GSH Group
GSH Group is a privately-held, family-owned integrated facilities management company founded in 1895, employing 4,500 people across the US, UK, France, and India. It delivers self-delivered mechanical maintenance, IFM, energy management, and workplace wellness services to enterprise and public-sector clients.
- Company typePrivate
- Founded1895
- HeadquartersParsippany, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What GSH Group does
GSH Group (legal entity George S. Hall Inc.) is a privately-held, family-owned integrated facilities management (IFM) company founded in 1895 by George Scarr-Hall in Stoke-on-Trent, United Kingdom, and now headquartered in Parsippany, New Jersey. Across 22+ offices in the United States, United Kingdom, France, and India, GSH employs approximately 4,500 people and delivers self-delivered mechanical maintenance and workplace wellness services to enterprise and public-sector clients in commercial real estate, critical environments, public sector, manufacturing, higher education, healthcare, transportation and logistics, financial services, and food and beverage. Its service portfolio spans Integrated Facilities Management, technical operations and maintenance (MEP, HVAC, stationary engineering), sustainability and energy management, environmental health and safety, and workplace wellness, structured around its proprietary "Circle of Service" methodology and supported by 24/7 global call-center coverage.
The company's technology backbone is IBM Maximo as its CMMS platform, extended by a suite of proprietary applications: GSH Connect (a Maximo-integrated iOS/Android mobile app for technician workflows), GSH CMMS (global scheduling, asset management, KPI monitoring, and procurement), GSH EnMS (energy management dashboard), GSH Audit (compliance checklisting for EHS, environmental, energy, and building inspections), and GlobalSource (procurement and supply-chain system). GSH holds the full relevant ISO stack (9001, 14001, 41001, 45001, 50001) and achieved independently audited carbon neutrality for 2021, with a 28% emissions reduction against its 2018 baseline. It has been recognized with the Global FM Gold Award of Excellence in FM (2020), the Apex India Green Leaf Gold Award (2019), and the India 5000 Best MSME Award (2024).
Commercially, GSH operates as a B2B managed-services provider under multi-year contracts, priced per scope with no public rate cards. Go-to-market is direct enterprise field sales augmented by event participation (BOMA, IFMA, CoreNet Global), industry-association referral channels (IFMA, BOMA, IWFM, ASHRAE, IREM), and public-sector procurement frameworks (notably ESPO's Total FM Framework 676 in the UK). The company has expanded primarily organically, complemented by the 2022 acquisition of UK-based Team Q Maintenance, and remains under Scarr-Hall family ownership into its fourth generation.
GSH Group firmographics
Firmographics- Name
- GSH Group
- Legal name
- George S. Hall Inc.
- Website
- https://gshgroup.com
- Company type
- Private
- Founded year
- 1895
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- GSH Group is a privately-held, family-owned integrated facilities management company founded in 1895, employing 4,500 people across the US, UK, France, and India. It delivers self-delivered mechanical maintenance, IFM, energy management, and workplace wellness services to enterprise and public-sector clients.
- Ownership category
- akta.pro rank
GSH Group industry classification
Industry- Product category
- Integrated Facilities Management
- NAICS
- Facilities Support Services (561210)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)
- akta.pro secondary industries
- Compliance, Risk & EHS Management (BPABAAAK), Building Management & Facility Control Systems (BMS/BAS, Power Monitoring, EPMS) (EUAEAFAJ)
Keywords
Where GSH Group is headquartered
LocationHeadquarters
- HQ city
- Parsippany
- HQ country
- United States
- HQ region
- North America
Offices22 records
Markets served
GSH Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales
Revenue model
- Integrated Facilities Management (IFM) Services: GSH Group's primary revenue stream is providing comprehensive Integrated Facilities Management (IFM) services including total building maintenance, portfolio management, mechanical/electrical/plumbing operations and maintenance, workplace amenities, custodial/janitorial services, and subcontractor management. Contracts are structured as managed services engagements, typically multi-year, serving enterprise and government clients across diverse industries globally.
