Medbase

What Medbase does

Medbase AG is a Swiss outpatient healthcare provider headquartered in Winterthur and operating as a wholly-owned subsidiary of Migros Group. The company runs an integrated multi-format network of medical centers, more than 50 pharmacies, over 40 dental sites (via the Zahnarztzentrum.ch brand acquired in 2020), 12 sports medical centers, a radiology unit in Geneva, and corporate health operations (Fit im Job, Checkup Center), serving individual patients, athletes, and employer clients across Switzerland. Its offering spans general medicine, specialist consultations, therapy and rehabilitation, medical massages, check-up and performance diagnostics, alternative medicine, dental care, and retail pharmacy, complemented by digital touchpoints including the Compassana patient app, the Medbase physio.coach app, online appointment booking, and the Medbase Apotheken Club Card loyalty program.

Medbase's technology stack is anchored by a digital health platform that integrates online appointment booking, mobile applications, and secure communication via the Health Information Network (HIN). The Compassana joint healthcare ecosystem, co-founded in January 2022 with Hirslanden, Groupe Mutuel, Helsana, and SWICA, enables coordinated patient care and health data exchange across a major Swiss private hospital group and three large health insurers. The company applies AI/ML across content generation, recommendation and personalization engines, predictive analytics for customer behavior and computer-assisted diagnosis, process automation, and anomaly detection for fraud and security, supported by five modalities: text, image, structured data, video, and audio.

The business model is predominantly fee-for-service across medical, dental, and therapy consultations, supplemented by retail pharmacy sales (transaction-based) and recurring revenue from HMO and family doctor insurance models administered with partner insurers. B2B revenue is generated through corporate health contracts under the Fit im Job and Occupational Health brands. The company is private, ownership sits entirely with Migros Group, no venture capital or private equity rounds are disclosed, and revenue figures are not publicly reported. Growth has been driven by acquisitions (Quevita 2011, Permanence 2017, Zahnarztzentrum.ch 2020), greenfield site rollouts (most recently Aigle Chablais in May 2024), and ecosystem partnerships rather than external capital.

Name

Medbase

Legal name

Medbase AG

Website

https://medbase.ch

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Medbase AG is a Swiss outpatient healthcare provider and wholly-owned subsidiary of Migros Group, operating medical centers, 50+ pharmacies, 40+ dental sites, 12 sports medical centers, and corporate health services across Switzerland, with digital tools and the Compassana insurer-hospital ecosystem.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Dentists (62121)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Hospital & Health-System Pharmacies (Inpatient/Outpatient) (HLAFALAB)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• Integrated healthcare services
• Medical center operations
• Pharmacy retail services
• Corporate health programs
• Dental care services

Headquarters

HQ city

Winterthur

HQ country

Switzerland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Medical Services: Revenue from medical consultations, examinations, treatments, and preventive care services at medical centers across Switzerland
2. Pharmacy Sales: Revenue from retail pharmaceutical product sales at Medbase pharmacies, with loyalty program (Club Card) and online shopping
3. Dental Services: Revenue from dental care services through Zahnarztzentrum.ch practices (40+ sites since 2020)
4. Corporate Health Services: Occupational health services, employee health management programs, and workplace health solutions through Medbase Fit im Job
5. Insurance Models: HMO and family doctor insurance models offered in partnership with health insurance providers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

Medbase operates integrated outpatient healthcare services across Switzerland through a network of medical centers, dental practices, pharmacies, sports medicine clinics, and physiotherapy facilities. The company provides general medical consultations, specialist care, dental treatments, pharmacy retail, sports medicine, and corporate occupational health programs, supplemented by digital health tools (Compassana and physio.coach apps) and alternative-insurance care models including HMO and family doctor arrangements.

Product overview

Medbase is a Swiss healthcare provider offering a comprehensive multi-channel healthcare ecosystem. The core offering consists of Medical Centers, Pharmacies, Dental Practices (via Zahnarztzentrum.ch), Sports Medical Centers, and Corporate Health services. These are complemented by mobile apps (Compassana App, Medbase physio.coach App), the Medbase Apotheken Club Card loyalty program, and various wellness services including courses and alternative medicine. The company operates as part of the Migros Group and serves patients across Switzerland through a network of medical centers, pharmacies, and specialized facilities.

