Healthinfonet

What Healthinfonet does

HealthInfoNet is a 501(c)(3) non-profit organization founded in 2006 that operates Maine's designated statewide Health Information Exchange (HIE), connecting over 850 unaffiliated provider organizations and covering approximately 98% of Maine residents. The organization was designated by Maine's Governor in 2010 as the official statewide HIE and aggregates clinical data from disparate sources—including HL7 v.2.x, CCDA, FHIR, eligibility/claims data, community/social services data, and Surescripts medication data—into a consolidated longitudinal health record. Its core platform comprises five integrated services: Data Aggregation (the underlying ingest/cleansing engine), Clinical Portal (web-based and EHR-embedded via the InContext service with SAML SSO), Notifications (real-time and daily email alerts), Health Analytics Reporting Platform (HARP) for population and person-level analytics with NCQA HEDIS and eCQM support, and Public Health Reporting (syndromic surveillance, electronic lab reporting, immunization reporting to Maine CDC and ImmPact). Additional integrations include Maine's Prescription Monitoring Program via Bamboo Health, the national eHealth Exchange network (VA, DoD, Coast Guard), PointClickCare for long-term care facilities, and EHR integrations with Cerner and eClinicalWorks.

The business model is anchored in state government partnerships with Maine DHHS, Office of MaineCare Services, and Maine CDC, supplemented by participant fees and grants. Revenue is characterized as recurring/subscription. Distribution is direct to enterprise healthcare provider organizations through a sales-led, partnership-based GTM motion, with adoption driven in part by value-based care incentive programs (MaineCare's Primary Care Plus and D-SNP data-sharing requirements) that mandate HIE connections for enhanced reimbursement tiers. The organization expanded into multi-state collaboration via the 2022 New England Regional HIE partnership with RIQI and VITL, and is investing in FHIR-based APIs, social determinants of health data integration, and a redesigned analytics platform (HARP v.3.0, released July 2024).

The customer base spans hospitals, health systems, FQHCs, long-term care facilities, behavioral health providers, specialty physician groups, Accountable Care Organizations, and state agencies. With 11-50 employees headquartered in New Gloucester, Maine, the organization is governed by a board representing Maine's healthcare stakeholder community and led by CEO Shaun Alfreds alongside a CXO team covering finance/compliance, legal/privacy, technology/security, and strategy/engagement.

Name

Healthinfonet

Legal name

HealthInfoNet

Website

https://hinfonet.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

HealthInfoNet operates Maine's designated statewide Health Information Exchange, aggregating clinical data from 850+ provider organizations covering 98% of Maine residents. It provides a clinical portal, real-time notifications, population analytics, and public health reporting for hospitals, FQHCs, long-term care facilities, and state agencies.

Ownership category

akta.pro rank

Product category

Health Information Exchange

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

akta.pro secondary industries

Record Locator Services (RLS) & Longitudinal Record Aggregation (HLACABAH), Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm) (HLACAIAF), Quality Measurement, Reporting & Benchmarking (HEDIS/Stars/CQM) (HLACAHAC), Data Governance, Standards & Interoperability (ICD, HL7/FHIR, LOINC, SNOMED) (HLAJAJAM)

Keywords

• Health information exchange
• Clinical data aggregation
• Population health analytics
• EHR interoperability
• Public health reporting

Headquarters

HQ city

New Gloucester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. State Government Funding: HealthInfoNet is a 501(c)(3) non-profit organization designated by the Governor of Maine as the statewide HIE. Revenue is derived from state government support, including partnerships with Maine DHHS, Office of MaineCare Services, and Maine CDC. The organization has received funding through MaineHealth and other founding healthcare stakeholders and continues to receive public funding for Medicaid Analytics Platform and other public health use cases.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

HealthInfoNet operates Maine's statewide Health Information Exchange, aggregating clinical, claims, and social services data from 850+ unaffiliated provider organizations into a consolidated longitudinal health record. It delivers this through a Clinical Portal (web and EHR-embedded InContext), real-time Notifications, the Health Analytics Reporting Platform (HARP) for population health analytics, and a Public Health Reporting service feeding Maine CDC. The core data aggregation engine accepts HL7 v.2.x, CCDA, FHIR, eligibility/claims, social services, and Surescripts data.

