Business Interiors

What Business Interiors does

Business Interiors, operating as Facilitech, Inc., is a second-generation, family-owned full-service office furniture dealership founded in 1970 in Arlington, Texas, and now headquartered in Irving, Texas, under CEO Kathy White, daughter of founder Joan Miller. The firm represents more than 300 manufacturers as the only Steelcase Premier Partner in North Texas, alongside brands such as HON, Kimball International, SitOnIt, and National, and serves commercial, education, government, healthcare, and home office customers. Core capabilities span space planning using AutoCAD and CET (Configura) tools, project management, delivery and installation (100+ installers and 23 trucks), asset management supported by 150,000+ SQ FT of secured warehouse space, relocation services, refurbishing, flooring, leasing/financing, and architectural solutions including demountable walls, modular power, and wayfinding. The firm also operates ANSWERestore, a proprietary remanufacturing program for Steelcase products with customizable finishes, quick-ship options, and a limited lifetime warranty, and a pre-owned furniture line.

The business operates three primary revenue streams: one-time furniture sales (new, pre-owned, and remanufactured), professional services (space planning, project management, installation, relocation, asset management, flooring, and refurbishing), and leasing/financing. Distribution is primarily through direct field sales supported by project teams of sales specialists, designers, and project managers, complemented by a working showroom in Irving. Pricing is project-based and varies by specification, volume, and contract vehicle; for the home office channel the firm publicly advertises discounts of up to 53% via its SitOnIt partnership. The firm has held Women-Owned Business Enterprise (WBE) certification for more than 33 years, has been named WBE of the Year three times by the Women's Business Council – Southwest, and holds cooperative purchasing contracts (Equalis, Buyboard, E&I, Omnia, Sourcewell, TXMAS) that pre-qualify it for public-sector solicitations. National project delivery is supported through the Steelcase Dealer Network, though the primary operational footprint remains the Dallas/Fort Worth Metroplex.

No funding rounds, outside investors, or M&A activity are disclosed. The firm is privately held and family-operated, with industry affiliations across CoreNet, IFMA, IIDA, BIFMA, TASBO, and TAFEC serving as its primary external commercial ecosystems.

Name

Business Interiors

Legal name

Facilitech, Inc.

Website

https://businessinteriors.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Business Interiors is a second-generation, family-owned full-service office furniture dealership serving commercial, education, government, healthcare, and home office customers across the DFW Metroplex, with Steelcase Premier Partner status and national reach via the Steelcase Dealer Network.

Ownership category

akta.pro rank

Product category

Office Furniture Dealership and Workplace Solutions

NAICS

Furniture Retailers (449110), Furniture and Home Furnishings Retailers (4491), Furniture Merchant Wholesalers (42321)

SIC

Retail-Furniture Stores (5712), Wholesale-Furniture & Home Furnishings (5020)

akta.pro primary industry

Office Furniture (Used & Refurbished) Retail (CRAIANAK)

akta.pro secondary industries

Furniture (Residential & Commercial) Wholesale Distribution (CRAOAFAA), Home Office Furniture Retail (Desks, Office Chairs, Bookcases, Filing/Storage) (CRAIAAAD), Secondhand & Consignment Furniture Retail (CRAIANAA)

Keywords

• Office furniture dealership
• Workplace furniture solutions
• Commercial space planning
• Furniture installation services
• Pre-owned office furniture

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Furniture Sales: Sale of new office furniture from over 300 manufacturers including Steelcase, HON, Kimball, and others. Also includes pre-owned and remanufactured furniture sales.
2. Professional Services: Installation, relocation, space planning, project management, asset management, flooring installation, and refurbishing services.
3. Leasing/Financing: Furniture financing solutions to help clients with cash flow, return on equity, and return on assets.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Business Interiors is a full-service office furniture dealership selling new, pre-owned, and remanufactured furniture from over 300 manufacturers (including Steelcase, HON, and Kimball International) and providing end-to-end services from space planning and design through installation, relocation, asset management, refurbishing, flooring, and leasing. The company serves commercial, education, government, healthcare, and home office customers in the Dallas/Fort Worth market with nationwide reach through the Steelcase Dealer Network.

