Angels on Call

What Angels on Call does

Angels on Call is a non-medical home care agency headquartered in Jenkintown, Pennsylvania, delivering personal care, homemaking, companionship, medication reminders, and meal preparation services primarily to elderly adults, individuals with disabilities, and families affected by neurodegenerative conditions such as dementia and Parkinson's disease. The company operates through 15 owned local offices across Pennsylvania and expanded into Michigan in 2025, reaching clients via direct outreach, healthcare provider referrals, and word-of-mouth. Its operating model centers on a employed caregiver workforce that is funneled through Angels Academy — a mandatory in-class and hands-on training program — and is matched to clients via an enhanced screening process; the firm also offers Client Caregiver Selection and Personal Assistance Services / Home Help programs that allow clients to designate a family member or friend as their paid caregiver. The technology layer is a conventional centralized scheduling, caregiver matching, and compliance management stack, without disclosed AI/ML components.

Revenue is generated through a diversified payer mix: Pennsylvania Medicaid Community HealthChoices waiver programs (under contracts with all state managed care organizations), Michigan's MDHHS Home Help Program, private pay arrangements, long-term care insurance, and veterans benefits through the VetAssist program. The firm is an affiliate of Honor Health Network, which provides centralized compliance, HR, and operational infrastructure while local offices retain operational autonomy. Angels on Call is privately held, founded (per company timeline) in 2005, employs 501-1,000 people, and has no disclosed venture or private equity funding, acquisitions, or senior leadership changes in the input data. Most recent strategic activity includes the 2025 Michigan market entry, the April 2026 launch of Angels Embrace (a free Parkinson's and dementia support group), and ongoing expansion of Medicaid-waiver-aligned programs such as APS & ODP, PAS, and VetAssist.

Name

Angels on Call

Legal name

Angels On Call

Website

https://angelsoncall.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Angels on Call is a non-medical home care agency operating 15 offices across Pennsylvania and Michigan, serving elderly, disabled, and dementia/Parkinson's clients with personal care, homemaking, and companionship services funded by Medicaid waivers, insurance, and private pay.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL)

Keywords

• Home health care
• In-home personal care
• Medicaid waiver services
• Non-medical home care
• Caregiver placement

Headquarters

HQ city

Jenkintown

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Medicaid Waiver Programs: Revenue from Medicaid Community HealthChoices Waiver and other Medicaid programs covering personal assistance services for eligible individuals needing help with daily living activities.
2. Michigan Home Help Program: Administered by Michigan Department of Health and Human Services (MDHHS), allowing Medicaid recipients to receive personal care services at home with caregivers paid through the program.
3. Private Pay Services: Direct client payments for in-home care solutions beyond what insurance or state programs may cover, billed at competitive rates.
4. Long-Term Care Insurance: Services covered through private long-term care insurance policies for eligible clients.
5. Veterans Benefits: VetAssist Program providing in-home care for veterans or their surviving spouses, potentially covered through VA benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Angels On Call delivers non-medical in-home care services including homemaking, personal care, companionship, medication reminders, and meal preparation to elderly and disabled adults. Services are funded through Pennsylvania and Michigan Medicaid waiver programs (Community HealthChoices, OBRA, Home Help), long-term care insurance, VA benefits, or private pay, with the option for clients to select their own caregivers—including family members—through programs like the Personal Assistance Services (PAS) Program and Michigan Home Help Program.

Product overview

Angels On Call is a home care services provider offering a unified suite of non-medical in-home care services across Pennsylvania and Michigan. The core service portfolio includes Homemaking, Personal Care, Companionship, Medication Reminders, and Meal Preparation, which can be accessed through private pay or covered by Medicaid/Long-Term Care Insurance/Veteran Benefits. Specialized programs include the Personal Assistance Services (PAS) Program and Home Help Program, which allow individuals to select trusted family members as paid caregivers. The VetAssist Program provides dedicated care for veterans and their spouses. The company also offers caregiver training through its Angels Academy program and community support through the Angels Embrace group for Parkinson's and dementia caregivers. Services are delivered through a network of 15 offices across Pennsylvania with expansion into Michigan.

Differentiator

Problem solved

Functional benefit

Brands

• Angels Embrace: A free community support group for individuals and families affected by neurodegenerative conditions such as Parkinson's disease and dementia, offering both in-person and virtual sessions.

