Erzurum Büyükşehir Belediyesi

What Erzurum Büyükşehir Belediyesi does

Erzurum Büyükşehir Belediyesi is the metropolitan municipality administering Erzurum Province in eastern Turkey, with a workforce of 5,001–10,000 employees delivering urban governance, infrastructure, transportation, environmental, emergency, agricultural, livestock, tourism, and social services across the provincial capital and surrounding districts. The municipality operates a portfolio of physical assets including the Palandöken Ski Center (87 km of slopes across 55 pistes), a 124,000 m² live animal market (the world's second-largest and Europe's largest), a 64,000 m² integrated meat facility, a 90,000-ton-per-day wastewater treatment plant, a 1,200-unit vehicle and heavy-equipment fleet, a 100-vehicle agricultural fleet, a 233,000-capacity event venue, and 23 fire stations with 60 vehicles and 250 personnel achieving a 5-minute-30-second average response time. Digital service delivery is conducted through an integrated application stack — the official Erzurum Büyükşehir Belediyesi app, Hayat 112 emergency platform, Dijital Çevre Muhafızları environmental reporting, Akıllı Çevre monitoring, ErzurumKart smart-card transit, Güvenilir Gıda food-safety app, 360 Sanal Tur virtual tours, Web TV, and the Rota Erzurum tourism atlas — supported by a real-time traffic monitoring system and the İklim Değişikliği ve Sıfır Atık climate-and-waste management framework.

Revenue is generated through municipal taxes and fees (property taxes, environmental cleanup fees, administrative charges), public tender proceeds (leasing of 'D' restricted commercial plates, public transportation routes, and municipal real estate), public transportation fares via ErzurumKart, tourism income (Palandöken ski passes), livestock market trading fees, and allocations from the central government budget. Service distribution combines self-serve digital channels (web portal, mobile apps), physical service counters at the headquarters in Muratpaşa Mahallesi and district offices, a public tender portal for enterprise procurement, and emergency response via the 110 hotline operated 24/7. Strategic direction is set under Mayor Mehmet Sekmen, with operational leadership distributed across the General Secretary, Deputy General Secretary, and directorate heads including the Fire Department (Alparslan Gülakar) and the Climate Change and Zero Waste Department. The municipality's parent authority is the T.C. İçişleri Bakanlığı (Ministry of Internal Affairs), and it operates under KVKK (Law No. 6698) for personal data protection. Recent strategic positioning has emphasized tourism (Palandöken, UNESCO Gastronomy City status as of February 2025), digital service modernization, and climate/environmental initiatives.

Name

Erzurum Büyükşehir Belediyesi

Legal name

T.C. İçişleri Bakanlığı Erzurum Büyükşehir Belediye Başkanlığı

Website

https://erzurum.bel.tr

Company type

Private

Founded year

1923

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Erzurum Büyükşehir Belediyesi is the metropolitan municipality governing Erzurum Province in eastern Turkey, delivering urban infrastructure, transportation, fire and emergency services, tourism, agriculture, and livestock services to residents and visitors across the province.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (925120), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD), State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK), Parking Facility Operations (Garages, Lots, On-/Off-Street) (BPABAKAA), Safety, Rescue & Emergency Services (SAR Support, Medical Stations, Risk Management) (THAAAGAH)

Keywords

• Municipal government services
• Urban planning and infrastructure
• Public transportation management
• Fire and emergency services
• Environmental and waste management

