Livewell Southwest

What Livewell Southwest does

Livewell Southwest is an independent, employee-led Community Interest Company (CIC) founded in 2011 that delivers integrated health and social care services across Plymouth, South Hams, West Devon, and parts of Devon and Cornwall. With more than 3,000 staff operating from 12 locations — anchored by Mount Gould Hospital and a network of community hospitals, wellbeing hubs, and GP-linked district nursing teams — it is described as the largest community health and social care enterprise in the UK. Its service portfolio spans community nursing, adult social care, mental health (including the CQC 'Outstanding'-rated Glenbourne inpatient unit and a 24/7 First Response crisis line), community learning disabilities, children and young people's services (CAMHS, health visiting, school nursing, speech and language), community therapies, weight management, specialist dentistry, outpatient surgery at Tavistock Hospital, palliative and end-of-life care, and a NIHR-adopted clinical research programme. The organisation operates as a not-for-profit social enterprise funded through NHS commissioning arrangements with NHS England and Devon Integrated Care Board, reinvesting all revenue back into services; it does not publish pricing or revenue. It also runs the Livewell Foundation, channels 100% of Training Academy surpluses into community funding, and deploys digital tools such as the Minuteful Wound app and wearable dementia tracking devices in partnership with Devon and Cornwall Police and Memory Matters. The company holds an overall CQC 'Good' rating (2019) with 'Outstanding' ratings for its mental health inpatient and learning disabilities services, Triangle of Care 3-Star accreditation, and workforce metrics that materially outpace sector norms (1% nurse vacancy rate versus 10-20% national average, over £400,000 invested via its Education Fund since 2014).

Name

Livewell Southwest

Legal name

Livewell Southwest CIC

Website

https://livewellsouthwest.co.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Livewell Southwest is a UK not-for-profit Community Interest Company founded in 2011 that delivers integrated NHS-funded health and social care services across Plymouth, South Hams, and West Devon through 3,000+ staff and 12 locations.

Ownership category

akta.pro rank

Product category

Community Health and Social Care Services

NAICS

Home Health Care Services (6216), Home Health Care Services (621610), Home Health Care Services (62161), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Other Residential Care Facilities (62399)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Health Services (8000)

akta.pro primary industry

Live-In & 24/7 In-Home Care (HLADAGAI)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI), Overnight & Live-In Respite Care (HLADAKAD), Post-Acute Transitional Care / Subacute Rehab Centers (HLADAJAN)

Keywords

• Community health services
• Social care services
• Mental health services
• Community nursing care
• NHS integrated care

Headquarters

HQ city

Plymouth

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. NHS Funded Healthcare Services: Livewell Southwest is a not-for-profit community interest company that provides NHS-funded integrated health and social care services. As a social enterprise, all revenue is reinvested back into services and the communities served. The organisation works alongside NHS hospitals and services to deliver expert care.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Livewell Southwest is an independent, employee-led community interest company delivering NHS-funded integrated health and social care services across Plymouth, South Hams, and West Devon. Its core offerings span community nursing, adult social care, community hospitals, mental health services (including crisis, talking therapies, and inpatient units), children and young people's services, learning disability support, community therapies, weight management, palliative care, and specialist dental services, delivered through home visits, community hospitals, GP-linked teams, and health and wellbeing hubs.

Product overview

Livewell Southwest is an independent, award-winning social enterprise providing integrated health and social care services across Plymouth, South Hams, and West Devon. Founded in 2011 as a Community Interest Company, they are the largest community health and social care enterprise in the UK, employing over 3,000 staff. Their service portfolio encompasses community nursing, adult social care, community hospitals, mental health services, children and young people's services, learning disabilities services, therapies (physiotherapy, occupational therapy, speech and language), weight management, research, and palliative care. The organization operates from 12 locations across the southwest and maintains CQC 'Good' overall rating with 'Outstanding' ratings for mental health inpatient units and learning disability services.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Nursing Services District nursing providing high-quality nursing care to people in their own homes or nursing homes across Plymouth, including community sisters, long-term condition matrons, and phlebotomy services.
• Adult Social Care Comprehensive social care including advice and information, locality social work teams, hospital discharge teams, complex review and transitions, adult safeguarding, and community crisis response.
• Community Hospitals Inpatient and outpatient facilities including Mount Gould Hospital with units for stroke rehabilitation, dementia care (Edgcumbe), mental health recovery (Greenfields), and neuro-rehabilitation (Plym Neuro).
• Community Learning Disabilities Service Specialist community learning disability service providing assessment, intervention, and support for adults with learning disabilities, rated 'Outstanding' by the CQC.
• Mental Health Services Comprehensive mental health services including First Response 24/7 Crisis Line, NHS Talking Therapies (Plymouth Options), perinatal mental health, inpatient units (Glenbourne, Lee Mill, Syrena, Edgcumbe, Greenfields, Cotehele), and community mental health teams.
• Children and Young People's Services Services including Health for Kids, Health for Teens, CAMHS, Health Visiting, School Nursing, Speech and Language Therapy, Family Nurse Partnership, and neurodiversity support.
• Plymouth Autism Spectrum Service (P.A.S.S.) Dedicated specialist assessment and advice service for adults with autism, providing assessment pathways and support for individuals, families, and professionals.
• Community Therapies Integrated therapy services including physiotherapy, occupational therapy, podiatry, orthotics, speech and language therapy, arts therapies, and community cardiac and respiratory teams.
• Lower Limb Service Specialist service for treatment of venous, arterial, or mixed aetiology leg ulcers, using the Minuteful Wound app for wound assessment, with venues across Plymouth and South Hams.
• Outpatient Surgery Day surgery procedures at Tavistock Hospital specializing in dermatology, colorectal, ENT, plastic surgery, urology, orthopaedics, and general surgery, with capacity for over 2,000 procedures annually.
• Weight Management Service Specialist weight management program providing dietetic advice, physiotherapy, clinical psychology support, and consultant-led care for people living with obesity.
• Research Services Clinical research program conducting studies in dementia, mental health, learning disabilities, podiatry, stroke, Parkinson's, and ADHD, adopted by the NIHR.
• Carer Support Services Comprehensive carer support including Triangle of Care implementation, Carers Passport scheme, Carers Need Assessments, support groups, and digital resources including Bridgit Care app.
• Palliative and End of Life Care Palliative and end of life care provided at home, in care homes, or community hospitals, working with specialist services, acute hospitals, and hospices.
• Wellbeing and Public Health Services Public health initiatives including Frequent Users Support & Empowerment (FUSE), Wellbeing Hub, Wellbeing at Work, and One You Plymouth health improvement programs.
• Specialist Dental Services Adult and children's specialist dental services providing oral health care for those with specialist needs.

