EWEB
EWEB (Eugene Water & Electric Board) is a customer-owned public utility providing electric service to about 100,000 customers and water service to more than 60,000 customers in Eugene, Oregon. The municipal utility supplies roughly 90% carbon-free electricity, primarily from low-cost hydropower, on a not-for-profit cost-of-service basis.
- Company typePrivate
- Founded1911
- HeadquartersEugene, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What EWEB does
EWEB (Eugene Water & Electric Board) is a customer-owned public utility headquartered in Eugene, Oregon, providing electric service to approximately 100,000 customers and water service to more than 60,000 customers within an exclusive municipal service territory. Founded in 1911 and governed by a five-member citizen-elected Board of Commissioners, EWEB operates on a not-for-profit cost-of-service basis with no shareholder dividends, meaning customer rates are set to recover operating, maintenance, and capital costs only. The utility generates the majority of its electricity from low-cost hydropower (approximately 80% of supply) via the Carmen-Smith Hydroelectric Project and purchased power arrangements, with roughly 90% of annual energy sourced from carbon-free resources. Water is drawn primarily from the McKenzie River watershed, with distribution and treatment infrastructure serving the Eugene metro area.
EWEB's underlying technology platform centers on a near-complete advanced metering infrastructure rollout (deployed since 2015 and nearing full coverage by early 2026) using Sensus/Xylem smart meters — Stratus electric meters and iPERL/SR II water meters with SmartPoint communication modules. These meters transmit hourly electric and four-hour water usage data over a secure wireless network, enabling automatic outage detection, water leak identification via continuous-flow anomaly detection, remote connect/disconnect, and automated meter reading. The smart meter deployment has reduced service truck rolls by approximately 90% since 2015. Supporting platforms include a self-service customer portal (myaccount.eweb.org), an outage hotline infrastructure, and a transitioning billing system that is migrating customers from Budget Billing to an Average Monthly Billing rolling-12-month model.
EWEB's business model is built on recurring volumetric and fixed monthly charges — residential electric at 10.82 cents/kWh with a $38.50 monthly basic charge, and residential water at $2.15 per thousand gallons with a $26 monthly basic charge. The 2026 adopted operating and capital budget totals $487.3 million. Customer segments span residential (primary), non-residential commercial in small/medium/large demand tiers, income-qualified customers served through the Customer Care Program ($280 annual credit), and 501(c)(3) shelter providers through the Community Partner Care Program. Distribution is exclusively direct-to-consumer within EWEB's certificated territory via the online portal, phone, email, and in-person appointments at Eugene City Hall. EWEB supplements core utility revenue with voluntary programs — Greenpower (bill-roundup contributions), Cleanpower RECs (fixed-block or usage-matched renewable certificates), and Lead Green Carbon Forestry investments — plus an income-based efficiency rebate and zero-interest loan program funded at approximately $3 million annually and a Backup Power loan program of up to $5,000 per customer.
EWEB firmographics
Firmographics- Name
- EWEB
- Legal name
- Eugene Water & Electric Board
- Website
- https://eweb.org
- Company type
- Private
- Founded year
- 1911
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- EWEB (Eugene Water & Electric Board) is a customer-owned public utility providing electric service to about 100,000 customers and water service to more than 60,000 customers in Eugene, Oregon. The municipal utility supplies roughly 90% carbon-free electricity, primarily from low-cost hydropower, on a not-for-profit cost-of-service basis.
- Ownership category
- akta.pro rank
EWEB industry classification
Industry- Product category
- Municipal Electric and Water Utility
- NAICS
- Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213)
- SIC
- Water Supply (4941)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industry
- Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)
Keywords
Where EWEB is headquartered
LocationHeadquarters
- HQ city
- Eugene
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
EWEB business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Electric Service Revenue: EWEB generates revenue primarily through electric service charges to approximately 100,000 customers. Revenue comes from fixed basic charges and volumetric charges based on kilowatt-hour (kWh) consumption. The 2026 residential electric rate is 10.82 cents per kWh with a $38.50 monthly basic charge.