Products and services

• Homemaking Services Assistance with daily household tasks such as light cleaning, laundry, and errands to maintain a clean, safe, and organized living environment for elderly and disabled adults who need support remaining at home.
• Personal Care Services Hands-on assistance with essential activities of daily living including bathing, grooming, dressing, toileting, and mobility to promote independence and well-being for clients in their homes.
• Companionship Services Meaningful social interaction, emotional support, and engagement in activities to enhance overall mental and emotional well-being of clients who may otherwise experience isolation.
• Medication Reminders Helping individuals stay on track with prescribed medication schedules to support their health and wellness and reduce missed-dose risks for clients managing complex regimens.
• Meal Preparation Services Preparing balanced, nutritious meals based on individual dietary needs and preferences to promote healthy eating habits for clients with mobility or cognitive limitations.
• Private Pay Services Tailored in-home care solutions billed directly at competitive rates for individuals seeking additional support beyond what insurance or state programs may cover.
• APS & ODP Services Specialized assistance for individuals with intellectual/developmental disabilities and adults at risk of abuse (Adult Protective Services and Office of Developmental Programs), ensuring safety, dignity, and quality of life.
• Personal Assistance Services (PAS) Program Pennsylvania Medicaid program enabling individuals with physical disabilities to receive in-home care while selecting a trusted loved one as their caregiver. Participants must be over 21, have Medicaid, need help with IADLs, and meet nursing facility level-of-care eligibility.
• VetAssist Program Dedicated in-home care for veterans or their surviving spouses, helping them maintain independence, comfort, and dignity while potentially leveraging VA benefits to cover services.
• Michigan Home Help Program Michigan Medicaid program administered by the Michigan Department of Health and Human Services (MDHHS) allowing qualified Medicaid recipients to receive personal care services at home rather than moving to nursing facilities, with family members or friends eligible to serve as paid caregivers.

Quantifiable outcome

• Over 20 years of operation with thousands of families served
• +1 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Honor Health NetworkcoreStrategic or Co-development PartnerAngels On Call is an affiliate and part of Honor Health Network, a trusted leader in home care services. While operating locally and independently, certain administrative and compliance protocols are managed at the network level in accordance with Honor Health Network standards. The network provides centralized compliance, HR support, and operational infrastructure.
• PA Home Care AssociationminorStrategic or Co-development PartnerAngels On Call is a proud member of the Pennsylvania Home Care Association, licensed to provide services throughout the state.
• All Managed Care Organizations (Pennsylvania)coreChannel Partner/ Reseller/ DistributorAngels On Call is contracted with all managed care organizations in Pennsylvania, enabling them to provide services to Medicaid waiver participants through various insurance plans.
• Michigan Department of Health and Human Services (MDHHS)coreStrategic or Co-development PartnerMDHHS administers the Home Help Program through which Angels On Call provides services. Angels On Call assists families with Medicaid paperwork, CHAMPS enrollment, and caregiver training as part of this partnership.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Visiting Angels: National franchise network providing non-medical in-home personal care, companionship, and homemaking services to seniors. Operates with a similar service model, payer mix, and franchise/affiliate-style structure that compares directly to Angels On Call's local office-based delivery.
• Home Instead: One of the largest non-medical home care franchise networks globally, providing personal care, companionship, and specialized Alzheimer's/dementia support. Direct overlap with Angels On Call's core service lines and dementia/Parkinson's specialty positioning.
• Comfort Keepers: National non-medical home care franchise offering personal care, companionship, and specialized dementia/transitional care. Closely comparable in service mix, target customer (elderly and disabled adults), and Interactive Caregiving service philosophy.
• BrightStar Care: Franchise network combining non-medical personal care with skilled medical home health services. Comparable in caregiver matching and quality emphasis, with broader scope that brings overlapping private duty and Medicaid-funded populations.
• Senior Helpers: National in-home senior care provider offering personal care, companionship, and specialized dementia/Parkinson's programs. Directly comparable in target segment, neurodegenerative disease specialization, and franchise-based regional delivery model.
• Bayada Home Health Care: Large multi-state home health provider with significant personal care and adult/pediatric home health services across the Northeast and Mid-Atlantic, including Pennsylvania. Closely comparable in geographic footprint, payer mix (Medicaid waivers, private pay, LTC insurance), and range of in-home services.
• Addus HomeCare: Public home care company providing primarily Medicaid-funded personal care services to elderly and disabled clients across multiple states. Directly comparable on Medicaid waiver revenue model, personal care focus, and concentration in dual-eligible populations.
• Help at Home: Large provider of Medicaid-funded personal care services to elderly and disabled individuals, including waiver programs in Pennsylvania and other Midwestern states. Closely comparable in payer concentration on Medicaid HCBS waivers and core non-medical personal care delivery model.

Broad incumbents

• Honor Health Network: Parent affiliate network of which Angels On Call is a member, providing centralized compliance, HR, and operational infrastructure to independently operated local home care agencies. Comparable as the operating umbrella but operates at network rather than agency level.
• Amedisys: Large publicly traded home health and hospice provider with significant personal care and home health operations across the U.S., including in Pennsylvania. Comparable in end-customer and payer base but operates at significantly larger scale and with broader clinical scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AngelsOnCallPA
• LinkedInlinkedin.com/company/angels-on-call-pa
• Instagraminstagram.com/angelsoncallpa
• TikToktiktok.com/@angelsoncallhca

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Angels on Call