Innconcepts IT
Innconcepts IT GmbH is an Austrian Oracle Hospitality partner deploying Opera Cloud PMS, Simphony Cloud POS, and proprietary add-on modules to hotels, restaurants, and wellness operators across the DACH region.
- Company typePrivate
- Founded2012
- HeadquartersKirchbichl, Austria
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Innconcepts IT does
Innconcepts IT GmbH is a Kirchbichl, Austria-based value-added reseller and implementation partner for Oracle Hospitality software, serving hotel, restaurant, spa, and leisure operators across the DACH region (Austria, Germany, Switzerland). The company deploys Oracle's cloud-based Opera Cloud property management system (PMS), Simphony Cloud point-of-sale (POS), and Inventory Management Cloud as the core of its offering, supplemented by proprietary add-on modules including INNguest (guest web portal), Smart CheckINN (contactless digital check-in), TYNGO (spa and wellness management), and Kommis (digital table reservation). These modules integrate with the Oracle platform to deliver unified, real-time data across hotel, restaurant, and wellness operations, accessible from any device.
The company generates revenue through a combination of Oracle software licensing/implementation fees, recurring subscription support contracts (typically annual billing, custom-priced per property/module/user), professional services for installation and training, and IT infrastructure hardware sales (servers, workstations, WLAN). Go-to-market is exclusively direct enterprise sales via local offices in Austria, Germany, and Switzerland, with a consultative sales motion emphasizing personal contact and needs assessment. Customer support is delivered 365 days per year from 06:00 to 22:00, with an emergency line for contract customers on Sundays and public holidays.
Innconcepts serves an enterprise customer base anchored by named accounts including Hotel Sacher, Harisch Hotels, IPP Hotels, Hotel Winzer Wellness, illwerke vkw / Golm Silvretta Tourismus, and Dunkin' Donuts Austria (operated by M&D Restaurant Development). The company is privately held and led by two managing directors, Thomas Pleikner and Christian Staffner, with no disclosed external investors or parent company. Its competitive position rests on certified Oracle Partnership status, multi-decade customer relationships, localized DACH service infrastructure, and proprietary add-on modules that extend the Oracle Hospitality platform into guest-facing and wellness workflows.
Innconcepts IT firmographics
Firmographics- Name
- Innconcepts IT
- Legal name
- Innconcepts IT GmbH
- Website
- https://innconcepts.at
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Innconcepts IT GmbH is an Austrian Oracle Hospitality partner deploying Opera Cloud PMS, Simphony Cloud POS, and proprietary add-on modules to hotels, restaurants, and wellness operators across the DACH region.
- Ownership category
- akta.pro rank
Innconcepts IT industry classification
Industry- Product category
- Hospitality Software
- NAICS
- Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Lodging Booking & Accommodation Management (HSACAKAC)
- akta.pro secondary industries
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD), Enterprise Architecture & IT Operating Model (BPAHAEAB)
Keywords
Where Innconcepts IT is headquartered
LocationHeadquarters
- HQ city
- Kirchbichl
- HQ country
- Austria
- HQ region
- Europe
Offices4 records
Markets served
Innconcepts IT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Oracle Hospitality Software Licensing & Implementation: As an Oracle Partner, Innconcepts implements and supports Oracle Hospitality software (Opera Cloud, Simphony Cloud, Inventory Management). Revenue likely derives from software implementation, configuration, and ongoing support contracts. The company also provides IT infrastructure services including hardware, network, and backup systems.
- Professional Services & Training: Installation and training services as part of the company's stated business purpose (Handel mit EDV Hard- und Software, Installation & Schulungsdienstleistungen). Training and consulting services support software deployment and user adoption.
- IT Infrastructure & Hardware: Sale and maintenance of IT hardware including servers, workstations, notebooks, and network infrastructure. Company provides servers, modern workstations, high-availability WiFi systems, and backup/monitoring services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on property size, modules, and support tier |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
Innconcepts IT product offering
Product offeringCore offering
Innconcepts IT is an Oracle Partner that implements, configures, and supports Oracle Hospitality cloud software (Opera Cloud PMS, Simphony Cloud POS, Inventory Management Cloud) for hotels, restaurants, and spa operators in the DACH region. The company complements the Oracle platform with proprietary add-on modules (INNguest guest portal, Smart CheckINN contactless check-in, TYNGO spa management, Kommis table reservation) and provides IT infrastructure services and certified support.
Product overview
Innconcepts IT GmbH is an Oracle Partner offering a portfolio of hospitality software solutions centered on the Oracle Hospitality suite, complemented by proprietary add-on modules and IT infrastructure services. The core offering consists of Opera Cloud Property Management System (PMS) for hotel management and Simphony Cloud POS for restaurant management, both from Oracle. These are supplemented by Oracle Hospitality Inventory Management Cloud for stock and procurement. On top of the Oracle platform, Innconcepts delivers proprietary add-on modules including Smart CheckINN (digital contactless check-in), INNguest (interactive guest web portal), and TYNGO (spa and wellness management), which integrate with the Oracle suite. Additional integrated modules include Kommis (digital table reservation system). The company also provides IT infrastructure services and certified Oracle partner support across the full hospitality software stack.
