Aqua Service

What Aqua Service does

Aqua Service is a privately-held, family-operated commercial and industrial water treatment services company founded in 1963 and headquartered in Bensenville, Illinois. The company services water softeners, dealkalizers, carbon and media filtration systems, reverse osmosis membranes, high purity water loops, and portable deionization (DI) units for commercial, industrial, and medical customers across Illinois, Indiana, and Wisconsin. Its core offerings are organized around six integrated service lines: deionization tank exchange (DI), equipment sales and leasing, media re-bed services, preventative maintenance, equipment repair, and commercial salt delivery. The portable DI exchange service, supported by FDA-registered regeneration facilities operating under QSR/GMP standards, addresses high-purity water requirements for laboratories, hemodialysis, and microelectronics applications.

The business model combines recurring revenue streams (preventative maintenance contracts of 1-5 years, DI tank exchange, salt delivery) with transactional revenue (repair, equipment sales and leasing, media re-bedding). Pricing is quote-based and not publicly disclosed. Aqua Service operates an enterprise field sales and service motion, with factory-trained, OSHA-certified technicians stationed across IL, IN, and WI providing on-site service through well-stocked service trucks and a 24/7/365 emergency response line. The company positions itself as service-first, preferring to maintain and repair existing equipment before recommending replacement, and has serviced over 2500 commercial and industrial water treatment systems since inception. The leadership team includes General Manager John Olszak and Matthew Olszak, indicating continued family ownership with no external investor involvement disclosed.

Name

Aqua Service

Legal name

Aqua Service

Website

https://aquaservice.net

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

11–50 employees

Short description

Aqua Service is a privately-held, family-operated commercial and industrial water treatment services company founded in 1963, providing DI tank exchange, equipment repair, preventative maintenance, media re-bedding, equipment sales and leasing, and salt delivery to commercial, industrial, and medical customers across Illinois, Indiana, and Wisconsin.

Ownership category

akta.pro rank

Product category

Industrial Water Treatment Services

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Water & Wastewater Treatment Plant Equipment (Clarifiers, Aeration, Membrane Systems) (IMAHAEAJ)

Keywords

• Water treatment services
• Commercial water purification
• Industrial water treatment
• Deionization tank exchange
• Water softener maintenance

Headquarters

HQ city

Bensenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Service and Repair: On-site repair and maintenance services for commercial and industrial water treatment equipment including troubleshooting, evaluation, and repair or replacement of components.
2. Preventative Maintenance Contracts: Monthly, quarterly, or periodic on-site inspection, detection, and correction services. Also includes Parts and Service Agreement with fixed cost covering both parts and labor during specified time duration of 1-5 years.
3. Equipment Sales and Leasing: New equipment sales and leasing when replacement or upgrades are needed. Sales team sizes equipment to meet customer requirements and includes installation and startup by factory-trained technicians.
4. DI Tank Exchange: Portable deionization tank exchange service where exhausted tanks are replaced with freshly regenerated tanks. Includes delivery, installation, and maintenance.
5. Salt Delivery: Direct delivery of water softener salt to customer facilities, placed in requested locations with optional filling of water softeners.
6. Media Re-bed Services: Turnkey re-bedding of ion exchange equipment including softeners, dealkalizers, demineralizers, and filters. Includes removal and disposal of used media.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Aqua Service provides commercial and industrial water treatment services including the sale, leasing, repair, and preventative maintenance of water purification equipment (softeners, dealkalizers, RO systems, carbon filters, high purity loops), portable deionization tank exchange for high-purity water, turnkey media re-bedding for ion exchange equipment, and direct delivery of water softener salt to customer facilities throughout the Midwest.

Product overview

Aqua Service offers a unified portfolio of commercial and industrial water treatment services centered on Deionization Tank Exchange (DI), equipment sales and leasing, media re-bed services, preventative maintenance, equipment repair, and salt delivery. Founded in 1963, the company services water treatment equipment throughout the Midwest (Illinois, Indiana, Wisconsin) for commercial, industrial, and medical facility clients. The service model emphasizes portable DI tank exchange for high-purity water production alongside comprehensive maintenance, repair, and parts/reagent delivery supporting all major equipment manufacturers.

