eResidentCare
eResidentCare is a cloud-based, HIPAA-compliant care management and EMR SaaS platform purpose-built for assisted living facilities and adjacent residential care settings, offering eMAR, care plans, incident reporting, and multi-location oversight on a subscription starting at $99 per month.
- Company typePrivate
- Founded2009
- HeadquartersMinneapolis, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What eResidentCare does
eResidentCare is a cloud-based SaaS care management and electronic medical record (EMR) platform purpose-built for assisted living facilities and adjacent residential care settings including group homes, memory care, behavioral health residences, adult day care, and sheltered housing. Founded in 2009 by Doreen Arlandson and operated through Software Solutions Associates, LLC, the platform delivers a unified documentation environment covering daily charting and ADLs, electronic Medication Administration Records (eMAR), customizable resident assessments, care plan building, incident reporting, an eFile Cabinet for resident documents, and PDF/Excel exportable reporting. The product is hosted on HIPAA-compliant Google Cloud infrastructure, is accessible from any modern browser without software installs, and includes a multi-location oversight console for operators managing several facilities from a single view.
eResidentCare firmographics
Firmographics- Name
- eResidentCare
- Legal name
- Software Solutions Associates, LLC
- Website
- https://eresidentcare.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Short description
- eResidentCare is a cloud-based, HIPAA-compliant care management and EMR SaaS platform purpose-built for assisted living facilities and adjacent residential care settings, offering eMAR, care plans, incident reporting, and multi-location oversight on a subscription starting at $99 per month.
- Ownership category
- akta.pro rank
eResidentCare industry classification
Industry- Product category
- Assisted Living Care Management Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Acute Care & Hospital EHRs (HLACAAAA)
Keywords
Where eResidentCare is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
eResidentCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription: Cloud-based SaaS subscription model for assisted living care management software. Pricing is structured with plans starting at $99 per month with flexible billing options including monthly, quarterly, and annual plans. Supports both single homes and multi-location organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starting tier for single homes and small facilities |
| Subscription | Pay-as-you-go | Quarterly billing option |
| Subscription | Annual | Annual billing option for cost savings |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
eResidentCare product offering
Product offeringCore offering
eResidentCare provides a cloud-based electronic medical record (EMR) and care management SaaS platform built specifically for assisted living facilities. It centralizes daily charting, ADLs, electronic medication administration (eMAR), care plans, assessments, incident reporting, resident document storage, and operational reporting into a single HIPAA-compliant system accessible from any browser without software installs. The platform supports both single assisted living homes and multi-location operators with centralized oversight capabilities.
Product overview
eResidentCare is a single unified SaaS care management platform built specifically for assisted living facilities. The core platform provides the foundational infrastructure for documentation, medication tracking, and regulatory compliance, while specialized modules handle distinct functions including Daily Charting & ADLs, Medication Administration (eMAR), Resident Assessments, Resident Care Plans, Resident Notes and Incident Reporting, Resident Data Storage (eFile Cabinet), and Reporting/Documentation. All modules operate within the unified platform and share a common data repository accessible across multiple facility locations.
Differentiator
Problem solved
Functional benefit
Products and services
- eResidentCare Care Management Platform Cloud-based electronic medical record and care management platform for assisted living facilities, providing real-time documentation, medication administration (eMAR), care plans, assessments, incident reporting, resident document storage, and operational reporting accessible from any browser with no software installs. Targeted at assisted living homes, group homes, memory care, behavioral health, adult day care, and sheltered housing operators.
Quantifiable outcome
- Saves hours of work at the end of the month
- +3 more outcomes
Companies that use eResidentCare
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles2 records
eResidentCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
eResidentCare partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Google CloudcoreGoogle Cloud provides the secure infrastructure hosting for the eResidentCare platform. Google Cloud supports HIPAA compliance to help safeguard protected health information. This is a foundational infrastructure partnership providing the cloud backbone for all platform operations.
