Emergency Response Assistance Canada

What Emergency Response Assistance Canada does

Emergency Response Assistance Canada (ERAC) is a Canadian not-for-profit emergency preparedness and response organization and a wholly-owned subsidiary of the Canadian Propane Association. Founded approximately 40 years ago (~1985) and headquartered in Calgary, Alberta, ERAC was created by industry for industry to develop, implement, and support emergency response plans on behalf of more than 320 Plan Participant members across Canada. The organization has built and maintains over 350 plans spanning Emergency Response Assistance Plans (ERAPs), Environmental Emergency (E2) Plans, Rail Security Plans, and Spill Contingency Plans, and operates a 24/7 direct response capability with trained response teams.

ERAC's core technology is conventional rather than differentiated: the Plan Participant Portal runs on the ArcGIS Hub geospatial platform, while workforce coordination is handled through WorkHub. The operational backbone is a 24/7 dedicated emergency phone line backed by trained responders, drills/tabletop exercise programs, and a training division delivering LPG firefighting, first responder, and Incident Command System (ICS) courses, including a Regionals Training Program that extends delivery nationally. No proprietary AI/ML, patents, or research-grade technology assets are disclosed.

The business model is membership-based: recurring subscription revenue from Plan Participant members, supplemented by readiness-and-review advisory services (ERAP Readiness & Review, E2 Readiness & Review), paid training programs, and event-based incident response. Distribution is concentrated through the Canadian Propane Association ecosystem, with secondary reach via the ERAC corporate website, LinkedIn presence, and a monthly member newsletter. The customer base is highly concentrated in the Canadian propane and dangerous goods industry, with secondary penetration into rail transportation of hazardous materials.

Name

Emergency Response Assistance Canada

Legal name

Emergency Response Assistance Canada

Website

https://erac.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Emergency Response Assistance Canada (ERAC) is a Calgary-based not-for-profit subsidiary of the Canadian Propane Association that develops and supports over 350 emergency response plans for 320+ Plan Participant members across Canada's propane and dangerous goods industry.

Ownership category

akta.pro rank

Product category

Emergency Response Services

NAICS

Business Support Services (5614)

SIC

Services-Management Services (8741)

akta.pro primary industry

Facility Emergency Response Plans (ERP) & Integrated Contingency Plans (ICP) (EUAHALAB)

akta.pro secondary industries

Environmental Emergency Response & Incident Management (Spills, Hazmat) (BPAIAMAL), Emergency Response Equipment Planning, Staging & Resource Logistics (EUAHALAH)

Keywords

• Dangerous goods emergency response
• Propane emergency management
• ERAP regulatory compliance
• Hazardous materials planning
• First responder training

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Membership Fees: Not-for-profit organization providing emergency preparedness and response services to Plan Participant members through membership subscriptions

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Emergency Response Assistance Canada (ERAC) develops, implements, and supports Emergency Response Assistance Plans (ERAPs), Environmental Emergency (E2) Plans, Rail Security Plans, and Spill Contingency Plans for over 320 Plan Participant members across Canada. It supplements these plans with 24/7 dangerous goods emergency response services using trained response teams, and a training division delivering LPG firefighting, first responder, and Incident Command System courses, drills, and tabletop exercises.

Product overview

Emergency Response Assistance Canada (ERAC) is a not-for-profit emergency preparedness and response organization that operates as a portfolio of interconnected services for the Canadian propane and dangerous goods industry. The organization provides a comprehensive suite of services centered on emergency response plan development and delivery, including Emergency Response Assistance Plans (ERAPs), Dangerous Goods Emergency Response Plans, Environmental Emergency (E2) Plans, Spill Contingency Plans, and Rail Security Plans. Supporting the planning services are direct emergency response capabilities with trained response teams available 24/7, along with a robust training division offering LPG Firefighting Training, First Responder Training, Incident Command System training, regional training programs, and training videos. ERAC also provides readiness and review programs to help members maintain regulatory compliance. With over 350 emergency response plans serving over 320 Plan Participant members, ERAC functions as a one-stop emergency preparedness and response partner for industry, first responders, and regulators across Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Response Assistance Plans (ERAPs)

Quantifiable outcome

• Over 350 emergency response plans developed, implemented, and supported
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

One partnership is on record.

• Canadian Propane Association (CPA)coreStrategic or Co-development PartnerERAC is a wholly-owned subsidiary of the Canadian Propane Association. CPA operates both www.propane.ca and www.erac.org websites. ERAC was created by industry for industry as part of the CPA ecosystem to provide emergency preparedness and response services specifically for the propane and dangerous goods industry in Canada.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• CHEMTREC: CHEMTREC is the leading 24/7 dangerous goods emergency response information service provider in North America, operating a similar hotline-and-plan model for hazmat shippers. It is the closest international analog to ERAC's dangerous goods emergency response and ERAP-equivalent capabilities.

Broad incumbents

• Veolia Environmental Services (Hazmat Division): Veolia operates broad environmental services including hazardous materials incident response, spill containment, and emergency planning across North America. While not propane-specialized, it competes for many of the same industrial emergency response contracts and provides regulatory compliance advisory.
• Clean Harbors: Clean Harbors is a large North American environmental and industrial services company providing hazardous waste management, spill response, and emergency services. Its Emergency Response group overlaps with ERAC's dangerous goods incident response capability, though at a much larger scale.
• RPS Group (Environmental Consulting): RPS Group provides environmental consulting, regulatory compliance, and emergency response planning services globally. Its advisory and planning practice competes with ERAC's E2, ERAP, and spill contingency planning offerings for industrial clients.
• Stantec (Environmental Services): Stantec is a major Canadian-headquartered engineering and environmental consulting firm offering environmental compliance, permitting, and emergency planning services. Its Canadian practice directly competes with ERAC's environmental emergency plan development.
• Apex Companies (Environmental & Emergency Response): Apex Companies is a US-based environmental and emergency response services firm providing spill response, industrial emergency planning, and regulatory compliance support. Its services overlap with ERAC's dangerous goods and hazmat emergency response offerings.

Regional players

• Burrard Clean Operations: Burrard Clean Operations is a Canadian spill response organization based in British Columbia providing marine and land-based oil and hazardous chemical spill response. It is a regional peer in the Canadian emergency response and spill contingency planning space.
• Western Canada Marine Response Corporation (WCMRC): WCMRC is the spill response organization for the Pacific coast of Canada, providing marine oil spill response under federal regulation. It is comparable to ERAC as a Canadian not-for-profit/industry-funded entity providing mandated emergency response services.

Others

• Transport Canada (Regulator): Transport Canada is the federal regulator overseeing dangerous goods transport and ERAP requirements in Canada. As the regulatory counterparty that ERAC's plans must satisfy, it is a critical ecosystem participant and indirect comparable rather than a direct competitor.
• Canadian Propane Association: The Canadian Propane Association is ERAC's parent organization and the industry trade association representing propane distributors across Canada. It is the upstream industry body through which ERAC sources its Plan Participant members and is the primary strategic stakeholder.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ERACanada
• LinkedInlinkedin.com/company/eracanada

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency Response Assistance Canada