Hypersoft

What Hypersoft does

Hypersoft (legal entity: Hypersoft Trading GmbH) is a Hamburg-based private SaaS company founded in 1993 that provides modular electronic point-of-sale (ePOS) software exclusively for the gastronomy sector. The company operates a cloud-based platform whose architecture combines a core Kassensystem (cash register) with the ePOS Plattform as central infrastructure, supporting multiple touchpoints (mobile app, self-order kiosks, web shop, cash registers) and add-on modules for analytics, kitchen display, booking, time tracking, cashless payment, scale integration, and third-party integration. Two proprietary concepts — GuestJourney (personalized guest engagement spanning the dining lifecycle from discovery through feedback) and OperationalJourney (workflow automation from pre-opening planning through order fulfillment and service) — are positioned as the platform's differentiators. The company serves approximately 2,400 restaurant locations and processes roughly 350,000 transactions, 50,000 payment transactions, and 1 million system interactions per day through its proprietary HypersoftPAY rail.

The company's monetization is built on three revenue streams: SaaS-style software rental (Software Miete) with multi-year contracts, hardware rental (terminals, kiosks, kitchen equipment), and professional services documented in separate Service Catalogs for DE/AT and CH markets. Hypersoft employs approximately 80 people and distributes through a dual motion — direct enterprise sales plus a certified Fachhandelspartner reseller network (KWS, Tirona IT Systems, Breulmann, Jari-Vision, POS-Kassen, Bayerwald BKS Kassensysteme) — covering the DACH region. Its named enterprise customer base spans multiple gastronomy verticals (Vapiano, Tantris, Berghain, Hiltl, Hansapark, Filmpark Babelsberg, Hofbraeukeller, among others), but the company has no disclosed external institutional funding, no acquisitions, no leadership transitions, and remains tightly held by its two managing directors, Sebastian Bachstein and Dr. Christoph Klimmer.

Name

Hypersoft

Legal name

Hypersoft Trading GmbH

Website

https://hypersoft.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Hypersoft is a Hamburg-based private SaaS company providing modular ePOS solutions exclusively for the gastronomy sector, serving approximately 2,400 restaurant locations across Germany, Austria, and Switzerland through an integrated platform spanning ordering, payment processing, kitchen operations, and guest journey management.

Ownership category

akta.pro rank

Product category

Restaurant POS Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), POS-to-Online Unified Payments (Omnichannel Payments) (CRAFALAL)

Keywords

• Restaurant POS software
• Hospitality ePOS platform
• Cash register systems
• Gastronomy payment processing
• Kitchen display systems

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Software as a Service (SaaS) / Software Miete: Time-limited software licenses with annual renewal. Customers receive usage rights for the current software version for the contracted number of users. Includes support and software maintenance with regular updates and new program versions.
2. Hardware Rental: Rental of POS hardware including terminals, kiosks, and kitchen equipment. Hardware is provided with authorized software only. Customers must maintain full-coverage insurance.
3. Professional Services: Paid services including product installations, training sessions, software onboarding, and customizations. Documented separately in Service Catalogs for DE/AT and CH markets.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Hypersoft sells a cloud-based ePOS (electronic point of sale) software platform for professional gastronomy businesses, delivered as a SaaS subscription bundled with optional POS hardware rental and professional services. The platform combines a central Kassensystem (cash register) with modular add-ons for kitchen display, booking, analytics, webshop, time tracking, cashless/tap payment, and guest journey personalization, and is integrated with HypersoftPAY for in-house payment processing.

Product overview

Hypersoft offers a modular SaaS-based ePOS Solutions platform for the hospitality industry, combining a core Kassensystem (point-of-sale) with the ePOS Plattform as the central infrastructure. The platform supports multiple vertical-specific solutions (System-Gastronomie, Verkehrs-Gastronomie, Freizeit-Gastronomie, Fine Dining, Night Life, Finance, Hotel, Delivery) alongside shared add-on modules including Analytics, Controller, Tap, Time Tracking, Booking, Cashless, Kitchen Monitor, HypersoftPAY Portal, Scale, Webshop, App, and 3rd Party Integration modules. The GuestJourney and OperationalJourney modules overlay the platform to provide guest experience management and workflow automation. The company also provides a customer-facing portal (MyHypersoft) and integrates a proprietary payment processing solution (HypersoftPAY).

