Ship Shop America

What Ship Shop America does

Ship Shop America is a cross-border package forwarding and purchase assistance service founded in 2013 that enables consumers in Russia and other CIS countries to purchase goods from US online retailers. The company operates its own US warehouse in a tax-free state, where customers receive a personal address (including a unique room number) to consolidate purchases from multiple US stores. From this warehouse, the company forwards consolidated packages to Russia and CIS destinations through a network of branded shipping services (SSA ONE, SSA AVIA, SSA AVIA LIGHT, SSA PRIORITY) and partner carriers (USPS Express, Boxberry, CDEK, Russian Post), with delivery times ranging from 5 to 25 days depending on tier. \n\nThe platform is built on a Bitrix-based website with an integrated warehouse management system, an online shipping calculator (weight, dimensions, country, declared value), a package tracking interface, and a personal customer account. The service supports two core flows: (1) the "US Address" forwarding service, and (2) a "Purchase Assistance" service where staff buy items on behalf of customers who cannot transact at US retailers due to payment-method or language barriers. The company accepts USDT cryptocurrency payments in addition to standard rails, reflecting constraints on cross-border payments affecting its customer base. \n\nThe business model is transaction-fee based: revenue is generated from shipping fees (priced by physical weight, not volumetric weight), a commission on purchase-assistance orders, optional insurance, and ancillary fees such as a $7 photo fee for unregistered packages. Marketing is almost entirely digital, leveraging Russian-language channels including VK, Telegram, Facebook, an SEO-oriented blog, and a curated US store catalog. The company has accumulated 21,000+ registered customers, 160,000+ orders, and 62,000+ delivered packages over its operating history, with primary headquarters in Moscow and customer service in Russian.

Name

Ship Shop America

Legal name

Ship Shop America

Website

https://shipshopamerica.com

Company type

Private

Founded year

2013

Operating status

Operating

Short description

Ship Shop America is a cross-border package forwarder and purchase assistance service, founded in 2013, that helps Russian and CIS consumers buy goods from US online retailers by providing a US warehouse address, consolidation, and shipping to Russia and CIS countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Delivery/Shipping Fees: Primary revenue stream from shipping fees charged for delivery from USA to Russia and CIS countries. Multiple delivery options with varying speeds (5-7 days to 20-25 days) and maximum weights. Fees calculated based on weight, dimensions, and delivery method.
2. Service Commission: Commission fee charged for the 'Purchase Assistance' service where the company purchases goods on behalf of customers from US online retailers.
3. Insurance Fees: Optional insurance fees for package protection during international transit, calculated based on declared value of goods.
4. Photo Service Fee: $7 fee charged for photographing packages that arrive without proper registration or room number identification.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Ship Shop America is a package forwarding and purchase assistance service that enables Russian and CIS consumers to shop from US online retailers. It provides a personal US warehouse address for receiving and consolidating purchases, purchases items on behalf of customers who cannot transact directly with US retailers, and ships packages to Russia and CIS countries via multiple carrier options (SSA branded services, USPS Express, Boxberry, CDEK).

Product overview

Ship Shop America is a package forwarding and purchase assistance service that enables customers in Russia and CIS countries to shop from US online stores. The service operates through two core offerings: (1) 'Адрес в США' (US Address Service) where customers receive a personal US warehouse address to consolidate and ship their purchases, and (2) 'Помощь при покупке' (Purchase Assistance) where staff purchases items on customers' behalf. Multiple shipping tiers are available including SSA ONE (5-7 days, self-pickup), SSA AVIA LIGHT (6-8 days, door-to-door), SSA AVIA (air freight), USPS EXPRESS (7-12 days), and SSA Priority (20-25 days, to post office). Additional tools include an online shipping calculator, personal account dashboard, and optional package insurance.

Differentiator

Problem solved

Functional benefit

Brands

• SSA ONE: Standard delivery option from US warehouse to Russia with tracking
• SSA AVIA
• SSA AVIA LIGHT
• SSA PRIORITY
• SSA Advance

Products and services

• US Address Service (Адрес в США) Provides customers with a personal US warehouse address (including a unique room number) to receive purchases from American online stores, enabling international shipping to Russia and CIS countries. Targeted at Russian and CIS consumers who want to shop from US retailers that don't ship internationally.
• Purchase Assistance (Помощь при покупке) Service where Ship Shop America staff purchases items on behalf of customers from US online stores, handling checkout and payment when customers cannot transact directly due to foreign payment method rejection or language barriers.
• SSA ONE Shipping Service Economy self-pickup shipping option from US warehouse to Russia with 5-7 day delivery time, maximum weight 31 kg, pickup method only (no door delivery). Passport scan not required.
• SSA AVIA LIGHT Shipping Service Air shipping service with 6-8 day delivery, maximum weight 15 kg, door-to-door delivery service.
• SSA AVIA Shipping Service Standard air delivery service with 6-8 day delivery time, door-to-door delivery option.
• USPS EXPRESS (EMS) Shipping Service International express shipping through USPS Express Mail with 7-12 day delivery window to Russia.
• SSA Priority Shipping Service Economy postal shipping service with 20-25 day delivery time, maximum weight 20 kg, delivered to local post office for customer pickup.
• SSA Advance Shipping Service Express courier delivery service with tracking, mentioned in customer reviews as a branded shipping option through various carriers.
• Package Insurance Optional insurance service for packages during international transit, with pricing based on declared value of goods.

Quantifiable outcome

• 7-day delivery to Russia for fastest service tier
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ShopFans: ShopFans is a direct US-to-Russia/CIS package forwarding and purchasing assistance service with a US warehouse address, multiple shipping tiers, and Russian-language support — operating the same business model as Ship Shop America on the same customer base.
• Pochtoy.com: Pochtoy.com is a direct competitor offering US warehouse address, package forwarding, and purchase assistance services for Russian and CIS consumers shopping from US online retailers.
• BuyForMe: BuyForMe provides US-to-Russia forwarding with personal US address and 'buy for me' purchasing assistance — directly overlapping with Ship Shop America's core offerings to the same Russian-speaking customer segment.
• Shipito: Shipito is a US-based package forwarding service offering a US warehouse address, package consolidation, and international shipping — directly comparable to Ship Shop America's US-side forwarding operations.
• MyUS: MyUS is one of the largest US package forwarders providing US addresses, consolidation, and international shipping to over 200 countries — a broader incumbent operating in Ship Shop America's category.
• comGateway: comGateway offers US warehouse address, package consolidation, and international shipping services targeting consumers globally — a direct comparable to Ship Shop America's core forwarding business.
• Stackry: Stackry provides US package forwarding with free consolidation and multiple shipping speeds — closely matching Ship Shop America's value proposition for international shoppers.
• USGoBuy: USGoBuy is a US-based forwarding and purchasing assistance service that ships internationally with consolidation and purchase services — a direct competitor in the same cross-border e-commerce forwarding category.

Regional players

• CDEK: CDEK is a major Russian last-mile and cross-border logistics operator that is both a distribution partner for Ship Shop America and a competitor offering similar package pickup/delivery services across Russia and CIS.
• Boxberry: Boxberry is a Russian parcel terminal and delivery network that serves as a pickup-point partner for Ship Shop America and also offers its own cross-border delivery services to Russian consumers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/ShipShopAmerica
• Xx.com/ShipShopAmerica
• LinkedInlinkedin.com/company/ship-shop-america-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ship Shop America