What Gigantic Tickets does

Gigantic Tickets Limited is a Nottingham-based, privately-held online ticketing agency founded in 2007 that sells tickets at face value to UK consumers for concerts, festivals, theatre, comedy, sport, family entertainment, and special experiences. The core product is a direct-to-consumer e-commerce platform at gigantic.com that supports event discovery by artist, location, and genre, and offers interactive seating plans allowing customers to select specific seats rather than receive auto-assigned seats. Supplementary consumer features include an order tracker, a customer account portal, gift cards, and a newsletter subscription engine for on-sale alerts.

The company's technology stack is a standard web-based e-commerce ticketing platform with third-party integrations for analytics (Google Analytics), advertising pixels (Meta, TikTok), embedded media (YouTube, Spotify), bot/security management (Cloudflare), and seat-mapping visualization (Seat Unique). No proprietary AI/ML capabilities, patents, or proprietary data assets are disclosed in available source material. A separate B2B platform at thisis.gigantic.com offers ticketing solutions, entry management, box-office services, and white-label options to event organisers and promoters.

Gigantic monetizes through transaction-fee commissions on consumer ticket sales, with face-value pricing positioning the agency as a consumer-friendly alternative to secondary-market platforms. Revenue is generated primarily from B2C ticket sales across the UK, supplemented by B2B ticketing services to event organisers and a banner-advertising arrangement with Seat Unique. The company holds full membership in STAR (The Society of Ticket Agents & Retailers) and is cited as one of the highest-rated UK ticket agencies on TrustPilot. Ownership and revenue figures are not publicly disclosed; the company appears to be founder- or management-owned and operates without external institutional investment on the record.

Name

Gigantic Tickets

Legal name

Gigantic Tickets Limited

Website

https://gigantic.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Gigantic Tickets is a Nottingham-based UK online ticket agency, founded in 2007, that sells face-value tickets for concerts, festivals, theatre, comedy, sport, and family events to individual consumers, and offers B2B ticketing and white-label services to event organisers.

Ownership category

akta.pro rank

Product category

Online Event Ticketing

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL), Ticketing Platforms (Paid Events, Seat Maps, Access Control) (THAHAFAC)

Keywords

• Event ticketing platform
• Concert ticket sales
• Live event booking
• Theatre ticket agency
• Festival ticket sales

Headquarters

HQ city

Nottingham

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Ticket Sales Commission: Revenue generated from ticket sales to consumers, taking a commission on transactions for concerts, festivals, theatre, family events, sports, comedy, and special events across the UK

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Gigantic Tickets operates as a UK-based primary ticket agent, selling face-value tickets directly to consumers across concerts, festivals, theatre, comedy, family entertainment, sports, and outdoor events. The platform provides interactive seating plans that allow customers to select specific seats at venues and aggregates event inventory from grassroots venues to major arena tours. A separate B2B division, "Ticket Your Event," offers white-label ticketing infrastructure, entry management, and box office solutions for event organizers and promoters.

Product overview

Gigantic Tickets is a UK-based online ticket marketplace operating as a unified consumer-facing platform. The core product is the Gigantic Tickets consumer website where customers can browse and purchase tickets across multiple event categories including music concerts, festivals, theatre shows, comedy performances, sports events, family entertainment, and outdoor concerts. The platform offers supplementary features including an order tracking tool, a customer account management portal for faster checkout, and gift cards as an add-on product. For event organizers, the company offers B2B ticketing services under the 'Gigantic Ticket Your Event' brand, providing entry management, box office solutions, and white-label options. The consumer platform integrates with Seat Unique for interactive seat mapping and London Theatre Redirect for discounted theatre tickets. Tickets span genres from rock and pop to classical music, with dedicated sections for major categories like festivals, outdoor concerts, and West End theatre.

Differentiator

Problem solved

Functional benefit

Products and services

• Gigantic Tickets Consumer Marketplace

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• STAR (The Society of Ticket Agents & Retailers)coreOthersGigantic Tickets is a full member of STAR, the Society of Ticket Agents & Retailers. This membership demonstrates industry credibility, adherence to standards of practice, and commitment to consumer protection in the UK ticketing industry.
• Seat UniqueminorGTM or Marketing PartnerSeat Unique is an advertising partner running banner promotions on Gigantic's website to promote venue and concert experiences. The partnership appears to be a paid advertising/sponsorship arrangement where Gigantic hosts Seat Unique content.
• TikTokminorGTM or Marketing PartnerSocial media and advertising partnership for user acquisition and marketing campaign tracking through TikTok pixel integration

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• See Tickets: UK-based primary ticketing agency serving consumers and event organisers across music, theatre, festivals, sport and comedy. Directly comparable to Gigantic in geography, primary-only model, and event inventory breadth.
• DICE: Mobile-first primary ticketing platform with strong UK and European presence in music, club nights and live events. Competes with Gigantic for the same consumer audience with a more app-led, discovery-driven experience.
• Skiddle: UK ticketing and event discovery platform focused on music gigs, club nights and festivals. Directly comparable in UK geography and primary ticketing plus promoter SaaS model.
• Ents24: UK-based ticket agent and event listings site covering concerts, theatre, comedy, sport and family events. Closest horizontal mid-market peer to Gigantic on event categories and UK-only focus.

Broad incumbents

• Ticketmaster UK: Dominant global primary ticketing platform with deep UK promoter and venue relationships. Operates the same primary ticketing model at vastly greater scale, setting competitive benchmarks for Gigantic.
• AXS: Global primary ticketing platform affiliated with AEG, offering consumer ticketing plus venue/promoter technology. Comparable offering to Gigantic's B2C + B2B platform but with much larger inventory and promoter integrations.
• Eventim: Europe's largest ticketing and live entertainment group with primary ticketing, white-label and promoter technology. Closest peer for evaluating Gigantic's B2B white-label ambitions and pan-European expansion optionality.
• Eventbrite: Global self-service ticketing and event technology platform widely used by UK promoters. Comparable on B2B ticketing infrastructure and discovery, though skewed toward smaller/community events versus Gigantic's mainstream live entertainment mix.

Emerging players

• Resident Advisor: UK-headquartered electronic music ticketing and discovery platform. Overlaps with Gigantic on dance/electronic ticketing and consumer ticketing for live events but focuses narrowly on club culture.

Regional players

• Ticketek: Australia and New Zealand's leading primary ticketing provider, part of the TEG group. Comparable primary ticketing + promoter SaaS model in a different geography, useful as a regional valuation/benchmark reference.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gigantic
• Facebookfacebook.com/gigantictickets
• Instagraminstagram.com/gigantictickets
• TikToktiktok.com/@gigantictickets
• LinkedInlinkedin.com/company/gigantic-tickets

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gigantic Tickets