Security Masters
Security Masters is a family-run locksmith and security installation company based in Hornchurch, Essex, delivering emergency locksmith, CCTV, access control, and physical security services to residential and commercial customers across Essex, Greater London, and the wider UK via a 120+ partner network.
- Company typePrivate
- Founded1998
- HeadquartersHornchurch, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Security Masters does
Security Masters Ltd is a family-run locksmith and security installation company based in Hornchurch, Essex, founded in 1998 and operating continuously for over 25 years under the leadership of Master Locksmith Mark Radford. The company delivers field-based physical security services to residential and commercial customers across Essex, Greater London, and the Home Counties, with nationwide reach enabled through a network of over 120 approved locksmiths. Its service catalogue spans three main categories: locksmith services (emergency lockouts, non-destructive entry, lock changes and repairs, burglary repairs, and safe installation/removal), home security (CCTV, smart locks, security surveys, doors, grilles, gates, shutters, and home safes), and business security (access control and intercom, fire doors, block management solutions, office security systems, nursery CCTV, and developer-grade security systems).
The underlying technology stack is a mix of physical locksmith tooling and third-party electronic security hardware. CCTV systems are sourced from Hikvision and Serage as approved installer partnerships, with HD imaging, day/night quality, and remote viewing. Access control offerings include networked systems connected to central control rooms monitoring CCTV and alarms, plus smart locks compatible with Ring Doorbell and WiFi cameras. Safe installations meet BSI and insurance-approved Eurograde standards. The company holds Master Locksmiths Association (MLA) full membership, with staff DBS-checked and CCTV installations compliant with the UK Surveillance Camera Code of Practice and UK GDPR.
Revenue is generated on a quote-based, pay-as-you-go model with free no-obligation quotations and unit pricing varying by job complexity. The go-to-market motion is direct-to-consumer and direct-to-SMB via phone (01708 616 411), website contact forms, Google Business Profile, and local search — supplemented by blog content marketing and a presence on Facebook, LinkedIn, and YouTube. Customer segments are horizontal, spanning individual homeowners, landlords and property portfolio managers, estate and letting agents, block management companies, property developers, nurseries, and small-to-medium commercial premises. The company is privately held with no external institutional investment and no disclosed financial data.
Security Masters firmographics
Firmographics- Name
- Security Masters
- Legal name
- Security Masters Ltd
- Website
- https://security-masters.co.uk
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Security Masters is a family-run locksmith and security installation company based in Hornchurch, Essex, delivering emergency locksmith, CCTV, access control, and physical security services to residential and commercial customers across Essex, Greater London, and the wider UK via a 120+ partner network.
- Ownership category
- akta.pro rank
Security Masters industry classification
Industry- Product category
- Locksmith and Physical Security Installation Services
- NAICS
- Locksmiths (561622), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Key Management, Duplication & Locksmith Services (HSAHAEAD)
- akta.pro secondary industry
- Keyholding, Lock/Unlock & Premises Control Services (BPABAMAM)
Keywords
Where Security Masters is headquartered
LocationHeadquarters
- HQ city
- Hornchurch
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Security Masters business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Locksmith Services: Core revenue stream from locksmith services including lock changes, lock repairs, non-destructive entry, key cutting, and emergency lockout response. Services provided at customer locations (field service).
- Security System Installations: Installation of CCTV, access control systems, smart locks, fire doors, security grilles, gates, and shutters for residential and commercial properties.
- Security Surveys: Professional property security assessments and risk evaluations providing tailored recommendations for security improvements.
- Burglary Repair Services: Post-break-in repair services including lock replacement, door/window repairs, boarding up, and security restoration. Also includes documentation for insurance claims.
- Safe Installation and Removal: Professional safe installation to insurance-compliant standards, safe removal, relocation, and disposal services for residential and commercial properties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Emergency Locksmith Service |
| Unit Pricing | Pay-as-you-go | General Locksmith Services |
| Unit Pricing | Pay-as-you-go | Security Survey |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Security Masters product offering
Product offeringCore offering
Security Masters provides field-based locksmith services and physical security installations for residential and commercial customers. Core services include emergency lockout response, non-destructive entry, lock changes and repairs, burglary repairs, CCTV and access control installation, smart lock fitting, fire doors, safes, security surveys, and block management solutions, delivered by mobile technicians across Essex, Greater London, and the Home Counties with nationwide reach via a 120-strong approved locksmith network.
Product overview
Security Masters is a family-run locksmith and security installation company providing a comprehensive range of physical security services. The core offering is organized around three main service categories: Locksmith Services (covering emergency response, non-destructive entry, lock changes, repairs, and burglary repairs), Home Security Services (including CCTV installation, smart locks, door and window locks, security surveys, safes, and physical security installations), and Business Security Services (encompassing access control and intercom systems, fire doors, block management solutions, office security systems, nursery CCTV, and property developer security systems). The company operates primarily in Hornchurch and Essex while maintaining a network of over 120 approved locksmiths for nationwide coverage. Key product lines include access control systems with cloud-based keyless entry and remote management capabilities, HD CCTV systems from Hikvision and Serage brands, smart locks with mobile app and biometric access, fire-rated door installations, and insurance-approved safe installations for both residential and commercial applications.