Product overview

Business Interiors is a full-service office furniture dealership offering a comprehensive portfolio of products and services. The core offering includes new, pre-owned, and remanufactured office furniture from over 300 manufacturers including Steelcase, HON, and Kimball International. The company's services encompass the entire furniture lifecycle: space planning and design, installation with over 100 installers and 23 trucks, relocation coordination, refurbishing and repair, project management, asset management with 150,000+ square feet of warehouse space, flooring services, and leasing options. Architectural Solutions provide demountable walls, access flooring, modular power, and wayfinding/branding signage. The proprietary ANSWERestore program remanufactures Steelcase products at discounted prices. Solutions are offered across commercial, education, government, healthcare, and home office market segments.

Differentiator

Problem solved

Functional benefit

Products and services

• Architectural Solutions Technology-enabled architectural solutions including demountable walls, access flooring, modular power systems, wayfinding signage, branding graphics, and privacy vinyl that maximize space efficiency while supporting adaptability and sustainability. For commercial and institutional customers seeking flexible space division.
• Commercial Workspace Solutions Office furniture solutions for commercial workspaces including collaborative furniture, ergonomic seating, height-adjustable desks, and workspace planning to support corporate objectives around productivity and employee retention. For corporate and commercial organizations.
• Education Learning Spaces Furniture solutions for educational institutions including universities and K-12 schools, designed to support student-centered learning with technology integration, multiple teaching styles, and dynamic learning space requirements. Powered by cooperative procurement contracts (Buyboard, E&I, Omnia Partners, Sourcewell).
• Government Workspace Solutions Furniture solutions for government offices including ergonomic seating, height-adjustable desks, and compliant procurement options meeting competitive bidding requirements for state, local, and federal agencies. Available through TXMAS, Equalis, and other cooperative contracts.
• Healthcare Connected Care Solutions Human-centered furniture solutions for healthcare environments designed with people, place, and technology in mind, supporting clinical spaces, behavioral health, assisted living, senior living, and administrative healthcare offices. For hospitals, clinics, and medical offices.
• Home Office Solutions Contract-grade home office furniture solutions offered at discounted prices through online partnerships, including ergonomic seating and desks shipped directly to consumers. Includes 53% discount via SitOnIt code 100160 with free shipping. For individual consumers and remote workers.
• Pre-Owned Office Furniture Cost-effective previously-owned office furniture including modular office systems, desks, casegoods, and chairs from manufacturers such as Steelcase, HON, and Kimball, with options for as-is purchasing or partial refurbishment (custom fit including size, paint, reupholstery). 1,500 sq ft showroom and 23,000 sq ft average monthly warehouse inventory.
• ANSWERestore Remanufactured Furniture Proprietary remanufacturing program delivering quality Steelcase products at discounted prices through refurbishment of cubicles, storage components, seating, and desking with customizable finishes, quick ship options, and a Limited Lifetime Warranty. Sustainable option available through Equalis contract.
• Installation Services Professional furniture installation with over 100 installers and 23 trucks and service vehicles, including facility protection, furniture wipe-down, and recycling of packaging materials. For commercial, government, education, and healthcare customers.
• Relocation Services Office relocation coordination and implementation including packing, technical support for equipment disconnect/reconnect, and project management supervision for moves within same city or across the country.
• Service & Refurbishing Furniture repair and restoration services including custom fabrication, window treatments, maintenance programs, on-site repairs, and complete refinishing of wood furniture.
• Project Management Project coordination services acting as liaison between customers and contractors, managing product orders, installation drawings, schedules, and ensuring timely resolution of issues.
• Space Planning Workspace design services creating engaging and efficient workplaces that support versatility, productivity, and brand image using AutoCAD or CET tools.
• Asset Management Furniture storage and inventory management with over 150,000 square feet of secured warehouse space, individual bar-coding for each customer's inventory stored in separate bays, and 5,000 square feet of transit space for short-term storage.
• Flooring Services Commercial flooring solutions including laminate, VCT, stone, tile, wood, and carpet with integrated design coordination and professional installation.
• Leasing Services Furniture financing solutions helping clients identify financial alternatives that positively affect cash flow, return on equity, and return on assets.
• Nationwide Service Multi-location support through Steelcase Dealer Network partnership, providing workplace furniture and services anywhere in the country with locally rooted regional expertise.
• 300+ Manufacturer Brands Portfolio Portfolio representing over 300 manufacturers including commercial, education, healthcare, and Steelcase partner brands for office furniture, seating, flooring, walls, and accessories. Includes Steelcase, HON, and Kimball International as anchor brands.

