What Hipaa Vault does

HIPAA Vault (legal entity: Etica Inc.) is a US-based, privately held managed cloud services provider founded in 1997 by Gil Vidals and headquartered in Cheyenne, Wyoming. The company is exclusively focused on delivering HIPAA-compliant infrastructure to healthcare organizations, ranging from solo practitioners and therapy practices to small/mid-market medical groups, enterprise healthcare systems, and government agencies. It reports 1,000+ customers, 50,000 sites under management, and operations spanning 150 countries.

The product portfolio is organized across four lines built primarily on Google Cloud Platform with Microsoft integrations: HIPAA Hosting (Linux, Windows, WordPress, WooCommerce), HIPAA Workspace (Gmail, Outlook/O365, Forms), HIPAA Office (Fax, Text, sFTP), and HIPAA Enterprise (custom GCP deployments with AI/ML enablement via BigQuery and Vertex AI). Security and compliance are the core technical proposition: SOC 1/2/3, HIPAA, HITECH Omnibus, NIST 800-53, GDPR, and PIPEDA certifications, with Business Associate Agreements included across every service, continuous SIEM monitoring, intrusion detection, vulnerability scanning, and 24/7 US-based support delivering 90% first-call resolution and under-15-minute critical response. The company holds SBA 8(a) and HUBZone designations enabling set-aside and sole-source federal contracts.

Revenue is generated primarily through monthly recurring subscriptions, with publicly listed plans ranging from $9.95/month (HIPAA Fax entry) to $499/month (HIPAA Linux) and quote-based enterprise GCP deployments; a 15% bundle discount is offered when customers combine three or more services, and professional services (risk assessments, penetration testing) contribute additional revenue. Distribution combines direct sales (phone, online quote, self-serve e-commerce checkout), a partner/reseller program, and government contracting channels. No external funding rounds, M&A, or institutional investment are disclosed, and ownership remains concentrated with founding management.

Name

Hipaa Vault

Legal name

Etica Inc.

Website

https://hipaavault.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

HIPAA Vault (Etica Inc.) is a US-based, privately held managed cloud services provider founded in 1997 that delivers HIPAA-compliant hosting, email, fax, and communication infrastructure to over 1,000 healthcare organizations across 150 countries.

Ownership category

akta.pro rank

Product category

Healthcare Cloud Hosting

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

akta.pro secondary industries

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Backup & Restore Platforms (Cloud Backup) (HDABAIAB)

Keywords

• HIPAA-compliant hosting
• Managed cloud services
• Healthcare security
• Encrypted email hosting
• Compliance infrastructure

Headquarters

HQ city

Cheyenne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed HIPAA Cloud Hosting: Monthly subscription fees for HIPAA-compliant cloud hosting services including Linux, Windows, WordPress, WooCommerce hosting with fully managed infrastructure, security, backups, and compliance support.
2. HIPAA Workspace (Email, Forms): Subscription fees for HIPAA-compliant email services (Gmail, Outlook/Office 365) and form builder services with BAA included.
3. HIPAA Office (Fax, Text, sFTP): Monthly fees for secure fax, texting, and sFTP server solutions designed for healthcare organizations.
4. HIPAA Compliance Bundle: Customizable office package bundling 3+ services (Outlook Email, WordPress, Domain Registration, Fax, Texting) with 15% discount.
5. Professional Services: Risk assessments, penetration testing services, compliance consulting, and custom implementation/onboarding services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

HIPAA Vault provides fully managed HIPAA-compliant cloud hosting and communication services for healthcare organizations, including Linux/Windows/WordPress/WooCommerce hosting, HIPAA-compliant Gmail and Outlook/Office 365 email, secure fax, secure text, and sFTP servers, all backed by a Business Associate Agreement. The offering is delivered through Google Cloud Platform infrastructure with 24/7 monitoring, intrusion detection, vulnerability scanning, and US-based support, supplemented by enterprise Google Cloud Platform managed services and AI/ML capabilities.