Product overview

HealthInfoNet operates Maine's statewide Health Information Exchange (HIE) as a platform-plus-modules architecture. The core platform centers on Data Aggregation services that collect, route, map, translate, and cleanse disparate clinical data. Built on this foundation are multiple integrated services: the Clinical Portal (web-based EHR with EHR-integrated InContext variant) for real-time record access; Notifications for time-sensitive event alerts; the Health Analytics Reporting Platform (HARP) for population and person-level analytics; and Public Health Reporting for Maine CDC syndromic, laboratory, and immunization reporting. Additional integrations include PMP access within Clinical Portal workflows. All services connect through a network of over 850 healthcare provider organizations covering approximately 98% of Maine residents.

Differentiator

Problem solved

Functional benefit

Brands

• HARP (Health Analytics Reporting Platform): A suite of reporting dashboards focused on care management and population health use cases, providing demographic distributions, predictive risk results, utilization patterns, and quality performance measurement insights.
• HealthInfoNet Academy

Products and services

• Data Aggregation Underlying data aggregation service that accepts, routes, maps, translates, and cleanses disparate clinical data sets including HL7 v.2.x, CCDA, eligibility/claims data, community/social services data, and Surescripts medication data for downstream HIE services.
• Clinical Portal

Quantifiable outcome

• Connected to 850+ unaffiliated provider organizations covering 98% of Maine residents
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• Maine Primary Care Association (MPCA)coreGTM or Marketing Partner · 12 September 2023HealthInfoNet partnered with MPCA for a five-part webinar series designed to highlight ways in which Maine's Federally Qualified Health Centers (FQHCs) can leverage the statewide HIE's services to make lasting system-wide improvements in patient care quality and population health. Sessions covered HIE overview, communication packages and consent models, Clinical Portal, real-time notification services, and HIE analytics and reporting.
• The Rhode Island Quality Institute (RIQI)flagshipStrategic or Co-development Partner · 21 June 2022HealthInfoNet announced a multi-state New England Regional HIE Collaboration with RIQI (Rhode Island) and VITL (Vermont) aimed at advancing interstate interoperability to improve population health and patient care across the region. The partnership aims to achieve three primary objectives: (1) improved interoperability, (2) expanded innovation and deployment of health information services, and (3) increased operational efficiencies. This ecosystem is designed to enhance patient care, improve population health, and reduce costs across New England communities.
• VITL (Vermont)flagshipStrategic or Co-development Partner · 21 June 2022HealthInfoNet announced a multi-state New England Regional HIE Collaboration with RIQI (Rhode Island) and VITL (Vermont) aimed at advancing interstate interoperability to improve population health and patient care across the region. The partnership aims to achieve three primary objectives: (1) improved interoperability, (2) expanded innovation and deployment of health information services, and (3) increased operational efficiencies. This ecosystem is designed to enhance patient care, improve population health, and reduce costs across New England communities.
• Maine Centers for Disease Control and Prevention (Maine CDC)coreStrategic or Co-development PartnerHealthInfoNet partnered with Maine CDC and the Office of MaineCare Services to produce measurement in support of the National Diabetes Prevention Program (National DPP). Using the HIE's statewide clinical data set, HealthInfoNet generates daily measures including screening recommendations for pre-diabetes and Type 2 diabetes, eligibility for National DPP participation, and risk assessment for developing pre-diabetes and Type 2 diabetes. HIE participant end users can access National DPP measurement in both the Clinical Portal and HARP analytics platform.