- Facilities Engineering & Technical Services: Revenue generated from technical operations and maintenance services including HVAC (heating, ventilation, air conditioning), Planned Preventative Maintenance (PPM), mechanical/electrical/plumbing (MEP) services, stationary engineering, project/construction management, and general/handyman maintenance. Provided both as standalone services and as components of integrated IFM contracts.
- Sustainability & Energy Management Services: Revenue from energy management, sustainability consulting, waste-to-biofuel engineering, utility vendor management, and energy procurement services. Delivered through GSH's Energy Engineering Division to both reduce clients' carbon footprints and achieve cost savings on utility consumption.
- Workplace Wellness & Support Services: Revenue from workplace wellness solutions and support services including concierge and reception, catering and craft services, mailroom services, day porters and drivers, and IT/AV support services. Delivered as part of integrated IFM programs or as standalone workplace amenities.
- Environmental Health & Safety Services: Revenue from EHS compliance services, safety program development and implementation, site safety evaluations, and OSHA/federal/state/local regulatory compliance support. Includes training programs and contractor management services.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
GSH Group product offering
Product offeringCore offering
GSH Group delivers Integrated Facilities Management (IFM) services through five service lines: Integrated Facilities Management, Facilities Engineering / Technical Operations and Maintenance, Sustainability and Energy Management, Environmental Health and Safety, and Workplace Wellness, Solutions and Services. The company self-delivers mechanical, electrical, HVAC, and building operations for commercial real estate, critical environments, government, healthcare, higher education, manufacturing, and transportation clients across the US, UK, France, and India.
Product overview
GSH Group offers a unified integrated facilities management service portfolio built around its proprietary Circle of Service™ philosophy. The core offering consists of five integrated service lines—Integrated Facilities Management, Technical Operations & Maintenance, Sustainability & Energy Management, Environmental Health & Safety, and Workplace Wellness—supported by a technology platform layer comprising GSH CMMS (global scheduling and asset management), GSH EnMS (energy management software), GSH Audit (compliance checklist tool), and GSH Connect™ (a proprietary Maximo mobile application for iOS and Android). Together, these enable GSH to deliver self-delivered mechanical maintenance and workplace wellness services across diverse client portfolios.
Differentiator
Problem solved
Functional benefit
Products and services
- Integrated Facilities Management
- Facilities Engineering / Technical Operations and Maintenance
- Sustainability and Energy Management
- Environmental Health and Safety
- Workplace Wellness, Solutions and Services
Quantifiable outcome
- 28% reduction in carbon emissions from 2018 baseline, independently verified
- +3 more outcomes
Companies that use GSH Group
Customer profileSegments9 records
Ideal customer profiles4 records
GSH Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
GSH Group partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core, major and minor.
- Anna UniversitycoreGSH Group entered into a Memorandum of Agreement (MOA) with Anna University, founded in 1794 and considered one of India's most historic and prestigious technical institutions. The partnership supports GSH India's annual Sustainable Energy Forum and provides a platform for collaboration between GSH's operating teams, client stakeholders, academic experts, and university researchers on sustainability and energy management initiatives in the FM industry.
- Ormiston Academies TrustmajorGSH Group was awarded a contract to provide technical facilities management services to Ormiston Academies Trust's eastern region portfolio of academies across the East of England. This public sector win was covered by ThisWeekinFM.com. The contract demonstrates GSH's capability to serve the UK education sector with compliant, high-quality FM services.
- ESPO (Education and Skills Funding Agency's Commercial Partner)minorGSH Group is an approved supplier on ESPO's Total Facilities Management Framework (676), enabling compliant and streamlined procurement of GSH's integrated FM services by UK public sector organizations including schools, academies, and local government bodies.
Scale indicators6 records
Recent moves8 records
Expansion highlights6 records
GSH Group competitors and assessment
Company assessmentDirect peers
- ISS A/S: Global integrated facilities services provider headquartered in Denmark, offering workplace, technical, and IFM services to enterprise and public sector clients across 30+ countries. Directly comparable to GSH as a multi-country IFM competitor with overlapping service lines and target customers.
