Independent Community Care Management
- Company typePrivate
- Founded1997
- HeadquartersKettering, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
Independent Community Care Management firmographics
Firmographics- Name
- Independent Community Care Management
- Legal name
- ICCM Ltd
- Website
- https://iccmcares.co.uk
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Independent Community Care Management industry classification
Industry- Product category
- Complex Home Healthcare Services
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)
- akta.pro secondary industries
- Private Duty Skilled Nursing (RN/LPN) in the Home (HLADAFAD), Cardiac & Pulmonary Clinical Home Health (e.g., CHF/COPD) (HSABACAI), Pediatric Skilled Home Nursing (Private Duty Nursing) (HSABACAL), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)
Keywords
Where Independent Community Care Management is headquartered
LocationHeadquarters
- HQ city
- Kettering
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Independent Community Care Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- NHS Continuing Healthcare Contracts: ICCM delivers complex care under NHS Continuing Healthcare contracts, where the NHS funds full care packages for individuals with complex health needs. These are the primary revenue stream for the organisation.
- Personal Health Budgets (PHB): Adults and children eligible for NHS Continuing Healthcare have a legal right to a Personal Health Budget since October 2014. ICCM receives payment through PHBs to deliver bespoke care packages to individual clients.
- Local Authority Direct Payments: ICCM provides services to clients receiving Direct Payments from local authorities, who then use those funds to commission their own care packages.
- Private Client Services: ICCM provides bespoke care packages to private clients who fund their own care arrangements.
- Commissioning Contracts and Local Frameworks: ICCM enters into commissioning contracts and participates in local framework agreements with CCGs and NHS bodies for provision of complex care services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Bespoke care packages based on individual clinical assessment |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Independent Community Care Management product offering
Product offeringCore offering
ICCM delivers nurse-led, clinically complex home care services across the UK for adults and children with severe physical disabilities, neurological conditions, and long-term health needs. Services are provided in clients' own homes through trained Personal Assistants overseen by Registered Nurses, under NHS Continuing Healthcare contracts, Clinical Commissioning Group frameworks, Personal Health Budget arrangements, local authority Direct Payments, and private self-funding. Offerings span complex care, live-in care, paediatric care, and condition-specific pathways including spinal cord injury, acquired brain injury, motor neurone disease, epilepsy, dementia, learning disabilities, and genetic disorders.
Product overview
ICCM is one of the UK's largest providers of complex care services, offering a comprehensive portfolio of care solutions delivered by highly-trained care staff and personal assistants. The company operates as a unified service platform providing Complex Care as the core specialism, supplemented by specialized Live-in Care for round-the-clock support, and condition-specific care programs including Paediatric & Young People, Spinal Cord Injury, Epilepsy, Acquired Brain Injury, Motor Neurone Disease, Learning Disabilities, Dementia, and Genetic Disorders services. Additional offerings include Personal Health Budget support for NHS-funded clients and Registered Nurse assessment services. All care is delivered in clients' own homes with a focus on promoting independence, dignity and choice.
Differentiator
Problem solved
Functional benefit
Products and services
- Complex Care Complex healthcare delivered in the client's own home, covering critical care, spinal cord injuries, neurological conditions, community nursing and domiciliary ventilation, including tracheostomy care, gastric feeding, invasive bowel management and urinary catheterisation.
- Live-in Care Around-the-clock specialist care delivered in the client's own home, providing companionship, personal care, medication administration, household support and meal preparation.
- Paediatric & Young People Care Specialist complex care for children and young people with complex healthcare requirements, delivered using a family-centred, holistic approach.
- Spinal Cord Injury Support Specialist complex care supporting clients with varying degrees and types of spinal cord injury, promoting independent living.
- Epilepsy Care Care for clients with epilepsy, with staff trained to provide first aid for seizures and to understand individual requirements in partnership with the client's doctor.
- Acquired Brain Injury Support Specialist complex care for individuals who have sustained an acquired brain injury, with tailored care packages, structure and goal-setting.
- Motor Neurone Disease Support Care for clients with motor neurone disease, with staff training and skills adapted as the condition progresses.
- Learning Disabilities Support Person-centred support to help people with learning disabilities lead independent and active lives and make their own choices.
- Dementia Care Support for dementia as a primary or secondary condition, with carers specifically trained for continuity of care, dignity and comfort.
- Genetic Disorders Support Specialist Paediatric Nurse support for children with genetic disorders, including birth defects, developmental problems, chronic diseases and sensory deficits.
- Personal Health Budget (PHB) Support Support for adults and children in receipt of NHS Continuing Healthcare Personal Health Budgets, providing bespoke care packages and training allowance support for personal assistants.
