Brentwood Services

What Brentwood Services does

Brentwood Services Administrators, Inc. is a Tennessee-incorporated Third Party Administrator (TPA) founded in 1990, headquartered in Brentwood, TN, operating two corporate entities: Brentwood Services Administrators, Inc. (claims management and loss control) and Brentwood Reinsurance Intermediaries, Inc. (BrentRe, insurance and reinsurance brokerage). The company provides customized claims administration, managed care, and risk management services to self-insured employers, employer associations, mutual insurance companies, captives, and commercial accounts across the United States, with particular focus on California and Florida. Service lines span workers' compensation, general liability, auto liability, professional liability, and property claims, supplemented by managed care offerings (medical bill review, PPO networks, pharmacy benefit management, case management, utilization review, telehealth) and California-specific Medical Provider Network services.

The platform is built around an integrated claims administration and policy management software stack providing 24/7 client access to claims, policies, and reports, with data-rich dashboards, advanced reporting, and customizable outputs. Web-based portals support online claim submission across multiple claim types. Distribution and sales are enterprise field-led: dedicated account management, executive-driven business development, and a strong testimonial-driven referral channel. Pricing is quote-based and customized per client rather than tiered.

Brentwood became a partner company with Acrisure in July 2022, embedding it within one of the ten largest insurance brokerages globally and providing distribution reach and capital for inorganic growth. In May 2023 it merged with Murphy & Beane TPA, extending service to the West Coast and New England. Leadership includes President Jeff Kuss (joined July 2024, prior President of NLA), Executive Vice President John Smitheraman, Vice President of Western & Eastern Region Rose DeLeon, Vice President and EVP of BrentRe Dawn Wilson, Director of IT Kay Katubig-Goga, and Corporate Counsel Christopher Ivey. Headcount is 251-500, and the company has 32 years of operating history with no public revenue disclosure.

Name

Brentwood Services

Legal name

Brentwood Services Administrators, Inc.

Website

https://bwood.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

Brentwood Services is a 32-year-old Tennessee-based Third Party Administrator providing customized claims administration, managed care, and reinsurance brokerage to self-insured employers, employer associations, and insurance companies across the United States, operating under Acrisure since July 2022.

Ownership category

akta.pro rank

Product category

Third Party Claims Administration

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Agencies, Brokerages, and Other Insurance Related Activities (5242)

akta.pro primary industry

Workers’ Compensation & Occupational Health TPA (HLAEALAL)

akta.pro secondary industries

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH), Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN)

Keywords

• Claims administration services
• Third party administration
• Managed care services
• Workers compensation claims
• Reinsurance brokerage

Headquarters

HQ city

Brentwood

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Claims Administration Services: TPA fees for claims management services to self-insured employers, employer associations, and programs for workers' compensation and other casualty lines.
2. Underwriting and Policy Management Services: Provides underwriting, policy management and accounting services to association-sponsored pools and mutual insurance companies.
3. Insurance and Reinsurance Brokerage: BrentRe provides insurance and reinsurance brokerage services encompassing self-insurance, guaranteed cost and deductible insurance with focus on workers' compensation, excess liability lines, and accident and health reinsurance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Brentwood Services is a Third Party Administrator (TPA) that provides customized claims administration and managed care services for self-funded and large deductible insurance programs, primarily handling workers' compensation, general liability, auto liability, and professional liability claims. The firm also operates BrentRe (Brentwood Reinsurance Intermediaries Inc.), a wholly-owned subsidiary providing insurance and reinsurance brokerage for self-insurance, guaranteed cost, deductible insurance, and accident and health reinsurance. Services are delivered through a data-rich claims management system with 24/7 web-based access, supported by managed care offerings including medical bill review, provider networks, pharmacy, case management, utilization review, and a California Medical Provider Network.

Product overview

Brentwood Services is a Third Party Administrator (TPA) providing a unified suite of claims administration and risk management services for self-funded and large deductible insurance programs. The core offering centers on Claims Administration Services supported by Managed Care Services for cost containment. The portfolio includes BrentRe (reinsurance brokerage), California MPN Services, and an Online Claims Portal. Everything is customizable to meet individual client needs, operating as a non-one-size-fits-all model.

Differentiator

Problem solved

Functional benefit

Products and services

• Claims Administration Services

Quantifiable outcome

• Reduced overall cost of claims incurred by clients
• +2 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered flagship, core and supporting.

• AcrisureflagshipStrategic or Co-development Partner · 1 April 2023In July 2022, Brentwood became a partner company with Acrisure, a fintech leader that operates one of the ten largest insurance brokerages in the world. Together with Acrisure, Brentwood combines human and high tech resources to deliver a broad array of products and services for clients across a wide range of industries. This partnership provides Brentwood with extensive distribution reach and resources.
• Murphy & BeanecoreStrategic or Co-development Partner · 1 April 2023Strategic alliance announced April 2023 expanded Brentwood's service to the West Coast and New England states. Murphy & Beane, a boutique TPA headquartered in Culver City, California, merged into Brentwood in 2023. Rose DeLeon, former President of Murphy & Beane, became Vice President of Western & Eastern Region at Brentwood. Both companies share similar values and niche positioning in the marketplace emphasizing personalized service and customized solutions.
• Coventry Workers Compensation ServicescoreTechnology or IntegrationCoventry provides the Medical Provider Network (MPN) services for Brentwood's California workers' compensation claims. Coventry's MPN network provides Medical Access Assistants available to help employees access medical care under the MPN.
• Apricus Inc.supportingTechnology or IntegrationProvides Medical Access Assistant services for Brentwood's California MPN, offering toll-free support (866-250-2552), email, and fax assistance for injured workers needing access to medical care.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Sedgwick: One of the largest independent TPAs in the U.S., offering claims administration, managed care, and risk services across workers' comp, liability, and property. Directly comparable to Brentwood on workers' comp TPA core, but with substantially broader scale, national footprint, and broader service portfolio.
• Gallagher Bassett Services: The TPA subsidiary of Arthur J. Gallagher & Co., providing claims management, managed care, and risk control to self-insured employers. Direct competitor to Brentwood in WC and casualty TPA, with the backing of a global brokerage parent (analogous to Brentwood's Acrisure relationship).
• ESIS (Chubb): Risk management and claims administration arm of Chubb, serving self-insured employers across workers' comp, general liability, and auto. Comparable in core TPA value proposition; benefits from Chubb balance-sheet backing.

Direct peers

• CorVel Corporation: Publicly traded, technology-driven workers' compensation and managed care services company serving employers, insurers, and government entities. Highly comparable on WC claims administration and managed care, with stronger technology/AI investment profile.

Peers

• Helmsman Management Services:

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/brentwood-services-administrators-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brentwood Services