What Xylos does

Xylos NV is a privately held Belgian IT solutions and services provider headquartered in Antwerp (Noorderlaan 139, 2030 Antwerp) with a second Belgian office in Kortrijk, founded in 1983 and operating with 251-500 employees. The company is organized around six solution lines (Artificial Intelligence, Workplace Solutions, Hybrid Cloud, Automation, Learning Solutions, Data & Analytics) delivered through six service lines (Professional Services, Cybersecurity, Managed Services, IT Team Extension, Custom IT Training, and Digital Coaching). Its customer base is concentrated in Belgian mid-market and enterprise accounts across financial services, energy/utilities, ports and logistics, HR/payroll, chemicals and public sector, with named logos including AXA Belgium, Belfius, Proximus, AG Insurance, SDWorx, Fluxys, Farys, DP World, Ahlers, OMP, Partena, SES, Equans, Kaneka, ENTSO-E and the Province of Antwerp.

Xylos's technical stack is Microsoft 365 / Azure-centric and is anchored by OASE, a proprietary on-demand video learning platform hosting approximately 2,500 multilingual videos (English, Dutch, French, German, with subtitles in Portuguese, Spanish and Simplified Mandarin) and delivered as a fully integrated Microsoft Teams app plus add-ins in Excel, PowerPoint, Outlook and Word. OASE underpins the Digital Coach subscription service and a family of 20+ productized enablement programs (M365 Productivity Track, AI Literacy Program, Copilot Accelerator, Copilot Kickstarter, Copilot for Sales Training, Masterclass Advanced Prompting, mAIndset prompting game, Copilot Escape Game, Hackathon: Build your own Copilot Agent, Fusion 365, Impact 365, Growth 365, Summer Boost 365, Data Project Clinic, Data Walk, NIS2 Quickscan, Modern Endpoint Roadmap, Cybersecurity Awareness Program, Projecthub for Teams & SharePoint). Hybrid-cloud and data-platform engagements use a validated reference architecture of HPE servers, Nimble storage and Cohesity data protection, demonstrated in the OMP modernization supporting 40% annual data growth across 500-600 colleagues. The company is one of approximately 300 Microsoft FastTrack Ready Partners globally and holds ISO/IEC 27001 certification, with explicit GDPR compliance posture and EU Data Boundary considerations for Copilot deployments.

Xylos makes money through a mix of project-based professional services (AI, Workplace, Hybrid Cloud, Automation, Data & Analytics), per-seat open training (€249 per seat with a 10% volume discount on additional sessions in the same calendar year, plus a €75 per-order administration fee), fixed-price in-company training (e.g., 2-day SharePoint Online at €3,136), subscription/managed services via OASE and Digital Coach priced to customer workforce size, third-party hardware and software resale (Microsoft, HPE, Cohesity, Nimble), and ongoing managed-services contracts. Distribution is primarily direct, consultative field sales in Belgium supported by a self-serve open-training storefront and a Microsoft co-sell/co-marketing channel, with content-led demand generation through the Xylos insights blog, newsletter, LinkedIn, webinars and in-person events.

Name

Xylos

Legal name

XYLOS NV

Website

https://xylos.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

251–500 employees

Short description

Xylos NV is a privately held Belgian IT solutions and services provider that designs, implements and manages Microsoft 365, AI/Copilot, hybrid-cloud, automation, learning and data-analytics solutions for Belgian mid-market and enterprise customers across financial services, energy/utilities, ports & logistics and the public sector, anchored by its proprietary OASE video learning platform and Digital Coach service.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), XR Assessment & Skills Verification (Performance-Based Evaluation) (EDAFAJAI), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• Microsoft 365 services
• IT consulting
• Workplace productivity
• Hybrid cloud solutions
• AI enablement