- Sodexo: French multinational providing integrated facility management, food services, and workplace experience solutions globally. Comparable to GSH's IFM, workplace wellness, and energy management offerings, with much broader scale and geographic reach.
- ABM Industries: US-based provider of integrated facility services including janitorial, parking, HVAC, and mechanical maintenance to commercial, healthcare, education, and transportation clients. Closely mirrors GSH's service mix and vertical exposure in the North American market.
- Mitie Group: UK-based facilities management and professional services company serving public sector, financial services, and commercial clients across the UK and Ireland. Direct IFM competitor in GSH's home UK market, with comparable public sector contract portfolio and ESPO framework participation.
- EMCOR Group: US-based provider of electrical and mechanical construction, facilities services, and energy infrastructure for commercial, industrial, and utility clients. Comparable to GSH's mechanical/MEP self-delivery focus and energy management capabilities.
- Aramark: Global provider of food, facilities, and uniform services to education, healthcare, business, and leisure clients. Overlaps with GSH's workplace wellness and IFM service lines, particularly in the North American market.
Broad incumbents
- CBRE Group: Global commercial real estate services firm whose Facility Management division competes with GSH for enterprise IFM contracts. Offers much broader service portfolio including transaction, advisory, and investment management alongside FM.
- Jones Lang LaSalle (JLL): Global real estate services firm with a substantial integrated facilities management practice serving multinational corporations. Overlaps with GSH on enterprise IFM bids, though JLL operates a much wider capital markets and advisory portfolio.
- Serco Group: UK-based public services company providing facilities management, operations, and maintenance services to government, transport, healthcare, and defense clients. Directly comparable to GSH's public sector FM work, especially in the UK market.
- Cushman & Wakefield: Global commercial real estate services firm with integrated facilities management capabilities serving enterprise occupiers. Competes with GSH for large corporate real estate and FM contracts, though Cushman's primary strength is in property brokerage and valuation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
GSH Group social profiles
Digital presenceGSH Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
GSH Group leadership team
Management profileNumber of profiles
Profiles12 records
GSH Group subsidiaries and ownership
Company hierarchySubsidiaries2 records
GSH Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GSH Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GSH Group
What does GSH Group do?
GSH Group delivers Integrated Facilities Management (IFM) services through five service lines: Integrated Facilities Management, Facilities Engineering / Technical Operations and Maintenance, Sustainability and Energy Management, Environmental Health and Safety, and Workplace Wellness, Solutions and Services. The company self-delivers mechanical, electrical, HVAC, and building operations for commercial real estate, critical environments, government, healthcare, higher education, manufacturing, and transportation clients across the US, UK, France, and India.
Is GSH Group a public or private company?
GSH Group is a private company. It is classified as family owned and is currently operating.
When was GSH Group founded?
GSH Group was founded in 1895. It employs 1,001 to 5,000 people.
Where is GSH Group based?
GSH Group is headquartered in Parsippany, United States, in the North America region.
How does GSH Group make money?
Five revenue lines are on record. Integrated Facilities Management (IFM) Services are the primary driver. The others are facilities Engineering & Technical Services, sustainability & Energy Management Services, workplace Wellness & Support Services and environmental Health & Safety Services.
Who are GSH Group's main competitors?
Direct peers on record are ISS A/S, Sodexo, ABM Industries, Mitie Group, EMCOR Group and Aramark. Broad incumbents are CBRE Group, Jones Lang LaSalle (JLL), Serco Group and Cushman & Wakefield.
Does GSH Group have an API?
No public API is recorded for GSH Group.
What industry is GSH Group in?
GSH Group's product category is Integrated Facilities Management. Its primary akta.pro industry code is BPABAAAA, Hard Services (MEP/HVAC, Electrical, Plumbing), with a secondary code of BPABAAAK, Compliance, Risk & EHS Management. Its NAICS code is 561210 and its SIC code is 8744.