Handy Help

What Handy Help does

Handy Help LLC is a Minnesota-based, minority-owned social services provider founded in 2008 by Phia Xiong, a licensed clinical social worker, and headquartered in North Saint Paul. The company delivers a coordinated portfolio of culturally safe, trauma-informed case management and direct-care services to individuals with disabilities, serious and persistent mental illness, co-occurring substance use disorders, and seniors and adults experiencing long-term homelessness. Service lines include Aging and Disability Case Management (covering Minnesota Medicaid waivers CADI, BI, DD, CAC, and CFSS), Mental Health Targeted Case Management (MH-TCM), Home & Community-Based Services (Individualized Home Supports, Homemaker, Night Supervision, Chore, and Transitional Services), Community Residential Services, Housing Support, Housing Stabilization Services, and the 10-bed Stryker House transitional residence for men with mental health and substance use disorders.

The company differentiates on a bilingual and bicultural workforce fluent in Hmong, Karen, Lao, Thai, and English, with clinical capacity spanning licensed social workers, mental health practitioners, MI/CD-trained staff, LPNs/RNs, and Qualified Developmental Disability Professionals. Core methodology is person-centered, trauma-informed care using evidence-based treatment modalities, with explicit attention to intersecting client identities including race, religion, sexual orientation, and gender identity.

Handy Help generates revenue through government-contracted case management and direct services, principally with Ramsey County under multi-year contracts, plus referrals through the Coordinated Entry System and Dakota County. Reimbursement flows through Minnesota Medical Assistance (Medicaid) waiver programs and state-funded housing programs, with service eligibility determined through the MnCHOICES assessment process. The company operates exclusively within Ramsey and Dakota Counties, Minnesota, serves over 150 households per month through its Housing Support program, and has served more than 15,000 individuals and families since founding. It is privately held, founder-controlled, and has not raised external capital.

Name

Handy Help

Legal name

Handy Help LLC

Website

https://handyhelpllc.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Handy Help LLC is a Minnesota-based, minority-owned social services provider delivering culturally responsive mental health, disability, and housing case management and direct-care services to underserved immigrant, refugee, and disability communities under Medicaid waiver contracts with Ramsey and Dakota Counties.

Ownership category

akta.pro rank

Product category

Mental Health and Disability Case Management Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Community Housing Services (62422), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Mental health case management
• Disability case management
• Housing support services
• Community-based services
• Medicaid waiver services

Headquarters

HQ city

North Saint Paul

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government-Contracted Case Management Services: Handy Help LLC generates revenue through contracted case management services with county governments, particularly Ramsey County. The company provides Aging and Disability Case Management services through various Medicaid waiver programs including Brain Injury (BI) Waiver, Community Access for Disability Inclusion (CADI), Community Alternative Care (CAC), Developmental Disabilities (DD) Waiver, and Community First Services and Supports (CFSS). Services are funded through Minnesota's Medical Assistance (MA) programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Core offering

Handy Help LLC delivers culturally responsive, trauma-informed case management and direct support services for individuals with disabilities, serious and persistent mental illness, and housing instability in Minnesota. Services are funded through county government contracts (primarily Ramsey County) and Minnesota Medicaid waiver programs (CADI, BI, DD, CAC, CFSS), and include Aging and Disability Case Management, Mental Health Targeted Case Management, Home & Community-Based Services, Housing Stabilization, Housing Support, and Residential Services.

Product overview

Handy Help LLC is a social services organization offering a coordinated portfolio of culturally safe, trauma-informed services focused on mental health, disabilities, and housing. The company provides Aging and Disability Case Management (supporting CADI, BI, DD, CAC, and CFSS waivers), Mental Health Targeted Case Management, and Home & Community-Based Services including Individualized Home Supports (IHS), Community Residential Services (CRS), Homemaker Services, Night Supervision, and Chore Services. Housing-related offerings include Housing Support (state-funded room and board for homeless seniors/disabled adults), Housing Stabilization Services (consultation, transition, and sustaining support), and the Stryker House 10-bed transitional house for men with mental health and substance use disorders. Services are delivered in Ramsey and Dakota Counties, Minnesota, and are designed to help individuals live independently in their chosen community.