Product overview

HIPAA Vault is a healthcare-focused managed services provider offering a comprehensive suite of HIPAA-compliant cloud solutions organized across four main product categories: Hosting (Linux, Windows, WordPress, WooCommerce), Workspace (Forms, Gmail, Outlook/O365 email), Office (Fax, Text, sFTP), and Enterprise/GCP. The core offering is fully managed HIPAA-compliant infrastructure with built-in security solutions, BAA agreements, 24/7 support, and compliance-ready environments. The product portfolio is designed as an integrated ecosystem where hosting services serve as the foundation, complemented by communication tools (email, fax, text) and specialized healthcare integrations (sFTP, EHR compatibility). The company also offers add-on security services including penetration testing, risk assessment, and vulnerability scanning, plus a bundle option providing 15% savings when combining three or more services.

Differentiator

Problem solved

Functional benefit

Products and services

• HIPAA Linux Hosting Fully managed HIPAA-compliant Linux cloud server hosting for healthcare organizations requiring secure infrastructure with built-in security controls and a signed Business Associate Agreement.
• HIPAA Windows Hosting Fully managed HIPAA-compliant Windows cloud server hosting for healthcare professionals, providing enterprise-grade security, compliance configurations, and a signed BAA.
• HIPAA WordPress Hosting HIPAA-compliant WordPress hosting for healthcare professionals featuring secure dedicated hosting with AES-256 encryption, automated patching, full 24/7 monitoring, SSL, DDoS protection, WAF, and a signed BAA.
• HIPAA WooCommerce Hosting HIPAA-compliant WooCommerce hosting solution enabling healthcare organizations to run secure e-commerce operations while maintaining HIPAA compliance for patient data transactions.
• HIPAA Forms HIPAA-compliant form builder that enables healthcare organizations to collect patient information through secure, compliant web forms, fully managed by HIPAA Vault's security team.
• HIPAA Gmail HIPAA-compliant Gmail solution built on Google Workspace that enables healthcare organizations to send secure and encrypted email with full HIPAA compliance and a signed BAA.
• HIPAA Outlook (Office 365) HIPAA-compliant Office 365 email integration that enables healthcare professionals to send emails with HIPAA-compliant encryption through Microsoft Outlook, with full Microsoft Office integration.
• HIPAA Fax Secure online HIPAA-compliant fax service for healthcare, offering cloud-based electronic faxing with encryption, audit logs, direct EHR integration, customizable cover pages, and proof of delivery confirmation.
• HIPAA Text HIPAA-compliant secure texting solution that enables healthcare businesses to send and receive text messages over the Internet with encryption and compliance safeguards.
• HIPAA sFTP Server Secure FTP server solution that encrypts and protects files during FTP transmission, supporting healthcare workflows including medical imaging transfers, EHR exports, lab result delivery, and insurance claims processing, with compatibility for Epic, Cerner, and MEDITECH EHR systems.
• HIPAA Essentials Bundle Customizable bundle that combines multiple HIPAA Vault services (Hosting, Email, Fax, or Text) at a 15% discount, providing healthcare organizations with an affordable, fully managed HIPAA compliance package.
• Google Cloud Platform and AI for Healthcare Managed Google Cloud Platform services with AI/ML capabilities for healthcare organizations, providing custom-built systems on GCP infrastructure for AI-driven healthcare applications including clinical documentation, patient engagement chatbots, and predictive analytics.
• HIPAA Enterprise Solutions Enterprise-level HIPAA compliance hosting solutions providing custom-built systems designed to maximize security and minimize cost for large healthcare organizations with complex requirements.
• HIPAA Penetration Testing HIPAA-specific penetration testing services that include vulnerability scanning and security assessments to help healthcare organizations identify and address compliance gaps before they become liabilities.
• HIPAA Risk Assessment HIPAA risk assessment services that evaluate organizational compliance status, identify vulnerabilities, and provide guidance on implementing appropriate administrative, technical, and physical safeguards.