Differentiator

Problem solved

Functional benefit

Products and services

• Deionization Tank Exchange (DI) Portable deionization tank exchange service that produces high-purity deionized water without on-site system installation, chemical handling, or maintenance. Exhausted tanks are swapped for freshly regenerated units on-site. Intended for laboratories, hemodialysis, microelectronics, and general industrial applications.
• Equipment Sales & Leasing New equipment sales and leasing for commercial and industrial water treatment systems, with sizing by the Aqua Service sales team and installation and startup by factory-trained service technicians under the Aqua Service Warranty.
• Media Re-bed Services Turnkey media re-bedding for ion exchange equipment including softeners, dealkalizers, demineralizers, and carbon/multimedia filters, including removal and disposal of used media. Performed using industrial vacuum trucks and factory-trained crews.
• Preventative Maintenance Service (PM) On-site inspection, detection, and correction of potential malfunctions before they occur, including analysis, measurements, adjustments, and parts replacement. Offered on monthly, quarterly, or periodic visit contracts, and bundled in 1-5 year Parts and Service Agreements covering both parts and labor.
• Equipment Repair Comprehensive on-site repair services for water treatment equipment covering valves, controllers, electrical, PLCs, tanks, piping, resin analysis and replacement, filter distributor replacement, filter media removal and re-bed, reverse osmosis controls and adjustments, pump repairs, valve and flow meter replacement, and membrane replacement and cleaning. Based on over 48 years of repair expertise.
• Salt Delivery Direct delivery of commercial water softener salt to customer buildings, placed in requested areas with optional water softener filling service. Designed to relieve building engineers of brine-tank management duties.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor.

• FleckminorOthersEquipment manufacturer serviced by Aqua Service. Service technicians trained to service water treatment equipment from Fleck and other major manufacturers.
• BrunerminorOthersEquipment manufacturer serviced by Aqua Service. Service technicians trained to service water treatment equipment from Bruner.
• AquamaticminorOthersEquipment manufacturer serviced by Aqua Service. Service technicians trained to service water treatment equipment from Aquamatic.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Culligan: Culligan is a leading franchised commercial and industrial water treatment company offering softening, filtration, RO, and service across the U.S. It directly competes with Aqua Service in commercial service contracts and equipment sales/leasing in the Midwest.
• Pure Aqua: Pure Aqua designs, manufactures, and services commercial and industrial water treatment systems including RO and filtration. It directly competes with Aqua Service in equipment and service for commercial/industrial customers.
• ChemTreat: ChemTreat is an industrial water treatment specialist focused on boiler and cooling water programs, chemicals, and on-site service. It competes with Aqua Service in industrial process water treatment and ongoing service contracts.
• US Water Systems: US Water Systems sells and services residential, commercial, and light industrial water treatment equipment. It is comparable to Aqua Service in commercial filtration, softening, and RO service offerings.
• Marlo Incorporated: Marlo is a long-established manufacturer and servicer of industrial water treatment equipment including softeners, dealkalizers, and filtration. It overlaps with Aqua Service in industrial service and equipment offerings.

Broad incumbents

• Ecolab (Nalco Water): Ecolab's Nalco Water division is a global incumbent in industrial water treatment and service, including process and boiler water programs. It competes with Aqua Service for industrial and manufacturing accounts but at much greater scale and breadth.
• Veolia Water Technologies: Veolia is a global water technology and services provider serving industrial and municipal clients. It overlaps with Aqua Service in commercial/industrial water treatment equipment and service but operates at far larger scale and global reach.
• SUEZ Water Technologies: SUEZ (now part of Veolia) provides industrial water treatment, chemicals, and service contracts to manufacturers. It competes in the same end markets as Aqua Service but with national/international infrastructure.
• Xylem: Xylem is a global water technology company serving utility, industrial, and commercial markets with treatment equipment and services. It competes broadly with Aqua Service in industrial water treatment but with a much larger portfolio.
• Pentair: Pentair is a major water treatment equipment manufacturer and service provider serving commercial and industrial customers. It competes with Aqua Service in commercial filtration, softening, and RO, though at national/global scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aqua Service