Differentiator

Problem solved

Functional benefit

Products and services

• Aging and Disability Case Management Services Culturally responsive, trauma-informed case management connecting individuals with resources for medical care, social services, education, employment, financial assistance, and housing. Supports Brain Injury (BI) Waiver, CADI, CAC, DD, and CFSS programs.
• Mental Health Case Management Culturally safe and trauma-informed Mental Health Targeted Case Management (MH-TCM) services helping individuals with serious and persistent mental illness (SPMI) and co-occurring disorders gain access to medical, social, educational, vocational, financial, housing, and other community supports.
• Home & Community-Based Services Comprehensive services delivered through MA-Waiver programs (CADI, BI, DD, CAC) to help people with disabilities live independently, bundling Individualized Home Supports, Community Residential Services, Homemaker Services, Night Supervision, Chore Services, and Transitional Services.
• Housing Stabilization Services Minnesota Medical Assistance benefit covering Housing Consultation, Housing Transition (support with housing search, applications, deposits, moving expenses), and Housing Sustaining (ongoing support to maintain stable housing).
• Housing Support State-funded program providing room, board, and basic services for seniors and adults with disabilities with low income who are long-term homeless. Handy Help provides services in Ramsey and Dakota Counties, supporting over 150 households per month.
• Residential Services Variety of residential programs including 24/7 staffed Community Residential Services (CRS / Adult Foster Care), independent affordable housing rentals, the Stryker House 10-bed mental health and substance use disorder transitional house for men age 18+ with up to 90-day stays, and supportive shared living for individuals with disabilities and their families.

Quantifiable outcome

• Over 15,000 individuals and families served in Minnesota
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Coordinated Entry SystemcoreChannel Partner/ Reseller/ DistributorCoordinated Entry is a statewide screening process that assesses needs and connects individuals experiencing homelessness to appropriate providers. Handy Help LLC receives referrals for Housing Support services through Coordinated Entry in Ramsey, Dakota, and Washington Counties.
• Ramsey CountycoreStrategic or Co-development PartnerHandy Help LLC holds contracts with Ramsey County for Aging and Disability Case Management services, serving individuals of all ages on CADI, BI, DD, Rule 185, VA/DD-TCM, and Elderly Waivers.
• Metropolitan State UniversityminorStrategic or Co-development PartnerHandy Help LLC partners with Metropolitan State University for intern placements, providing mentorship and shadowing opportunities for social work students.
• Landlords and Property ManagerscoreStrategic or Co-development PartnerHandy Help LLC has long-standing trusted relationships with landlords and property managers to create affordable housing opportunities with supportive services for individuals from disadvantaged backgrounds.
• Ramsey County Mental Health Crisis ServicescoreChannel Partner/ Reseller/ DistributorPartnership with Ramsey County for mental health crisis services and resources, with links to 988 Lifeline and Veterans Crisis Line.
• Dakota County Housing Resource LinecoreChannel Partner/ Reseller/ DistributorDakota County Housing Resource Line helps individuals find and understand available housing resources, connecting to Handy Help LLC's Housing Support services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• People Incorporated: Minnesota-based nonprofit providing mental health, housing, and case management services across multiple counties, with overlap on Aging & Disability Case Management, residential, and housing stabilization. Direct competitor for Ramsey County and other metro waiver contracts.
• Canvas Health: Minnesota mental health provider offering case management, therapy, and crisis services. Overlaps directly with Handy Help's Mental Health Targeted Case Management and culturally responsive outpatient services.
• Guild Incorporated: St. Paul-based nonprofit providing mental health case management, residential, and supported housing services for adults with serious mental illness. Direct overlap with MH-TCM, CRS, and transitional housing offerings.
• Avivo: Minneapolis nonprofit delivering career, housing, and behavioral health services including case management and supported employment. Comparable in blending employment, housing, and disability services for vulnerable adults.
• Hmong American Partnership: St. Paul-based culturally specific social services organization serving Hmong and other Southeast Asian communities. Direct peer on culturally and linguistically responsive case management, housing, and youth/family services.
• Trellis (formerly Jewish Family Service of St. Paul): St. Paul-based social services organization providing case management, mental health, and older adult services. Comparable in elder/aging case management and culturally responsive service delivery.

Emerging players

• CLUES (Comunidades Latinas Unidas En Servicio): Minnesota Latino-focused human services nonprofit providing mental health, case management, and housing support. Culturally responsive peer with similar mission and contract-based funding model.
• Washburn Center for Children: Minneapolis-based children's mental health provider offering therapy, case management, and school-based services. Adjacent peer serving overlapping multicultural and trauma-impacted populations in the Twin Cities.

Regional players

• Ramsey County Community Human Services: The county government itself, which is both buyer and competitor via direct service delivery in some programs. A critical counterparty for Handy Help's case management contracts and an alternative provider option for the same populations.
• CARE Counseling: Twin Cities mental health provider network offering therapy, psychiatry, and case coordination. Adjacent peer in mental health service delivery across Minnesota with some overlap in culturally responsive care.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Handy-Help-LLC-100081012997783
• LinkedInlinkedin.com/company/handy-help-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Handy Help