- Water Service Revenue: Water service revenue from approximately 60,000 water customers, including fixed basic charges and volumetric charges. The 2026 residential water rate is $2.15 per thousand gallons with a $26 monthly basic charge.
- Greenpower Program: Voluntary program allowing customers to pay additional amounts on their monthly bills to support local renewable energy projects and rooftop solar installations.
- Cleanpower REC Program: Voluntary Renewable Energy Certificate (REC) purchase program where customers match their electricity usage by purchasing RECs. Option 1: 100% matching at $0.00376 per kWh extra. Option 2: Fixed blocks at $18.80 per 5,000 kWh block or $75.20 per 20,000 kWh block.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Electric - Basic Service |
| Subscription | Monthly | Residential Water - Basic Service |
| Subscription | Monthly | Non-Residential Electric - Small (up to 30 kW/month) |
| Subscription | Monthly | Non-Residential Electric - Medium (31-500 kW/month) |
| Subscription | Monthly | Non-Residential Electric - Large (501-10,000 kW/month) |
| Subscription | Monthly | Non-Residential Water - All Sizes |
| Usage-based | Monthly | Cleanpower Option 1 - 100% Variable REC Purchase |
| Unit Pricing | Monthly | Cleanpower Option 2 - Fixed Block REC Purchase |
| Subscription | Annual | Customer Care Program - Income-Based Bill Assistance |
| Subscription | One time/ perpetual license | Income-Based Efficiency Rebates - Ductless Heat Pump |
| Subscription | One time/ perpetual license | Income-Based Efficiency Rebates - Ducted Heat Pump |
| Subscription | One time/ perpetual license | Income-Based Efficiency Rebates - Insulation |
| Subscription | One time/ perpetual license | Income-Based Efficiency Rebates - Windows |
| Subscription | One time/ perpetual license | Income-Based Efficiency Rebates - Heat Pump Water Heater |
| Subscription | One time/ perpetual license | Backup Power Program Loan |
| Subscription | Monthly | Manual Meter Reading Option |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
EWEB product offering
Product offeringCore offering
EWEB (Eugene Water & Electric Board) is a customer-owned public utility providing electric service to approximately 100,000 customers and water service to more than 60,000 customers in the Eugene, Oregon area. The utility delivers vertically integrated electric service (predominantly from carbon-free hydropower via the Carmen-Smith project) and municipal drinking water drawn from the McKenzie River watershed, supplemented by customer programs including rebates, zero-interest loans, bill assistance, and renewable energy certificate (REC) purchases.
Product overview
EWEB (Eugene Water & Electric Board) is a customer-owned public utility providing electric service to approximately 100,000 customers and water service to more than 60,000 customers in the Eugene, Oregon area. The utility operates a vertically integrated portfolio combining its own hydroelectric generation (Carmen-Smith project) with purchased power, predominantly from carbon-free sources (approximately 90%). EWEB's product suite centers on its core utility services (Electric Service, Water Service) supplemented by customer-facing programs including Rebates & Savings (residential and business efficiency incentives), Smart Meters & Smart Grid (advanced metering infrastructure), and Lead Green initiatives (Cleanpower RECs, Carbon Forestry, Greenpower). Supporting programs include Bill Assistance (Customer Care Program, Community Partner Care, income-based efficiency rebates), Electric Mobility Programs (EV and E-Bike rebates, grants), and Backup Power Program (zero-interest loans). The Customer Portal (myaccount.eweb.org) provides self-service access for account management and bill payment. EWEB's Climate Change Policy targets over 95% carbon-free energy by 2030.
Differentiator
Problem solved
Functional benefit
Products and services
- Electric Service Electric utility service provided to approximately 100,000 customers in the Eugene area, with power supply sourced from approximately 90% carbon-free resources including low-cost hydropower and the Carmen-Smith hydroelectric project. Service includes residential and non-residential (small, medium, large) classes billed on monthly basic charges plus volumetric kWh usage.
