What Birns Telecommunications does

Birns Telecommunications, Inc. (BTI) is a privately held, Brooklyn-headquartered telecommunications equipment reseller and managed-services provider founded in 1973. It sells, installs, and services business phone systems, structured cabling, networking infrastructure, surveillance and access control, and dedicated internet circuits, and serves small-to-medium businesses, enterprise data center customers, and federal/state/local government agencies across the New York tri-state area and Northern New Jersey. The company operates a 10,000 square foot colocation data center in Brooklyn with redundant internet connections, generator and battery backup, and 24/7 security as an infrastructure-hosting offering distinct from its traditional resale business.

The company's core technology stack is built around VoIP, traditional and cloud-hosted PBX, and IP networking products sourced from major OEMs including NEC, Mitel (including ShoreTel, now a Mitel subsidiary), ADTRAN, Cisco, and ITS Telecom, complemented by Plantronics/Poly headsets and structured cabling infrastructure (Category 5/5e/6, fiber). Its Cloud Hosted PBX eliminates on-premise hardware in favor of a managed subscription, while remaining PBX and VoIP deployments integrate with existing analog, SIP, T1, and PRI connections. The colocation facility offers 99.999% uptime with redundant power and connectivity. Service level commitments include 99.9% network availability on T1/T3 circuits and a 2-hour guaranteed response time for high-speed data products.

Birns runs a direct, sales-led go-to-market model anchored by a toll-free sales line, in-person consultations, and an active GSA Schedule contract channel. Revenue is generated from a mix of one-time equipment sales and installations (phone systems, cabling, networking gear), recurring managed services and hosted PBX subscriptions, monthly colocation hosting, and dedicated internet access (T1/T3) contracts. Government agencies purchase through pre-negotiated GSA labor categories (rates ranging from $123/hr for a Telephone Technician to $192/hr for a Senior Telephony Engineer). The company supports customers 24/7 and offers a price match guarantee across phone, surveillance, and access control services. No venture capital, private equity ownership, or public shareholders are disclosed; ownership appears founder/management-held.

Name

Birns Telecommunications

Legal name

Birns Telecommunications, Inc.

Website

https://birns.net

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Birns Telecommunications, founded in 1973, sells, installs, and services business phone systems, VoIP, cloud-hosted PBX, cabling, networking, colocation, and security for SMBs, enterprises, and government agencies across the New York tri-state area.

Ownership category

akta.pro rank

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Telecommunications Equipment Sales: Sale and installation of business phone systems, VoIP equipment, PBX systems, and networking gear from partner brands (NEC, ShoreTel, Mitel, ADTRAN, Cisco). Products are sold as one-time purchases with optional leasing arrangements.
2. Telecommunications Services: Ongoing services including phone system maintenance, technical support, network monitoring, and management of hosted PBX systems.
3. Colocation Hosting: Monthly colocation services providing secure data center space, internet bandwidth, power, and 24/7 support for customer server equipment.
4. Voice and Data Cabling Services: Installation of voice and data cabling infrastructure including Category 5/5e/6 cables, fiber optic wiring, and structured cabling systems.
5. Internet Access Services: T1 and T3 circuit services providing dedicated internet connectivity for businesses, including guaranteed response times and network availability.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Birns Telecommunications is a multi-million dollar supplier and integrator of business telecommunications equipment and services founded in 1973. The company sells, installs, and supports VoIP phone systems, PBX systems (on-premise and cloud-hosted), voice and data cabling, networking equipment, dedicated T1/T3 internet circuits, and colocation data center hosting. They serve as an authorized dealer for NEC, ShoreTel, Mitel, ADTRAN, and Cisco, while also offering surveillance and access control security solutions to businesses and government agencies in the New York tri-state area.

Product overview

Birns Telecommunications offers a comprehensive telecommunications portfolio built around core phone system and networking products, with the primary offerings being VoIP Phone Systems, PBX Systems, and Cloud Hosted PBX (a cloud-based alternative eliminating on-premise hardware). These are complemented by Voice and Data Cabling and Cabling Components for physical infrastructure, Networking Services and Network Installation for design and deployment, and Network Gear sourced from Cisco and ITS Telecom. Birns also operates a 10,000 sq ft Colocation Data Center providing offsite server housing with redundant internet and power. Connectivity is extended through T1 and T3/DS3 circuit services, while Maintenance Services and 24-Hour Technical Support provide ongoing support across the entire portfolio. The company serves as an authorized dealer and distributor for equipment brands including NEC, ShoreTel, Mitel, ADTRAN, and Plantronics. Security offerings include surveillance cameras and access control systems. The portfolio is unified by the company's focus on business telecommunications in the New York tri-state area, with a price-match guarantee.

