What MT Solutions does

MT Solutions is a US-based medical transcription and virtual scribe services company founded in 2008 by Michelle Smith and operating in the Knoxville, Tennessee area (Lenoir City). The company's core offering is medical transcription augmented by a virtual scribe service in which remote scribes document patient encounters directly into client EHR/EMR systems. Its technology stack consists of a cloud-based documentation platform with three dictation capture methods — landline phone with PIN-based authentication, a smartphone dictation application for iPhone and Android, and digital handheld recorders from Olympus and Phillips — paired with integration compatibility across a broad set of healthcare EHR/EMR platforms including Greenway Health, Meditech, NextGen, and specialty systems for oncology (Flat Iron/ONCO, McKesson iKnowMed, Varian Aria), gastroenterology (gGastro/gMed, prognoCIS), and orthopaedics (HST Pathwys, Modernizing Medicine). Output is delivered via a secure web portal supporting edit, electronic signature, fax, and mobile access, with a standard 24-hour or less turnaround and a STAT 1–4 hour urgent option; the firm self-attests to HIPAA compliance and completes all work within the United States.

Beyond healthcare, MT Solutions has extended into adjacent verticals — legal transcription, business/corporate transcription, video transcription and closed captioning, and insurance documentation — over its operating history. The company operates a sales-led go-to-market motion anchored on phone (865-986-4148), email ([email protected]), and website quote requests, supplemented by word-of-mouth and a small e-commerce storefront reselling Olympus, Phillips, and Dragon (Nuance) hardware. Revenue is generated primarily through usage-based pricing per transcribed line or per analyst hour, with a promotional one-week free trial, no setup or training fees, and rate-matching against incumbent providers. Named customers include Summit Medical Group, Gastrointestinal Associates Knoxville, and Tennessee Orthopaedic Clinics. The firm is privately held and founder-owned, with no disclosed outside funding rounds, no subsidiaries, and a headcount band of 51–100.

Name

MT Solutions

Legal name

MT Solutions

Website

https://mtsolutionsnow.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

MT Solutions is a US-based medical transcription and virtual scribe services company founded in 2008 in the Knoxville, Tennessee area, serving healthcare providers with EHR/EMR-integrated documentation plus transcription offerings across legal, business, video, and insurance verticals.

Ownership category

akta.pro rank

Product category

Medical Transcription Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Postproduction Services and Other Motion Picture and Video Industries (51219)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)

Keywords

• Medical transcription services
• Virtual scribe solutions
• EHR documentation services
• Legal and business transcription
• Transcription equipment sales

Headquarters

HQ city

Lenoir City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Transcription Services: Core transcription services billed per line or per hour (for analyst services). Services include medical, legal, business, insurance, video, and general transcription with 24-hour or less turnaround time. STAT service available for 1-4 hour return.
2. Hardware Sales: Sales of transcription equipment including Olympus digital voice recorders, Phillips devices, and Dragon speech recognition products. Bundle pricing available when combining equipment purchase with transcription services.
3. Virtual Scribe Services: Virtual scribe services for EHR/EMR documentation, purchased on a per line basis. Includes scribe, voice recognition editing, and analyst services bundled together.
4. Professional Consulting Services: EHR/EMR consulting and analyst services. Analyst services verify data placement in electronic health records and ensure records pass analytical audits. Purchased individually on a per hour basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

MT Solutions provides audio-to-text transcription and virtual scribe documentation services for healthcare providers, legal professionals, businesses, insurance carriers, and media producers, with all work completed by US-based staff. Its core medical transcription and virtual scribe offerings integrate directly with major EHR/EMR systems, supported by multi-channel dictation (landline, smartphone app, handheld recorder), voice recognition editing, EHR/EMR consulting, and analyst auditing. The company also resells Olympus, Phillips, and Dragon dictation and speech recognition equipment with bundle pricing.