Headquarters

HQ city

Erzurum

Offices24 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Belediye Vergileri ve Harçlar (Municipal Taxes and Fees): Revenue generated from municipal taxes, fees, and service charges levied on residents and businesses within Erzurum province, including property taxes, environmental cleanup fees, and various administrative fees.
2. İhale Gelirleri (Procurement and Tendering): Revenue from public tenders including rental of commercial plaques, public transportation routes, and real estate leasing/sales. Multiple ongoing tenders for 'D' restricted commercial plates, public transportation lines, and property rentals are published.
3. Toplu Taşıma İşletme Gelirleri (Public Transportation Operating Revenue): Revenue from public transportation operations including city bus services and licensed commercial transportation. Leasing of public transportation routes and restricted commercial plates to private operators through competitive tenders.
4. Kentsel Hizmet Gelirleri (Urban Service Revenues): Revenue from various urban services including infrastructure, cleaning, social services, wedding services, funeral services, and other municipal service fees.
5. Halk Bankası - Belediye Hesapları (Public Bank Accounts): Municipal banking operations through Halk Bankası, Erzurum branch, account number 06000008, Tax ID 1620051722, Kazım Karabekir Tax Office.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

Erzurum Büyükşehir Belediyesi is the metropolitan municipal authority for Erzurum Province in eastern Turkey, providing a comprehensive range of public services including urban infrastructure, public transportation and smart-card ticketing, fire and emergency response, wastewater treatment, waste and environmental management, agricultural and livestock support, tourism development, social services, and e-government digital services. It operates large physical assets such as the Palandöken Ski Center, the Canlı Hayvan Borsası, the Atıksu Arıtma Tesisi, and event venues, supported by mobile and web platforms for citizen engagement.

Product overview

Erzurum Büyükşehir Belediyesi operates as a metropolitan municipality providing comprehensive urban services through a diverse portfolio of digital and physical products. The core digital offerings include the official mobile application (Erzurum Büyükşehir Belediyesi Mobil Uygulaması) available on iOS and Android, the Dijital Çevre Muhafızları citizen reporting app, Hayat 112 emergency services app, and Güvenilir Gıda food safety app. The municipality operates key facilities including Palandöken Kayak Merkezi (ski resort with 87km of pistes), wastewater treatment (90,000 tons/day capacity), organic fertilizer production, livestock trading (Europe's largest), and a 100-vehicle agricultural machinery fleet. Fire services operate through 23 stations with 60 vehicles and 250 personnel. Transportation services include ErzurumKart smart card system, vehicle fleet of 1,200 units, and public transit route management. Environmental services include Akıllı Çevre smart monitoring, İklim Değişikliği ve Sıfır Atık Daire Başkanlığı for climate change and zero waste initiatives. Cultural and community services feature 360 Sanal Tur virtual tours, Web TV, Bilgi Evleri community centers, and event venues.

Differentiator

Problem solved

Functional benefit

Brands

• Dijital Çevre Muhafızları: Digital environmental guards initiative for environmental inspection using QR codes and smartphone cameras
• Bilgi Evleri
• Palandöken Kayak Merkezi
• Hayat 112
• Ejder 3200

