Numonix
- Company typePrivate
- Founded2013
- HeadquartersBoca Raton, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Numonix firmographics
Firmographics- Name
- Numonix
- Website
- https://numonix.co
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Numonix industry classification
Industry- Product category
- Call Recording and Quality Management Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Contact Center Operations & Tools (ACD/IVR/CRM/WFM) (EDABACAA)
Keywords
Where Numonix is headquartered
LocationHeadquarters
- HQ city
- Boca Raton
- HQ country
- United States
- HQ region
- North America
Markets served
Numonix business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Numonix product offering
Product offeringCore offering
Numonix designs, develops, and markets advanced Call Recording and Quality Management Software Solutions targeted at small, medium, and enterprise-size organizations. The products are intended for contact center / customer service environments needing call capture and agent/service quality monitoring.
Differentiator
Problem solved
Functional benefit
Products and services
- Call Recording and Quality Management Software Solutions Advanced call recording and quality management software targeted at small, medium, and enterprise-size organizations operating customer-facing voice / contact center environments. Captures calls and supports agent/service quality monitoring.
Companies that use Numonix
Customer profileIdeal customer profiles1 record
Numonix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Numonix competitors and assessment
Company assessmentBroad incumbents
- Avaya: Long-established contact center vendor whose solutions include call recording and QM. Comparable as a broader portfolio incumbent in the same product category.
- Genesys: Major CCaaS platform that includes native call recording and quality management capabilities. A broad incumbent whose bundled offering competes with Numonix's standalone software.
- Five9: Cloud contact center provider offering call recording and quality management as part of its Intelligent CX Platform. Overlaps with Numonix's enterprise and mid-market focus.
- Cisco (Webex Contact Center): Cisco's Webex Contact Center includes call recording and quality management features, positioning it as a broad incumbent competing for the same enterprise customers Numonix addresses.
- 8x8: Cloud communications and contact center provider with built-in call recording and quality management capabilities, serving the same SMB-to-enterprise segments Numonix targets.
Direct peers
- Calabrio: Provides contact center workforce optimization including quality monitoring and call recording, often partnering with telephony vendors. A focused, comparable peer in QM and recording.
- CallMiner: Specializes in conversation intelligence, speech analytics, and quality monitoring for contact centers. Highly comparable on the quality management side of Numonix's offering.
- Verint Systems: Provides enterprise call recording, speech analytics, and workforce optimization/quality management software for contact centers. Directly competes in the same product niche Numonix targets.
- NICE: Global leader in contact center software including call recording (NICE Interaction Recording) and quality management (NICE Quality Central). Directly comparable to Numonix's stated product category and customer segments.
Emerging players
- Talkdesk: Cloud-native contact center vendor offering AI-powered quality management and interaction recording. Comparable as a more recent, cloud-first entrant in the same product space.
Market position
Customer concentration
Numonix social profiles
Digital presenceNumonix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Numonix leadership team
Management profileNumber of profiles
Numonix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Numonix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Numonix
What does Numonix do?
Numonix designs, develops, and markets advanced Call Recording and Quality Management Software Solutions targeted at small, medium, and enterprise-size organizations. The products are intended for contact center / customer service environments needing call capture and agent/service quality monitoring.
When was Numonix founded?
Numonix was founded in 2013. It employs 11 to 50 people.
Where is Numonix based?
Numonix is headquartered in Boca Raton, United States, in the North America region.
Who are Numonix's main competitors?
Broad incumbents on record are Avaya, Genesys, Five9, Cisco (Webex Contact Center) and 8x8. Direct peers are Calabrio, CallMiner, Verint Systems and NICE. Talkdesk is listed as an emerging player.
Does Numonix have an API?
No public API is recorded for Numonix.
What industry is Numonix in?
Numonix's product category is Call Recording and Quality Management Software. Its primary akta.pro industry code is EDABACAA, Contact Center Operations & Tools (ACD/IVR/CRM/WFM). Its NAICS code is 541511 and its SIC code is 7371.