Differentiator

Problem solved

Functional benefit

Brands

• Medbase Apotheken Club Card: Loyalty program for pharmacy customers offering points and personalized offers
• Medbase Fit im Job
• Medbase Checkup Center
• Medbase Sport Medical Center
• Compassana
• Zahnarztzentrum.ch
• Physio.coach
• WePractice

Products and services

• Medbase Medical Centers Outpatient general medical and specialist consultation services delivered through Medbase's owned and partner medical centers for insured Swiss patients and self-pay clients.
• Zahnarztzentrum.ch Dental Services General and specialist dental care delivered through a network of dental practices, serving insured and self-pay patients across Switzerland.
• Medbase Pharmacies
• Swiss Sport Medical Center
• Medbase Fit im Job
• Physiotherapy Services
• Compassana Patient App
• physio.coach

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• Migros GroupcoreOthers · 27 January 2022Medbase AG is a subsidiary of the Migros Group. The parent company provides strategic direction, brand affiliation, and corporate governance. Medbase operates under the Migros Code of Conduct and uses the Migros Group reporting office for compliance matters.
• Compassana Consortium (Hirslanden, Groupe Mutuel, Helsana, SWICA)flagshipStrategic or Co-development Partner · 27 January 2022Medbase joined with Hirslanden, Groupe Mutuel, Helsana, and SWICA to found Compassana, a joint healthcare ecosystem aimed at improving coordination of patient care across Switzerland. The ecosystem enables integrated health data sharing and coordinated care pathways between the partners.
• Health Information Network (HIN)coreTechnology or IntegrationMedbase uses HIN (Health Information Network) for secure encrypted email communication with patients and healthcare providers. All data protection queries and encrypted responses are handled through the HIN portal.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• BetterDoc: Swiss medical-specialist navigation service for insurers — partial functional overlap with Medbase's care-navigation, second-opinion, and Checkup Center offerings.
• DocMorris / Zur Rose Group: Swiss-headquartered digital pharmacy/OTC player expanding into telehealth and primary care; partial overlap with Medbase's Compassana-anchored digital health strategy.

Broad incumbents

• Swiss Medical Network (SMN): Swiss private clinics/hospitals group that increasingly operates outpatient centers; comparable as a vertically integrated Swiss care provider moving into ambulatory channels similar to Medbase.
• Galenica Group: Switzerland's leading pharmaceutical wholesaler and pharmacy retailer (Amavita, Sun Store), comparable to Medbase's 50+ pharmacy network in retail pharmacy footprint and prescription distribution.
• Hirslanden (Mediclinic Group): Switzerland's largest private hospital group; Compassana co-founder. Comparable as a broad Swiss care provider while being a partner rather than direct competitor in outpatient primary care.

Direct peers

• Centramed: Swiss ambulatory primary-care and occupational health network with multiple medical centers across Switzerland, offering nearly identical multi-specialty medical, preventive, and corporate health services to Medbase.
• Monvia Gesundheitszentrum: Swiss group of medical centers (general medicine, family doctor, HMO) operating across multiple cantons, directly comparable as a primary-care ambulatory chain to Medbase's medical-center network.
• Sanacare Group: Swiss operator of medical centers combining primary care, family doctor models, and complementary therapy services, overlapping directly with Medbase's medical, therapy, and HMO-style offerings.

Others

• Permanence Hauptbahnhof (pre-acquisition model): Pre-2017 Permanence-brand walk-in urgent-care at Zurich main station; now integrated into Medbase. Useful as a reference for the urgent-care/retail-clinic category Medbase competes in.
• Zahnarztzentrum.ch (pre-acquisition independent): Dental group now within Medbase; comparable independently for dental chain economics and as a pre-acquisition reference for Medbase's dental scale-up.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medbasegruppe
• Instagraminstagram.com/medbase.ch

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medbase