NPS Pharmacy
NPS Pharmacy is a privately held specialty and contract pharmacy operating 10 on-site pharmacies embedded in nonprofit and FQHC partners across six states, plus a nationwide mail-order service. It serves 340B covered entities, LGBTQ+ patients, and chronic-care populations through 340B program management, PrEP/DoxyPEP, and adherence-focused services.
- Company typePrivate
- Founded2001
- HeadquartersBrentwood, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What NPS Pharmacy does
NPS Pharmacy (legal entity Nashville Pharmacy Services LLC) is a privately held specialty and contract pharmacy operator founded in 2001 by Kevin Hartman, PharmD, and headquartered in Brentwood, Tennessee. The company operates 10 on-site pharmacies physically embedded within nonprofit and healthcare partner organizations across Arizona, Florida, Kentucky, Tennessee, Texas, and Virginia, alongside a nationwide mail-order pharmacy (NPS Direct) based at its Brentwood headquarters. NPS generates revenue through prescription dispensing (insurance billing), 340B contract pharmacy services for safety-net covered entities, mail-order and specialty pharmacy, and pharmacy implementation consulting, with all patient-facing services offered free of charge.
The company focuses on three interrelated customer segments: 340B covered entities (Ryan White clinics, FQHCs, ASOs, CBOs, and state health departments managing ADAP/HDAP programs); LGBTQ+ and medically underserved patients seeking stigma-free HIV prevention (PrEP/DoxyPEP), HIV treatment, and gender-affirming pharmacy services; and patients with chronic or complex conditions requiring specialty packaging and adherence support. Its core product surface includes the PocketRx mobile app (Digital Pharmacist platform), an online patient portal, the free Handy Dose Card specialty packaging service, free local courier delivery, and telehealth-integrated prescription processing through sister company NPS Healthcare.
NPS operates as a subsidiary of Hartwinn Group, a healthcare holding company that also encompasses NPS Healthcare (telehealth), NPS Telecare, JAXSCO RX, JAXSCO, and Maximizing 340B Institute. The leadership team is densely credentialed in 340B compliance (multiple 340B Apexus Certified Experts, AAHIVP certification) and the company maintains ACHC accreditation and LegitScript certification. Recent organizational moves — a 2025 CEO transition to John D. Winnett, and the addition of director-level roles in Regulatory Affairs, Financial Analytics and Data Strategy, and Denials and Appeals Management through 2026 — point to operational professionalization consistent with a scaling specialty pharmacy platform.
NPS Pharmacy firmographics
Firmographics- Name
- NPS Pharmacy
- Legal name
- Nashville Pharmacy Services LLC
- Website
- https://npspharmacy.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NPS Pharmacy is a privately held specialty and contract pharmacy operating 10 on-site pharmacies embedded in nonprofit and FQHC partners across six states, plus a nationwide mail-order service. It serves 340B covered entities, LGBTQ+ patients, and chronic-care populations through 340B program management, PrEP/DoxyPEP, and adherence-focused services.
- Ownership category
- akta.pro rank
NPS Pharmacy industry classification
Industry- Product category
- Specialty Retail Pharmacy Services
- NAICS
- Pharmacies and Drug Retailers (45611), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912), Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122)
- akta.pro primary industry
- 340B Program Administration & Contract Pharmacy Services (HLAFALAL)
- akta.pro secondary industries
- Retail & Community Pharmacies (Chain/Independent) (HLAFALAA), Mail-Order & Home Delivery Pharmacies (HLAFALAD), Pharmacy Liaison & Prior Authorization/Insurance Coordination (HSABALAD), Mail-Order Pharmacy & Home Delivery (HLAEAKAF)
Keywords
Where NPS Pharmacy is headquartered
LocationHeadquarters
- HQ city
- Brentwood
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
NPS Pharmacy business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Prescription Dispensing: Traditional pharmacy dispensing revenue through insurance billing, covering retail prescriptions filled at on-site and mail-order pharmacies.
- 340B Contract Pharmacy Services: Contract pharmacy services for 340B covered entities including Ryan White clinics, FQHCs, ASOs, and CBOs. NPS generates revenue through 340B program participation, covered entity relationships, and pharmacy services for government-funded health programs.