Products and services

• Palandöken Kayak Merkezi (Ski Center) World-renowned ski destination operated by the municipality, featuring 87 kilometers of slopes across 55 pistes and serving as a major tourism asset and venue for the Ejder 3200 ski pass platform.
• Erzurum İtfaiyesi (Fire Department Services) Municipal fire and emergency response service operating 23 fire stations across Erzurum Province with 60 vehicles and 250 personnel, with an average response time of 5 minutes 30 seconds. Handles fire suppression, disaster response, traffic accident rescue, flood response, earthquake response, and underwater rescue, plus the EBİTEM training program.
• Atıksu Arıtma Tesisleri (Wastewater Treatment Plants) Municipal wastewater treatment facility with a daily treatment capacity of 90,000 tons of water serving Erzurum city.
• Canlı Hayvan Borsası (Live Animal Market) Livestock market facility covering 124,000 square meters, described as the world's second-largest and Europe's largest live animal trading center, serving livestock traders and businesses.
• Et ve Et Ürünleri Entegre Tesisi (Meat and Meat Products Integrated Facility) Meat and meat products integrated facility built on 64,000 square meters, housing the Erzurum Provincial Directorate of Meat and Milk Institution and supporting the livestock value chain.
• ErzurumKart (Kentkart Smart Card) Smart card payment system for public transportation operated in partnership with Kentkart, enabling transit payments and QR-code-based promotional daily tickets via the Ejder 3200 platform.
• Erzurum Büyükşehir Belediyesi Mobil Uygulaması (Official Mobile App) Official Erzurum Büyükşehir Belediyesi mobile application providing citizens with access to municipal services, live broadcasts, events, and quick access to city information, available on App Store and Google Play.
• Hayat 112 Mobil Uygulaması (Emergency Services App) Comprehensive emergency response mobile application integrating health, safety, fire, disaster, and other emergency services into a single platform, with modules for disaster crisis management, school safety, stray animal management, KADES, traffic radar, UYUMA drug-trafficking reporting, and traffic accident reporting. Developed domestically with Ministry engineers.
• Güvenilir Gıda Mobil Uygulaması (Food Safety App) Mobile application for food safety promotion and reliable food source verification, available on Android and iOS platforms.
• 360 Erzurum Sanal Tur (360 Virtual Tour) Virtual reality tour service providing immersive 360-degree exploration of Erzurum's landmarks and attractions for citizens and tourists.
• Organik Gübre Üretim Tesisi (Organic Fertilizer Production Facility) Organic fertilizer production facility that uses agricultural drone imagery to provide crop health monitoring, growth-stage analysis, and soil variation assessment for timely interventions.
• Tarım Makineleri Filosu (Agricultural Machinery Fleet) Agricultural machinery fleet of 100 vehicles supporting local farmers with modern farming equipment across Erzurum Province.
• Araç Filosu (Municipal Vehicle Fleet) Municipal vehicle fleet of 1,200 vehicles and heavy machinery used for transportation and other municipal service delivery across Erzurum.
• Bilgi Evleri (Community Knowledge Centers) Multi-purpose community centers offering halls, workshops, condolence houses, neighborhood leader residences, covered parking, pools, and various social amenities to Erzurum residents.
• Miting ve Etkinlik Alanı (Event and Rally Venue) Large-scale event and rally venue built on 72,000 m² with capacity for 233,000 people, featuring 264-vehicle parking, 1 km running track, cycling path, VIP lounge, and various social amenities.
• Rota Erzurum (Tourism Atlas) Digital tourism atlas platform showcasing Erzurum's attractions, travel routes, and cultural sites for citizens and tourists.
• Web TV (Erzurum Büyükşehir Belediyesi) Web-based television platform broadcasting municipal content, live streams, and local programming for the Erzurum community.
• Akıllı Çevre (Smart Environment Platform) Smart environment monitoring and management platform operated by the Climate Change and Zero Waste Department for environmental tracking and sustainability across Erzurum.
• İklim Değişikliği ve Sıfır Atık Yönetim Sistemi (Climate Change and Zero Waste Management System) Comprehensive climate change and zero-waste management system operated by the İklim Değişikliği ve Sıfır Atık Daire Başkanlığı, covering climate adaptation, water quality, air quality, energy, construction, food safety, transportation, urban planning, waste management, tourism, agriculture, and industrial management.

