Robertson Hall Insurance

What Robertson Hall Insurance does

Robertson Hall Insurance is an independent Canadian insurance brokerage headquartered in London, Ontario, formed through the amalgamation of five predecessor firms with roots dating to 1886 and formal incorporation in 1972. The company operates three product divisions: Personal Lines (automobile, home, recreational, accident benefits), Commercial Lines (property and liability, professional liability, D&O, Dental Office Protection Plus), and Church & Charity Insurance, where it holds the position of Canada's largest insurer of evangelical Christian ministries and is the exclusive managing broker for Church Protection Plus, a program covering 7,500 churches and charities and endorsed by 25 major evangelical denominations. The firm serves over 15,000 clients nationwide through direct broker sales, phone and toll-free contact, association/group partnerships, and denominational referrals.

The business model is commission-based: as an independent brokerage, Robertson Hall earns carrier commissions on placed policies across personal and commercial lines, with additional revenue from specialized programs (Church Protection Plus, Dental Office Protection Plus) and partner-sourced products such as battleface travel insurance. Pricing is quote-based with no publicly disclosed rates; the firm offers group discounts for organizations with 100+ employees or members and discretionary savings (claims-free records, security systems, denominational discounts, higher deductibles) that can reduce premiums by 25% or more. No proprietary technology platform, app, or AI-driven capabilities are disclosed; operations rely on broker-led consultation, telephone service, and online quote-request forms.

Distribution is anchored by a single physical office in London, Ontario, supported by partnerships with the Canadian Council of Christian Charities (CCCC), TechAlliance, OAPSO, Unifor Local 27, and battleface. The company is privately held with no institutional investment, no disclosed funding rounds, no parent entity, and no M&A activity on record. Ken Hall serves as President and is the founder of Church & Charity Protection Plus. The reported 97% business retention rate indicates strong client stickiness, particularly within the institutional church/charity book where multi-decade relationships and denominational endorsements create meaningful switching frictions.

Name

Robertson Hall Insurance

Legal name

Robertson Hall Insurance Ltd

Website

https://robertsonhall.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

Robertson Hall Insurance is an independent Canadian insurance brokerage serving over 15,000 clients across personal, commercial, and church/charity lines, with a dominant specialty as Canada's largest insurer of evangelical Christian ministries covering 7,500 organizations.

Ownership category

akta.pro rank

Product category

Insurance Brokerage Services

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Nonprofit / Social Services BOP (FSAJAFAM)

Keywords

• Insurance brokerage services
• Commercial insurance coverage
• Personal lines insurance
• Church insurance programs
• Group insurance discounts

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Insurance Brokerage Services: As an independent insurance brokerage, Robertson Hall earns commissions from insurance carriers for placing insurance policies. Revenue comes from both personal lines (home, auto, recreational) and commercial lines (property, liability, professional liability, D&O). The company also earns commissions on specialized church and charity insurance programs including Church Protection Plus.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Robertson Hall Insurance is an independent Canadian insurance brokerage that places personal, commercial, and specialized faith-based insurance policies on behalf of clients across Canada. The firm operates as an intermediary earning commissions from insurance carriers, providing coverage placement, risk management, and claims support through broker representatives. Its flagship offering is the Church Protection Plus program, for which it serves as exclusive managing broker.

Product overview

Robertson Hall Insurance is an independent Canadian insurance brokerage offering a diversified portfolio of insurance products and services. The company operates three primary insurance divisions: Personal Insurance (automobile, home, recreational, and accident benefits), Commercial Insurance (property and liability, professional liability, D&O, and specialized dental office protection), and Church & Charity Insurance (Church Protection Plus, Church & Charity Protection Plus, and Protection Plus Membership). The product architecture consists of specialized niche programs for churches and charities alongside traditional personal and commercial coverage, with privacy breach and cyber coverage integrated into the church charity programs. The company serves over 5,000 businesses, individuals, and organizations nationwide, with a particular focus on evangelical Christian ministries where it is Canada's largest insurer of evangelical Christian charities.

