DigitalSign
DigitalSign is a Brazil-based, ICP-Brasil accredited Certification Authority issuing legally valid digital certificates (e-CPF, e-CNPJ, e-Saúde, e-Jurídico, NF-e) to individual professionals, SMBs, and enterprises through 700+ service points and 1,000+ registration agents nationwide.
- Company typePrivate
- Founded2013
- HeadquartersSão Paulo, Brazil
- Headcount51–100
- GTM typeB2B and B2C
- OfferingSoftware
What DigitalSign does
DigitalSign Certificação Digital, Ltda. is a Brazil-based, ICP-Brasil accredited Certification Authority (Autoridade Certificadora) headquartered in Santo André, São Paulo, with 51–100 employees. The company issues legally valid digital certificates — including e-CPF (individual), e-CNPJ (business), e-Saúde (healthcare professional), e-Jurídico (legal professional), and NF-e (electronic invoicing) — in both A1 (file-based) and A3 (smart-card or token-based) formats, and acts as a PSC (Prestador de Serviço de Confiança) under Brazil's trust-service framework. Its core technology is public-key infrastructure rooted in the ICP-Brasil hierarchical chain of trust governed by the ITI (Instituto Nacional de Tecnologia da Informação), with operations supported by proprietary tooling (PMCERT) for certificate lifecycle management.
The company reaches customers through three layered channels: more than 700 service points (postos de atendimento) and 1,000+ registration agents across Brazil for in-person and videoconference identity verification, direct digital sales channels, and partnerships/embedded integrations with banks, fintechs, and accounting-software ecosystems (BTG Pactual, Justa Fintech). Its revenue model is structurally a mix of one-time certificate issuance fees (public pricing roughly R$65 to R$268 per certificate depending on type and validity) plus a subscription layer via its DS Cloud product line for cloud-managed A1 credentials. The company operates multiple accredited subsidiaries (AC DigitalSign ACP, AC DigitalSign RFB, PSC DigitalSign) and previously operated an SSL/TLS subsidiary (AC DigitalSign SSL) that was discontinued in 2018 to refocus on identity and signature certificates.
DigitalSign's commercial positioning targets Brazil's professional and SMB segments — accountants, lawyers, healthcare providers, retailers, and franchise operators — where legal validity of ICP-Brasil certificates is required for tax, regulatory, and contractual workflows. Reported operational metrics include 92% of support calls answered within 6 seconds and a 46% year-over-year growth in emission volume in 2019. Leadership includes CEO Fernando Moreira and advisor Renato Martini (former ITI Director-President, advising since 2020).
DigitalSign firmographics
Firmographics- Name
- DigitalSign
- Legal name
- DigitalSign Certificacao Digital Ltda
- Website
- https://digitalsigncertificadora.com.br
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- DigitalSign is a Brazil-based, ICP-Brasil accredited Certification Authority issuing legally valid digital certificates (e-CPF, e-CNPJ, e-Saúde, e-Jurídico, NF-e) to individual professionals, SMBs, and enterprises through 700+ service points and 1,000+ registration agents nationwide.
- Ownership category
- akta.pro rank
DigitalSign industry classification
Industry- Product category
- Digital Certificates & PKI Services
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)
- akta.pro secondary industries
- Patient Intake, Digital Registration & eForms (HLACAEAF), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)
Keywords
Where DigitalSign is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices10 records
Markets served
DigitalSign business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Digital Certificate Sales: One-time purchase of digital certificates (e-CPF, e-CNPJ, e-Saúde, e-Jurídico, NF-e) with validity periods of 1 to 3 years. Revenue generated from certificate issuance fees, renewal fees, and validation services.
- Cloud Certificate Subscription: DS Cloud service offering certificates stored in cloud with extended 30-month validity, providing recurring revenue through subscription model.
- SSL Server Certificates: Server/SSL certificates from DigiCert and Thawte brands for website security.
- Professional Services: VIP validation services, training, and implementation support for corporate clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | e-CNPJ A1 - 1 year software certificate |
| One time/ perpetual license | Multi-year contract | e-CPF A1 - Software certificate |
| One time/ perpetual license | Multi-year contract | e-CNPJ A3 - 1 year certificate only |
| Subscription | Multi-year contract | e-CPF A3 - 30 months in cloud |
| One time/ perpetual license | Multi-year contract | Entry-level e-CPF promotional pricing |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
DigitalSign product offering
Product offeringCore offering
DigitalSign is an ICP-Brasil-accredited Certificate Authority that issues and manages digital certificates for individuals (e-CPF variants) and legal entities (e-CNPJ variants), along with specialized certificates for healthcare (e-Saúde), legal (e-Jurídico), and electronic invoice issuance (NF-e). The company also distributes SSL server certificates from DigiCert and Thawte and provides proprietary lifecycle management tools including the Certificate Manager desktop app, Mobile App, and DS Cloud storage service.