Differentiator

Problem solved

Functional benefit

Products and services

• VoIP Phone Systems

Quantifiable outcome

• Cost savings on monthly phone bills through VoIP routing and price match guarantee
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• NEC Corporation of AmericacoreTechnology or IntegrationBirns Telecommunications is an authorized dealer of NEC products and services. They work directly with NEC to provide complete communication services including advanced phone products, unified communications platforms, and dynamic business applications. NEC optimizes communications infrastructure and delivers professional and managed services including network assessments, remote monitoring, systems integration, and network security products.
• MitelcoreTechnology or IntegrationBirns Telecommunications is an authorized dealer of Mitel products. Mitel delivers flexibility and simplicity in business communications systems for organizations of all sizes combined with a full range of managed services including voice and data network design and traffic provisioning, custom application development, and attractive financing options.
• ShoreTel (Mitel subsidiary)coreTechnology or IntegrationBirns Telecommunications is an authorized dealer of ShoreTel products. ShoreTel provides pure IP unified communication solutions that allow businesses to integrate all communications (voice, video, messaging, and data) with their business processes, eliminating traditional costs, complexity, and reliability issues.
• ADTRANcoreTechnology or IntegrationBirns Telecommunications is an authorized distributor for ADTRAN communication systems. ADTRAN is a leading global provider of networking and communications equipment with solutions deployed by service providers, distributed enterprises, and small and medium-sized businesses enabling voice, data, video, and Internet communications.
• Cisco SystemscoreTechnology or IntegrationBirns Telecommunications works with Cisco Equipment and networking tools. Cisco dominates the market for Internet protocol-based networking equipment, providing routers and switches used to direct data, voice, and video traffic. Cisco networking is central to IT systems of many successful companies.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• 8x8: Public cloud communications and contact-center provider offering hosted VoIP and UCaaS subscriptions to SMBs and enterprises. Overlaps directly with Birns' Cloud Hosted PBX and VoIP offerings as a competing delivery model.
• Vonage (Ericsson): Cloud communications platform serving SMBs with hosted VoIP, UCaaS, and APIs. Competes with Birns' hosted PBX offering as a software-only, subscription-native alternative to on-prem installations.
• RingCentral: Cloud-native UCaaS leader offering VoIP, PBX, contact center, and messaging on subscription. Competes directly with Birns for SMB voice customers but at national scale and on a pure-software rather than install-and-maintain model.
• Cisco (Webex): Dominant networking equipment vendor whose routers/switches and Webex collaboration suite Birns deploys and resells. Competes at the on-prem networking and unified-communications layer where Birns operates.

Direct peers

• ADTRAN: Global networking and communications equipment vendor whose VoIP and networking gear Birns distributes. Competes in the same SMB voice/wireless/wired infrastructure install market through a different channel mix.
• Mitel: Manufacturer of business communications systems and (post-ShoreTel acquisition) cloud UCaaS, whose products Birns resells and installs. Mitel is the closest upstream peer — same products, same end customers, different go-to-market (OEM vs. authorized dealer/integrator).
• TPx Communications: Managed IT services and unified communications provider to SMBs across the U.S., offering hosted PBX, managed networking, and UCaaS. Closest business-model peer to Birns — regional managed-services voice/network integrator.
• NEC Corporation of America: Provider of business phone systems and unified communications platforms whose products Birns distributes as an authorized dealer. Same product lines (UNIVERGE), same SMB/enterprise voice buyer.

Regional players

• Voxbone / Bandwidth (now part of Telesystem): Regional managed-services voice and network provider serving SMBs and mid-market with hosted voice, broadband, and network management. Closest SMB-managed-services peer with regional footprint comparable to Birns' tri-state focus.

Others

• Dell Technologies (Telecom/Networking): Provider of enterprise networking gear, servers, and colocation infrastructure that competes with elements of Birns' network-equipment and data-center colocation offerings at the infrastructure layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/birnstelecom
• Facebookfacebook.com/BirnsNewYorkTelecommunications
• LinkedInlinkedin.com/company/birns-telecommunications-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Birns Telecommunications