Product overview

MT Solutions operates as a transcription and scribe services company offering a portfolio of transcription solutions primarily serving the medical industry since 2008, with expansion into legal, business, closed captioning, insurance, and general transcription sectors. The core offering centers on Medical Transcription services with Virtual Scribe as a key differentiator—a remote scribe solution that integrates directly with EHR/EMR systems to document patient encounters. Supporting services include Dictation (landline, smartphone app, digital recorder), Voice Recognition Editing, EHR/EMR Consulting, and Analyst Services. The company also resells hardware including Olympus and Phillips digital recorders, Dragon speech recognition systems, and general transcription gear. Transcription is delivered via secure website with options for edit, print, electronic signature, and fax, with 24-hour or less turnaround time and STAT service available.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Transcription Services Audio-to-text transcription of medical dictation for physicians, hospitals, and specialty practices, with 24-hour or less turnaround (typically same day) and STAT service available for 1-4 hour delivery depending on volume.
• Virtual Scribe Services Remote scribes that standby and work the provider's schedule to enter patient encounter data directly into EHR/EMR systems, trained to fit provider style while maintaining record standardization.
• Legal Transcription Services Transcription for legal recordings including depositions, legal contracts, medico-legal, IME, telephone recordings, administrative hearings, employment hearings, worker's compensation, recorded trials, and police interviews.
• Business and Corporate Transcription Services Transcription of corporate meetings, seminars, memos, training booklets, rules and regulations, and conferences for business clients requiring fast and confidential written records.
• Video Transcription Services Conversion of video audio content to text for commercials, movies, interviews, academic videos, conference proceedings, motion pictures, surveillance recordings, television series, and educational materials.
• Closed Captioning Services Closed captioning that matches transcribed text to moving visual imagery for TV programs, video games, YouTube videos, and similar content, supporting accessibility and SEO.
• Insurance Transcription Services Transcription of insurance-related documentation for insurance companies and professionals requiring efficient processing of insurance records.
• EHR/EMR Consulting Services Consulting services for EHR/EMR implementation and optimization, providing compatibility across major vendors including Greenway Health, Meditech, NextGen, and specialty systems.
• EHR/EMR Analyst Services Remote analyst services that verify data location within electronic health records, ensuring records pass analytical audits for government programs and quality measures. Purchased individually on a per-hour basis and included free with virtual scribe service.
• Voice Recognition Editing Services Editing services for Dragon voice recognition audio, with counseling, training, and consultation available for VR system users. Included with virtual scribe service.
• Dictation Capture Services Three dictation capture options for transcription workflows: landline phone with PIN-based call-in, smartphone iPhone/Droid app for dictating anywhere with mobile service or WiFi, and digital handheld recorder upload (Olympus and Phillips devices).
• Olympus Digital Voice Recorders Olympus brand digital handheld recorders sold through MT Solutions' shop, compatible with its transcription services and eligible for bundle pricing.
• Phillips Digital Voice Recorders Phillips brand digital handheld recorders sold through MT Solutions' shop, compatible with its transcription services and eligible for bundle pricing.
• Dragon Speech Recognition Products Nuance Dragon speech recognition products sold through MT Solutions' shop, with associated editing, counseling, and training services; major discounts offered to clients purchasing editing services.
• General Transcription Gear General transcription equipment and accessories available for purchase through MT Solutions' shop.

Quantifiable outcome

• 24-hour or less turnaround time, usually same day
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability6 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• Greenway HealthcoreTechnology or IntegrationEHR/EMR compatibility partnership. MT Solutions' virtual scribe and transcription services are compatible with Greenway Health EHR systems, enabling seamless integration for healthcare providers using this platform.
• MeditechcoreTechnology or IntegrationEHR/EMR compatibility partnership. MT Solutions' documentation services integrate with Meditech EHR systems for healthcare providers.
• NextGen HealthcarecoreTechnology or IntegrationEHR/EMR compatibility partnership. MT Solutions' virtual scribe and transcription systems work with NextGen Healthcare EHR platforms, including specialty-specific NextGen Health Fusion.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/Transcribe2010
• LinkedInlinkedin.com/company/medical-transcription-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MT Solutions