Differentiator
Problem solved
Functional benefit
Products and services
- Locksmith Services
Quantifiable outcome
- 5.0/5.0 Google rating based on 43 reviews
Companies that use Security Masters
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles7 records
Security Masters technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Security Masters partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Master Locksmiths Association (MLA)coreFull member of the MLA. The association ensures professional standards through qualification, inspection and vetting of members. Being MLA approved provides customer assurance and access to industry resources and best practices.
- Approved Locksmith Network (120+)minorNetwork of 120+ approved locksmiths operating under agreed program and pricing structure. Extends service capability beyond primary service area for nationwide coverage when needed.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Security Masters competitors and assessment
Company assessmentBroad incumbents
- Banham: Banham is a long-established London-based locksmith, door, and security installation firm offering key cutting, lock fitting, CCTV, access control, and safes — directly overlapping Security Masters' core service lines but at significantly larger scale and broader geographic footprint.
- ADT UK: ADT is a major UK provider of monitored alarm, CCTV, and access control systems for residential and commercial customers. It overlaps Security Masters' installation and monitoring-adjacent offerings but at much greater scale with recurring monitoring contracts.
- Securitas UK: Securitas is a global security services firm offering guarding, electronic security, and integrated security solutions. It competes for commercial security contracts in the same geographies as Security Masters' business and commercial segment.
- Mul-T-Lock UK: Mul-T-Lock is a lock manufacturer and installer of high-security cylinders, master key systems, and access control solutions. Comparable as a supplier/installer of the same insurance-approved lock hardware that Security Masters specifies and fits.
- Yale (ASSA ABLOY) UK: Yale is a major lock and smart lock brand with an installer network across the UK. Its smart lock product range directly overlaps Security Masters' smart lock installation offering, and its approved installer model parallels the company's locksmith network approach.
- Chubb (UTC/CCURE) UK: Chubb (part of Carrier/UTC) provides integrated security systems including access control, CCTV, intruder alarms, and locksmith services to commercial clients. Comparable as a fire door, safe, and access control solutions provider in the commercial segment.
Direct peers
- LockRite: LockRite is a UK national locksmith and security installation chain offering 24/7 emergency locksmith, lock changes, CCTV, access control, and smart lock installation. It is a direct competitor to Security Masters with similar product mix and an MLA-approved network operating model.
- Keytek Locksmiths: Keytek is a national UK locksmith service providing emergency lockout response, lock repairs, burglary repairs, and security upgrades with a network-based operating model — directly comparable to Security Masters' local-service-plus-partner-network structure.
- LockDoctor: LockDoctor is a UK locksmith brand offering emergency lockout, uPVC and composite door lock repair, burglary repair, and security upgrades. It competes in the same residential and small commercial segment with comparable service breadth.
Emerging players
- Ring (Amazon) UK: Ring is a major consumer smart doorbell and home security camera brand enabling self-installed smart home security. It competes indirectly with Security Masters' CCTV and smart lock installations by reducing reliance on professional installers for residential customers.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Security Masters social profiles
Digital presenceSecurity Masters compliance and trust
Trust signalCompliance6 records
Security Masters financial estimates
Financial estimateRevenue estimate
Valuation estimate
Security Masters leadership team
Management profileNumber of profiles
Profiles1 record
Security Masters funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Security Masters M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Security Masters
What does Security Masters do?
Security Masters provides field-based locksmith services and physical security installations for residential and commercial customers. Core services include emergency lockout response, non-destructive entry, lock changes and repairs, burglary repairs, CCTV and access control installation, smart lock fitting, fire doors, safes, security surveys, and block management solutions, delivered by mobile technicians across Essex, Greater London, and the Home Counties with nationwide reach via a 120-strong approved locksmith network.
Is Security Masters a public or private company?
Security Masters is a private company. It is classified as family owned and is currently operating.
When was Security Masters founded?
Security Masters was founded in 1998. It employs 11 to 50 people.
Where is Security Masters based?
Security Masters is headquartered in Hornchurch, United Kingdom, in the Europe region.
How does Security Masters make money?
Five revenue lines are on record. Locksmith Services are the primary driver. The others are security System Installations, security Surveys, burglary Repair Services and safe Installation and Removal.
Who are Security Masters's main competitors?
Broad incumbents on record are Banham, ADT UK, Securitas UK, Mul-T-Lock UK, Yale (ASSA ABLOY) UK and Chubb (UTC/CCURE) UK. Direct peers are LockRite, Keytek Locksmiths and LockDoctor. Ring (Amazon) UK is listed as an emerging player.
Does Security Masters have an API?
No public API is recorded for Security Masters.
What industry is Security Masters in?
Security Masters's product category is Locksmith and Physical Security Installation Services. Its primary akta.pro industry code is HSAHAEAD, Key Management, Duplication & Locksmith Services, with a secondary code of BPABAMAM, Keyholding, Lock/Unlock & Premises Control Services. Its NAICS code is 561622 and its SIC code is 8744.