Product overview
DigitalSign is a Certification Authority (AC) accredited to ICP-Brasil, operating as a Certification Authority immediately subordinate to AC Receita Federal do Brasil. The company offers a comprehensive digital certificate portfolio centered on ICP-Brasil standard certificates for individuals (e-CPF variants A1 and A3) and legal entities (e-CNPJ variants including ME/EPP/MEI formats), alongside specialized certificates for healthcare (e-Saúde), legal (e-Jurídico), and invoice issuance (NF-e). The product ecosystem includes certificate management tools (Certificate Manager desktop app and Mobile App), cloud-based certificate storage (DS Cloud with HSM protection), digital signature platforms (SigningDesk, SigningHub portal), and SSL server certificates resold from DigiCert and Thawte. The portfolio supports multiple validity periods (1 year, 30 months) and storage formats (software, token/smartcard, cloud), with over 700 service points across Brazil and international presence in European countries.
Differentiator
Problem solved
Functional benefit
Brands
- AC DigitalSign: Certification Authority credentialed to ICP-Brasil
- AC DigitalSign RFB
- AC DigitalSign SSL
- AC DigitalSign ACP
- DS Cloud
- SigningDesk
- Gerenciador de Certificados
Products and services
- e-CPF A1 Digital certificate for individuals (CPF) stored as software, valid for 1 year, used for signing documents, accessing government services, and tax declarations.
- e-CNPJ A1 Digital certificate for legal entities (CNPJ) stored as software, valid for 1 year, enabling companies to authenticate with Receita Federal, sign electronic documents, and issue invoices.
- e-CPF A3 Digital certificate for individuals stored on physical media (token/smartcard) or in the cloud, valid for 30 months in the cloud version, offering extended validity and portability.
- e-CNPJ A3 Digital certificate for legal entities stored on physical media (token/smartcard), valid for 1 year with enhanced security compared to software storage.
- e-CPF Corporativo Corporate digital certificate for individuals representing companies, enabling signing on behalf of organizations.
- e-CNPJ Empreendedor (ME, EPP, MEI) Digital certificate tailored for micro and small entrepreneurs including MEI, EPP, and ME categories under Simples Nacional.
- e-Jurídico Digital certificate designed for legal professionals and law firms for signing court documents and accessing judicial systems.
- e-Saúde Digital certificate for healthcare professionals and institutions enabling digital signatures on medical prescriptions, certificates, and telemedicine documents per ICP-Brasil standards.
- NF-e Digital certificate specifically for issuing electronic invoices (Nota Fiscal Eletrônica), required for tax compliance with SEFAZ.
- PJ-i Digital certificate for legal entities focused on internet-based transactions and digital identification.
- DigiCert SSL SSL server certificates from DigiCert for website security and encryption, distributed as an authorized reseller.
- Thawte SSL SSL server certificates from Thawte for website encryption and trust indicators, distributed as authorized reseller.
- DS Cloud (Certificado em Nuvem) Cloud-based certificate storage service allowing use of certificates on mobile and desktop devices with HSM hardware security module protection and capacity for up to 1 million private keys, delivered via the PSC (Prestador de Serviço de Confiança) trust service provider framework.
- SigningDesk Digital signature platform for signing contracts, reports, and documents online with automatic recognition of DigitalSign certificates.
- Gerenciador de Certificados + Aplicativo Móvel Proprietary Certificate Manager desktop application paired with a mobile application for managing the complete digital certificate lifecycle, enabling issuance, online renewal, backup, A1 certificate export to mobile devices, and PDF digital signing in standard format within 4 steps.
- Validação VIP (Externa) Premium on-site validation service for issuing digital certificates at external customer locations, providing convenience for clients unable to visit physical service points.
Quantifiable outcome
- 46% growth in emission volume in 2019 compared to previous year
- +2 more outcomes
Companies that use DigitalSign
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles4 records
DigitalSign technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
DigitalSign partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- BTG Pactual EmpresascoreStrategic partnership where BTG Pactual Empresas offers free e-CNPJ A1 12-month certificate to new business banking customers. BTG Pactual is recognized by Global Finance as Best Bank for SMEs in Latin America and Brazil. The partnership aims to bring innovation, security, and efficiency to businesses of all sizes.