Quantifiable outcome
- CQC 'Good' rating achieved in July 2023 inspection
Companies that use Independent Community Care Management
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles2 records
Independent Community Care Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature3 records
Independent Community Care Management partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- City and County Healthcare GroupcoreIn 2016, City and County Healthcare Group acquired ICCM, merging it with Spirit Care to form a new, vibrant provider built on the successes of both companies. ICCM operates as part of the CCH Group, sharing middle and senior management structure, policy and governance framework, and back-office functions including finance, payroll, and IT.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Independent Community Care Management competitors and assessment
Company assessmentDirect peers
- Total Community Care: UK specialist provider of complex care and live-in care for adults with spinal cord injuries, acquired brain injuries, and neurological conditions – directly comparable service mix, client profile, and CHC funding model.
- Helping Hands Home Care: Large UK home care specialist with significant live-in and complex care offerings, serving similar spinal cord injury, dementia, and neurological client segments across NHS and private funding.
- Sevacare: UK complex care and supported living provider with comparable condition-specific services (learning disabilities, physical disabilities, mental health) and a similar local authority/CCG commissioning model.
- Voyage Care: UK specialist provider of complex care, supported living, and domiciliary care, particularly for learning disabilities and neurological conditions – comparable clinical complexity and commissioner relationships.
Broad incumbents
- Home Instead UK: Large UK franchised home care network offering personal care, dementia care, and live-in services – addresses overlapping client needs but skews to lower-complexity packages than ICCM.
- Bluebird Care: UK franchised home care provider with a national footprint across complex care, dementia, and live-in segments – comparable in breadth but lighter on high-acuity clinical specialisation.
- Caremark: UK-wide home care franchise with personal care, complex care, and live-in services, competing for the same CCG and local authority commissioning contracts.
- Right at Home UK: UK franchised home care provider with personal care, dementia, and complex care offerings, serving a similar elderly and disabled client base.
- Allied Healthcare: Established UK home care provider with complex care and live-in services, competing for NHS CHC and local authority contracts across the country.
Others
- City and County Healthcare Group (Abacare): CCH Group sister brand providing home care in Wales, sharing operational infrastructure and commissioning relationships with ICCM – useful for benchmarking back-office efficiency and cross-region referral flows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Independent Community Care Management social profiles
Digital presenceIndependent Community Care Management compliance and trust
Trust signalCompliance4 records
Independent Community Care Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Independent Community Care Management leadership team
Management profileNumber of profiles
Profiles7 records
Independent Community Care Management funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Independent Community Care Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Independent Community Care Management
What does Independent Community Care Management do?
ICCM delivers nurse-led, clinically complex home care services across the UK for adults and children with severe physical disabilities, neurological conditions, and long-term health needs. Services are provided in clients' own homes through trained Personal Assistants overseen by Registered Nurses, under NHS Continuing Healthcare contracts, Clinical Commissioning Group frameworks, Personal Health Budget arrangements, local authority Direct Payments, and private self-funding. Offerings span complex care, live-in care, paediatric care, and condition-specific pathways including spinal cord injury, acquired brain injury, motor neurone disease, epilepsy, dementia, learning disabilities, and genetic disorders.
Is Independent Community Care Management a public or private company?
Independent Community Care Management is a private company. It is classified as corporate owned and is currently operating.
When was Independent Community Care Management founded?
Independent Community Care Management was founded in 1997. It employs 51 to 100 people.
Where is Independent Community Care Management based?
Independent Community Care Management is headquartered in Kettering, United Kingdom, in the Europe region.
How does Independent Community Care Management make money?
Five revenue lines are on record. NHS Continuing Healthcare Contracts are the primary driver. The others are personal Health Budgets (PHB), local Authority Direct Payments, private Client Services and commissioning Contracts and Local Frameworks.
Who are Independent Community Care Management's main competitors?
Direct peers on record are Total Community Care, Helping Hands Home Care, Sevacare and Voyage Care. Broad incumbents are Home Instead UK, Bluebird Care, Caremark, Right at Home UK and Allied Healthcare. City and County Healthcare Group (Abacare) is listed as an others.
Does Independent Community Care Management have an API?
No public API is recorded for Independent Community Care Management.
What industry is Independent Community Care Management in?
Independent Community Care Management's product category is Complex Home Healthcare Services. Its primary akta.pro industry code is HSABAHAJ, Private Duty 24/7 Nursing (RN/LPN) In-Home Care, with a secondary code of HLADAFAD, Private Duty Skilled Nursing (RN/LPN) in the Home. Its NAICS code is 62161 and its SIC code is 8082.