Differentiator

Problem solved

Functional benefit

Brands

• Hypersoft ePOS Solutions: Electronic point of sale solutions for professional gastronomy operations
• HypersoftPAY

Products and services

• ePOS Solutions Comprehensive electronic point-of-sale (ePOS) platform for professional hospitality businesses, encompassing ordering, billing, and operational management across mobile, self-order terminals, web, and cash register touchpoints. Targeted at restaurants, system gastronomy, fine dining, nightlife, leisure attractions, hotels, and delivery operators in the DACH region.
• ePOS Plattform Modular platform infrastructure that powers Hypersoft ePOS Solutions, supporting vertical-specific hospitality configurations (system gastronomy, fine dining, night life, leisure gastronomy, traffic gastronomy, hotel, delivery) together with add-on modules for analytics, time tracking, booking, cashless, kitchen monitor, web shop, and third-party integrations. Sold as the backbone of Hypersoft's ePOS deployments to hospitality operators.
• HypersoftPAY Integrated payment processing portal within the Hypersoft ePOS platform that handles card and cashless payment transactions for hospitality customers. Processes 50k payment transactions daily across the installed base and is delivered as part of the unified hospitality management solution alongside the HypersoftPAY Portal for transaction monitoring and settlement.
• MyHypersoft Customer Portal Customer-facing self-service portal that gives Hypersoft customers access to ePOS services, documentation, support resources, and configuration tools for managing their installations. Targeted at existing Hypersoft hospitality customers.

Quantifiable outcome

• 2,400 locations operate successfully with Hypersoft systems
• +3 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• KWScoreChannel Partner/ Reseller/ DistributorCertified Fachhandelspartner (trade partner) distributing Hypersoft ePOS solutions. KWS provides local sales and support for system gastronomy solutions.
• Tirona IT SystemscoreChannel Partner/ Reseller/ DistributorCertified trade partner operating in Austria. Distributes and supports Hypersoft POS solutions in the Austrian market.
• BreulmanncoreChannel Partner/ Reseller/ DistributorCertified trade partner providing sales and implementation services for Hypersoft ePOS solutions.
• Jari-VisioncoreChannel Partner/ Reseller/ DistributorCertified trade partner offering sales and technical support for Hypersoft solutions.
• POS-KassencoreChannel Partner/ Reseller/ DistributorCertified trade partner specializing in POS cash register systems, reselling Hypersoft ePOS solutions.
• Bayerwald BKS KassensystemecoreChannel Partner/ Reseller/ DistributorCertified trade partner providing Kassensysteme (cash register systems) and reselling Hypersoft ePOS solutions.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Lightspeed Restaurant: Global cloud POS platform with a dedicated restaurant vertical (originally built on Gastrofix, another DACH restaurant POS). Competes head-to-head in Germany/Austria/Switzerland with Hypersoft on cloud POS, payments and module breadth.
• Square for Restaurants (Block): Payments-led restaurant POS offering integrated card processing, online ordering and team management - directly comparable in pairing SaaS POS with proprietary payment processing, the same dynamic as HypersoftPAY.
• Toast: Largest US cloud restaurant POS platform with deeply integrated payments, kitchen display and guest engagement - the global scale leader Hypersoft competes with in concept and product breadth.
• NCR Voyix (NCR Aloha / NEC POS): Legacy enterprise restaurant POS incumbent with kitchen display and back-office modules; competes with Hypersoft for larger hospitality accounts in DACH on installed-base inertia rather than cloud-native feature parity.

Direct peers

• TouchBistro: Cloud POS purpose-built for the hospitality industry with modular add-ons and integrated payments - directly comparable positioning to Hypersoft's vertical SaaS + payments approach for full-service and quick-service restaurants.
• orderbird: Germany-headquartered iPad-based POS provider targeting restaurants and cafes - the closest direct peer in the DACH gastronomy segment, competing for the same hospitality accounts on a similar cloud-and-hardware model.
• Revel Systems: Cloud-based POS with iPad terminals targeting restaurants and retail, offering integrated payments and an API-driven platform - directly comparable product surface to Hypersoft's ePOS Solutions.

Regional players

• SumUp POS: European payments and POS company with significant DACH presence serving small merchants - comparable in pairing low-cost hardware with payment-anchored POS, a key competitive dynamic in Hypersoft's home market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HypersoftKassen
• Facebookfacebook.com/hypersoftdeutschland
• LinkedInlinkedin.com/company/hypersoft-trading-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hypersoft