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. Professional services (consulting & implementation): Project-based advisory and implementation revenue across AI, Workplace (Microsoft 365), Hybrid Cloud, Automation, Data & Analytics, delivered as fixed-scope or time-and-materials engagements — the primary revenue engine visible across Xylos case studies (AXA, Fluxys, OMP, Möbius, Modero, Partena).
2. Managed / subscription services (OASE & Digital Coach): Recurring revenue from the proprietary OASE video learning platform and Digital Coach subscription service, with pricing that scales with the number of users / employees of the customer.
3. Training services: One-time training revenue from in-company sessions (e.g., 1-day SharePoint €1,568; 2-day SharePoint Online €3,136), remote sessions, and open training sessions (€249/seat with volume discount), priced per day or per session.
4. Hardware & software resale: Resale of hardware and software (terms include cancellation policy for hardware resales within 14 days, indicating Xylos also acts as a reseller of third-party products such as Microsoft, HPE, Cohesity, and Nimble).
5. Managed services: Ongoing managed-services revenue tied to infrastructure and workplace support contracts (implied by SLA-style references in general terms and the operational engagement with OMP for data-platform operations).

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Xylos designs, implements, and manages IT solutions that boost productivity with AI for Belgian mid-market and enterprise customers. The offering spans six solution lines (Artificial Intelligence, Workplace Solutions, Hybrid Cloud, Automation, Learning Solutions, and Data & Analytics) delivered through Professional Services, Managed Services, Custom IT Training, IT Team Extension, and Cybersecurity services, with a proprietary OASE on-demand video learning platform (around 2,500 videos) and a Digital Coach service at the center of the Learning Solutions line.

Product overview

Xylos is a Belgian IT services and solutions provider (Xylos NV) whose offering is a platform-plus-modules architecture: six solution lines (Artificial Intelligence, Workplace Solutions, Hybrid Cloud, Automation/Process Automation, Learning Solutions, and Data & Analytics) are delivered through six service lines (Professional Services, Cybersecurity, Managed Services, IT Team Extension, Custom IT Training, plus the Digital Coaching service). At the centre of the Learning Solutions line sits OASE, Xylos's flagship on-demand video learning platform (2,500+ videos, webinars and learning courses for AI and Microsoft 365), which is fully integrated as a Microsoft Teams app and as add-ins in Excel, PowerPoint, Outlook and Word. Layered on top are 20+ named enablement products - the M365 Productivity Track, AI Literacy Program, AI & Copilot Training, Cybersecurity Awareness Program, NIS2 Quickscan, Modern Endpoint Roadmap, Projecthub for Teams & SharePoint, Copilot Accelerator Program, Copilot Kickstarter Program, Copilot for Sales Training, Copilot Agents Inspire Session, Hackathon: Build your own Copilot Agent, Masterclass Advanced Prompting, mAIndset (prompting game), Copilot Escape Game, Fusion 365, Impact 365, Growth 365, Summer Boost 365, Data Project Clinic and Data Walk - which together form Xylos's complete AI-powered productivity and Microsoft 365 adoption offering for mid-market companies, ports & logistics and utilities customers in Belgium and beyond.

Differentiator

Problem solved

Functional benefit

Brands

• OASE: OASE is Xylos's branded video learning platform, described as a learning experience platform available as an app fully integrated with Microsoft Teams.