- Fintech JustacorePartnership where Fintech Justa offers DigitalSign digital certificates with exclusive discounts to their customer base. Additionally, DigitalSign's 1000+ registration agents across 700+ service points gain access to Justa's payment machines and digital accounts for integrated certificate workflow. Partnership discussions began at WebSummit 2019.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
DigitalSign competitors and assessment
Company assessmentOthers
- DigiCert: Global SSL/TLS certificate authority whose products DigiCert/Thawte are resold by DigitalSign. Functions as both a partner (reseller relationship) and adjacent competitor in the broader digital trust market.
- ITI - Instituto Nacional de Tecnologia da Informação: Brazilian government body responsible for ICP-Brasil governance, ITI certifies and oversees all Brazilian CAs including DigitalSign. Functions as the regulatory authority and DigitalSign's former Director-President Renato Martini is a key connection point.
Emerging players
- Clicksign: Brazilian digital signature platform offering electronic signature and document workflow solutions for businesses. Emerging player in the Brazilian digital trust space with overlapping e-signature functionality through non-ICP-Brasil workflows.
Broad incumbents
- AC Raiz ICP-Brasil: Root Certification Authority of the Brazilian PKI hierarchy operated by ITI (Instituto Nacional de Tecnologia da Informação). All Brazilian CAs including DigitalSign are subordinate to this framework, making it the regulatory incumbent.
- Serasa Experian: Major Brazilian credit bureau offering digital certificates (e-CPF, e-CNPJ) alongside credit and identity services. Broad incumbent with overlapping certificate products distributed through its nationwide agency network.
- DocuSign: Global leader in electronic signature and digital transaction management. While not ICP-Brasil accredited, competes in adjacent enterprise e-signature workflows through its SigningDesk-like capabilities and Brazilian operations.
Direct peers
- Soluti Certificação Digital: Brazilian ICP-Brasil accredited CA offering e-CPF, e-CNPJ, NF-e, and cloud-based certificate services. Directly competes in the same regulatory framework with similar SMB and accounting channel focus.
- Valid Certificadora: Major Brazilian digital certification authority owned by Valid Soluções, offering ICP-Brasil certificates for individuals and corporations. Directly competes in e-CPF, e-CNPJ, NF-e, and SSL/TLS certificate markets with comparable service point distribution.
- Certisign: One of the largest ICP-Brasil accredited Certification Authorities in Brazil, offering e-CPF, e-CNPJ, and specialized certificates with a similar product portfolio and service point network. Direct competitor for both individual and corporate certificate customers.
- Safeweb Segurança Digital: Brazilian Certification Authority offering ICP-Brasil compliant digital certificates with comparable product portfolio including e-CPF, e-CNPJ, NF-e, and SSL certificates. Operates similar service point network across Brazil.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
DigitalSign social profiles
Digital presenceDigitalSign compliance and trust
Trust signalCompliance5 records
DigitalSign financial estimates
Financial estimateRevenue estimate
Valuation estimate
DigitalSign leadership team
Management profileNumber of profiles
Profiles5 records
DigitalSign subsidiaries and ownership
Company hierarchySubsidiaries4 records
DigitalSign funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DigitalSign M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DigitalSign
What does DigitalSign do?
DigitalSign is an ICP-Brasil-accredited Certificate Authority that issues and manages digital certificates for individuals (e-CPF variants) and legal entities (e-CNPJ variants), along with specialized certificates for healthcare (e-Saúde), legal (e-Jurídico), and electronic invoice issuance (NF-e). The company also distributes SSL server certificates from DigiCert and Thawte and provides proprietary lifecycle management tools including the Certificate Manager desktop app, Mobile App, and DS Cloud storage service.
Is DigitalSign a public or private company?
DigitalSign is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DigitalSign founded?
DigitalSign was founded in 2013. It employs 51 to 100 people.
Where is DigitalSign based?
DigitalSign is headquartered in São Paulo, Brazil, in the Latin America region.
How does DigitalSign make money?
Four revenue lines are on record. Digital Certificate Sales are the primary driver. The others are cloud Certificate Subscription, SSL Server Certificates and professional Services.
Who are DigitalSign's main competitors?
Others on record are DigiCert and ITI - Instituto Nacional de Tecnologia da Informação. Clicksign is listed as an emerging player. Broad incumbents are AC Raiz ICP-Brasil, Serasa Experian and DocuSign. Direct peers are Soluti Certificação Digital, Valid Certificadora, Certisign and Safeweb Segurança Digital.
Does DigitalSign have an API?
No public API is recorded for DigitalSign.
What industry is DigitalSign in?
DigitalSign's product category is Digital Certificates & PKI Services. Its primary akta.pro industry code is HDAEAHAJ, eSignature, Forms & Digital Workflow Platforms, with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 5132 and its SIC code is 7372.