capture and documentation workflow with associated hardware that integrates with any EHR; and an accounting and billing module built around census-based billing and claims management. The company states measurable outcomes including 50% faster point-of-care documentation, a 60% reduction in vitals capture-to-document time, 50-75% reductions in overtime, an 80% reduction in training time, and up to 10% higher justifiable reimbursement.

Revenue comes primarily from annual EHR subscriptions (quote-based, with a stated 30-50% savings versus competitors), the $200/year-per-CCN 2567 RapidRespond subscription, VITALS hardware sales plus software, and implementation/professional services. GTM is predominantly direct enterprise sales with a three-step process (discovery call, personalized presentation, workflow proof), supplemented by content marketing, SEO, and a self-service checkout for 2567 RapidRespond. The company is a privately held LLC and operates as a subsidiary of Harris Computer, a diversified technology conglomerate, with its headquarters in Niagara Falls, NY.

Name

Collain Healthcare

Legal name

Collain Healthcare, LLC

Website

https://collain.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Collain Healthcare is a U.S. healthcare-software vendor that sells a purpose-built web-based EHR and supporting modules (analytics, communications, vitals, billing, and AI-assisted compliance) to long-term and post-acute care operators such as skilled nursing facilities and assisted living communities.

Ownership category

akta.pro rank

Product category

Long-Term and Post-Acute Care EHR Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Long-Term Care (LTC) & Post-Acute EHRs (HLACAAAD)

akta.pro secondary industries

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Electronic health records
• Long-term care software
• Post-acute care EHR
• Healthcare analytics
• Clinical documentation

Headquarters

HQ city

Georgetown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. EHR Software Subscriptions: Annual subscription-based pricing for EHR software with guaranteed 30-50% savings on annual EHR costs compared to competitors. The platform is offered as a full suite covering clinical, billing, and administrative needs.
2. 2567 RapidRespond Subscriptions: Annual subscription at $200 per year per CCN (CMS provider number) with unlimited access. Portfolio pricing available for operators with multiple locations.
3. VITALS™ Hardware and Software: VITALS™ solution includes hardware (Vitals Sign Monitor), software, EHR integration capability, connected medical devices, support and maintenance contract, and training. Hardware can be purchased from integrated partners or existing equipment used.
4. Professional Services: Implementation services including 7-step proprietary implementation process with potential for organizations to be up and running in 90 days or less.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Collain Healthcare develops and sells a web-based electronic health record (EHR) and integrated care platform purpose-built for long-term and post-acute care (LTPAC) facilities, including skilled nursing, assisted living, and memory care. The suite combines clinical documentation, billing, analytics, secure messaging, and vitals capture into a unified HIPAA-compliant system. Offerings are sold primarily to senior care operators across the United States.

Product overview

Collain Healthcare offers a unified suite of purpose-built platforms for long-term and post-acute care (LTPAC) facilities. The core product is the Collain EHR, a web-based Electronic Health Record software with guaranteed 30-50% savings. The suite integrates five key modules: 2567 RapidRespond (AI-assisted Plans of Correction), ANALYZE™ Business Intelligence (analytics dashboards), CONNECT™ Mobile Communications Platform (HIPAA-compliant messaging), VITALS™ Capture & Doc Workflow (vitals automation with hardware integration), and Accounting & Billing (census-based billing and claims management). All solutions are designed specifically for senior living, skilled nursing, assisted living, memory care, and atypical care models.

Differentiator

Problem solved

Functional benefit

Brands

• Collain EHR: Electronic Health Records software platform for long-term and post-acute care facilities
• 2567 RapidRespond
• ANALYZE
• CONNECT
• VITALS

Products and services

• Collain EHR

Quantifiable outcome

• 50% faster documentation through Point of Care Documentation (POCS)
• +7 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature10 records

Partnerships

One partnership is on record.

• Medical Device Partners (Hardware Suppliers)supportingTechnology or IntegrationVITALS™ solution offers integration with medical device partners for hardware supply. Customers can use their own carts, tablets, laptops, or purchase from one of Collain's integrated partners. Partners supply vitals monitoring equipment including BP monitors, thermometers, SPO2 sensors, pulse oximeters, glucometers, and EKG devices.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cantata Health: Cantata Health (formerly NTT Data healthcare) offers EHR and care-management solutions for acute, post-acute, and behavioral health, with overlapping LTPAC functionality. It is a comparable mid-sized niche EHR competing for similar SNF and assisted-living deals.
• Netsmart Technologies: Netsmart provides EHR and post-acute care technology for skilled nursing, behavioral health, and home care, overlapping directly with Collain's LTPAC and assisted-living focus. Both compete for the same mid-market and enterprise SNF operators.
• Eldermark: Eldermark is a senior-living EHR and operational platform for assisted living, memory care, and skilled nursing. It is a smaller direct competitor in the same LTPAC verticals with comparable clinical, billing, and resident-engagement features.
• WellSky (formerly MatrixCare): WellSky's MatrixCare is a leading EHR for skilled nursing, assisted living, and home care, directly competing with Collain across the same LTPAC verticals. Both target SNF and senior-living operators with integrated clinical, billing, and analytics modules.
• PointClickCare: PointClickCare is the dominant cloud-based EHR platform serving the skilled nursing and senior care market, with the largest installed base of US SNFs. It is Collain's most direct competitor across the same LTPAC customer segments and use cases.
• American HealthTech (AHT): American HealthTech is a long-standing EHR and financial management platform purpose-built for skilled nursing and post-acute care, sharing Collain's exact LTPAC niche. The two compete for the same SNF and PAC operator customers.

Broad incumbents

• Epic Systems: Epic is the dominant acute-care EHR, increasingly extending into post-acute and ambulatory settings via Care Everywhere and community connect models. Although primarily a hospital play, large IDNs using Epic can pull post-acute partners like Collain out of the market.
• Oracle Health (Cerner): Oracle Health (formerly Cerner) is a broad acute-care EHR incumbent with post-acute and long-term care extensions. While its primary footprint is hospitals, its LTPAC modules overlap with Collain's clinical documentation and interoperability scope.
• MEDITECH: MEDITECH is a broad hospital EHR vendor with post-acute and long-term care offerings, serving community hospitals and their affiliated SNFs. It competes indirectly with Collain when health systems mandate a single vendor across the care continuum.

Emerging players

• Caregility: Caregility provides virtual care and telemonitoring platforms for hospitals and post-acute settings, with overlap in the LTPAC virtual-care category adjacent to Collain's messaging and vitals modules. It represents an emerging convergence point between EHR and virtual-care workflows.

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/collain

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Collain Healthcare