• Office of MaineCare Services (OMS)flagshipStrategic or Co-development PartnerHealthInfoNet has a long-standing partnership with Maine's Office of MaineCare Services to advance shared goals through health information technology. This includes the Medicaid Analytics Platform (MAP) supporting OMS's public and population health use cases, the Primary Care Plus (PCPlus) program driving HIE connections among primary care practices, D-SNP data-sharing requirements for long-term care facilities, and Behavioral Health Home/Opioid Health Home programs. Accountable Communities organizations (CCPM, KRHA) also access MAP through this partnership.
• Bamboo Health (formerly Appriss)coreTechnology or IntegrationBamboo Health operates Maine's statewide Prescription Monitoring Program (PMP). HealthInfoNet integrated PMP functions within its Clinical Portal HIE workflows, enabling clinicians to review patients' controlled prescription medications in context of their longitudinal medical and social health histories. The integration supports the state's opioid response plan and meets CMS reporting and provider compliance requirements.
• PointClickCarecoreTechnology or IntegrationHealthInfoNet built connectivity with PointClickCare's cloud-based EHR system, used by the majority of Maine's long-term care facilities in the Office of MaineCare Services' D-SNP network. Using JSON API-based message interfaces, HealthInfoNet receives ADT information from connected facilities including Continuum Health Services, First Atlantic Health Care, National Healthcare Associates, Pinnacle Health and Rehabilitation, Covenant Health, and MaineHealth. HealthInfoNet became the latest HIE in the nation to connect to PointClickCare.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• The Rhode Island Quality Institute (RIQI): Rhode Island's statewide HIE and CurrentCare operator, offering clinical data exchange, analytics, and quality measurement. Direct peer and active collaborator in HealthInfoNet's multi-state New England alliance.
• CRISP (Chesapeake Regional Information System for Our Patients): Maryland's statewide HIE providing clinical data aggregation, encounter notifications, and population health analytics to hospitals, providers, and state agencies. Closely analogous non-profit state-designated HIE model.
• Health Current (Arizona): Arizona's statewide HIE providing clinical data exchange, event notifications, and HIE-based analytics. Directly comparable in operating model and product mix to HealthInfoNet.
• Manifest MedEx: California's largest nonprofit HIE, offering longitudinal records, event notifications, and analytics to providers, health plans, and government. Comparable scale and statewide-nonprofit HIE positioning.
• NEHII (Nebraska Health Information Initiative): Nebraska's statewide HIE delivering clinical record exchange, analytics, and public health reporting to providers and state agencies. Comparable non-profit, state-affiliated HIE business model.
• Indiana Health Information Exchange (IHIE): One of the largest and longest-running U.S. HIEs, providing clinical messaging, results delivery, and population health analytics. Comparable non-profit HIE serving a broad provider base with a focus on data-driven care improvement.
• CORHIO (Colorado Regional Health Information Organization): Colorado's designated HIE offering bidirectional clinical data exchange, notifications, and analytics. Comparable non-profit, state-affiliated HIE serving providers and public health agencies.
• MiHIN (Michigan Health Information Network Shared Services): Michigan's statewide HIE providing clinical data exchange, Active Care Relationship Service, and quality measurement infrastructure. Comparable public-private, state-designated HIE role.
• VITL (Vermont Information Technology Leaders): Vermont's designated statewide HIE, a 501(c)(3) non-profit operating the same model of clinical data aggregation, portal access, and public health reporting. Direct peer and active collaborator via the 2022 New England Regional HIE Collaboration.

Broad incumbents

• Epic Systems (Care Everywhere): Largest U.S. EHR vendor operating Care Everywhere, an embedded cross-organization interoperability network that competes with state HIEs by delivering record exchange natively within provider EHR workflows.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLtl6t9q730l2shNmj_IiCI3kMvf-vWvVO
• LinkedInlinkedin.com/company/healthinfonet
• Xx.com/hinfonet

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthinfonet