Medical Industry Accredited

What Medical Industry Accredited does

Medical Industry Accredited (MIA), trading as Medical Industry Limited, is a UK-based credentialing service and accredited e-learning provider for the healthcare industry. The company operates a two-sided platform: supplier representatives (sales, service engineers, trainers) obtain an MIA membership and ID card to demonstrate professional competence and gain access to NHS trusts and private hospitals, while healthcare providers use the MIA portal to verify visitors, monitor supplier activity on site, and enforce compliance with training and credential standards (DBS, HepB, code-of-conduct, theatre access, aseptic technique, and more). MIA issues tiered ID cards (Bronze, Silver, Gold) mapped to the LSI National Credentialing Register, and the service is mandated by the majority of NHS Trusts, with adoption at 80+ NHS trusts and 42 private hospitals. The business was originally established circa 2012 under the ABHI (Association of British HealthTech Industries) and was spun out into Medical Industry Limited in July 2017.

The core technology is a web-based e-learning platform and appointment booking system, with a smartphone app for visit booking and check-in/check-out at healthcare facilities, and an integration with the LSI National Credentialing Register (managed by AHCS) and AdviseInc for hospital-facing reporting of supplier activity. MIA offers over 40 accredited online training courses, including ABPI Code, ABHI Code, Acute Care Access, Theatre Access, Infection Prevention, Information Governance, NHS environmental courses, and specialised Estates & Facilities modules, plus bespoke company courses. Courses carry accreditations from EORNA (European Operating Room Nurses Association), AfPP (Association for Perioperative Practice), and RCN (Royal College of Nursing). A new MIA portal and supporting mobile app were announced in 2025, framed as the platform for the next decade of credentialing needs.

The commercial model is a B2B subscription aimed at industry, not providers. The standard MIA membership is £140 + VAT per year per supplier representative and includes access to the full training course suite and the ID card; NHS environmental training is priced at £125 + VAT per year. Membership is free for healthcare providers and is funded entirely by industry, with named customers including Medtronic, Alcon Eye Care UK, TalarMade, and Vanguard Medical Devices. Distribution is hybrid: a self-serve website and member portal for supplier reps, paired with a direct enterprise sales motion into NHS trust procurement, supply chain, theatre, and estates teams via named account managers, supplemented by webinar training, email, and a published resources hub. Revenue, funding history, and institutional ownership are not disclosed in available sources.

Name

Medical Industry Accredited

Legal name

Medical Industry Limited

Website

https://miaweb.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Medical Industry Accredited (MIA), trading as Medical Industry Limited, is a UK-based B2B credentialing service and accredited e-learning platform that issues tiered ID cards to healthcare industry representatives and is mandated by the majority of NHS Trusts, serving 80+ NHS trusts and 42 private hospitals.

Ownership category

akta.pro rank

Product category

Healthcare Credentialing Services

NAICS

Professional, Scientific, and Technical Services (54)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYEDABALAN

Healthcare Providers

Education/Corporate Training & Professional Development/Industry-Specific Professional Training (e.g., Healthcare, Manufacturing, Construction)

Keywords

• Healthcare credentialing services
• Online training courses
• Appointment booking system
• NHS compliance training
• Industry representative accreditation

Headquarters

HQ city

Tunbridge Wells

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Annual MIA Membership Subscription: Annual subscription-based membership providing access to all training courses and MIA ID card. Membership fee is £140 + VAT per year for full access to all courses. NHS environmental training courses are £125 + VAT.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Medical Industry Accredited (MIA) provides a UK healthcare credentialing service for industry representatives and supplier companies. It combines a suite of accredited online training courses, an appointment booking system for registering visits to healthcare sites, tiered MIA ID cards (Bronze, Silver, Gold) tied to credentialing requirements, a smartphone app for visit booking and check-in/check-out, and a healthcare provider portal that allows NHS trusts and private hospitals to verify commercial visitor credentials and monitor on-site activity. Membership is sold as an annual subscription to industry representatives, while healthcare providers access the verification and tracking service free of charge.

Product overview

Medical Industry Accredited (MIA) operates as a unified credentialing and e-learning platform for the UK healthcare industry. The core offering combines three interconnected services: the MIA Credentialing Service (managing visitor access and credential verification), the MIA E-Learning Platform (providing over 40 accredited training courses), and the MIA Appointment Booking System (enabling online visit registration). MIA issues tiered ID cards (Bronze, Silver, Gold) based on access requirements, supported by a dedicated mobile app. The platform serves both supplier companies (providing training and compliance verification) and healthcare providers (offering visibility and control over on-site visitors). A specialized Estates & Facilities module extends services to NHS contractors, while Bespoke Company Courses allow customized training. The company has committed to Net Zero operations and provides environmental resources through its Carbon Neutral Hub.

Differentiator

Problem solved

Functional benefit

Products and services

• MIA Credentialing Service A credentialing service enabling industry representatives to demonstrate professional competence and qualifications when accessing UK healthcare settings; gives healthcare providers visibility of on-site visitors and assurance that representatives meet required credentials.
• MIA E-Learning Platform Online training course platform providing access to healthcare industry training including codes of conduct, aseptic techniques, theatre access, acute care, infection prevention, information governance and NHS-specific courses for different regions; courses are written and updated to current industry requirements.
• MIA Appointment Booking System Online portal system allowing MIA members to register their visits to healthcare providers; enables hospitals to track commercial supplier activities and verify credentials of visitors.
• MIA ID Card (Bronze, Silver, Gold) Physical and digital identification card issued to compliant MIA members in three tiers (Bronze, Silver, Gold) tied to training and access requirements, granting ability to register healthcare provider visits via the MIA appointment system.
• MIA Mobile App Smartphone application for MIA members to book visits, check in and check out at healthcare facilities.
• MIA Healthcare Provider Portal Portal allowing healthcare establishments to log in and view commercial supplier activities within their hospital settings, ensuring compliance and training/credential standards are met.
• MIA Annual Membership Annual subscription membership providing the MIA ID card and access to all training courses; priced at £140 + VAT per year and aligned to the tiered requirements of the LSI National Credentialing Register.
• MIA Estates & Facilities Credentialing Specialized credentialing service for Estates & Facilities professionals (building maintenance, engineering, cleaning, catering, logistics) visiting NHS sites; includes dedicated ID card and mandatory training courses.
• MIA Training Course Suite Comprehensive suite of over 40 online training courses including ABHI Code, ABPI Code, Acute Care Access, Aseptic Technique, Theatre Access, Infection Prevention, Information Governance, and NHS-specific courses for different regions.
• Bespoke Company Courses Custom training courses developed for individual companies and uploaded onto the Medical Industry Ltd platform for their users to complete, enabling single-supplier procurement for training and credentialing.

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered foundational, supporting and core.

• ABHI (Association of British HealthTech Industries)foundationalStrategic or Co-development Partner · 1 July 2017Medical Industry Ltd was established in July 2017 taking over the running of the MIA service on behalf of the ABHI. MIA originally operated under ABHI before being transferred to Medical Industry Ltd.
• AdviseIncsupportingTechnology or IntegrationMIA works with AdviseInc to provide full disclosure to hospitals around industry activities on site. AdviseInc is a provider that MIA integrates with for comprehensive reporting.
• LSI National Credentialing RegistercoreTechnology or IntegrationMIA members are part of the LSI National Credentialing Register managed by the Association of Healthcare Credentialing Systems (AHCS). This provides assurance that commercial visitors have met the highest standards of training.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Wellards: UK healthcare communications and training company whose alumni (Theresa Petty, Belinda Walter) helped found and operate MIA. Overlaps directly in NHS-facing training and credentialing content for industry suppliers.
• Blue Stream Academy: UK healthcare e-learning and compliance training provider serving NHS and private providers. Overlaps with MIA's course catalogue and NHS customer base on mandatory and statutory training modules.
• Interactive Healthcare Training: UK e-learning provider offering accredited clinical and non-clinical training for healthcare staff and industry visitors. Directly comparable on course format, accreditation approach, and NHS-targeted distribution.

Broad incumbents

• Skills for Health: UK Sector Skills Council for health that develops competency frameworks and workforce credentials. Competes in adjacent territory by setting the underlying competency standards MIA's courses map to.

Others

• ABHI (Association of British HealthTech Industries): UK trade association for health technology industry that originally ran the MIA service before spinning it out to Medical Industry Ltd in 2017. Acts as both channel partner and industry-standards anchor.
• AHCS / LSI National Credentialing Register: Association of Healthcare Credentialing Systems that manages the LSI National Credentialing Register, into which MIA members feed. Functions as the underlying standards and registry layer for industry credentialing in the UK.

Emerging players

• Credentially: UK healthcare credentialing SaaS focused on automating pre-employment checks and ongoing compliance for healthcare staff. Adjacent product overlap with MIA's credentialing workflow but currently targeted at employed staff rather than visiting industry reps.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/medindltd
• LinkedInlinkedin.com/company/mia-credentialing

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Industry Accredited