Neo One
Neo One AG is a Swiss managed ICT services provider delivering end-to-end IT, cybersecurity and cloud services to 352 mid-market businesses and organizations across 18 cantons through its six-phase N-Modell framework.
- Company typePrivate
- Founded2018
- HeadquartersBassersdorf, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Neo One does
Neo One AG is a privately held Swiss ICT solutions provider founded in 2018 and headquartered in Bassersdorf (Zurich area), with a regional location in Sursee (Lucerne region). The company delivers holistic, end-to-end IT services to Swiss businesses and organizations through its proprietary "N-Modell" — a six-phase methodology spanning Analyze & Consult, Build & Integrate, Protect & Secure, Operate & Support, Document & Govern, and Train & Embed. Its technology stack is built on best-of-breed third-party components from Sophos (security), Microsoft (cloud and productivity), Cisco Meraki (networking), Veeam (backup), HPE (infrastructure), Swisscom (telecommunications) and Admin by Request (privileged access management); Neo One does not develop proprietary software products or expose public APIs, instead acting as a managed services layer on top of these vendor platforms. The firm is ISO 27001 certified and explicitly aligns its offering with the Swiss Datenschutzgesetz (DSG).
Neo One monetizes through a mix of recurring managed ICT services and project-based professional services engagements, with contracts structured as multi-year agreements and pricing provided via custom quotes and hourly rates rather than published tiers. Go-to-market is sales-led and consultative, executed through direct enterprise and mid-market sales supported by content channels (The N-Way blog, Fachmagazin Input, N-Campus training) and event marketing (N-Events, Dinnershow, Welcome Day). The company serves 352 customers across 18 Swiss cantons and 31 industries, with named logos concentrated in healthcare, social services, technology and construction. Ownership remains with founder and CEO Jan Braunschweiler, who also serves as Chairman (Verwaltungsratspräsident); the executive team comprises COO Fabian Müller, CIO Patrick Stalder and CSO Jörg Strebel, with no external private equity or venture funding referenced in source materials.
Neo One firmographics
Firmographics- Name
- Neo One
- Legal name
- Neo One AG
- Website
- https://neo-one.ch
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Neo One AG is a Swiss managed ICT services provider delivering end-to-end IT, cybersecurity and cloud services to 352 mid-market businesses and organizations across 18 cantons through its six-phase N-Modell framework.
- Ownership category
- akta.pro rank
Where Neo One is headquartered
LocationHeadquarters
- HQ city
- Bassersdorf
- HQ country
- Switzerland
- HQ region
- Europe
Offices2 records
Markets served
Neo One business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- ICT Managed Services: Recurring managed ICT services including system monitoring, maintenance, and optimization. Services delivered through the N-Modell covering the full customer lifecycle.
- Project-based ICT Services: Custom implementation projects including infrastructure setup, system integration, security implementation, and cloud migration. Charged either by hourly rates or project-based pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Neo One product offering
Product offeringCore offering
Neo One AG provides holistic, end-to-end managed ICT services to Swiss businesses under the "Rundum ICT" brand, structured through its proprietary six-phase N-Modell framework (Analysieren & Beraten, Aufbauen & Integrieren, Schützen & Absichern, Betreiben & Begleiten, Dokumentieren & Regeln, Schulen & Verankern). In parallel it sells the N-Campus cybersecurity training program as a standalone paid offering delivered monthly at its N-Lounges in Bassersdorf and Sursee. The combined offering targets 352 customers across 18 Swiss cantons and 31 industries.
Product overview
Neo One AG is a Swiss ICT solutions provider offering holistic, end-to-end IT services organized around the N-Modell — a six-step service framework. The core offering, Rundum ICT, encompasses six interlocking service modules: Analysieren & Beraten (analysis & consulting), Aufbauen & Integrieren (implementation & integration), Schützen & Absichern (cybersecurity), Betreiben & Begleiten (operations & support), Dokumentieren & Regeln (documentation & governance), and Schulen & Verankern (training & embedding). The N-Modell is supported by branded service sub-products including N-Campus (cybersecurity training), N-Lounges (modern training facilities), N-Spots (expert video content), and N-Events (networking events). The company serves 352 clients across 31 industries and 18 Swiss cantons, positioning itself as a one-stop provider for complete ICT management rather than point solutions.
Differentiator
Problem solved
Functional benefit
Brands
- N-Campus: Annual cybersecurity training program for employees covering phishing recognition, digital extortion protection, AI-powered fraud, data protection (revDSG/DSGVO), and secure working practices. Conducted monthly in Bassersdorf and Sursee.
- ICT-Partner
Products and services
- Rundum ICT Holistic end-to-end managed ICT service covering the entire IT lifecycle for Swiss businesses, delivered through the proprietary six-phase N-Modell framework (Analysieren & Beraten, Aufbauen & Integrieren, Schützen & Absichern, Betreiben & Begleiten, Dokumentieren & Regeln, Schulen & Verankern). Offered to organizations seeking a single accountable provider for all ICT functions.