- Water Service
Quantifiable outcome
- Smart meters have reduced service truck rolls by 90% since 2015
- +3 more outcomes
Companies that use EWEB
Customer profileSegments3 records
Ideal customer profiles3 records
EWEB technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
EWEB partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights5 records
EWEB competitors and assessment
Company assessmentDirect peers
- Springfield Utility Board: Neighboring Oregon municipal utility serving Springfield, just east of Eugene. Same customer-owned public utility model, electric and water service in Lane County — the most direct comparable to EWEB given overlapping service area and similar governance.
- Salem Electric: Customer-owned electric cooperative serving Salem and nearby areas in Oregon. Comparable distribution-only utility with similar governance and member-customer model.
- Tacoma Public Utilities: Municipal utility in Tacoma, WA providing electric and water service under a customer-owned model. Direct functional peer on dual electric/water delivery and Pacific Northwest hydropower mix.
- Seattle City Light: Large municipally-owned electric utility in the Pacific Northwest with significant hydropower portfolio (~90% carbon-free). Highly comparable to EWEB on ownership structure, clean energy mix, and PNW hydropower reliance, but materially larger scale.
- McMinnville Water & Light: Oregon municipal utility providing electric and water service to McMinnville. Closely mirrors EWEB's customer-owned model, hydro reliance, and dual electric/water delivery, making it a structurally comparable peer.
Broad incumbents
- Portland General Electric: Investor-owned electric utility serving the Portland metro area in Oregon. Overlapping service geography and Oregon regulatory context, but differs materially in ownership (IOU vs. customer-owned) and scale.
- Pacific Power: Investor-owned utility (PacifiCorp subsidiary) providing electric service across Oregon and the broader West. Operates in EWEB's broader Oregon market but as a regulated IOU with a much larger and more diversified footprint.
- Sacramento Municipal Utility District (SMUD): Large California customer-owned electric utility with a substantial carbon-free portfolio. Comparable customer-owned governance and clean energy focus, though operating in a different regulatory and market context than EWEB.
Regional players
- Lane Electric Cooperative: Electric cooperative serving rural Lane County, overlapping EWEB's geographic service territory. Comparable customer-owned utility model with a distribution focus, though primarily rural rather than urban.
- Emerald People's Utility District: Customer-owned electric PUD serving portions of Lane County, Oregon. Comparable customer-owned governance and distribution utility operations in the same region as EWEB.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks4 records
Key highlights6 records
Customer concentration
EWEB social profiles
Digital presenceEWEB financial estimates
Financial estimateRevenue estimate
Valuation estimate
EWEB leadership team
Management profileNumber of profiles
EWEB funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EWEB M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EWEB
What does EWEB do?
EWEB (Eugene Water & Electric Board) is a customer-owned public utility providing electric service to approximately 100,000 customers and water service to more than 60,000 customers in the Eugene, Oregon area. The utility delivers vertically integrated electric service (predominantly from carbon-free hydropower via the Carmen-Smith project) and municipal drinking water drawn from the McKenzie River watershed, supplemented by customer programs including rebates, zero-interest loans, bill assistance, and renewable energy certificate (REC) purchases.
Is EWEB a public or private company?
EWEB is a private company. It is classified as state government owned and is currently operating.
When was EWEB founded?
EWEB was founded in 1911. It employs 501 to 1,000 people.
Where is EWEB based?
EWEB is headquartered in Eugene, United States, in the North America region.
How does EWEB make money?
Four revenue lines are on record. Electric Service Revenue is the primary driver. The others are water Service Revenue, greenpower Program and cleanpower REC Program.
Who are EWEB's main competitors?
Direct peers on record are Springfield Utility Board, Salem Electric, Tacoma Public Utilities, Seattle City Light and McMinnville Water & Light. Broad incumbents are Portland General Electric, Pacific Power and Sacramento Municipal Utility District (SMUD). Regional players are Lane Electric Cooperative and Emerald People's Utility District.
Does EWEB have an API?
No public API is recorded for EWEB.
What industry is EWEB in?
EWEB's product category is Municipal Electric and Water Utility. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of BPAIAMAE, Water Resources Administration (Watersheds, Rivers, Groundwater). Its NAICS code is 221310 and its SIC code is 4941.