Products and services

• OASE (Online Learning Platform) Xylos's flagship on-demand video learning platform with around 2,500 videos, webinars and learning courses for AI and Microsoft 365 training; available as a Microsoft Teams app and as add-ins in Excel, PowerPoint, Outlook and Word; localized in English, Dutch, French and German with subtitles in Portuguese, Spanish and Simplified Mandarin.
• M365 Productivity Track Blended-learning program to increase Microsoft 365 knowledge across an organization through on-demand OASE videos, instructor-led sessions and dedicated Digital Coaching.
• AI Literacy Program Organization-wide program that builds AI skills to drive safe adoption of AI tools such as Microsoft Copilot and Anthropic's Claude.
• Cybersecurity Awareness Program Practical, measurable cybersecurity awareness training that builds a security-aware culture across the workforce.
• Copilot Accelerator Program 12-month program for sustainable Microsoft Copilot implementation, adoption and value realization.
• Copilot Kickstarter Program Program designed to boost productivity and drive efficiency through initial Microsoft Copilot roll-out and enablement.
• Copilot for Sales Training Targeted training that transforms the sales process and helps sales teams close deals faster with Microsoft Copilot for Sales.
• AI & Copilot Training Training offering dedicated to AI and Microsoft Copilot upskilling.
• NIS2 Quickscan Assessment product that identifies NIS2 risks, sets priorities and helps organizations ensure compliance with the NIS2 directive.
• Modern Endpoint Roadmap Roadmap product that helps organizations work securely and efficiently from any device via a modern endpoint strategy.
• Projecthub for Teams & SharePoint Single-location project management solution built on Microsoft Teams and SharePoint to manage all projects.
• mAIndset: a prompting game Hands-on game-based learning product that improves employee AI prompting skills in a playful format.
• Copilot Escape Game Mystery/escape-room style game that combines entertainment with Microsoft Copilot training.
• Masterclass Advanced Prompting Advanced-prompting masterclass for smart, higher-quality results from AI tools such as Copilot.
• Hackathon: Build your own Copilot Agent Hands-on hackathon that teaches employees to build Microsoft Copilot Agents quickly and playfully.
• Copilot Agents Inspire Session Workshop-style session to discover and understand the power of Microsoft Copilot Agents.
• Fusion 365 12-month program combining technology and Microsoft 365 support.
• Impact 365 12-month program focused on long-term digital literacy.
• Growth 365 6-month program designed to deepen Microsoft 365 adoption.
• Summer Boost 365 Summer program of intensive short courses that fast-track Microsoft 365 adoption.
• Data Project Clinic Program that increases data literacy in an organization through hands-on data project work.
• Data Walk Exploration of real-world data use cases that builds organizational data literacy.
• Professional Services (IT Consultancy) Expert IT consultancy service focused on bringing AI into production for customers.
• Cybersecurity Services Cybersecurity protection that combines technology, awareness and trusted expertise, complemented by the Cybersecurity Awareness Program.
• Managed Services Outsourced management of the customer's IT environment.
• IT Team Extension Staff-augmentation service to source the IT skills needed to accelerate customer projects.
• Custom IT Training Bespoke training aligned with the customer's business goals and the specific needs of its employees.
• Digital Coaching Dedicated Xylos Digital Coach service, available on-site or remotely, plus on-demand Digital Coaching, to assist employees with Microsoft 365 adoption; includes weekly Inspire Sessions and a personalized needs assessment.

Quantifiable outcome

• Trained 1,000+ employees at AXA Belgium
• +5 more outcomes

Named customers22 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability10 records

Feature4 records

Partnerships

Five partnerships are on record, tiered flagship — core technology and go-to-market alliance, core infrastructure partner for hybrid-cloud and data-platform engagements., specialist component partner within the hpe-anchored data-platform stack., specialist data-protection partner bundled into xylos's enterprise data-platform solutions. and reference ai model partner highlighted in xylos's content on claude and gdpr..