- N-Campus Standalone paid cybersecurity training program covering phishing recognition, ransomware protection, AI-generated fraud detection, data protection (revDSG/DSGVO), and secure working practices. Sold as individual tickets or annual subscriptions, with an in-house option for client companies.
Quantifiable outcome
- Coverage across 18 Swiss cantons with 352 customers and 31 industries served
Companies that use Neo One
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles1 record
Neo One technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature1 record
Neo One partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- SophoscoreLong-standing security partnership. Sophos provides cybersecurity solutions integrated into Neo One's managed security services offering.
- Hewlett Packard Enterprise (HPE)coreLong-standing manufacturer partnership for enterprise hardware and infrastructure solutions.
- MicrosoftcoreStrategic partnership for Microsoft ecosystem solutions including Azure cloud services, Microsoft 365, and related technologies.
- VeeamcorePartnership for backup and disaster recovery solutions integrated into Neo One's data protection services.
- Cisco MerakicoreNetworking solutions partnership for cloud-managed IT infrastructure services.
- SwisscomcorePartnership with Swiss telecom provider for integrated ICT and connectivity solutions for Swiss businesses.
- MIND Kommunikation GmbHminorWebsite development and programming partner for Neo One's digital presence and marketing materials.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Neo One competitors and assessment
Company assessmentDirect peers
- InfoGuard AG: Swiss-based cybersecurity and managed security services provider serving Swiss SMEs and enterprises. Closely comparable to Neo One's 'Schützen & Absichern' module and ISO 27001-led positioning within the same Swiss buyer base.
- MTF Solutions: Swiss IT managed services and cloud provider with multi-site regional coverage targeting SMEs. Direct comparable on managed-services model, multi-canton footprint, and Microsoft-centric cloud stack.
- Ti&m AG: Swiss digital and ICT services firm offering managed services, integration, and security consulting to mid-market and enterprise clients. Comparable on holistic service bundling and Swiss regulatory expertise.
- Ergon Informatik AG: Swiss IT services and software company serving regulated industries including finance and healthcare. Comparable on Swiss market focus, security/compliance capabilities, and mid-to-large enterprise customer profile.
- AdNovum Informatik AG: Swiss IT security and software engineering firm with managed security services and enterprise consulting. Closely comparable to Neo One's security, integration, and managed-service mix for Swiss clients.
- UMB AG: Swiss ICT services company offering managed services, cloud, security, and workplace solutions to mid-market and enterprise clients. Direct comparable on full-stack ICT lifecycle delivery model within Switzerland.
Broad incumbents
- Swisscom AG: Switzerland's incumbent telecom with a broad ICT services portfolio including cloud, managed services, and security for SMEs and enterprises. Overlaps with Neo One across the full ICT stack but at much larger scale.
- SoftwareONE Holding AG: Swiss-headquartered global software and cloud services provider with managed services capabilities. Comparable Swiss origin and Microsoft ecosystem depth, but at vastly larger enterprise scale.
Regional players
- Bechtle AG: Large European IT system house with significant Swiss operations offering managed services, cloud, and security. Comparable managed-services portfolio but operates across DACH rather than purely Swiss-centric.
Emerging players
- ProCloud AG: Swiss cloud and managed services provider focused on Microsoft Azure and modern workplace deployments. Comparable on Swiss SME cloud/managed-services focus but with a narrower cloud-first proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Neo One social profiles
Digital presenceNeo One compliance and trust
Trust signalCompliance1 record
Neo One financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neo One leadership team
Management profileNumber of profiles
Profiles5 records
Neo One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neo One M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neo One
What does Neo One do?
Neo One AG provides holistic, end-to-end managed ICT services to Swiss businesses under the "Rundum ICT" brand, structured through its proprietary six-phase N-Modell framework (Analysieren & Beraten, Aufbauen & Integrieren, Schützen & Absichern, Betreiben & Begleiten, Dokumentieren & Regeln, Schulen & Verankern). In parallel it sells the N-Campus cybersecurity training program as a standalone paid offering delivered monthly at its N-Lounges in Bassersdorf and Sursee. The combined offering targets 352 customers across 18 Swiss cantons and 31 industries.
Is Neo One a public or private company?
Neo One is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Neo One founded?
Neo One was founded in 2018. It employs 11 to 50 people.
Where is Neo One based?
Neo One is headquartered in Bassersdorf, Switzerland, in the Europe region.
How does Neo One make money?
Two revenue lines are on record. ICT Managed Services are the primary driver. The others are project-based ICT Services.
Who are Neo One's main competitors?
Direct peers on record are InfoGuard AG, MTF Solutions, Ti&m AG, Ergon Informatik AG, AdNovum Informatik AG and UMB AG. Broad incumbents are Swisscom AG and SoftwareONE Holding AG. Bechtle AG is listed as a regional player. ProCloud AG is listed as an emerging player.
Does Neo One have an API?
No public API is recorded for Neo One.