ServiceMaster by Gilmore

Name

ServiceMaster by Gilmore

Legal name

ServiceMaster by Gilmore

Website

https://svmgilmore.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Disaster Restoration Services

NAICS

Remediation Services (562910), Remediation and Other Waste Management Services (5629), Services to Buildings and Dwellings (5617)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Disaster Debris Cleanup & Hauling (Fire/Flood/Storm) (HSAKALAO), Code Compliance, Permitting & Inspections (Rebuild) (HSAPAOAK)

Keywords

• Disaster restoration services
• Water damage restoration
• Fire smoke remediation
• Mold inspection remediation
• Storm damage cleanup

Headquarters

HQ city

Framingham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Restoration Services: Project-based professional services billing for residential and commercial disaster restoration, including emergency response, mitigation, cleanup, and reconstruction. Revenue is generated per incident/job with services ranging from initial assessment through final restoration.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

ServiceMaster by Gilmore provides project-based disaster restoration and mitigation services for residential and commercial properties in the Greater Boston area. Core offerings include water damage extraction and structural drying, fire and smoke damage cleanup, mold inspection and remediation, odor removal, storm damage restoration, specialty services (board-up, packout, reconstruction), commercial carpet cleaning, pre-loss planning, and managed repair/construction services with 24/7/365 emergency response.

Product overview

ServiceMaster by Gilmore is a disaster restoration services company offering a comprehensive portfolio of services for both residential and commercial properties. The core offering includes water damage restoration, fire & smoke damage restoration, mold remediation, odor removal, storm/disaster damage restoration, and specialty services such as board-up, reconstruction, packout, and specialized cleaning. Additional services include carpet cleaning, managed repair/construction, pre-loss planning, and ancillary facility services (portable lighting, restrooms, power, HVAC, fencing, dumpsters). The company provides 24/7/365 emergency response and operates as part of the ServiceMaster Restore national franchise network with over 65 years of industry experience. Services are offered to both residential homeowners and commercial businesses in the Greater Boston area including Boston, Malden, Norwood, Norfolk County, Essex County, and Middlesex County.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration and Mitigation Water damage restoration and mitigation services including rapid extraction, drying, moisture control, and structural repair to limit further damage and support a safe recovery. Offered to both commercial and residential property owners.
• Fire & Smoke Damage Restoration Fire and smoke restoration services including soot removal, odor control, cleanup, and structural repair to stabilize and restore affected spaces. Offered to both commercial and residential properties.
• Mold Inspection and Remediation Mold inspection and remediation services to identify growth, contain and remove contamination, and address moisture conditions to reduce the risk of return. Offered to both commercial and residential properties.
• Odor Damage / Professional Deodorization Professional deodorization services to remove smoke, moisture, and other persistent odors using proven treatment methods. Offered primarily to commercial properties.
• Storm / Disaster Damage Restoration Storm damage restoration services for impacts from wind, flooding, and severe weather, focused on securing property and restoring safe conditions. Offered to both commercial and residential properties.
• Specialty Services Additional recovery services including board-up, reconstruction, packout, and specialized cleaning to support restoration from initial response to the final stages. Offered to both commercial and residential properties.
• Ancillary Services Facility services to enhance recovery with temporary solutions, including portable lighting, restrooms, power, HVAC, fencing, dumpsters, and other site support offerings. Offered to commercial properties.
• Pre-Loss Planning Commercial planning services including risk assessment, response coordination, and documentation, to proactively support faster recovery after an event.
• Commercial Carpet Cleaning Commercial carpet cleaning services after water, fire, and other disaster events using professional restoration equipment and advanced methods to remove moisture, debris, and odor while supporting a fast return to normal operations.
• Managed Repair / Construction Construction services to rebuild and restore damaged properties, coordinate repairs, and support a smooth recovery from mitigation through final restoration. Offered to both commercial and residential properties.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Belfor Property Restoration: Belfor is one of the largest global property restoration companies, providing commercial and residential disaster recovery, environmental, and reconstruction services at scale. It is a broader incumbent that overlaps with ServiceMaster by Gilmore on large commercial and complex claims, especially with national-account programs.
• ServiceMaster Restore: ServiceMaster Restore is the national parent franchise network under which ServiceMaster by Gilmore operates, setting brand, training, and standards. It is the franchise system itself and a broader incumbent whose other franchisees directly compete with Gilmore in adjacent territories.
• Cotton Global Disaster Solutions: Cotton Global is a large commercial-focused disaster restoration and consulting firm offering national and international response. It competes with ServiceMaster by Gilmore primarily in the larger commercial and national-account segment of the same category.

Emerging players

• All Dry Services: All Dry Services is a growing franchise brand in water damage, mold, and fire restoration focused on rapid residential response. It targets the same insurance and direct-response customers with a comparable service menu but has a smaller and less established national footprint than ServiceMaster Restore.

Regional players

• ServPro of Norwood (local franchise peer): A Servpro franchise serving the Greater Boston / Norwood area would be the closest local-market, same-services competitor to ServiceMaster by Gilmore. As a regional franchise within the Servpro network, it competes for the same insurance referrals and direct emergency response jobs in the exact same service area.

Direct peers

• Restoration 1: Restoration 1 is a national franchise brand offering water, fire, mold, and storm damage restoration with rapid emergency response. As a growing franchise network pursuing the same insurance and direct-response channels, it is a directly comparable peer to a leading ServiceMaster Restore franchise.
• PuroClean: PuroClean is a franchise system of property damage restoration firms offering water, fire, smoke, mold, and biohazard remediation to residential and commercial clients. It competes head-to-head with ServiceMaster by Gilmore for insurance panel placement and direct emergency response jobs in the Greater Boston area.
• Paul Davis Restoration: Paul Davis is a national franchise network offering residential and commercial property damage restoration, including water, fire, mold, and storm response. As a similarly structured franchise peer with comparable insurance-driven GTM, it is a direct substitute for ServiceMaster by Gilmore in overlapping geographies.
• Rainbow International Restoration: Rainbow International is a Neighborly brand franchise network providing water, fire, and mold restoration services to homeowners and commercial clients. It operates on the same franchise, insurance-referral, and project-based professional services model as ServiceMaster by Gilmore.
• Servpro: Servpro is the largest national franchise network of disaster restoration companies providing water, fire, mold, and storm damage services to residential and commercial customers. Servpro franchises directly compete with ServiceMaster by Gilmore for insurance referrals and direct emergency response in the same regional markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCxhfBr5uexZ5FxWWnOtHEkQ
• Facebookfacebook.com/servicemasterbygilmore
• LinkedInlinkedin.com/company/servicemaster-by-gilmore
• Instagraminstagram.com/servicemasterrestoreofficial
• Xx.com/svmgilmore

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ServiceMaster by Gilmore