Differentiator
Problem solved
Functional benefit
Products and services
- Opera Cloud Property Management System (PMS)
Quantifiable outcome
- IT complexity significantly reduced through centralized cloud platform
- +3 more outcomes
Companies that use Innconcepts IT
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Innconcepts IT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Innconcepts IT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Oracle CorporationcoreInnconcepts is a certified Oracle Partner specializing exclusively in Oracle Hospitality software solutions including Opera Cloud (PMS), Simphony Cloud (POS), and Inventory Management Cloud. The partnership enables Innconcepts to implement, configure, and support Oracle's hospitality software suite for hotel and restaurant operators across the DACH region. Oracle provides the core technology platform while Innconcepts adds local expertise, proprietary add-on modules (INNguest, Smart CheckINN, TYNGO), and comprehensive support services.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Innconcepts IT competitors and assessment
Company assessmentEmerging players
- Cloudbeds: Cloud-based hospitality management suite (PMS, booking engine, channel manager) with growing European presence. Comparable as a cloud-native challenger competing for the same mid-market DACH hospitality accounts.
- Hoteliga: Cloud-based hotel management platform focused on small to mid-sized hotels in Europe. Comparable as an emerging cloud-native alternative targeting the smaller end of Innconcepts' customer base.
- Mews Systems: Cloud-native hospitality management platform targeting boutique and lifestyle hotels in Europe. Comparable as an emerging alternative to the Oracle/Innconcepts stack for DACH boutique and mid-market hotels pursuing modern UX.
Regional players
- Guestline Ltd: UK-headquartered provider of cloud hotel management, booking, and distribution software primarily serving the UK and Ireland. Comparable as a regional cloud PMS player with overlapping product scope but a different geographic core.
Direct peers
- SIHOT (Schneider IT-Management GmbH): German provider of hotel management software serving independent hotels and chains across Europe. Comparable as a DACH-rooted hospitality software specialist with similar vertical focus and on-prem/cloud hybrid offerings.
- protel hotelsoftware GmbH: German-headquartered provider of hotel property management software with a long-standing DACH customer base. Directly comparable as a regional PMS specialist competing for the same DACH hotel operator wallet.
- ASA Hotel Software GmbH: Austrian hospitality software vendor offering PMS, POS, and spa modules. Closely comparable as an Austrian hospitality software specialist competing for the same DACH mid-market accounts.
Broad incumbents
- Infor Hospitality (formerly Springer-Miller): Enterprise software vendor with a dedicated Hospitality division (Infor HMS) serving hotels, resorts, and casinos globally. Comparable as a broad incumbent offering an integrated PMS/POS/SPA suite competing with the Oracle/Innconcepts proposition.
- Shiji Group: Global hospitality technology platform offering PMS, POS, payments, and guest experience solutions. Comparable as a broad incumbent in the same Oracle/legacy replacement market Innconcepts serves, with much larger scale and global footprint.
Others
- TrustYou: Munich-based guest experience and reputation management platform serving hotels and hospitality chains globally. Comparable as a DACH-rooted hospitality technology provider with an adjacent (rather than directly competing) offering to Innconcepts' PMS/POS stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Innconcepts IT social profiles
Digital presenceInnconcepts IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Innconcepts IT leadership team
Management profileNumber of profiles
Profiles1 record
Innconcepts IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Innconcepts IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Innconcepts IT
What does Innconcepts IT do?
Innconcepts IT is an Oracle Partner that implements, configures, and supports Oracle Hospitality cloud software (Opera Cloud PMS, Simphony Cloud POS, Inventory Management Cloud) for hotels, restaurants, and spa operators in the DACH region. The company complements the Oracle platform with proprietary add-on modules (INNguest guest portal, Smart CheckINN contactless check-in, TYNGO spa management, Kommis table reservation) and provides IT infrastructure services and certified support.
Is Innconcepts IT a public or private company?
Innconcepts IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Innconcepts IT founded?
Innconcepts IT was founded in 2012. It employs 11 to 50 people.
Where is Innconcepts IT based?
Innconcepts IT is headquartered in Kirchbichl, Austria, in the Europe region.
How does Innconcepts IT make money?
Three revenue lines are on record. Oracle Hospitality Software Licensing & Implementation is the primary driver. The others are professional Services & Training and IT Infrastructure & Hardware.
Who are Innconcepts IT's main competitors?
Emerging players on record are Cloudbeds, Hoteliga and Mews Systems. Guestline Ltd is listed as a regional player. Direct peers are SIHOT (Schneider IT-Management GmbH), protel hotelsoftware GmbH and ASA Hotel Software GmbH. Broad incumbents are Infor Hospitality (formerly Springer-Miller) and Shiji Group. TrustYou is listed as an others.
Does Innconcepts IT have an API?
No public API is recorded for Innconcepts IT.
What industry is Innconcepts IT in?
Innconcepts IT's product category is Hospitality Software. Its primary akta.pro industry code is HSACAKAC, Lodging Booking & Accommodation Management, with a secondary code of HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services). Its NAICS code is 541512 and its SIC code is 7370.