- Mail-Order and Specialty Pharmacy: Mail-order prescription delivery nationwide via USPS, FedEx, and UPS. Specialty pharmacy services for patients with complex medication needs including HIV care, gender-affirming medications, and chronic conditions.
- Pharmacy Services & Implementation Consulting: Consulting services for contract pharmacy implementation, including pharmacy ownership transitions, compliance monitoring, and 340B program optimization for covered entities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | All services free of charge to patients |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
NPS Pharmacy product offering
Product offeringCore offering
NPS Pharmacy operates community-based retail pharmacies and a nationwide mail-order pharmacy, providing tailored prescription services including specialty packaging (Handy Dose Card), free local delivery, and PrEP/DoxyPEP dispensing. The company also delivers 340B contract pharmacy services to safety-net covered entities such as Ryan White clinics, FQHCs, and ASOs, including on-site pharmacy management, contract pharmacy transitions, mail-order contract pharmacy, and 340B program optimization consulting. All patient-facing services are provided free of charge, with revenue generated through insurance billing and 340B program participation.
Product overview
NPS Pharmacy is a pharmacy services company offering a unified suite of services centered around its core pharmacy operations. The portfolio consists of NPS Pharmacy (the main pharmacy services brand), NPS Direct (mail-order pharmacy), PocketRx Mobile App and Online Patient Portal (digital prescription management tools), Handy Dose Card (specialty packaging), 340B Contract Pharmacy Services (specialized 340B program management), and PrEP/DoxyPEP Services. Services are free of charge and tailored to individual patient needs, with operations in Arizona, Florida, Kentucky, Tennessee, Texas, and Virginia, plus nationwide mail-order delivery.
Differentiator
Problem solved
Functional benefit
Brands
- NPS Direct: Mail-order pharmacy service serving patients nationwide.
Products and services
- NPS Pharmacy Services (Retail Pharmacy) Community pharmacy offering tailored prescription services including specialty packaging, free local delivery, mail-order options, and personalized one-on-one pharmacist access for individual patients and partner organizations across Arizona, Florida, Kentucky, Tennessee, Texas, and Virginia.
- NPS Direct Mail-Order Pharmacy Nationwide mail-order pharmacy service delivering prescriptions via USPS, FedEx, and UPS, including same-day dispatch capability for PrEP and DoxyPEP, and specialty medications for patients with HIV care, gender-affirming medications, and chronic conditions.
- 340B Contract Pharmacy Services Comprehensive 340B program management for covered entities including Ryan White grantees, AIDS Service Organizations, Community-Based Organizations, Federally Qualified Health Centers, group homes, and treatment centers. Services include mail-order contract pharmacy, on-site pharmacy management, pharmacy ownership transitions, compliance monitoring, and program optimization consulting.
- PrEP and DoxyPEP Pharmacy Services Specialized pharmacy services partnering with nonprofit organizations and telehealth providers to deliver free PrEP and DoxyPEP medications, including telehealth prescription coordination, same-day dispensing, and mail-order delivery nationwide for HIV prevention.
- VA Pharmacy (Norfolk & Hampton) On-site pharmacies operating within LGBT Life Center locations in Norfolk and Hampton, Virginia, providing PrEP, DoxyPEP, and LGBTQ+-affirming pharmacy services to patients in the region.
Quantifiable outcome
- PrEP and DoxyPEP delivery to patients' doors in under 4 days after insurance approval
- +2 more outcomes
Companies that use NPS Pharmacy
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
NPS Pharmacy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
NPS Pharmacy partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- LGBT Life CentercoreNPS Pharmacy operates on-site pharmacies at LGBT Life Center locations in Norfolk and Hampton, Virginia, providing PrEP, DoxyPEP, and LGBTQ+-affirming pharmacy services. The nonprofit provides free medications to over 90% of its patients.
- SAAF (Southern Arizona AIDS Foundation)coreNPS Pharmacy operates an on-site pharmacy at SAAF in Tucson, Arizona, serving HIV/AIDS patients and providing comprehensive pharmacy services.
- LivWell CHS (Paducah, KY)coreNPS Pharmacy operates an on-site pharmacy at LivWell CHS in Paducah, Kentucky, providing community health pharmacy services.
- Nashville CarescoreNPS Pharmacy operates an on-site pharmacy at Nashville Cares serving Ryan White program patients and HIV/AIDS care recipients.