• Microsoftflagship — core technology and go-to-market allianceStrategic or Co-development PartnerMicrosoft is Xylos's central technology and GTM partner. Xylos holds Microsoft FastTrack Ready Partner status (one of ~300 globally), implements Microsoft 365 / Azure / Copilot engagements, resells Microsoft licenses, runs Microsoft 365 Copilot and Teams training programs, and maintains co-sell/co-marketing with Microsoft. The relationship is bidirectional: Xylos delivers Microsoft technology to customers, and Microsoft provides the platform, partner tier, and co-sell motion.
• HPE (Hewlett Packard Enterprise)core infrastructure partner for hybrid-cloud and data-platform engagements.Technology or IntegrationHPE servers are part of the validated reference architecture Xylos uses in hybrid-cloud and data-platform projects (case in point: the OMP modernization, where HPE compute is paired with Nimble storage and Cohesity backup). Xylos positions HPE as a foundation layer for enterprise customer deployments.
• Nimble Storagespecialist component partner within the hpe-anchored data-platform stack.Technology or IntegrationNimble storage is included alongside HPE compute in the reference architecture Xylos architected for the OMP data-platform modernization, supporting 40% annual data growth across 500–600 colleagues.
• Cohesityspecialist data-protection partner bundled into xylos's enterprise data-platform solutions.Technology or IntegrationCohesity is the data-protection / backup layer in the same reference architecture used for OMP, complementing HPE and Nimble to deliver a full hybrid-cloud data platform.
• Anthropicreference ai model partner highlighted in xylos's content on claude and gdpr.Technology or IntegrationAnthropic's Claude models are referenced in Xylos's blog content and AI/GDPR commentary, positioning Claude as a relevant large language model in the AI services Xylos advises customers on. The relationship is content/integration-level rather than a formal commercial partnership.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Avanade: Global joint venture between Accenture and Microsoft focused exclusively on the Microsoft ecosystem, including Microsoft 365, Azure and Copilot. Competes with Xylos on the same Microsoft-aligned workplace and AI services, but at much larger scale and global reach.
• Inetum: European IT services group with a Belgian presence (formerly GFI/Inetum) delivering digital workplace, cloud and Microsoft-aligned services. Comparable to Xylos on Microsoft-centric mid-market delivery in the Benelux region.
• Sopra Steria: European IT services firm with a substantial Belgian delivery footprint and Microsoft-aligned digital workplace, cloud and data practices. Comparable to Xylos on enterprise Microsoft 365/Copilot services but operating at significantly larger scale and broader geographic scope.
• CGI Group: Global IT and business consulting firm with a sizeable Belgian footprint delivering digital workplace, cloud and managed services to enterprise and public-sector clients. Comparable to Xylos on Microsoft-aligned enterprise services in Belgium, particularly with regulated customers.
• Capgemini: Global IT services and consulting firm with a strong Microsoft partnership and a Belgian presence delivering digital workplace, cloud and AI services to enterprise customers. Overlaps with Xylos on Microsoft 365/Copilot enablement but competes as a much larger generalist incumbent.

Direct peers

• Realdolmen: Long-standing Belgian IT services provider and Microsoft partner offering workplace, cloud, infrastructure and managed services to Belgian mid-market and enterprise customers. Highly comparable to Xylos on Microsoft 365 delivery model and Belgian mid-market focus.
• delaware: Belgian-headquartered consultancy and Microsoft partner with deep Microsoft 365, Azure and Copilot delivery capabilities, targeting enterprise and mid-market customers in Belgium and internationally. Direct overlap with Xylos on Microsoft-centric workplace, cloud and data services in the Belgian market.
• Adessa: Belgian HR and digital services consultancy with Microsoft and workplace transformation practices serving Belgian mid-market and enterprise customers. Comparable to Xylos as a Belgian-rooted Microsoft-aligned services peer with similar customer profile.
• Cronos Group: Belgian IT services group with consulting and Microsoft-aligned practices serving mid-market and enterprise clients in Belgium. Comparable to Xylos as a Belgian-rooted multi-vendor IT services and consultancy peer with overlapping Microsoft and digital workplace capabilities.

Regional players

• Ordina (Reply Group): Netherlands- and Belgium-based IT services provider, now part of Reply, with Microsoft, data and digital workplace practices serving Benelux mid-market and enterprise customers. Comparable to Xylos on Microsoft 365 services and Benelux regional focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/XylosICT
• LinkedInlinkedin.com/company/xylos
• Instagraminstagram.com/xylos_belgium
• Xx.com/XylosICT

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xylos