Quantifiable outcome

• CQC 'Good' overall rating with 'Outstanding' for mental health inpatient unit and community learning disabilities team
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Devon and Cornwall PolicecoreStrategic or Co-development Partner · 22 May 2026Partnership in dementia safeguarding scheme using wearable tracking devices to help keep people living with dementia safe in Plymouth. Devon and Cornwall Police collaborate with Livewell Southwest, Memory Matters, and Dementia Pathway Team.
• Memory MatterscoreStrategic or Co-development Partner · 22 May 2026Charity partner in the dementia safeguarding scheme providing memory support services alongside Livewell Southwest and Devon and Cornwall Police.
• National Institute for Health and Care Research (NIHR)coreStrategic or Co-development PartnerLivewell Southwest runs high-quality clinical research studies adopted by NIHR, ensuring studies meet national health and social care priorities with ethical and HRA approval.
• University of PlymouthcoreStrategic or Co-development PartnerAcademic partnership for health research, including studies in dementia, mental health, stroke, and other conditions. Links to Plymouth Academic Health Science Network.
• University Hospitals Plymouth NHS TrustcoreStrategic or Co-development PartnerPartnership for integrated care delivery. University Hospitals Plymouth operates Kingfisher and Skylark wards (30-bed wards for assessment, treatment, rehabilitation) and the Stroke Rehabilitation Unit at Mount Gould Hospital.
• Devon Integrated Care Board (ICB)coreStrategic or Co-development PartnerClinical commissioning group and Integrated Care Board partner for NHS services across Plymouth, South Hams, and West Devon.
• Improving Lives PlymouthcoreStrategic or Co-development PartnerPartnership with Improving Lives Plymouth (Caring for Carers) for the Plymouth All-Age Unpaid Carers Strategy, including delivery of Carers Need Assessments and support services.
• Therapy Dogs NationwideminorStrategic or Co-development PartnerNational charity partnership bringing canine therapy to Livewell Southwest wards and units for the benefit of patients, providing comfort, distraction, and stimulation.
• Plymouth City CouncilcoreStrategic or Co-development PartnerLocal authority partnership for the Plymouth All-Age Unpaid Carers Strategy and integrated health and social care delivery.
• Plymouth Dental CompanyminorOthersGeoff Baines, Deputy Chief Executive, serves as a Director of the Plymouth Dental Company.
• Healthy Lives PartnershipcoreStrategic or Co-development PartnerPartnership with University Hospitals Plymouth through the Healthy Lives Partnership for integrated health service delivery.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• HCRG Care Group (formerly Virgin Care): Large UK independent community health and social care provider delivering NHS-funded services across multiple regions. Closest structural peer to Livewell as a private/social enterprise model integrating community health, mental health, and social care under contract to NHS commissioners.
• Sirona Care & Health CIC: Community Interest Company providing integrated adult and children's community health services across Bristol, South Gloucestershire and North Somerset. Operates an NHS-contracted, employee-led social enterprise model almost identical to Livewell's, making it a like-for-like peer for service portfolio and funding structure.
• Sussex Community NHS Foundation Trust: NHS foundation trust delivering community health services (district nursing, therapies, palliative care, community hospitals) across Sussex. Directly comparable in service mix, NHS commissioning dependence, and community-based delivery footprint.
• Kent Community Health NHS Foundation Trust: Large NHS community provider delivering community nursing, specialist services and community hospitals in Kent. Comparable in scale, integrated community portfolio, and reliance on NHS commissioning income.
• Cambridgeshire Community Services NHS Trust: NHS trust providing community health, inpatient and specialist services across Cambridgeshire, Norfolk and Waveney. Similar integrated community health and children's services offering under NHS contract.
• Central and North West London NHS Foundation Trust: Large NHS community and mental health foundation trust serving London and surrounding areas. Comparable to Livewell in its combined community physical health and mental health services footprint under a single integrated provider.
• Bridgewater Community Healthcare NHS Foundation Trust: Community NHS foundation trust providing district nursing, community hospitals and urgent care across the North West of England. Directly comparable in community-focused NHS service delivery model.

Emerging players

• Turning Point: UK social enterprise delivering mental health, learning disability and substance misuse services across England. Overlaps with Livewell's mental health and learning disability service lines under a similar social-enterprise ethos.

Regional players

• Navigo Health and Social Care CIC: Community Interest Company providing integrated health and social care services in North East Lincolnshire. Closely comparable social-enterprise operating model to Livewell's CIC structure.

Others

• University Hospitals Plymouth NHS Trust: Acute NHS trust that partners with Livewell on integrated care delivery (Kingfisher/Skylark wards, Stroke Rehab at Mount Gould). Not a direct competitor — an ecosystem partner providing acute-hospital interface for Livewell's community services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/livewellsw

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Livewell Southwest