- ETSU (East Tennessee State University)coreNPS Pharmacy operates an on-site pharmacy at ETSU in Johnson City, Tennessee, serving university health services patients.
- Resource Center (Dallas, TX)coreNPS Pharmacy operates an on-site pharmacy at Resource Center in Dallas, Texas, serving LGBTQ+ community members and HIV/AIDS patients.
- The Center OrlandocoreNPS Pharmacy operates an on-site pharmacy at The Center Orlando in Florida, serving LGBTQ+ community members.
- NPS Healthcare (Telehealth Provider)coreNPS Healthcare provides telehealth medical exams for PrEP and DoxyPEP prescriptions. NPS Pharmacy is NPS Healthcare's preferred pharmacy for mail-order and specialty prescription delivery across the United States. The prescriber calls in prescriptions to NPS Pharmacy Direct.
- Ryan White Clinics / ASOs / CBOscoreNPS Pharmacy serves as a 340B contract pharmacy partner for Ryan White grantees, AIDS Services Organizations, and Community-Based Organizations, providing pharmacy operations, compliance, and program optimization services.
- FQHCs (Federally Qualified Health Centers)coreNPS Pharmacy serves as a 340B contract pharmacy partner for FQHCs (both qualified and look-alikes), providing on-site pharmacy management, compliance monitoring, and 340B program optimization.
- Health Departments (Local, State, Federal)coreNPS Pharmacy has developed, executed, and monitored compliance for local, state, and federal health department projects, including managing a statewide ADAP/HDAP program for over a decade.
- Edge (Nonprofit PrEP/DoxyPEP Partner)minorNonprofit partner for PrEP and DoxyPEP services, providing free medications to patients. Logo appears on NPS Pharmacy's PrEP partner page.
- RipplePHX (Nonprofit PrEP/DoxyPEP Partner)minorNonprofit partner for PrEP and DoxyPEP services in Phoenix area, providing free medications to patients. Logo appears on NPS Pharmacy's PrEP partner page.
- Hartwinn Group (Parent Holding Company)coreHartwinn Group is the healthcare holding company parent of NPS Pharmacy and its subsidiaries including NPS Healthcare, NPS Telecare, JAXSCO RX, JAXSCO, and Maximizing 340B Institute.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
NPS Pharmacy competitors and assessment
Company assessmentMarket position
Strengths5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
NPS Pharmacy social profiles
Digital presenceNPS Pharmacy compliance and trust
Trust signalCompliance3 records
NPS Pharmacy financial estimates
Financial estimateRevenue estimate
Valuation estimate
NPS Pharmacy leadership team
Management profileNumber of profiles
Profiles8 records
NPS Pharmacy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NPS Pharmacy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NPS Pharmacy
What does NPS Pharmacy do?
NPS Pharmacy operates community-based retail pharmacies and a nationwide mail-order pharmacy, providing tailored prescription services including specialty packaging (Handy Dose Card), free local delivery, and PrEP/DoxyPEP dispensing. The company also delivers 340B contract pharmacy services to safety-net covered entities such as Ryan White clinics, FQHCs, and ASOs, including on-site pharmacy management, contract pharmacy transitions, mail-order contract pharmacy, and 340B program optimization consulting. All patient-facing services are provided free of charge, with revenue generated through insurance billing and 340B program participation.
Is NPS Pharmacy a public or private company?
NPS Pharmacy is a private company. It is classified as corporate owned and is currently operating.
When was NPS Pharmacy founded?
NPS Pharmacy was founded in 2001. It employs 11 to 50 people.
Where is NPS Pharmacy based?
NPS Pharmacy is headquartered in Brentwood, United States, in the North America region.
How does NPS Pharmacy make money?
Four revenue lines are on record. Prescription Dispensing is the primary driver. The others are 340B Contract Pharmacy Services, mail-Order and Specialty Pharmacy and pharmacy Services & Implementation Consulting.
Does NPS Pharmacy have an API?
No public API is recorded for NPS Pharmacy.
What industry is NPS Pharmacy in?
NPS Pharmacy's product category is Specialty Retail Pharmacy Services. Its primary akta.pro industry code is HLAFALAL, 340B Program Administration & Contract Pharmacy Services, with a secondary code of HLAFALAA, Retail & Community Pharmacies (Chain/Independent). Its NAICS code is 45611 and its SIC code is 5912.