Quantifiable outcome

• Significant cost savings through pre-owned furniture options
• +2 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• SteelcaseflagshipStrategic or Co-development PartnerBusiness Interiors is Steelcase's Premier Partner in North Texas - the only dealer in North Texas to achieve this status. This partnership enables them to deliver high-quality workplace furniture and services anywhere in the country through the Steelcase Dealer Network. Benefits include access to Steelcase's global product portfolio, training, and support.
• Women's Business Enterprise National Council (WBENC)coreOthersBusiness Interiors has been WBE certified by WBENC for over 33 years. WBENC is the largest third-party certifier of women-owned businesses in the US.
• North Central Texas Regional Certification Agency (NCTRCA)coreOthersRegional certification agency for Women-Owned Business Enterprise certification in North Central Texas.
• Women's Business Council-Southwest (WBCS)coreOthersRegional organization supporting women-owned businesses. Has recognized Business Interiors as WBE of the Year three times and CEO Kathy White as WBE Volunteer of the Year.
• EqualiscoreChannel Partner/ Reseller/ DistributorBusiness Interiors holds a direct contract with Equalis for purchasing, and also offers ANSWERestore remanufactured Steelcase products through this contract.
• BuyboardminorChannel Partner/ Reseller/ DistributorState purchasing cooperative available to education customers for procurement of furniture products.
• E&IminorChannel Partner/ Reseller/ DistributorEducation purchasing cooperative for furniture procurement.
• Omnia PartnersminorChannel Partner/ Reseller/ DistributorNational purchasing cooperative for education furniture procurement.
• Sourcewell (NJPA)minorChannel Partner/ Reseller/ DistributorNational purchasing cooperative serving education and government entities.
• TXMASminorChannel Partner/ Reseller/ DistributorTexas Multiple Award Schedule for state agency purchasing.
• SitOnItminorChannel Partner/ Reseller/ DistributorHome Office partner offering contract-grade furniture with 53% discount for work from home purchases using code 100160.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ODP Corporation (Office Depot): ODP / Office Depot is a broad incumbent office products and furniture retailer with significant commercial business; it competes with Business Interiors for small and mid-market customers, though via a more transactional, less consultative delivery model.
• Steelcase: Steelcase is Business Interiors' flagship manufacturer partner and a global incumbent in office furniture; while Business Interiors is a channel partner rather than direct competitor, Steelcase sets the product standards, pricing, and dealer economics that shape the entire competitive context.
• MillerKnoll: MillerKnoll (parent of Knoll, Herman Miller, and others) is a broad incumbent manufacturer whose brands compete with Steelcase and are carried by rival dealer networks, making it a relevant competitive reference point for Business Interiors' offerings and customer conversations.
• Kimball International: Kimball International is one of the 300+ manufacturers represented by Business Interiors, and also a competing brand sold through other dealer channels; relevant as a broad incumbent whose products overlap with Business Interiors' catalog.
• Haworth: Haworth is a privately held global office furniture manufacturer with its own dealer network that competes with Steelcase-aligned dealers like Business Interiors for commercial, education, and government contracts.

Direct peers

• Workplace Elements: Workplace Elements is a commercial furniture dealership delivering new, pre-owned, and remanufactured furniture plus installation services, overlapping significantly with Business Interiors' commercial, pre-owned, and ANSWERestore-like offerings.
• Arnold's Office Furniture: Arnold's is a long-standing office furniture dealership and Steelcase Premier Partner serving Michigan, directly comparable to Business Interiors as a regional Steelcase-aligned full-service dealer with installation, space planning, and project management capabilities.
• Corporate Furniture Group: Corporate Furniture Group is a full-service office furniture dealership offering space planning, installation, and asset management to enterprise customers, directly comparable in business model to Business Interiors as a non-manufacturer dealer.
• Scott Rice Office Works: Scott Rice is a Steelcase Premier Partner dealership serving the Pacific Northwest with similar end-to-end workplace furniture services including design, installation, and asset management, making it a directly comparable regional Steelcase-aligned peer.

Emerging players

• National Business Furniture (NBF): NBF is a digitally native office furniture retailer offering new and refurbished furniture with rapid delivery. It overlaps with Business Interiors in commercial customers but competes through e-commerce rather than the showroom-led, consultative dealership model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/business-interiors
• Instagraminstagram.com/business.interiors.tx
• Pinterestpinterest.com/BusinessInteriorsTexas

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Business Interiors