Differentiator

Problem solved

Functional benefit

Brands

• Church Protection Plus: A comprehensive insurance program for churches and Christian charities offering property and liability coverage, abuse protection, directors and officers liability, and counselling services coverage.
• Dental Office Protection Plus
• Group Home and Auto Insurance

Products and services

• Dental Office Protection Plus

Quantifiable outcome

• 7,500+ churches and charities insured across Canada
• +3 more outcomes

Named customers7 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Canadian Council of Christian Charities (CCCC)coreStrategic or Co-development Partner · 1 January 1995Robertson Hall is the recommended insurance provider for the Group General Insurance Plan sponsored by CCCC for their member organizations. The company provides premium savings on Property, Crime and Liability Insurance to CCCC members through this long-standing partnership.
• battlefaceminorGTM or Marketing PartnerPreferred source of travel insurance protection for worldwide travel, specializing in short-term mission trips and ministry travel. Offers medical and emergency expenses up to $5,000,000 per person or group. Underwritten by Northbridge General Insurance Corporation.
• TechAllianceminorGTM or Marketing PartnerPartnership providing valuable home and auto insurance plans to TechAlliance members. Robertson Hall is an actively engaged sponsor and member of TechAlliance, providing exceptional insurance support and guidance to the technology business community.
• OAPSO (Provincial Offences & Municipal Standards Officer)minorChannel Partner/ Reseller/ DistributorGroup insurance program for OAPSO members providing home and auto insurance with customer service exceeding expectations and group discounts on rates.
• Unifor Local 27minorChannel Partner/ Reseller/ DistributorGroup Plan for Unifor Local 27 members providing auto insurance savings of $347 on average. Partnership provides prompt, direct service with answers to all questions.
• Ken Hall (Founder of Church & Charity Protection Plus)coreOthersFounder with over 30 years of experience creating comprehensive, affordable insurance programs for churches and Christian charities across Canada, insuring over 7,500 organizations.

Scale indicators9 records

Recent moves2 records

Expansion highlights4 records

Direct peers

• BrokerLink: One of Canada's largest independent insurance brokerages offering personal, commercial, and specialty lines across multiple provinces. Direct competitor for Robertson Hall's personal and commercial book and a benchmark for Canadian brokerage scale.
• Western Financial Group: Canadian insurance brokerage network with a personal and commercial lines focus across Western Canada. Comparable multi-line independent brokerage model and acquisition-driven growth strategy.
• Westland Insurance: Large Canadian insurance brokerage offering personal, commercial, and specialty products. Directly comparable as a multi-line independent brokerage operating across Canadian provinces.
• Hub International: Major North American insurance brokerage with substantial Canadian operations in personal, commercial, and specialty lines. A scaled-up analog of Robertson Hall's brokerage model, including specialty program capabilities.
• Arthur J. Gallagher & Co. Global insurance brokerage and risk management firm with deep Canadian retail brokerage operations. Comparable as a multi-line intermediary serving commercial and specialty clients.
• Brotherhood Mutual Insurance Company: U.S. specialty insurer focused exclusively on churches and related ministries. The most direct functional analog to Robertson Hall's Church & Charity Protection Plus program, although U.S.-based rather than Canadian.
• GuideOne Insurance: U.S. specialty insurer serving churches, schools, and faith-based organizations. Closely comparable to Robertson Hall's church and charity specialty program in product scope and target customer profile.
• Aon: Global insurance brokerage and advisory firm with Canadian retail and specialty operations. Comparable as a multi-line broker serving commercial and specialty risk, with scale advantages over Robertson Hall.
• Marsh: Global insurance broker and risk advisor with a Canadian presence across commercial, personal, and specialty lines. Overlaps with Robertson Hall in intermediating complex commercial and specialty coverage.

Broad incumbents

• The Cooperators: Canadian-owned multi-line insurer and broker with personal, commercial, and group offerings. Overlaps with Robertson Hall across personal and commercial lines as a broader incumbent with carrier and distribution capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/rhinsure

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Robertson Hall Insurance