- FreshdeskcoreFreshdesk is used for fast and organized customer support, tracking and managing every customer request. This ticketing system enables responsive support services for eResidentCare customers.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
eResidentCare competitors and assessment
Company assessmentDirect peers
- Eldermark: Eldermark provides senior living management software including electronic medication administration, care planning, and incident tracking for assisted living communities — overlapping tightly with eResidentCare's core feature set and target buyer.
- StoriiCare: StoriiCare offers a digital care management platform for assisted living, residential, and group home providers with care planning, documentation, and family communication — competing head-to-head with eResidentCare in the SMB long-term care niche.
- CareMerge: CareMerge delivers senior living EHR, engagement, and family communication software to assisted living and memory care operators — directly comparable to eResidentCare's clinical documentation and care plan features for the ALF buyer.
- ECP (Extended Care Professional): ECP provides clinical and operational software for assisted living, group homes, and adult day care with a similar focus on documentation, eMAR, and incident reporting for SMB long-term care operators.
- Medtelligent (ALIS): Medtelligent sells ALIS, a cloud-based electronic health record and care management platform purpose-built for assisted living and memory care facilities — directly competing with eResidentCare in the same SMB and mid-market ALF segment.
Broad incumbents
- PointClickCare: PointClickCare is the dominant cloud EHR for senior care, skilled nursing, and assisted living with a deep integration marketplace and large enterprise sales motion — competing with eResidentCare but operating at materially larger scale and broader scope.
- WellSky: WellSky offers a broad portfolio spanning home health, hospice, and senior living software with care planning and clinical documentation capabilities that overlap eResidentCare's feature set, typically at enterprise scale.
- Cantata Health (Polaris): Cantata Health's Polaris platform serves senior living, behavioral health, and post-acute care with electronic health records and care management functionality, providing overlapping coverage of eResidentCare's core documentation and eMAR capabilities.
- MatrixCare (ResMed): MatrixCare, owned by ResMed, provides EHR and care coordination software across the post-acute and senior living continuum. It overlaps with eResidentCare on assisted living documentation while serving a much larger enterprise and mid-market footprint.
- Yardi (Senior Living Suite): Yardi's Senior Living Suite combines EHR-style resident care with property management, billing, and accounting for senior living operators — offering overlapping care documentation capabilities to eResidentCare as part of a much broader platform play.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
eResidentCare compliance and trust
Trust signalCompliance2 records
eResidentCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
eResidentCare leadership team
Management profileNumber of profiles
Profiles1 record
eResidentCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eResidentCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eResidentCare
What does eResidentCare do?
eResidentCare provides a cloud-based electronic medical record (EMR) and care management SaaS platform built specifically for assisted living facilities. It centralizes daily charting, ADLs, electronic medication administration (eMAR), care plans, assessments, incident reporting, resident document storage, and operational reporting into a single HIPAA-compliant system accessible from any browser without software installs. The platform supports both single assisted living homes and multi-location operators with centralized oversight capabilities.
Is eResidentCare a public or private company?
eResidentCare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eResidentCare founded?
eResidentCare was founded in 2009.
Where is eResidentCare based?
eResidentCare is headquartered in Minneapolis, United States, in the North America region.
How does eResidentCare make money?
One revenue line is on record: saaS Subscription.
Who are eResidentCare's main competitors?
Direct peers on record are Eldermark, StoriiCare, CareMerge, ECP (Extended Care Professional) and Medtelligent (ALIS). Broad incumbents are PointClickCare, WellSky, Cantata Health (Polaris), MatrixCare (ResMed) and Yardi (Senior Living Suite).
Does eResidentCare have an API?
No public API is recorded for eResidentCare.
What industry is eResidentCare in?
eResidentCare's product category is Assisted Living Care Management Software. Its primary akta.pro industry code is HLACAAAA, Acute Care & Hospital EHRs. Its SIC code is 7372.