Quantifiable outcome

• Wastewater treatment capacity of 90,000 tons/day
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• T.C. İçişleri Bakanlığı (Ministry of Interior)coreOthersThe municipality operates under the oversight and regulation of the Ministry of Interior. The website privacy and cookie policy states that personal data is processed in accordance with Law No. 6698 (KVKK) by T.C. İçişleri Bakanlığı. The municipality's digital infrastructure and many services are managed through Ministry platforms.
• Çevre, Şehircilik ve İklim Değişikliği Bakanlığı (Ministry of Environment, Urbanization and Climate Change)coreOthersThe Climate Change and Zero Waste Department works closely with the Ministry of Environment, Urbanization and Climate Change. The department's website displays the ministry's logo alongside the municipality's, indicating official partnership. Ministry-supported programs include zero waste initiatives and environmental protection.
• Unesco Türkiye Milli Komisyonu (UNESCO Turkey National Commission)flagshipStrategic or Co-development PartnerAs of February 2025, Erzurum was included in the UNESCO Creative Cities Network National List as a Gastronomy City, following work by the municipality's Tourism and Gastronomy Department. This prestigious designation was achieved through collaboration with the UNESCO Turkey National Commission.
• İlçe Belediyeleri (District Municipalities)coreOthersErzurum Büyükşehir Belediyesi coordinates with district (ilçe) municipalities across the province including Palandöken, Aziziye, Yakutiye, and others for regional service delivery and urban planning.
• Kentkart (ErzurumKart)coreTechnology or IntegrationKentkart is the smart card and electronic payment system provider for Erzurum's public transportation network, enabling transit payments and daily ticket promotions via QR codes.
• Halk BankasıcoreOthersHalk Bankası serves as the primary banking partner for Erzurum Büyükşehir Belediyesi. Municipal accounts are held at Halk Bankası Erzurum branch (account: 06000008, IBAN: TR470001200934200006000008).
• Erzurum Valiliği (Erzurum Governorate)coreOthersThe municipality coordinates with Erzurum Governorate for disaster and crisis management. The Fire Department's Civil Defense Unit works under the Governorate's crisis center for potential emergency situations.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Trabzon Büyükşehir Belediyesi: Black Sea region metropolitan municipality with comparable urban services and active tourism promotion. Similar in scale and provincial-economy profile to Erzurum.
• Sakarya Büyükşehir Belediyesi: Metropolitan municipality that has invested in agricultural machinery fleets and smart-city digital platforms for citizen reporting. Comparable in emphasizing digital and agricultural service delivery.
• Kayseri Büyükşehir Belediyesi: Anatolian metropolitan municipality with significant industrial zone (OSB) presence and ski tourism (Erciyes). Comparable in operating an OSB fire station alongside ski resort assets.

Direct peers

• Sivas Büyükşehir Belediyesi: Inland Eastern/Central Anatolian metropolitan municipality of similar demographic scale to Erzurum, delivering comparable municipal, agricultural, and emergency services across a sparsely populated province.
• Konya Büyükşehir Belediyesi: Another large Central/Eastern Anatolian metropolitan municipality with comparable provincial-scale service delivery, agricultural support programs, and tourism/gastronomy branding. Most direct geographic and demographic peer.

Broad incumbents

• Ankara Büyükşehir Belediyesi: Turkey's capital metropolitan municipality, offering the same portfolio of municipal services including fire department (Ankara İtfaiyesi), public transportation (EGO), water/wastewater (ASKİ), and urban planning. Comparable as a peer metropolitan municipality.
• Bursa Büyükşehir Belediyesi: Metropolitan municipality operating Uludağ, Turkey's flagship ski destination, alongside urban services. Comparable in combining a ski-resort asset with full municipal-service responsibilities.
• Antalya Büyükşehir Belediyesi: Tourism-driven metropolitan municipality with comparable tourism branding and large-scale event venues. Useful peer for benchmarking tourism revenue capture from a major destination brand.
• İstanbul Büyükşehir Belediyesi (İBB): The largest metropolitan municipality in Turkey, providing the same comprehensive urban services (transportation, fire, water, urban planning) at a much larger scale. Directly comparable as a peer metropolitan municipality under Turkish law.

Others

• Kentkart (Kamil Koç / Birleşik Ödeme Hizmetleri): Technology vendor that supplies the ErzurumKart smart-card platform used by the municipality's public transportation system. Ecosystem partner rather than competitor, but provides a comparable benchmark for municipal fare-collection digitalization.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/erzurumbld
• Facebookfacebook.com/mehmetsekmen/?locale=tr_TR
• Instagraminstagram.com/mehmetsekmen

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Erzurum Büyükşehir Belediyesi