Quantifiable outcome

• Reduces HIPAA violation risk from $137 to over $2 million annual penalties
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability1 record

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Google Cloud PlatformcoreTechnology or IntegrationHIPAA Vault is a certified Google Cloud Partner providing managed GCP services for healthcare organizations. The partnership enables AI/ML capabilities through services like BigQuery and Vertex AI for healthcare applications, with HIPAA-compliant deployment environments. GCP's extensive HIPAA compliance certifications and clearer documentation for the shared responsibility model make it ideal for clinical and compliance needs.
• Microsoft (Office 365 / Azure)coreTechnology or IntegrationHIPAA Vault partners with Microsoft to provide HIPAA-compliant Office 365 and Outlook email services, as well as Azure cloud integration. Enables healthcare organizations to confidently use Microsoft productivity tools with proper BAA and compliance safeguards.
• U.S. Small Business Administration (8(a) Program)coreOthersHIPAA Vault is SBA 8(a) certified, enabling pursuit of set-aside and sole-source government contracts designated exclusively for small businesses with 8(a) certifications.
• U.S. Small Business Administration (HUBZone Program)coreOthersHIPAA Vault is HUBZone certified, qualifying for government contracts designated for Historically Underutilized Business Zones, with eligibility for sole-source contracts up to $4 million.
• PrighterminorImplementation/ SI/ Consulting PartnerPrighter serves as HIPAA Vault's privacy representative and point of contact for EU/Swiss individuals exercising privacy-related rights under the Data Privacy Framework. Provides easy way for data subjects to exercise privacy rights.
• BBB National Programs (Data Privacy Framework)minorImplementation/ SI/ Consulting PartnerHIPAA Vault commits to resolve DPF complaints through BBB National Programs' independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WP Engine: Premium managed WordPress hosting provider. HIPAA Vault explicitly competes with WP Engine for healthcare WordPress customers, as evidenced by comparison-page marketing targeting buyers evaluating WP Engine for healthcare sites.
• ClearDATA: Healthcare-exclusive cloud services provider offering HIPAA-compliant managed hosting, security, and compliance operations on AWS and Azure. ClearDATA is a direct competitor to HIPAA Vault's enterprise and healthcare-specialty positioning, with similar exclusive focus on healthcare compliance.
• Liquid Web: Managed hosting provider offering dedicated servers, VPS, and WordPress hosting with HIPAA-compliant options. Liquid Web competes in the same managed hosting space as HIPAA Vault for healthcare SMB customers needing secure infrastructure.
• Kinsta: Premium managed WordPress hosting on Google Cloud Platform. Named as a competitor on HIPAA Vault's comparison pages; competes for healthcare WordPress customers with similar GCP-backed infrastructure but without HIPAA-specialized compliance.
• Atlantic.Net: Direct HIPAA-compliant cloud hosting competitor. Atlantic.Net offers managed HIPAA hosting, dedicated servers, and cloud solutions for healthcare organizations — explicitly named as a comparison target on HIPAA Vault's website, indicating head-to-head competition for the same SMB and mid-market healthcare buyer.
• Aptible: HIPAA-compliant cloud hosting platform purpose-built for healthcare applications and developers. Aptible competes directly with HIPAA Vault's developer and enterprise segments by offering compliance-as-a-service infrastructure with automated BAAs and audit trails.

Broad incumbents

• Rackspace Technology: Large managed cloud services provider offering HIPAA-compliant hosting among a broader portfolio. Named as a direct competitor on HIPAA Vault's comparison pages; competes for healthcare enterprise customers but serves a much wider range of industries and workloads.
• Google Cloud Platform: Hyperscaler and a direct partner of HIPAA Vault. Google Cloud offers HIPAA-compliant services natively and provides the underlying infrastructure HIPAA Vault manages for healthcare customers — making it both an enabler and a potential competitive threat as Google expands its healthcare-specific offerings.
• Microsoft Azure: Hyperscaler with HIPAA-compliant cloud services and direct BAA support. Microsoft is also a partner to HIPAA Vault (for Office 365/Outlook integration), creating both collaboration and competitive tension in the healthcare cloud space.
• Amazon Web Services (AWS): Hyperscaler offering HIPAA-eligible services with BAA support directly to healthcare customers. While AWS does not offer managed services natively, it competes for the same healthcare cloud workloads and increasingly offers turnkey HIPAA configurations that may reduce demand for managed-service layers like HIPAA Vault.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HIPAAHosting

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hipaa Vault